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PAYMENTS INNOVATION ALLIANCE MEETING
OCTOBER 22-24, 2014
Westin Grand Central Hotel
nd
212 E. 42 St. New York, NY
AGENDA
Meeting Wireless Access Sponsored by Transactis
Wednesday, October 22
TIME
12:00-5:00
TOPICS AND SPEAKER(s)
Registration and t-shirt pick up
Grand Central Ballroom Foyer
1:00-3:00
Project Team Meetings
*Only registered members of the project team may attend in-person meetings.
2:00-2:45
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Mobile ACH Payments White Paper
th
Graybar Boardroom (6 Floor)

Easing Access to the ACH Network for Small Businesses
th
Empire Boardroom (6 Floor)
Orientation – New to NACHA Membership Programs? (by invitation only session)
Grand Central Ballroom A
Welcome to the first Payments Innovation Alliance meeting. As this is your first Alliance
meeting, and maybe the first time you’ve been in New York City, this session will help you get
oriented to the meeting – and the city - in an entertaining and informal setting designed to help
you maximize your experience. You want to be a part of it!
Speakers: Robert Unger, Product Management & Strategic Corporate Relations, NACHA;
Jennifer West, Director, Payments Product Manager, Alliance Programs, NACHA
3:00-4:00
US ACH Network – Balancing Innovation & Risk
Grand Central Ballroom BCD
NACHA executives will discuss current and future ACH rules initiatives to further payments
innovation and improve quality. Topics will include Same Day ACH, expanded payments
remittance and messaging capabilities, account validation, and improving quality in the ACH
Network.
Speakers: Jane Larimer, EVP and General Counsel, NACHA and Michael Herd, Senior
Managing Director, NACHA
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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4:00-4:20
Refreshment Break - Sponsored by ACI Worldwide
Grand Central Ballroom Foyer
Concurrent Options (participants may attend any of the sessions in this time slot)
4:20-5:20
Executive Panel – View from the Corner Office
Grand Central Ballroom A
Industry executives share their perspectives, priorities and insights in a lively discussion of
topics such as digital disruption, regulation, and innovation. This is a facilitated panel
discussion – audience Q&A encouraged!
Speakers: Malcolm Netburn, CEO, CDS Global: ACI Worldwide; Colleen Taylor, EVP, Head
of Treasury Management & Enterprise Payments, Capital One; Paul Stanley, CEO, ReD
Moderator: Joe Proto, CEO, Transactis
4:20-5:20
Cyber Threats to Payments
Grand Central Ballroom BC
The cyber threat landscape continues to evolve. In this session, attendees will learn about
the latest methods that cyber criminals and other threat actors are employing to defraud or
disrupt payment operations of financial institutions and their customers. Mr. Nelson will
provide an anatomy of a typical cyber attack along with case studies on account takeover,
denial of service, and data breaches. Mr. Nelson will take a look at potential future cyber
threats to the U.S. payments system and steps the industry is taking to protect itself in
anticipation of those threats becoming reality.
Speaker: Bill Nelson, President and CEO, FS-ISAC
Moderator: Peter Tapling, President, Authentify
4:20-5:30
Digital Currency – Beyond the Hype
Grand Central Ballroom D
Does digital currency have a place in the future of payments? How will it impact (or not
impact) traditional payment systems? This session will take a deep dive look at the technology
behind digital currencies like Bitcoin and others, and explore applicability and opportunities to
existing payment systems and players.
Speakers: Lisa Hrabosky, PayPal, Inc; Andrew Shipe, Counsel, Financial Services, Arnold &
Porter LLP
Moderator: Peter Davey, VP & Director, Enterprise Payments, Capital One
6:00-7:00
Welcome Reception – Sponsored by Federal Reserve Bank of Atlanta
Madison Ballroom
7:30
No-Host Dinners
These small group dinners offer a way to catch up with old industry friends or make new ones!
Sign up in advance for one of the many restaurant options available at the registration desk.
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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Thursday, October 23
TIME
7:00-8:00
TOPICS AND SPEAKER(s)
Morning Activities
Join us for a walk, exercise class or maybe a visit to the Today Show. More information to
come.
