Introduction and Reality-Check with Faculties and Schools - June 2013

Introduction and Reality-Check with Faculties and Schools - June 2013
Liz Heathcote and Darren Searson
Enhancing MyUni Project
adelaide.edu.au
Enhancing MyUni aims to provide...
“a noticeable improvement to MyUni that provides students,
staff and academics their priority tools and functionality to
best utilise the online learning space for a blended learning
experience in 2014:”
Who is involved?
• Pro Vice Chancellor (Student Experience) & Learning
Technologies Steering Group
• Learning Technologies Team
• Technology Services & Project Management Office
• Reference Group – members from your Faculty (next
page)...
University of Adelaide
2
Reference Group
Who is involved?
Faculty
Representative
School / Unit
Health Sciences
Clemence Due
John Salmon
Sophie Karanicolas
Psychology
MLTU
Dentistry
Professions
Melissa de Zwart
Edward Palmer
Vegnes Maniam
Law
Education
Education
ECMS
Katrina Falkner
Nick Falkner
Will Robertson
Computer Science
Computer Science
Mechanical Engineering
Science
Amanda Able
Bridgette Shackelford
Agriculture Food and Wine
Animal & Veterinary Science
Humanities and Social
Sciences
Mike Wilmore
Stephanie Hester
School of Humanities
Humanities and Social Sciences
Office
University of Adelaide
3
Enhancing MyUni Context
Specialist
MyUni
Support
MyUni
Technical
Enhancements
Technical, functional
enhancements
Framework
for scaling up
innovations
MyUni
Change
Management
Engagement in online
learning
Help students and
staff make use of
technical
enhancements
Image from http://1000puzzlegames.com/
University of Adelaide
4
Different
Voices
– what
are they
Different
Voices
– what
aresaying?
they saying?
STAFF
STUDENTS
?
?
?
BEACON/ Student eExperience
University of Adelaide
5
Different Voices – what are they saying?
STAFF
STUDENTS
•
•
•
•
Use technology simply and well
Make my time on campus worthwhile
Provide a consistent online experience
Make it easy to communicate with
peers, academics and tutors
• Understand who I am and how I learn
?
?
BEACON / Student e-Experience
University of Adelaide
6
Different Voices – what are they saying?
STUDENTS
STAFF
• Give me tools that are reliable and intuitive
• Reduce my administrative workload
• Help me use technology to support better
learning outcomes
• Facilitate communities of practice
• Provide metrics on how students are learning

?
BEACON / Student eExperience
University of Adelaide
7
Different Voices – what are they saying?
STAFF
STUDENTS

