Agenda: BPIO Partner Sales Readiness Workshop Day 4: Business Intelligence (BI) Partners will understand Microsoft Office system’s Business Intelligence (BI) Capabilities and sub capabilities. Education will be layered against the CES methodology. Partners will also understand the competitive landscape and how to effectively communicate the Microsoft BI value proposition to win the engagement. Time Module Description 8:00 a.m. – 8:30 a.m. Breakfast and Networking 8:30 a.m. – 9:00 a.m. 19 – The BI Opportunity Microsoft vision for BI and possible solutions for BI (OSSD, Case Studies, Personal Experience) 9:00 a.m. – 9:45 a.m. 20 – What’s New in 2007? New or better features and capabilities of BI in Office 2007 and competitive differentiators for BI 9:45 a.m. – 10:15 a.m. 21 – Scenario-Based Demo Improving Sales and Marketing ROI and Business Case 10:15 a.m. – 10:30 a.m. Break 10:30 a.m. – 11:30 p.m. 22 – The BPIO Model in BI Standardized to Rationalized view for each sub-capability; screenshots/sub-capabilities under each BPIO view for BI 11:30 a.m. – 12:00 p.m. 23 – Partner Opportunities The solution and services opportunities for BI, guidance on how to build a practice, where to find/drive opportunities (OSSD, MSPP) and a list of current OSSD scenarios available 12:00 p.m. – 1:00 p.m. Lunch Break 1:00 p.m. – 5:00 p.m. 24 – Hands-on Learning Class walks through business case for BI and applies CES (BI Business Case) methodology (Solution Briefing and Architecture Design Session) to the business case Business Productivity Infrastructure Optimization Campaign 1 Module 21 – Business Case: Improved Sales And Marketing ROI Business Productivity Infrastructure Optimization The BPIO Campaign for Microsoft Office 2007 Business Intelligence Flash Demo: Improving Sales And Marketing ROI Business Productivity Infrastructure Optimization Campaign 3 BI Business Case: Improving Sales And Marketing ROI Business Productivity Infrastructure Optimization Campaign 4 Module 21 – Learning Objectives Business Intelligence business case: Improving sales and marketing ROI Group discussion Business Productivity Infrastructure Optimization Campaign 5 Contoso, Ltd. Contoso, Ltd. is the world leader in WLAN setup. They have worldwide customers in more 9 countries. Contoso has more than $200 million in revenue each year Contoso has the following business pains Inability to quickly access, manipulate, and ultimately draw conclusions from marketing and sales information Marketing and sales analysis process is inefficient, slow, and labor intensive Sales information cannot be dynamically analyzed (e.g., roll-ups, drill-downs, trending) Lack general analytics to identify root causes of financial problems and may take days to create Difficult to collaborate and share insights between Marketing and Sales departments Business Productivity Infrastructure Optimization Campaign 6 Stakeholder Challenges VP of Sales Monitor and analyze distribution channel and sales force performance Adjust to shift in market share positions Accurately and promptly manage sales reps VP of Marketing Schedule face time with experts and collaborators Integrate with line-of-business (LOB) applications Align activities to strategy Maximize brand and product performance Business Productivity Infrastructure Optimization Campaign District Managers Control data from multiple sources Link budgets, forecasts, actual Gain better visibility into sales, customer, and market information Sales Managers Analyze market structure and segmentation Better define targeted marketing and sales strategies 7 Organizational Impact IT Personnel “We spend too much time manually importing data, running batch jobs, and customizing reports for our various end users.” Impact Slow response time Static and inflexible data Wasted resources VP Marketing “There are too many different data sources, systems, and techniques for extracting and analyzing all the business data that we capture.” Impact Inefficient data aggregation Inaccurate reporting Operational inefficiencies Business Productivity Infrastructure Optimization Campaign VP Sales “I don’t have the reporting flexibility that I need to drill down and make sense of my performance data.” Impact Inadequate data analysis Insufficient business insight Poor decision making 8 The Need For An Improved Sales And Marketing ROI Solution Challenges: Data Aggregation and Analysis Capabilities Lack of business insight Prolonged decisionmaking cycle Manually intensive data analysis process Insufficient dynamic reporting tools Poor data accessibility Ineffective collaboration among departments Higher operational costs Business Productivity Infrastructure Optimization Campaign Executiv e Analyst Sales and Marketing Manager 10 Key Capabilities Identified Collaborative workspaces and portals Performance management Identify sales and strategic opportunities Turn sales data into actionable intelligence Set goals and accurately measure progress Ensure greater optimization and investment returns Reporting and analysis Interactively drill in to accurately forecast trends Display real-time analytic results Quickly access and draw conclusions Gain accurate insight from integrated and comprehensive reports Easily uncover opportunities in sales data Leverage capability in insight-driven marketing Business Productivity Infrastructure Optimization Campaign 11 Technology Considerations The following products and technologies should be considered when creating an Improve Sales and Marketing ROI solution based on the Microsoft Office system Server Microsoft Windows Server 2003 Microsoft SQL Server 2005 Microsoft Office SharePoint Server 2007 Microsoft Excel Server 2007 Microsoft Office Business Scorecard Manager 2005 ProClarity 6.2 Microsoft Office PerformancePoint Server 2007 (future) Client Microsoft Office Professional 2007(Excel) ProClarity 6.2 Microsoft Internet Explorer Business Productivity Infrastructure Optimization Campaign 12 Business Productivity Infrastructure Optimization Campaign 13 © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Business Productivity Infrastructure Optimization Campaign 14
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