7:30-9:00
Registration and Continental Breakfast - Sponsored by EastPay
Grand Central Ballroom Foyer
Concurrent Options (participants may attend any of the sessions/roundtables in this
time slot)
9:00-10:00
Hot Topic Discussions
The purpose of the roundtables is to facilitate open discussions among attendees. Each
roundtable will feature a different topic, and discussion will be led by a facilitator. Attendees
are welcome to participate in any roundtable. All roundtables will be held concurrently for 30
minutes, and then will be repeated once more for another 30 minutes to allow attendees to
participate in more than one topic/discussion.
1. Rules Update with Q&A
Consulate
As we look to continually advance the Network, keeping up with the needs and
capabilities of users, NACHA is seeking input on how needed enhancements impact
and benefit all involved. Bring your questions and join us for a roundtable discussion
focused on recent or needed changes.
Facilitator: Amy Morris, Senior Director, ACH Network Rules, NACHA
2. Hot Topics in Mobile
Embassy
With recent announcements from MCX and Apple, it seems like we are finally on the
verge of mobile payments becoming something other than a novelty. But there are
still many unanswered questions. Join this round table to discuss:

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
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How are mobile devices being used for remote and proximity payments today?
Which method of mPOS will triumph: NFC, BLE, QR Codes, or something else?
Will there ultimately be only one winner?
Will biometric authentication and tokenization become a consumer expectation
for mobile payments?
What do banks need to change to accommodate consumers who spend
increasing amounts of time on their mobile devices? Are there any financial
services that shouldn’t be mobile?
How can mobile financial services benefit the un- and/or underbanked?
With the rapidly changing environment, how does one even define “mobile
payment” and “mobile device”?
Facilitator: Kathy Levin, Senior Director, Payments Product Manager, NACHA
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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3. TBD
Track 61
9:00-10:00
US Strategy Session – Building a Plan for ISO20022 Adoption in the United
States – Next Steps
Ambassador
Financial Institutions including ACH operations and treasury services along with service
providers, processors and operators have worked continuously to adapt to end user needs
while supporting formats designed to complement the paper processes of previous decades.
Imagine a day when the last of these resources are gone and just like the telegraph
operators, linotype designers, film developers, and watch makers of yesteryear, there are no
millennials out there to replace them. Thinking “out of the box,” what are the strategic and
operational opportunities for improving business if such scenarios were to transpire, and you
had to shed legacy standards? ISO 20022 will eventually have the advantage of being a
uniform format for domestic and cross-border payments as adoption increases, but this
standard currently has only limited support in the U.S. NACHA, The Federal Reserve Bank,
The Clearing House, and X9 commissioned KPMG to evaluate the business case for
ISO2022 adoption in the U.S.
Participants will be asked to participate in small discussion groups to provide input on how
ISO 20022 could impact their organizations’ payment services, operations and revenue.
Speakers: Gina Russo, Officer, Federal Reserve Bank of New York; Eileen Dignen, SVP,
CHIPS Product Management and Strategy, The Clearing House; George Throckmorton,
Managing Director, Network Development, NACHA
Facilitator: Rob Unger, Senior Director, Product Management & Strategic Corporate
Alliances, NACHA
9:00-10:00
Global Strategy Session – New Solutions – Eliminating Friction from CrossBorder Payments
Grand Central Ballroom D
International payments represent a significant business opportunity, but these payments can
be difficult to manage. Challenges still exist regarding transparency, time required for funds
to clear, tracking payment progress, foreign exchange, etc. Are there innovative solutions to
ease the pain? This session will feature executives from Fidor Bank and City National Bank,
who will share their thoughts on innovation in this space. Ripple is an open, decentralized
payments protocol that enables anything of value to be traded through a global web. How
and why will they use Ripple for cross-border? Session includes discussion of drivers such
as real-time.
