Service Delivery Health and Safety Risk Assessment Policy Document Summary To ensure a coordinated approach towards clinical, environmental, health and safety and service delivery risk assessment. DOCUMENT NUMBER POL/002/023 DATE RATIFIED 15/04/2013 DATE IMPLEMENTED April 2013 NEXT REVIEW DATE April 2015 ACCOUNTABLE DIRECTOR Director of Performance Improvement and Company Secretary POLICY AUTHOR Safety, Risk and Security Manager Important Note: The Intranet version of this document is the only version that is maintained. Any printed copies should therefore be viewed as “uncontrolled” and, as such, may not necessarily contain the latest updates and amendments. TABLE OF CONTENTS 1 Scope .......................................................................................................... 4 2 Introduction ......................................................................................................... 4 3 Statement of Intent .............................................................................................. 4 4 Definitions .......................................................................................................... 4 4.1 HAZARD ......................................................................................................... 4 4.2 RISK .............................................................................................................. 4 4.3 RISK ASSESSMENT .......................................................................................... 5 4.4 CONTROL MEASURE ........................................................................................ 5 4.5 RISK REGISTER ............................................................................................... 5 4.6 ‘REASONABLY PRACTICABLE’............................................................................ 5 4.7 ‘SUITABLE AND SUFFICIENT’ ............................................................................. 5 4.8 ‘REASONABLY FORESEEABLE’........................................................................... 5 5 Duties 5.1 5.2 5.3 5.4 5.5 6 .......................................................................................................... 5 CHIEF EXECUTIVE............................................................................................ 5 EXECUTIVE DIRECTORS ................................................................................... 6 MANAGERS ..................................................................................................... 6 SAFETY, RISK & SECURITY MANAGER ................................................................ 6 SAFETY, RISK & SECURITY CO-ORDINATOR ........................................................ 7 Arrangements for conducting service delivery health and safety risk assessments ....................................................................................................... 7 6.1 6.2 6.3 6.4 6.5 6.6 6.7 RISK ASSESSMENT PROCESS ........................................................................... 7 RECORDING OF RISK ASSESSMENTS ................................................................. 7 REVIEW AND MONITORING OF RISK ASSESSMENTS .............................................. 7 RISK REGISTERS ............................................................................................. 8 ORGANISATIONAL OVERVIEW OF RISK................................................................ 8 RISK-ASSESSORS............................................................................................ 8 RISK ASSESSMENTS REQUIRED UNDER SPECIFIC LEGISLATION AND/OR TO COMPLY WITH STATUTORY / MANDATORY REQUIREMENTS ....................................................... 8 7 Training ........................................................................................................ 11 8 Monitoring Compliance with this Policy ............................................................. 12 9 References/ Bibliography .................................................................................. 13 10 Related Trust Policy/Procedures ....................................................................... 13 Appendix 1 - Risk Assessment Process Flowchart .................................................. 14 Identify Hazards ................................................................................................ 14 Identify People and/or Services at Risk ............................................................. 14 Consider the Potential Risks ............................................................................. 14 Identify Existing Control Measures .................................................................... 14 Grade the Risk .................................................................................................. 14 Calculate the risk grading .................................................................................. 15 Further Actions to Reduce Risk (Risk Treatment Action Plan) .......................... 16 Hierarchy of Risk Controls ................................................................................ 16 Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 2 of 21 Our Ref: POL/002/003 Appendix 2 - Ligature Point/Strangulation Risk Assessment Methodology & Protocol . ........................................................................................................ 