•
•
•
•
•

Deliver high-quality content effectively online
Free staff time for small-group discovery
Empower staff to better engage with digital learning
Meet the needs of students unable to attend campus
Provide effective systems that encourage relevant
measurement
BEACON/ Student e-Experience
University of Adelaide
8
Different Voices – what are they saying?
STAFF
STUDENTS
• Give me tools that are reliable and intuitive •
• Reduce my administrative workload
•
• Help me use technology to support better
•
learning outcomes
•
• Facilitate communities of practice
• Provide metrics on how students are learning •
•
•
•
•
•
Use technology simply and well
Make my time on campus worthwhile
Provide a consistent online experience
Make it easy to communicate with
peers, academics and tutors
Understand who I am and how I learn
Deliver high-quality content effectively online
Free staff time for small-group discovery
Empower staff to better engage with digital learning
Meet the needs of students unable to attend campus
Provide effective systems that encourage relevant
measurement
BEACON
University of Adelaide
9
Enriched Online Learning – what does it mean?
STAFF
STUDENTS
• Give me tools that are reliable and intuitive • Use technology simply and well
• Reduce my administrative workload
• Make my time on campus worthwhile
Sound
underlying
• Help me use technology
to support
better technology
• Provide a consistent online experience
learning outcomes
it easy to communicate with
Productive use •ofMake
time
• Facilitate communities of practice
peers, academics and tutors
Improved
usabilty
&
support
• Provide metrics on how students are learning • Understand who I am and how I learn
Flexible communication & collaboration
• Deliver high-quality content effectively online
Accurate & timely metrics
• Free staff time for small-group discovery
• Empower staff to better engage with digital learning
• Meet the needs of students unable to attend campus
• Provide effective systems that encourage relevant
measurement
BEACON
University of Adelaide
10
Enhancing MyUni – progress so far
• High-level requirements gathered:
–
–
–
–
–
Issues raised through the Technology Services Help Desk
Requests received by the Learning Technologies team
Interviews with academic and professional staff
Workshops conducted with the Project Reference Group
Staff and students’ wants and needs identified as part of
the Student e-Experience project
• Change management activities planned
University of Adelaide
11
MyUni
User Experience
Integration
Access
Communication
Content
Management
Assessment and
Assignments
Authoring
Grades
Reporting
Re-skin
Single Sign-On
Guest Access
Text Editor
Copyright
Rubrics
Comment and
rate video
Hide Grades
Hide Features
Technical
Upgrade
Visitor Access
Discussion
Forums
Content Sharing
Online marking
improvements
Banner size
Less options
Course Template
Instructor Roles
Federated
Access
Collaborate
Upgrade
Cross-platform
Assessment
tasks in calendar
Relative
Performance
Consistent
Navigation
Course Rollover
Alumni Access
Virtual
Classroom
Recording
Archiving
Relative Dates
Students at Risk
Improvements
Consistent Style
Course Outline
Tab
Group
Permissions
Connect with
other
universities
Syncing
Re-Branding
Final Grade
Process
Improvements
Friends and
Family Access
Online Friends
MyUni Apps
Instructor
Information
Basic and
advanced
configuration
Program
Information
Instant Access
Tutor
Information
Tutorial Group
Creation
Course Structure
Calendar
Integration
Student usage
reports
Performance
Response time
Consistency of
service
Requirements for MyUni
Feasible
More Analysis Required
Not feasible this year
Can’t be done/Shouldn’t be done
Requirements – Fix and Improve
Access to MyUni
Reporting
Gradecentre
Wiki
Text Editor
Calendar/ Tasks
Discussion Forum
Blog
Online Marking
Video rating and comments
Functionality
Interface Improvements
University of Adelaide
13
Requirements – Integrate Systems
Automate course/ program/ grades
transfer*/ instructor information
Feeds from other Uni Systems –
Tutorial groups etc.
University of Adelaide
14
Requirements – Change Mgt & Support
Professional
Development
Operational
Support
University of Adelaide
15
Change Management for Enhancing MyUni
Online
Resources
Communication