Speakers: Chris Larsen, CEO, Ripple Labs; Matthias Kroener, President, Fidor Bank; Nate
Wehunt Senior Vice President, Digital Channels Head, City National Bank
Moderator: Jonathan Lear, President, North America, Earthport
10:10-11:10
Federal Reserve Payments Roadmap: Paper Overview
Grand Central Ballroom BCD
This session will feature the recently released Federal Reserve paper regarding the future of
payments in the US. Hear their vision first-hand.
Speaker: Sean Rodriguez, SVP, Industry Relations, FRB Chicago
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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11:10-11:30
Coffee Break – Sponsored by MasterCard
Grand Central Ballroom Foyer
Concurrent Options (participants may attend any of the sessions in this time slot)
11:30-12:30
Alliance Think Tank – The Global Move to Payments System Modernization
Strategy session designed for senior level payments professionals
Ambassador
Globally the business drivers for a modernized payments infrastructure can differ greatly,
including existing payment capabilities, number and type of participants, introduction of
mandates, end user pain points, demand etc. However, experiences across geographies
have proven that there are common components that require high level planning and detailed
analysis to reach the desired end state. This highly interactive session for executives will
focus on payment system modernization efforts around the globe followed by a facilitated
discussion during the brainstorming and small group exercise in part 2 (offered after lunch).
Discussion Leaders: Doug Kreviazuk, VP, Next Generation Clearing & Settlement,
Canadian Payments Association; Leo Lipis, President, Lipis Advisors; Jim Mortimer, Head of
International Propositions, Vocalink and Jan Estep, CEO, NACHA
Facilitator: Casey Wilcox, SVP, Head of Payables & International Product Management,
Capital One
11:30-12:30
Will Businesses Change the Face of Mobile?
Consulate
Technology is driving the industry towards a 24/7 business environment. Can financial
institutions and other providers deliver real mobile solutions for the changing needs of
corporate treasurers and entrepreneurs? Do treasurers really want mobile business
payments? How does mobile relate to other business processes? How are solutions for
smaller businesses leading the way when it comes to mobile? This session will explore the
real needs of corporates regarding use of mobile, what we mean by mobile
solutions/services for businesses large and small, and considerations such as integrations,
risk & security, adoption patterns, and benefits associated with mobilizing business
processes.
Speakers: Anita Patterson, Director, Treasury Services, Cox Communications; Omar Qari,
Co-Founder, Abacus and Additional speaker TBD
Moderator: Erin McCune, Partner, Glenbrook Partners
Rationalizing the NIST Cybersecurity Framework and FFIEC Guidelines
11:30-12:30
Grand Central Ballroom A
Work on both improving utilization of the NIST Cybersecurity Framework and modernization
of the FFIEC Information Security Handbooks and related guidance continues. Rationalizing
these two efforts is critical to payments and the financial services industry. Members will
gain an understanding of the steps currently underway by NIST and others to increase the
utility of the framework and how those efforts dovetail, or not, with the pending revamp of
FFIEC information security guidance.
Speakers: Josh Magri, Regulatory Counsel for Technology and Operations Policy,
Financial Services Roundtable/BITS and Karl Schimmeck, Managing Director, Financial
Services Ops , SIFMA
Moderator: Doug Johnson, VP, Risk Management Policy, American Bankers Association
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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12:30-1:30
Buffet Lunch – Sponsored by NEACH
Grand Central Ballroom BCD
Concurrent Options
1:45-2:45
Third Parties and FIs
Grand Central Ballroom A
FIs encounter third party risk in two distinct scenarios: their vendor and Originator
relationships. Uncertainty and confusion still exist around payment intermediaries and their
various roles in the ACH Network. This is a critical topic in today’s environment, and Alliance
members will discuss:
 Best practices
 Vendor management
 Audit requirements
 Industry guidance (OCC, NACHA Rules)
Speaker: Michael Benardo, Chief, Cyber-Fraud and Financial Crimes, Federal Deposit
Insurance Corporation
Moderator: Devon Marsh, SVP, Operational Risk Manager, Wells Fargo Bank
1:45-2:45
Tokenization
Grand Central Ballroom BC
Is tokenization the next big thing? The silver bullet for payments? What models exist?
Alternatives to providing DDA information? What are the limits? Who validates? Who owns
the tokens? Who maintains. Include concept of anonymized payment tokenization?
