Leeds Beckett University – Job Description Ref: HRD288263A Faculty/Service Human Resources Section HR Operations – Recruitment Services Team Post Designation HR Operations Assistant (Recruitment Services) Fixed term until 31 July 2015 Grade 2 Post to which directly responsible HR Operations Adviser Posts for which directly responsible N/A Purpose of Job Responsible for providing clerical and administrative to support a range of recruitment initiatives. The postholder is required to administer processes efficiently, consistently and to a high standard, according to agreed service levels and deadlines, and to respond effectively and consistently to queries from applicants and colleagues across the University. Responsibilities You are required to: 1. Provide administrative and clerical support during the recruitment process from post approval through to start date of designated vacancies, working to a high level of consistency and quality in accordance with agreed service standards. 2. Deal effectively and efficiently with enquiries from customers of the service, including the monitoring of generic HR Enquiries email inboxes. 3. Provide assistance and support for multiple vacancy recruitment campaigns, to include those of a high profile nature. 4. Develop methods of communication in the form of letters, standard emails etc., to contribute to and assist in our consistent approach to our customers. 5. Input to and maintain accurate and up to date tracking and monitoring systems. 6. Adhere to established administrative processes, procedures, and associated in-house guidance notes. 7. Input data to the HR Information System and other software packages accurately and in accordance with deadlines, providing standard data and management information as required. 8. Open, date stamp and distribute post for the HR Recruitment and Operations Team. 9. Arrange meetings and appointments, travel and hospitality/facilities as appropriate. Issuing agendas and preparing paperwork as instructed. 10. Maintain effective manual and automated filing and office systems. 10. As a member of our HR Recruitment Services Team provide support to recruitment and other HR related projects, new initiatives, policy development etc. 11. Maintain effective and productive working relationships across the HR team to support the delivery of a seamless, customer focused service to managers and staff across the University. 12. Engage in own personal and professional development, maintaining up to date knowledge of HR practice and developing a range of effective behaviours and skills. Please note that specific duties will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the HR Service by undertaking any HR responsibilities which are commensurate with this grade. The post holder is bound at all times to observe the strict rules of confidentiality applicable to work in the Human Resources Department. Equal Opportunities We are committed to providing a non-discriminatory and harassment-free working environment for our employees. All our employees are expected to have due regard for those policies when carrying out their duties. Health and Safety You will maintain a positive attitude to Health and Safety in carrying out personal responsibilities and cooperate with Health & Safety policy/local rules/Codes of practice relating to Health and Safety. Physical Conditions You will be based at the Headingley Campus, in the first instance but may be required to travel across both Campuses. Relationships The postholder will work closely with staff within Human Resources and staff at all levels throughout our University. Terms & Conditions Terms & Conditions of Service are as determined by the Vice-Chancellor for Support staff (within a framework set by the Board of Governors), and will have regard to any national recommendations arising from negotiations between the Universities and Colleges Employers Association (UCEA), and the recognised trade unions in so far as these are adopted by the Board / Vice-Chancellor. Salary is currently within Grade 2 (£16,577 - £19,632). On appointment staff will normally be placed on the first point of the substantive grade for the post. Appointment above this will only be on an exceptional basis and subject to approval in line with our University’s Pay Policy. Annual leave entitlement begins at 26 days. Service related leave can be accrued over three years up to 29 days in total. Hours of work per week = 37 Probationary Period Appointment to this position may be subject to a probationary period of up to 6 months, in line with our probationary policy. A copy of our probationary policy is available on our website or on request from Human Resources. Pre employment Health Assessment Our University aims to ensure that all employees are placed in a job that is compatible with their health and physical abilities. In accordance with the Equality Act, questions relating to health are asked following an offer of appointment. All offers of appointment are subject to pre employment health assessment. Closing Date 10 November 2014 Please complete an online application. If you are unable to complete an online application, please contact the HR Recruitment Team on either 0113 8121821 or [email protected] who will be able to provide you with a hard copy application form. Leeds Beckett University – Employee Specification Post Title Ref: HRD288263A Grade 2 HR Operations Assistant Essential Method of Assessment (Application/ Interview/Test/Other) 1. Evidence of the ability to administer policies and processes in a large complex organisation, maintaining confidentiality at all times.  Application/Interview 2. Able to demonstrate a proficient level of IT skills in using a range of software packages including word processing and spreadsheets.  3. Ability to input and maintain data accurately and in line with established procedures/deadlines.  Qualifications, Skills, Experience & Knowledge Application/Interview Performance Attributes Please note that all the following criteria are essential Application/Interview/Test Method of Assessment (Application/ Interview/Test/Other) SERVICE DELIVERY 4. A commitment to the delivery of an excellent professional and business focused customer service across all aspects of HR activity. Application/Interview 5. Evidence of the ability to provide a high quality customer service to a range of stakeholders, meeting a range of deadlines and working to our service standards. Application/Interview Test COMMUNICATION 6. Evidence of the ability to communicate in an approachable and professional manner with a range of stakeholders and the ability to produce a high standard of written documentation. Application/Interview/Test 7. Evidence of the ability to explain complex policies and processes to customers of the service, face to face, over the telephone and by e-mail. TEAMWORK 8. Proven ability to work well as part of a team, making an active contribution to working flexibly and co-operatively with colleagues within and across teams to achieve shared goals. Application/Interview PLANNING & ORGANISATION 9. Ability to maintain effective office systems and practices including manual and automated filing systems. Application/Interview LEARNING & DEVELOPMENT 10. Demonstrates a flexible approach to new ways of working and able to contribute to making changes and improvements to systems and processes. Application/Interview Whilst these performance attributes may relate to this role more specifically for recruitment and selection purposes, following appointment, all members of staff are expected to demonstrate effective performance across all six of our University’s performance attributes. Please click here for further details.