18 Appendix 3 - Statutory/Mandatory Risk Assessments .............................................. 21 Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 3 of 21 Our Ref: POL/002/003 1 SCOPE This policy applies to all work activities, environments, and service areas of the Trust, with the exception of clinical risk issues relating directly to the care and treatment of individual patients, which are addressed through the Trust’s policy for clinical risk assessment. 2 INTRODUCTION It is a requirement of Regulation 3 of The Management of Health and Safety at Work Regulations 1999 (as amended), that employers carry out a suitable and sufficient assessment of the risks to health, safety and welfare of their employees or anybody who may be affected by the employer’s undertakings. 3 STATEMENT OF INTENT In accordance with the requirements of the Health and Safety at Work Act 1974, the Management of Health and Safety at Work Regulations 1999 (as amended), and the Trust’s Risk and Safety Strategy and Policy, the Trust will implement a comprehensive risk assessment process to identify and evaluate risks to the health safety and welfare of staff and others, risks that may affect the Trust’s ability to deliver effective and quality services, and also risks to the achievement of the Trust’s objectives. The Trust will operate a system for continually managing and monitoring identified risks, with a view to eliminating risks where possible, or if this is not possible, to managing them at the lowest reasonably practicable level of risk. 4 4.1 DEFINITIONS Hazard Any procedure, task, object, product, work environment, situation or other circumstance with the potential to cause harm, damage or loss to people, property or assets. It is also any barrier that could impact upon the ability of the Trust to deliver quality and effective services or achieve its objectives 4.2 Risk A combination of the likelihood of a hazard materialising / occurring, and the consequences of it doing so, i.e. the potential outcome of the hazard, (nature of injury, damage, loss or effect on service delivery) Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 4 of 21 Our Ref: POL/002/003 4.3 Risk Assessment A consideration of the likelihood that the harm, damage or loss will actually occur, taking into account the measures that are already in place to minimize or prevent exposure to the hazard, and the consequences should it occur. 4.4 Control Measure Any action or precaution taken to eliminate or minimise the likelihood of a hazard materialising, and/or to eliminate or reduce the adverse consequences if it does so. 4.5 Risk Register A list of all identified risks, compiled in a format that enables comparison and prioritization of issues, otherwise known as the Risk Profile of the organization. 4.6 ‘Reasonably Practicable’ The standard, under the Management of Health and Safety at Work Regulations 1999 (as amended), to which risks must be managed. ‘Reasonably practicable’ means balancing the ‘cost’ of taking action (in financial costs, time costs other resourcing implications) against the benefits of taking the identified action. If the ‘cost’ outweighs the benefit that will be gained then the action is deemed to be not reasonably practicable 4.7 ‘Suitable and Sufficient’ In order for a risk assessment to be deemed ‘suitable and sufficient’, risk assessments must identify all reasonably foreseeable issues that could affect the health safety and welfare of individuals. The assessment must be documented in a clearly understandable and unambiguous manner, it must be communicated to those exposed to the risk, and it must be regularly reviewed. 4.8 ‘Reasonably foreseeable’ A risk is ‘reasonably foreseeable’ if it is easily imaginable, or predictable that the hazard, or risk issue will occur. Incident history or other local or national benchmark data could be used to determine how foreseeable a situation is to occur. 5 5.1 DUTIES Chief Executive The Chief Executive has overall responsibility for ensuring suitable and sufficient risk assessments are undertaken throughout the Trust. The Chief Executive delegates the duty to implement this policy through Executive Directors to Local Managers. Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 5 of 21 Our Ref: POL/002/003 5.2 Executive Directors It is the responsibility of Executive Directors to ensure this policy is implemented throughout their Directorate. 5.3 Managers Managers at all levels within the organisation are responsible for ensuring:Risk assessments are undertaken and recorded for all service areas within their remit. A continual process for hazard identification and subsequent risk assessment in implemented within their service area. Ensure a local Risk Register is maintained for their area of responsibility. Prepare specific Locality/Departmental Policies and Guidelines to ensure all necessary risk assessments are carried out in liaison with appropriate identified relevant advisers where necessary. Authorise, implement and monitor appropriate risk management control measures within their designated area(s) and scope of responsibility. Seek assistance from senior management and Trust specialist advisers, where appropriate. Ensure that Directors and senior managers are notified of significant risks where current control measures are considered potentially inadequate. Ensure that all staff are made aware of the risks within their work environment, understand their personal responsibilities, and are given the necessary information and training to enable them to undertake effective risk management practices and are practising in an effective, competent and safe manner. Ensure staff are supported and listened to when speaking up about risk or safety issues. 