Speakers: Paul Tomasofsky, President, Two Sparrows Consulting and Reed Luhtanen, Sr.
Director Payments Strategy, Walmart
Moderator: Peter Tapling, President, Authentify
1:45-2:45
Alliance Think Tank – Part 2 (Open to Part 1 Participants Only)
Grand Central Ballroom D
Did you attend Part 1 of the Alliance Think Tank discussion? The conversation continues!
Part 2 will engage executives in a high level planning and small group collaboration exercise
to develop perspectives, insights and potential areas for more detailed discussion and
analysis. Results from this group effort will be published to Alliance members for additional
feedback and consideration.
Discussion Leaders: Doug Kreviazuk, VP, Next Generation Clearing & Settlement,
Canadian Payments Association; Leo Lipis, President, Lipis Advisors and Jim Mortimer,
Head of International Propositions, Vocalink and Jan Estep, CEO, NACHA
Facilitator: Casey Wilcox, SVP, Head of Payables & International Product Management,
Capital One
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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Concurrent Options (participants may attend any of the sessions in this time slot)
3:00-4:00
Global Interoperability – ISO20022 Business Perspectives and Impact
Ambassador
This session will feature ICPACE commissioned research to evaluate best practices for
implementing ISO2022. Additional experts will share insights and first hand perspectives on
the business impact of ISO 20022.
Speakers: Mark Brule, Director of Payment Standards, Canadian Payments Association;
Colin Adams, Senior Analyst, Lipis Advisors and Joaquim Kavakama, CEO, Camara
Interbancaria de Pagamentos - CIP
Moderator: Manfred Schuck, Head of Marketing, IPFA
3:00-4:00
Payment Systems and the Cash Economy
Grand Central Ballroom BC
Want to know who is using cash and why? And what does this mean for your receivables?
This session will provide Alliance members with the latest Cash Diary study completed by the
Federal Reserve Bank of San Francisco. Additionally, speakers will address integrated
receivables and cash, the challenges associated with cash payments, and share a case
study on how the NYC Department of Finance developed a successful strategy to manage a
high volume of cash payments – and improve the payments experience in the city of NY for
27 agencies.
Speakers: Barbara Bennett, Vice President and Senior Policy & Strategy Officer, FRB San
Francisco; Justin Gage, Director of Product Development, Security and Compliance,
Citywide Payments & Receivable Services, NYC Department of Finance; Billy Robins, Vice
President, PayNearMe
Moderator: Steve Hooper, Senior Vice President, Payment Strategy, iPay Solutions
State of E-bill: The Latest Trends and Proven Strategies to Increase Adoption
3:00-4:00
Grand Central Ballroom A
Currently 23 percent of bills are sent electronically with dramatic variances among
industries. As businesses challenge themselves to reduce costs, and increase retention and
customer satisfaction, boosting e-bill adoption has a critical success factor. This session will
provide a fresh and compelling overview of the current state of paperless e-bill adoption
including where it is headed. It will cover adoption rates for specific industries as well as
innovative practices that have been proven in the marketplace to increase adoption.
Additionally, exciting new data will be shared that demonstrates how mobile bill payment and
alerts are game changers for paper bill and statement turnoff.
Speaker: Eric Leiserson, Senior Research Analyst, Fiserv
Moderator: Chris Huppert, Senior Vice President, Wells Fargo
4:00-4:30
Refreshment Break – Sponsored by Payments Space Advisors
Grand Central Ballroom Foyer
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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4:30-5:30
Idea Lab - Meet the Innovators – Driving Innovation in Payments
The Idea Lab is a live “show and tell” that encourages interaction between Innovators and
meeting attendees. Three rooms will be running concurrently – each one featuring a different
Innovator. Members may move to another Lab every 20 minutes.
