PowerPoint® to accompany Medical Assisting Chapter 45 Second Edition Ramutkowski Booth Pugh Thompson Whicker Copyright © The McGraw-Hill Companies, Inc. Permission required for reproduction or display. 1 Laboratory Equipment and Safety Objectives: 45-1 Describe the purpose of the physician’s office laboratory. 45-2 List the medical assistant’s duties in the physician’s office laboratory. 45-3 Identify important pieces of laboratory equipment. 45-4 Operate a microscope. 45-5 Identify the regulatory controls governing procedures completed in the physician’s office laboratory. 45-6 Identify measures to prevent accidents. 45-7 Describe correct waste disposal procedures. 2 Laboratory Equipment and Safety Objectives (cont.) 45-8 Describe the need for quality assurance and quality control programs. 45-9 Maintain accurate documentation, including all logs related to quality control. 45-10 List common reference materials to consult for information on procedures performed in the physician’s office laboratory. 45-11 Communicate with patients regarding test preparation and follow-up. 45-12 Identify the medical assistant’s record-keeping responsibilities. 3 Introduction Laboratory testing is an integral component of patient care. You will learn safety in the laboratory mandated by OSHA and steps to aid in preventing accidents. You must understand quality assurance, quality control procedures and required record keeping. 4 Role of Laboratory Testing in Patient Care Analysis of blood, urine, or other body fluids and substances provides three kinds of information Regular monitor for normal results Specific tests for diagnosis To determine and monitor medications 5 Kinds of Laboratories Reference Laboratory Owned and operated by an organization outside the practice Have technological resources beyond the (POL) Physician’s Office Laboratory (POL) Laboratory that is operated from the physician’s office Processing tests in the POL produces quicker turnaround No need for patient to travel to other test sites. Some managed care companies have contracts with laboratory companies requiring their subscriber to use a specific reference laboratory. 6 Medical Assistant’s Role You may be responsible for processing tests done in the POL: Preparing the patient for the test Collecting the sample Completing the tests Reporting the results Telling the results to the patient 7 Use of Laboratory Equipment Learn by on the job or formal training. You may routinely use the following: Autoclave Centrifuge Microscope Electronic equipment Equipment used for measurement 8 Name the parts of this Parts of the MICROSCOPE. Microscope 5. Eyepieces 6. Nosepiece 7. Objectives 1. Arm 2. Fine Adjustment 3. Coarse Adjustment 8. Slide Clips 9. Stage 10. Condenser 11. Iris 12. Light Source 4. Base Click the Page Down button to see answers. 9 Safety in the Laboratory You must always be aware of and observe guidelines for laboratory safety. OSHA guidelines Universal precautions Hazard communication standards OSHA Bloodborne pathogens standard Hazardous Waste Operations and Emergency Response Final Rule 10 Universal Precautions Follow these guidelines; Wear gloves when handling body fluids, secretions and excretions Change gloves every time you move from patient to patient Wash hands after removing gloves 11 Hazard Communication Standard Biohazard labels Material Safety Data Sheets (MSDS) Hazard labels 12 OSHA Blood-borne Pathogens Standards Written OSHA Exposure Control Plan must be created and updated annually Training must be provided to all employees as mandated by the standard that includes use of PPE. Employees must take hepatitis B vaccine or decline in writing. 13 Hazardous Waste Operation & Emergency Response Final Rule Hazardous waste products include: Blood and blood products Body fluids and tissue Cultures Vaccines Sharps Gloves Specula Inoculating loops Paper product contaminated with body fluids 14 Accident Prevention Guidelines Physical safety Fire and electrical Chemical safety Biologic safety safety 15 Apply Your Knowledge How are each of the following pieces of equipment used in the POL? 1.Autoclave 2.Microscope 3.Centrifuge 16 Apply Your Knowledge –Answer How are each of the following pieces of equipment used in the POL? 1. Autoclave – sterilize or eradicate all microorganisms 2. Microscope – examination of blood smears and identification of microorganisms 3. Centrifuge – spinning a specimen to separate its component parts 17 Responding to an Accident You should be able to deal with most emergencies There should be a written procedure to follow in the event of an accident. Ensure safety for you, your colleagues and patients. 18 Responding to an Accident (cont.) Administer first aid Take steps to get help Use appropriate cleaning products for spilled chemicals Do not touch broken glass, use tongs or broom and dustpan 19 Housekeeping Designed to reduce the risk of disease transmission Guidelines for good operation procedures and reduce the risk of infections Written policies and procedures Immediately clean up skills or splashes or contaminated materials 20 Quality Assurance Programs Design to monitor the quality of the patient care a medical lab provides Clinical laboratory improvement amendments (CLIA) Labs under Health Care Financing Administration (HCFA) and CDC regulations 21 Certificate of Waiver Tests Tests pose insignificant risk to the patient if they are performed or interpreted incorrectly Procedures involved are simple and accurate to such a degree that risk of obtaining incorrect results is minimal Tests have been approved by the Food and Drug Administration for use by patients at home. 22 Quality Assurance Program Must include : Quality control Instrument and equipment maintenance Proficiency testing Training and continuing education Standard operating procedures documentation 23 Quality Control Focus is to ensure accuracy in test results by carefully monitoring test procedures. Must follow these procedures: Calibration regularly of all equipment Control samples serves as a check on the accuracy of the test Reagent Control formulated to react in specific ways when exposed to special conditions 24 Quality Maintenance Testing instruments and equipments must be properly maintained and procedures documented Documentation includes: Careful adherence to procedures to identify problems Careful documentation of all procedures. 25 Proficiency Testing Measures accuracy of test results and adherence to standard operating procedures A passing mark indicates that your laboratory can continue to perform that particular test Failing mark means that your laboratory must stop the test and possibly other tests as well. 26 Training, Continuing Education & Documentation Must provide training, written reference materials and procedures conducted in the POL. MSDS Standard operating procedures Safety manuals Equipment manufacturers’ user or reference guides Clinical Lab Technical Procedure Manuals OSHA standards Maintenance and housekeeping schedules 27 Communicating With the Patient Before the patient submits samples for lab tests During the specimen collection procedures After the interpreted lab results have been given to the patient 28 Record Keeping Accurate and complete record keeping can be summed up: “If it is not written down, it was not done” Keep Records on: Inventory control Patient records Specimen identification 29 Apply Your Knowledge Congress placed all laboratory facilities under what federal agencies? 30 Apply Your Knowledge -Answer Congress placed all laboratory facilities under what federal agencies? Health Care Financing Administration (HCFA) and CDC regulations 31 Apply Your Knowledge #2 When you arrive at work one morning you notice a fellow medical assistant putting on some lip balm in the POL . What should you do? 32 Apply Your Knowledge #2 -Answer When you arrive at work one morning you notice a fellow medical assistant putting on some lip balm in the POL . What should you do? Lip balm should not be put on in the POL. You may want to remind your fellow employee that it is for her safety not to put on make-up in the laboratory. 33 Summary Medical Assistant The physician’s office lab offers many opportunities for interesting and satisfying work in your role as a medical assistant. Keeping a level head and applying common sense will go a long way toward making your work in the lab efficient and accurate. 34 End of Chapter 35
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