5.4 Safety, Risk & Security Manager The Trust’s Safety Risk & Security Manager will provide regular performance reports and information to Executive Directors and Trust governance committees; and keep the Trust’s arrangements for compliance with statutory requirements in relation to risk assessment of health and safety and service delivery issues under regular review. The Trust’s Safety, Risk & Security Manager will ensure that training and on-going support in conducting risk assessments is available to managers and staff at all levels; Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 6 of 21 Our Ref: POL/002/003 5.5 Safety, Risk & Security Co-ordinator The Trust’s Safety, Risk & Security Coordinator will provide training and on-going support in conducting risk assessments to managers and staff at all levels; 6 6.1 ARRANGEMENTS FOR CONDUCTING SERVICE DELIVERY HEALTH AND SAFETY RISK ASSESSMENTS Risk Assessment Process Risk assessment is a step by step process of identifying potential hazards, considering the possible consequences of those hazards, identifying who may be affected by them, then identifying and implementing control measures to prevent damage, injury, loss or harm from occurring. Risks that cannot be eliminated must be controlled as far as reasonably practicable. Actions identified to reduce or further control risks will be identified within risk assessments and will form part of an organisation wide action plan to reduce and manage risks. Progress with identified actions will be managed and monitored by local managers in accordance with the Trust’s Risk and Safety Strategy and Policy. All risks will be formally assessed using the Trust’s established 5 x 5 risk grading matrix as described within the Trust’s Risk & Safety Strategy & Policy. All service delivery health and safety risks will be recorded using the Ulysses risk assessment database which is accessible via the intranet (otherwise known as the ‘online tool’). Please refer to Appendix 1 for detailed guidance on the risk assessment process, including the grading matrix, and also a flowchart showing links with risk registers. Recording of Risk Assessments 1.1.1.1.1.1 Likel ihoo d 6.2 Risk assessments must be documented in a clearly understandable and unambiguous manner, stating the actual management practices that are operated. All service delivery health and safety risk assessments will be recorded on the ‘online risk assessment tool’, which is accessible via the intranet. Risk assessments must be entered onto the database at the local level by Local Managers (or a person they designate this task to). Risk assessments entered onto the online tool populate the Trust’s risk registers. 1.1.1.1.1.2 Likel ihoo d 6.3 Review and Monitoring of Risk Assessments All risk assessments must be reviewed, and where necessary updated. The time between reviews is dependent on the nature of the risk and subject matter of the risk assessment. As a minimum risk assessments must be reviewed at least annually or: When the nature of the work activity / environment / risk source changes. After an accident, case of ill health or dangerous occurrence relating to the identified hazard. Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 7 of 21 Our Ref: POL/002/003 Developments in work practices or management arrangements suggest the assessment may no longer be valid. Monitoring of reported incidents and near misses highlights areas of concern with findings of risk assessment. Identified actions to reduce or control risk further have been undertaken or completed. Risk Registers 1.1.1.1.1.3 Likel ihoo d 6.4 The Trust operates a tiered system of Risk Registers; Local, Locality and Corporate Registers. All risk assessments recorded on the online risk assessment tool automatically populate Local and Locality Registers. Risks entered on the Corporate Risk Register must first have Board Level approval. Please refer to the Trust’s Risk and Safety Strategy and Policy for further information regarding Risk Registers and Governance arrangements relating to the Corporate Risk Register. Organisational Overview Of Risk 1.1.1.1.1.4 Likel ihoo d 6.5 In accordance with the Trust’s Risk and Safety Strategy and Policy, a combination of Local risk registers (which will be reviewed at least annually), the Corporate Risk Register, the Assurance Framework, analysis / data reports from the Ulysses risk database, together with annual and other performance reports will be used by the Board, Governance Quality & Risk Committee, Clinical Governance and relevant subgroups of these Committees, to gain an organisation wide overview of risk within the organisation. Reports regarding risk assessment performance will be presented to the Corporate Fire Health Safety & Security Committee at each meeting and also to the Governance Quality & Risk Committee at least annually. 