Strengths: -Website easy to navigate, unintimidating and uses light colors to be inviting -Facebook page includes relevant and practical content, video tour, video testimonial -Website has page for healthcare professionals -Nationally recognized; have a page for referrals -Very informational on EDs, types of therapy, treatment plans, etc. Weaknesses: -Does not say anywhere the capacity or number of clients they take -No FAQ section -Twitter feed is boring and redundant, no hashtags for sharing -Videos on Facebook weren’t working (not sure if it was my computer or Internet connection or the video itself) Opportunities: -Build on Twitter feed to get more retweets and shares -Make outside resources more prominent on website Threats: -No FAQ section cause deter people from getting treatment -Only treat females Strengths: -Website very interactive and visually appealing -Frequent mentions in media, news -”For You,” “For Friends & Family,” and “For Professionals” menu on screen on all pages -Twitter feed more than just inspiration, offers resources for information and help -Healthcare professional network for referrals -Mobile-friendly site Weaknesses: -Website has a lot of content but could be intimidating -Use of Instagram hashtag (#BareFacedBeauty); no actual account Opportunities: -Instagram account could reach audience on a relevant platform Threats: -Good website, but seems more “business-y” than inviting for treatment -Only treat females Strengths: -Website is easy to navigate with dropdown menus -Social media platform tabs are always on the screen to click at any time -Website is very informational regarding EDs and treatment plans -Includes details like what a typical day is like during residential treatment – good for potential clients Weaknesses: -Website is visually boring; background is dark and uninviting -Twitter feed is generic, not much to want to retweet or share -Facebook page shares inspirational content, but not so much relevant or practical info -YouTube videos are boring -No outside resources on EDs Opportunities: -Increased use of social media in the past few years -Use the beautiful scenery and horses to make website more visually appealing -LinkedIn Account could draw healthcare professionals to referrals Threats: -Very small-scale facility compared to others -No mission statement on website Remuda Ranch Renfrew Canopy Cove Website content Education, treatment plans, Referral information, outside resources Education, treatment plans, referral information, outside resources, research, mobile site Education, treatment plans, blog Target Potential clients, parents, healthcare professionals, job seekers Potential clients, parents, healthcare professionals, job seekers Potential clients, parents Social Media Facebook, Twitter, LinkedIn Facebook, Twitter, LinkedIn, Instagram Facebook, Twitter, YouTube Digital Presence Inviting, informational, important pages easily accessible Educational, serious, obvious that they are nationally renowned program, businesslike Educational, boring, emphasis on environment and individualized treatment
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