Change
Management
Operational
Support
Cultural
Change &
Engagement

Professional
Developm’t

University of Adelaide
16
Key Changes
It’s hard to
find anything
– my courses
look totally
different.
There’s no
guidance on
how to
structure my
course.
The interface
and the
various
options are
confusing
Course templates
Some
functions
become out
of date in
rollover
It takes too
long to set up
my course for
the new
semester
Much of the
content
needs a
refresh
Course rollover
University of Adelaide
17
Enhancing MyUni – next steps
Gather req’mts & prioritise
Usability testing
Prof Dev’t/ Showcases (continuing into 2014)...
MyUni Roadmap Development
Sneak Peek/ Trial
Go Live
How-to training
Apr
May Jun
University of Adelaide
Jul
eLearning drop-ins
Aug Sep Oct Nov Dec Jan Feb
18
Questions?
Suggestions and feedback
[email protected]
Project Website
www.adelaide.edu.au/myyuni/future
Assessment, Grades & Reporting
Requirement
Ensure that marks from all types of
assignment flow back to the MyUni
grade centre.
Automatically populate the MyUni
calendar with assignments due.
Implement goals and alignment.
Ensure that students cannot see grades
until the academic is ready to show
them.
Allow students to see their performance
relative to other students in their course.
Allow academics to identify students at
risk of failure.
Provide accurate student usage reports.
University of Adelaide
Coverage
Function
Very likely
Turnitin, ICC Printed Assignment,
Grade Centre
Moderately likely
Turnitin, ICC Printed Assignment,
Grade Centre
Very likely
Grade Centre
Very likely
Grade Centre
Very likely
Grade Centre
Very likely
Retention Centre [SP12]
Very likely
Student Use Reports
20
Requirements for MyUni
Requirement
Coverage
Function
Very likely
Text Editor
Moderately
likely
Groups
Very likely
Discussion Board
Improve the MyUni wiki functionality.
Very likely
Wiki
Improve the MyUni blog functionality.
Very likely
Blogs
Allow students to rate and comment on
videos.
Moderately
likely
Video Anywhere [SP12]
Allow editing of virtual classroom recordings.
Very likely
Allow students to see which of their friends are
online.
Allow students to communicate with other
communities within the University outside of
their courses.
Moderately
likely
Blackboard Collaborate [All
functions]
Socail Learning [SP12] /
MyBlackboard People
Very likely
Social Learning [SP12]
Very likely
Collaborate & Communicate
[All functions]
Fix technical issues with the text editor and
make it consistent across MyUni.
Allow group information to be exported from
MyUni in .csv format.
Improve the MyUni discussion forum
functionality.
Allow students to communicate and
collaborate via MyUni tools with students and
academics at other universities.
University of Adelaide
21
MyUni Requirements - Staff
Fix Issues/ Improve Functionality
STAFF
• Give me tools that are reliable and intuitive
• Reduce my administrative workload
• Help me use technology to support better
learning outcomes
• Facilitate communities of practice
• Provide metrics on how students are learning
Access to MyUni
Improve reporting
University of Adelaide
•
•
•
•
Guest access
Group permissions*
Federated Access*
Connect with other
Unis
• Text Editor
• Discussion Forum enhancement
• Wiki & Blog enhancements
Administrative support
•
•
•
•
•
Course templates/ structures
Instructor roles
Single sign-on
Assessment tasks in Calendar
Grade-Centre flexibility (hide
grades)
Teaching-Practice Assistance
• Training and showcases of examples
• Course export/import of content
rather than roll-over
• Assessment functions (rubrics,
improvements to online marking)
22
MyUni Requirements - Staff
Fix Issues/ Improve Functionality
STAFF
• Give me tools that are reliable and intuitive
• Reduce my administrative workload
• Help me use technology to support better
learning outcomes
• Facilitate communities of practice
• Provide metrics on how students are learning
Access to MyUni
Improve reporting
University of Adelaide
•
•
•
•
Guest access
Group permissions*
Federated Access*
Connect with other
Unis
• Text Editor
• Discussion Forum enhancement
• Wiki & Blog enhancements
Administrative support
•
•
•
•
•
Course templates/ structures
Instructor roles
Single sign-on
Assessment tasks in Calendar
Grade-Centre flexibility (hide
grades)
Teaching-Practice Assistance
• Training and showcases of examples
• Course export/import of content
rather than roll-over
• Assessment functions (rubrics,
improvements to online marking)
23
MyUni Requirements - Students
STUDENTS
•
•
•
•
Use technology simply and well
Make my time on campus worthwhile
Provide a consistent online experience
Make it easy to communicate with
peers, academics and tutors
• Understand who I am and how I learn
{
{
•
•
•
•
Consistent navigation
Reskin MyUni
Comment and rate video
Automate course/
program/ instructor
information
• User experience testing
University of Adelaide
• Collaborate Virtual Classroom
upgrades
• Online Friends/ Who’s Online
• Relative performance in my class
24
MyUni Requirements – Strategic Direction
Change Management
•
•
Face to face and online staff development
in skills and knowledge of blended
pedagogies
Promote good practice and pedagogical
design through:
• Events showcasing good practice
examples,
• Resources developed to showcase
good practice and pedagogical design
application within MyUni.
MyUni System Requirements
•
•
•
Requirements to date will from the LMS Roadm
We will evaluate how MyUni (BlackBoard) is
meeting the university's needs as an LMS
Analysis of requirements found during the
Enhancing MyUni Project
BEACON/ Student e-Experience
•
•
•
•
•
University of Adelaide
Deliver high-quality content effectively online
Free staff time for small-group discovery
Empower staff to better engage with digital learning
Meet the needs of students unable to attend campus
Provide effective systems that encourage relevant
measurement
25