1.1.1.1.1.5 Likel ihoo d 6.6 Risk-Assessors Risk assessors must have an understanding of the hazard and its impacts and knowledge of the work activity / service delivery area being assessed. Any individual who experiences difficulties in completing a risk assessment should contact the Safety, Risk & Security Co-ordinator for advice 1.1.1.1.1.6 Likel ihoo d 6.7 Risk Assessments Required Under Specific Legislation and/or To Comply With Statutory / Mandatory Requirements The Management of Health and Safety at Work Regulations 1999 (as amended), as well as other specific health and safety legislation, require risk assessments to be undertaken for particular risk issues or work tasks. Whilst not an exhaustive list, the most commonly encountered of these are stated below. A full list of risk assessments required by the Trust where appropriate to a service or department is available in Appendix 3. Managers will ensure that where any of these risks are present in their ward/team/department, an appropriate risk assessment is Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 8 of 21 Our Ref: POL/002/003 undertaken. If in any doubt, managers should contact the Safety, Risk & Security Coordinator for advice. 1.1.1.1.1.7 Likel ihoo d New & Expectant Mothers A ‘new’ or ‘expectant’ mother is a woman who is pregnant or who has given birth within the previous six months, or who is breast-feeding a child. Please refer to the Trust’s policy on New and Expectant Mothers in the Workplace (POL/002/013) for more detailed information regarding conducting a new or expectant mother risk assessment. 1.1.1.1.1.9 Likel 1.1.1.1.1.8 Likel ihoo ihoo d d A ‘Young Worker’ is any person who has not reached the age of eighteen is a ‘young worker’. Please also refer to the Trust’s policy on Risk Assessment of Young Persons at Work (POL/002/014). 1.1.1.1.1.10 Likel ihoo d Young Workers Risk assessments must be undertaken on all Display Screen Equipment workstations to ensure they are sufficient to meet the needs of the individual, and to ensure the health, safety and welfare of staff who are required to use DSE as part of their job. Please refer to the Trust’s policy on the Safe Use of Display Screen (POL/002/021). Control of Substances Hazardous to Health (COSHH) Risk assessments must be undertaken for all work activities involving substances that fall under the remit of the Control of Substances Hazardous to Health Regulations 1995. Please refer to the Trust’s COSHH policy (POL/002/039) for further information and advice. Display Screen Equipment 1.1.1.1.1.11 Likel ihoo d Fire In accordance with the Regulatory Reform (Fire Safety) Order 2005, all premises occupied by the Trust must have a valid fire risk assessment. Fire risk assessments will be undertaken by the Trust’s Officers in accordance with the Trust’s Fire Safety Policy)POL/002/022). Manual Handling Risk assessments must be undertaken for tasks that involve a person to lift, pull, push, or carry objects, including a person, in accordance with the Health and Safety (Manual Handling Operations) Regulations 1998. The Trust’s Safety, Risk & Security Co-ordinator, Manual Handling Officers, and the network of Manual Handling Key Workers, work together to ensure the requirements of these Regulations are being met. Refer to the Policy and Procedure for Manual Handling (POL/002/030) for further information Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 9 of 21 Our Ref: POL/002/003 1.1.1.1.1.13 Likel 1.1.1.1.1.12 Likel ihoo ihoo d d Risk assessments must be undertaken wherever the staff have employees who work alone. Please refer to the Trust’s policy for Lone Working (POL/002/057) for further information and advice. 1.1.1.1.1.14 Likel ihoo d Lone Working ‘Environmental Risk Assessments’ is a phrase commonly used to describe risks associated with the physical work environment, for example heating, lighting, access control/security, protection of assets, conditions of floors, etc. This policy encompasses all such ‘environmental’ risks. Risk assessments for these issues must be documented in accordance with the detail contained within this policy. Stress Risk assessments must be undertaken where hazard identification has identified stress as a significant risk factor. Further guidance and information on conducting risk assessments for stress related issues can found in Trust policy on Stress at Work (POL/004/024). ‘Environmental’ Risk Assessments 1.1.1.1.1.15 Likel ihoo d Security Risks The term ‘Security’ includes situations where there may be risk of injury, harm, damage or loss to staff, patients, visitors as well as to Trust property, equipment, resources and other assets resulting from violence & aggression, criminal damage or other unlawful act. Security risks must be identified and recorded in accordance with this policy. Further information on the identification and management of security risks is contained within the Trust Security Policy (POL/002/015). Refer to Trust Policy for the Prevention and Management of Violence and Aggression (POL/001/008), and also Policy for Lone Working (POL/002/057) in relation to the risk assessment and management of risks of violence and aggression. 1.1.1.1.1.16 Likel ihoo d Slips, Trips and Falls including Falls from Height Please refer to Trust Prevention and Management of Slips Trips and Falls in Clinical and Non Clinical Settings Policy (POL/001/048) for information and guidance on the assessment and management of slips trips and falls risks in both clinical and non-clinical settings. That policy includes information and guidance on assessment of falls from height. 