Sponsored by
Early Warning
Ambassador
Presenter: Laura Weinflash, VP,
Product Manager
6:30
Knox Payments
Ripple Labs
Consulate
Embassy
Presenters: Robert Boykin,
Payments Processor Supervisor,
Thomas Eide, Co-Founder & CEO
Presenter: Nilesh Dusane,
Director, Business Development
Offsite Networking Reception – Sponsored by Citibank
th
Citigroup Center – 601 Lexington Avenue – 14 Floor
Photo ID and appropriate attire are required for entrance to the Citi Center – Meet in the
Westin lobby if you would like to walk with a group to the reception. We will have staggered
group departures starting around 6:00 pm for the 15 minute (.7 mile walk).
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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Friday, October 24
7:30-8:45
Breakfast Buffet - Sponsored by PNC Bank
Grand Central Ballroom Foyer
Concurrent Options (participants may attend any of the sessions in this time slot)
8:45-9:45
Keeping Up with Our Customers - Millennials and FIs
Grand Central Ballroom BC
This session will explore the needs/wants of millennials. How are banks meeting – and not
meeting their needs? Where is financial education for this segment coming from? Are FIs to
become simply commodity providers? Where do non-banks fit in? Panel discussion will
feature new research and actionable data.
Speakers: Robert Mulhall, Managing Director, Accenture; Sam Maule, Managing Consultant,
Carlisle & Gallagher Consulting Group, Inc. and Jake Fuentes, Co-Founder & CEO, Level
Money
Moderator: Deborah Matthews Phillips, Director, Payments Strategies, Jack Henry & Assoc.
8:45-9:45
The Future of Corporate Payments – Alliance White Paper
Grand Central Ballroom A
This session will explore the topic and themes from the recently released Alliance white
paper of the same title. How are financial institutions meeting the evolving needs of the
corporate treasurer? Where are the barriers and the opportunities? Threats? Global
perspective featuring strategic discussion.
Panelists: Leo Lipis, Managing Director, Lipis Advisors and Mary Ann Francis, Executive
Advisor, Wipro
Moderator: Paul Trozzo, SVP, Product Group Manager, PNC Bank
Fostering Interoperability between Vendors – What Will Drive the Change?
8:45-9:45
Grand Central Ballroom D
This panel discussion will explore the ongoing call for interoperability between vendors. What
is the real business case for change? Will it take a regulatory push to drive action?
Upgrades can be disruptive and create challenges.
Speakers: BC Krishna, President & CEO, MineralTree and Eric Dunn, SVP, Payment
Initiatives, Intuit; Citibank representative
Moderator: Elena Whisler, Director, Product Management, Clear2Pay
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.
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9:45-10:00
Coffee Break - Sponsored by Commerce Bank
Grand Central Ballroom Foyer
10:00-11:00
Interactive Round Robin Discussions
1. Alternatives to Check for ACH Enrollment
Ambassador
Facilitator: Jennifer West, Director, Product Management, NACHA
2. NACHA Rules Update
Consulate
As we look to continually advance the Network, keeping up with the needs and
capabilities of users, NACHA is seeking input on how needed enhancements impact
and benefit all involved. Bring your questions and join us for a roundtable discussion
focused on recent or needed changes.
Facilitator: Amy Morris, Senior Director, NACHA
3. Billing Roundup: Verizon Wireless Launches QR Bill; Bill Payment Exception
Program Ready for Use
Embassy
Since the last meeting, there have been a couple of noteworthy developments
regarding the Alliance billpay projects. First, Verizon Wireless began printing the QR
Bill code on millions of paper bills that are mailed to customers. Participants will
review a Verizon Wireless bill and discuss the consumer experience (see
www.nacha.org/QRBill ). Also, NACHA finalized the Bill Payment Exception (BPE)
program specification based on input from the last meeting. Participants will discuss
the opportunities for reducing bill payment exception costs through the BPE initiative
(see www.nacha.org/BPE).
Facilitator: Jane Wallace, Principal, Wallace Consulting
11:15
Adjourn
PAYMENTS INNOVATION ALLIANCE NEXT MEETING
March 3-5, 2015
Omni LA Hotel at California Plaza
Los Angeles, California
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part
thereof, is held under the Chatham House Rule, participants are free to use the information received, but
neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed".
This allows for a more candid and open discussion without worrying that opinions will be attributed to
individuals or their employers.