1.1.1.1.1.17 Likel ihoo d ‘Individual-Specific’ Risk Assessments There may be occasions when a risk assessment is requested or necessary due to concerns over the health, safety or wellbeing of an individual staff member, for example due to a disability or illness. In these instances the manager is advised to contact the Safety, Risk & Security Co-ordinator for advice on how to conduct such an assessment. It may also be appropriate for Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 10 of 21 Our Ref: POL/002/003 the HR Department to be consulted. The records of this type of assessment must be recorded in the individual staff-member’s personnel file, and not on the online risk assessment system. 1.1.1.1.1.18 Likel ihoo d Ligature Points / Strangulation Risks Due to the nature of the patients in the Trust’s care, there will always be a risk of suicide by patients. However, when individual assessments, care plans and ward environmental risks are managed effectively, the risk of suicide is reduced as far as reasonably practicable. In order to assess inpatient ward environments for ligature points and strangulation risks, the Trust has developed a ligature risk assessment methodology, which is based upon a 3stage calculation relating to propensity of patients towards using ligatures or strangulation methods as a means of self-harm, the level of observations in patient occupied areas, and the type of ligature point / strangulation method in question. This risk assessment methodology can be found at Appendix 2. Ligature point /strangulation risk assessments are only required to be undertaken in inpatient areas and will be completed annually. An entry must be made on the online risk assessment system to acknowledge a ligature point risk assessment has been undertaken. This should identify the main areas for concern, but the actual detail of the ligature risk assessment will be held on separate documentation that should be held on the ward. The maximum final calculation sum for this type of risk assessment is 100 (as opposed to 25 using the standard 5x5 risk matrix). When entering a record of the ligature risk assessment onto the online system, the highest score on the completed ligature risk assessment should be divided by 4 to enable the level of risk from ligature issues to be assessed on a par with other risks faced within the Trust. 7 TRAINING Mandatory training associated with risk assessment is included in the Trust’s Training Needs Analysis. Attendance at training is managed in accordance with the Learning and Development Policy. The Safety, Risk & Security Co-ordinator will also periodically arrange for delivery of additional ad hoc instruction and/or information to staff on risk assessment. Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 11 of 21 Our Ref: POL/002/003 8 MONITORING COMPLIANCE WITH THIS POLICY The table below outlines the Trusts’ monitoring arrangements for this policy/document. The Trust reserves the right to commission additional work or change the monitoring arrangements to meet organisational needs. Aspect of compliance or effectiveness being monitored Monitoring method Individual responsible for the monitoring Frequency of the monitoring activity Group / committee which will receive the findings / monitoring report Those responsible for Risk Assessments undertake their duties in line the policy Annual review and report of completed risk assessments Safety, Risk and Security Manager Annual Governance Quality & Risk Committee Performance monitoring of Trust Risk Register Safety, Risk and Security Manager Each meeting Corporate Fire Health Safety & Security Committee Safety, Risk & Security Manager Risk assessments for the prevention and management of violence and aggression are undertaken in accordance with this policy. Risk assessments are completed, including those which are mandatory/ statutory Review of sample 15 risk assessments 10 from inpatient units, 5 from community teams Safety, Risk and Security Manager Twice per year Corporate Fire Health Safety & Security Committee Safety, Risk & Security Manager Staff have completed training associated with this policy in line with TNA Group / committee / individual responsible for ensuring that the actions are completed Deputy Director of Operations Review of Safety, Risk Twice per Corporate Fire Safety, Risk & sample 25 and Security year Health Safety & Security risk Manager Security Manager assessments Committee 10 from inpatient units, 5 from community teams and 10 from Administration/ Estates services Compliance with training will be monitored in accordance with the Learning and Development Policy Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 12 of 21 Our Ref: POL/002/003 9 REFERENCES/ BIBLIOGRAPHY HSE 2007, Management of Health and Safety at Work Regulations 1999, L21, HSE Books, Sudbury, Suffolk, HSE 2005, Control of substances hazardous to health regulations 2002: as amended: approved code of practice and guidance, L5, HSE, London HSE 2008, Health and safety, display screen equipment, regulations 1992 as amended by Health and safety, miscellaneous amendments, regulations 2002, L28, HSE, London HSE 2009, How to tackle work-related stress, A guide for employers on making the Management Standards work, INDG430, HSE, London HSE 2003, Manual handling operations regulations 1992: as amended: guidance on regulations, L23, HSE, London NPSA, In-patient suicide using non-collapsible rails, http://www.nrls.npsa.nhs.uk/resources/collections/never-events/core-list/noncollapsible-rails/ Statutory Instrument SI 2005/1541, Regulatory Reform Fire safety, Order 2005, The Stationery Office, London, ISBN 0 11 0729945 5 NHS Security Management Service 2003, A Professional Approach to Managing Security in the NHS, Counter Fraud & Security Management Service, www.cfsms.nhs.uk 10 RELATED TRUST POLICY/PROCEDURES The main reference documents referred to in this policy are:POL/0002/12 Risk and Safety Strategy & Policy POL/002/19 Health and Safety Policy POL/002/057 Policy for Lone Working POL/002/039 Policy on Control of Substances Hazardous to Health (COSHH) POL/002/021 Policy on Safe use of Display Screen Equipment POL/002/030 Policy and Procedure for Manual Handling POL/002/013 Policy on New & Expectant Mothers POL/002/014 Policy on Young Persons in the Workplace POL/002/022 Fire Safety Policy POL/002/015 Security Policy POL/004/024 Stress at Work Policy POL/001/008 Prevention and Management of Violence and Aggression (PMVA) POL/001/048 Slips, Trips and Falls Policy Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 13 of 21 Our Ref: POL/002/003 APPENDIX 1 - RISK ASSESSMENT PROCESS FLOWCHART Each step in the risk assessment process is described below. Each step must be documented on the risk assessment record. Identify Hazards Consider what work tasks that are undertaken by staff and the environments in which those tasks are undertaken. Identify the activities, situations or environmental factors that have the potential to cause harm. It is advisable to encourage involvement from people undertaking potentially hazardous activities in the risk assessment process (or their representatives) in order that the full range of risk issues can be identified and workable control measures implemented Identify People and/or Services at Risk Consider which people and/or services may be effected by the identified hazard. This could include staff, patients, visitors, carers, partner agencies etc. The ability, or otherwise, of the Trust to deliver services to the standard or quality expected should also be considered. . Consider the Potential Risks Consider the potential effects the hazards may have on people, services, or property should they actually materialise. For example, an insecure storage area may result in theft of valuable materials which in turn will have a financial consequence for replacing the item, but in the meantime services or tasks could be disrupted until the equipment is replaced. The realistic foreseeable potential consequences of the hazard should be documented on the risk assessment. Identify Existing Control Measures Consider what actions have already been taken to minimise the likelihood of a hazard materialising, or to reduce the consequences should it occur. Control measures can vary widely in nature (too wide to list within this document, but can include measures such as provision of training, purchase and installation of equipment, changing practices or processes, etc.). At this stage the assessment needs to be given a risk grading. Grade the Risk Risk grading is determined by considering how likely people or services are to be exposed to the identified hazard, and how severe the consequences would be should exposure occur and/or the hazard materialise, taking into account what has already been done to try to control exposure and/or consequences. The Trust operates a 5 x 5 risk grading matrix, based on a 1-5 scale for likelihood and consequence. Using this scale, risk scores can range from 1 to 25. Risks graded Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 14 of 21 Our Ref: POL/002/003 15 or above are considered High Risk and are eligible for consideration onto the Corporate Risk Register. The matrix operates on the following descriptors:Quantify the potential for exposure to the hazard or the hazard materializing, based on the definitions below:1 2 3 4 5 Rare Unlikely Possible Likely Almost Certain May only occur in exceptional circumstances May occur at some time Will occur from time to time Will occur at some time in the near future Will occur at any time and reoccur frequently Quantify the potential consequences, based on the definitions below:Injuries Financial Impact Impact on Health objectives Compliance Service Delivery 1 Insignificant No obvious harm. No injury Costs £10k and under. No Significant effect on quality of care. No effect on compliance issues No effect on ability to deliver services 2 Minor No permanent damage. First Aid injury. No lost time. Sprain, strain, burn. May require medical treatment. Lost time. Temporary incapacity. Loss of limb, fracture, crushing. RIDDOR reportable incident. Exposure to Toxins. Permanent Incapacity. Fatality. Multiple casualties. Costs up to £100k. Noticeable effect on quality of care Ability to deliver services may be effected Costs up to £500k Significant effect on quality of care. Compliance with statutory/mandatory requirements may be effected Compliance with statutory/mandatory requirements is likely to be effected Costs up to £5m Patient care significantly impaired. Compliance with statutory/mandatory requirements significantly impaired Ability to deliver services is significantly impaired. Major disruption to service Costs over £5m. Patient Care impossible. Failure to meet statutory/mandatory requirements Unable to deliver services 3 Moderate 4 Major 5 Catastrophic Ability to deliver services likely to be effected Calculate the risk grading Multiply the ‘Likelihood’ figure and the ‘Consequences’ figure to calculate the Risk Grading. For example, if the Likelihood was graded as 4 (likely) and the Consequences were graded as 3 (moderate), the Risk Grading would be 4 x 3 = 12. 1.1.1.1.1.19 Likel ihoo d This risk grading will equate to a low, medium, moderate, or very high risk, as can be seen on the risk grading grid below. Consequences Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 15 of 21 Our Ref: POL/002/003 Likelihood 1 Insignificant 2 Minor 3 Moderate 4 Major 5 Catastrophic 5 Almost Certain 5 10 15 20 25 4 Likely 4 8 12 16 20 3 Possible 3 6 9 12 15 2 Unlikely 2 4 6 8 10 1 Rare 1 2 3 4 5 Red Orange Yellow Green 15-25 8-12 4-6 1-3 Very high risk Moderate risk Low risk Very low risk 1.1.1.1.1.20 Likel ihoo d Further Actions to Reduce Risk (Risk Treatment Action Plan) Next consider what, if anything, could realistically be done to reduce the risk further, bearing in mind the reasonably practicable standard that must be met. Realistic and proportionate target timescales should be set for future actions to be implemented. The manager is responsible for leading on implementing the risk treatment action plan, for seeking the necessary approvals / assistance where appropriate, and for monitoring progress with those actions. All further actions to reduce risk identified within risk assessments form part of an organisation wide action plan to reduce and manage risks. Progress with identified actions must be managed and monitored by local managers. Risk assessments must be kept updated to reflect where actions have been undertaken/completed. 1.1.1.1.1.21 Likel ihoo d Hierarchy of Risk Controls Wherever reasonably practicable all risks will be combated at source. Where hazards affect the workplace as a whole, or groups of people working within a building or elsewhere, priority should be given to control measures that protect the whole workplace or the group, rather than those that protect individuals. Where individual controls are required they should be suitable to the meet the individual’s needs. When deciding which preventative and protective control measures to implement, the following hierarchy must apply wherever it is reasonably practicable to do so. • • • • • Eliminate the risk by avoiding the hazard, i.e. do the job in another way but do not introduce new hazards. Substitute the hazard with something less hazardous, i.e. change a substance or alter a process, a risk will still exist but will be reduced from what it was. Use Engineering Controls to ‘design out’ the hazard, for example using new technology in a building refurbishment or new build, or provision of new equipment. Use Administrative Controls to improve policies, procedures and systems of work. Supply Personal Protective Equipment to individuals. Provide appropriate Instruction to staff Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 16 of 21 Our Ref: POL/002/003 FLOWCHART OF RISK ASSESSMENT PROCESS & LINKS WITH RISK REGISTERS Consider work tasks undertaken by staff and environments in which they are undertaken, also consider services delivered and associated compliance / quality standards Identify hazards and risk management issues associated with work tasks / environments / services Compile local risk register of all identified risks Record a detailed risk assessment on the Ulysses risk database for identified risk issues. Identify ACTUAL practice in the control measures section state whether there are any gaps or weaknesses in safety, service delivery or compliance Grade the risk taking into account existing control measures Identify if any additional control measures are possible / required and record on risk treatment plan Communicate findings of risk assessments to those exposed Continue to implement existing control measures, and monitor progress with risk treatment plan seeking assistance / approvals from management or specialist advisers where necessary Notify relevant Director (through Locality Manager) if risk is ‘significant’, ‘unacceptable’ or graded 15 or above. Director to consider escalation of risk to Corporate Risk Register Director decision to retain on local risk register Review risk assessments to reflect progress with risk treatment plan at least annually or earlier if circumstances change that affect the validity of assessment Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Director decision to refer for inclusion on to Corporate Risk Register RMC decision Refer back to local risk register Page 17 of 21 Include on Corporate Risk Register Our Ref: POL/002/003 APPENDIX 2 - LIGATURE POINT / STRANGULATION RISK ASSESSMENT METHODOLOGY & PROTOCOL In order to determine the priority in which ligature point minimisation work will be undertaken and funded for non-mandatory ligature points, an assessment of the risk posed by the ligature point in question must be undertaken. For the purposes of this assessment, it is assumed that the consequence of a successful suicide attempt is a fatality. It is also assumed that any fixtures and fittings designed to be anti-ligature in nature do not present a risk and do not need to be specifically identified in these assessments. The methodology for this assessment is as follows:Each ward is to undertake an assessment of their ligature point risks. 1. A survey of the location and type of ligature point on each ward must be undertaken. 2. The general propensity of patients on the ward towards suicidal tendencies should be assessed (P), using the likelihood scale of 1 – 5, in accordance with the Trust’s regular risk grading system as follows; 1. 2. 3. 4. 5. Rare, may only occur in exceptional circumstances Unlikely, may occur at some time possible, will occur from time to time likely, will occur at some time in the near future almost certain, will occur at any time and reoccur frequently 3. On a room/area basis, the patients’ opportunity to gain access to any ligature points contained within that room/area unsupervised and/or witnessed by staff or others should be assessed (O), using the likelihood scale of 1 – 5, in accordance with the following definitions. 1. No patient access, therefore no observation required, e.g. clinical rooms. 2. Fully observed at all times, e.g. observation rooms. 3. Observed most of the time by staff and/or other patients, e.g. corridors. 4. Observed from time to time by staff and/or other patients, e.g. sitting rooms. 5. Unobserved, e.g. bedrooms, toilets 4. For each room/area, multiply the propensity grading (P) by the opportunity grading (O) to give a suicide risk for each room/area. (R). See grid overleaf. 5. Using the ‘Ligature Points - Likelihood of Use’ list (see page 3), multiply the suicide risk for each room area (R) by the ‘likelihood of use’ (L) of that type of ligature point to assess the risk grading for each ligature point identified on the ward survey. Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 18 of 21 Our Ref: POL/002/003 6. Using this methodology, the risk grading for ligature points will range from 1 through to 100; with 50+ = high risk, 25-49 = moderate, 15-24 = low, 1-14 = very low. See grid overleaf. 7. For risk register purposes divide the final score by 4 to give a grading that falls in line with Trust policy for inclusion on the Register. Working out the suicide risk for each room/area Propensity (P) Opportunity (O) 1 2 3 4 5 5 5 10 15 20 25 4 4 8 12 16 20 3 3 6 9 12 15 2 2 4 6 8 10 1 1 2 3 4 5 PxO=R Suicide risk for room/area (R) Working out the risk grading for each ligature point Likelihood of Use (L) 1 2 3 4 25 25 50 75 100 20 20 40 60 80 16 16 32 48 64 15 15 30 45 60 12 12 24 36 48 10 10 20 30 40 9 9 18 27 36 8 8 16 24 32 6 6 12 18 24 5 5 10 15 20 4 4 8 12 16 3 3 6 9 12 2 2 4 6 8 1 1 2 3 4 Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 19 of 21 Our Ref: POL/002/003 Ligature Points - Likelihood of Use NB: the schedule below is subject to review and change without further amendment to this policy. It is assumed that any fixtures and fittings designed to be anti-ligature in nature do not present a risk and do not need to be specifically identified in these assessments. LIGATURE POINT coat hooks Beds of ‘open frame’ design Beds with high bed head (frame) Cable trunking pipes with brackets cubicle partitions – fixed cubicle rails – fixed Curtains – on anti-lig rail Curtains – on fixed rail door closers - external door closers – internal door handles door hold open devices Doors – flush into frame Doors – gap at top of door Drain pipes Drainage grills (shower/bathroom) exposed pipes and brackets Fire alarm manual call point Fire alarm sounders Furniture (chairs / tables) Furniture (heavy) with legs / supports grab rails (in toilets/bathrooms) Handrails likelihood of use 2 3 2 2 2 4 1 3 2 3 2 2 3 2 3 2 3 1 2 1 2 3 2 LIGATURE POINT light & nurse call pull cords - flexible light & nurse call pull cords - rigid light fittings – dropped from ceiling Light fittings – fixed/flush to ceiling Light switch fittings loose furniture radiator covers shelf fittings / brackets shower fittings shower rails – fixed Soap dispenser – non anti-lig type suspended ceilings – fixed tiles+ suspended ceilings – unfixed tiles Toilet base – free-standing pan towel dispensers towel rails ventilation grilles Wardrobe / cupboard doors wardrobe coat-hanger rails wash basin taps and brackets Water fountain window curtain rails - fixed Window seals (rubber strips) Windows (openable) likelihood of use Key: MANDATORY instruction to control/remove 4 Likely to be used / frequently used as method* 3 Known to be used / possible to use as method 2 Not known to be used, but use may be possible1 *according to available statistics +mandatory instruction to assess risk – assessed by Estates as less likely to be used than unfixed tiles Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 20 of 21 Our Ref: POL/002/003 3 1 2 1 1 1 2 2 3 4 2 3 4 1 2 3 2 3 3 2 2 4 4 3 APPENDIX 3 - STATUTORY/MANDATORY RISK ASSESSMENTS Administration/ security of drugs and medicines Bed rails Car park safety and security Driving on Trust business Falls from height First aid Ligature points/ strangulation risks (inpatient areas) Lone working Medical Gases Manual handling Physical security of premises/ workplaces Security of personal items – patients Security of personal items – staff Security of Trust assets Security preparedness and resilience Slips, trips and falls (both staff and patients) Stress Use of display screen equipment Violence and aggression Wandering patients Work with sharps and needles Young workers Policy for Service Delivery Health & Safety Risk Assessment Approved 15/04/2013 Page 21 of 21 Our Ref: POL/002/003
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