Introduction and Reality-Check with Faculties and Schools - June 2013 Liz Heathcote and Darren Searson Enhancing MyUni Project adelaide.edu.au Enhancing MyUni aims to provide... “a noticeable improvement to MyUni that provides students, staff and academics their priority tools and functionality to best utilise the online learning space for a blended learning experience in 2014:” Who is involved? • Pro Vice Chancellor (Student Experience) & Learning Technologies Steering Group • Learning Technologies Team • Technology Services & Project Management Office • Reference Group – members from your Faculty (next page)... University of Adelaide 2 Reference Group Who is involved? Faculty Representative School / Unit Health Sciences Clemence Due John Salmon Sophie Karanicolas Psychology MLTU Dentistry Professions Melissa de Zwart Edward Palmer Vegnes Maniam Law Education Education ECMS Katrina Falkner Nick Falkner Will Robertson Computer Science Computer Science Mechanical Engineering Science Amanda Able Bridgette Shackelford Agriculture Food and Wine Animal & Veterinary Science Humanities and Social Sciences Mike Wilmore Stephanie Hester School of Humanities Humanities and Social Sciences Office University of Adelaide 3 Enhancing MyUni Context Specialist MyUni Support MyUni Technical Enhancements Technical, functional enhancements Framework for scaling up innovations MyUni Change Management Engagement in online learning Help students and staff make use of technical enhancements Image from http://1000puzzlegames.com/ University of Adelaide 4 Different Voices – what are they Different Voices – what aresaying? they saying? STAFF STUDENTS ? ? ? BEACON/ Student eExperience University of Adelaide 5 Different Voices – what are they saying? STAFF STUDENTS • • • • Use technology simply and well Make my time on campus worthwhile Provide a consistent online experience Make it easy to communicate with peers, academics and tutors • Understand who I am and how I learn ? ? BEACON / Student e-Experience University of Adelaide 6 Different Voices – what are they saying? STUDENTS STAFF • Give me tools that are reliable and intuitive • Reduce my administrative workload • Help me use technology to support better learning outcomes • Facilitate communities of practice • Provide metrics on how students are learning ? BEACON / Student eExperience University of Adelaide 7 Different Voices – what are they saying? STAFF STUDENTS • • • • • Deliver high-quality content effectively online Free staff time for small-group discovery Empower staff to better engage with digital learning Meet the needs of students unable to attend campus Provide effective systems that encourage relevant measurement BEACON/ Student e-Experience University of Adelaide 8 Different Voices – what are they saying? STAFF STUDENTS • Give me tools that are reliable and intuitive • • Reduce my administrative workload • • Help me use technology to support better • learning outcomes • • Facilitate communities of practice • Provide metrics on how students are learning • • • • • • Use technology simply and well Make my time on campus worthwhile Provide a consistent online experience Make it easy to communicate with peers, academics and tutors Understand who I am and how I learn Deliver high-quality content effectively online Free staff time for small-group discovery Empower staff to better engage with digital learning Meet the needs of students unable to attend campus Provide effective systems that encourage relevant measurement BEACON University of Adelaide 9 Enriched Online Learning – what does it mean? STAFF STUDENTS • Give me tools that are reliable and intuitive • Use technology simply and well • Reduce my administrative workload • Make my time on campus worthwhile Sound underlying • Help me use technology to support better technology • Provide a consistent online experience learning outcomes it easy to communicate with Productive use •ofMake time • Facilitate communities of practice peers, academics and tutors Improved usabilty & support • Provide metrics on how students are learning • Understand who I am and how I learn Flexible communication & collaboration • Deliver high-quality content effectively online Accurate & timely metrics • Free staff time for small-group discovery • Empower staff to better engage with digital learning • Meet the needs of students unable to attend campus • Provide effective systems that encourage relevant measurement BEACON University of Adelaide 10 Enhancing MyUni – progress so far • High-level requirements gathered: – – – – – Issues raised through the Technology Services Help Desk Requests received by the Learning Technologies team Interviews with academic and professional staff Workshops conducted with the Project Reference Group Staff and students’ wants and needs identified as part of the Student e-Experience project • Change management activities planned University of Adelaide 11 MyUni User Experience Integration Access Communication Content Management Assessment and Assignments Authoring Grades Reporting Re-skin Single Sign-On Guest Access Text Editor Copyright Rubrics Comment and rate video Hide Grades Hide Features Technical Upgrade Visitor Access Discussion Forums Content Sharing Online marking improvements Banner size Less options Course Template Instructor Roles Federated Access Collaborate Upgrade Cross-platform Assessment tasks in calendar Relative Performance Consistent Navigation Course Rollover Alumni Access Virtual Classroom Recording Archiving Relative Dates Students at Risk Improvements Consistent Style Course Outline Tab Group Permissions Connect with other universities Syncing Re-Branding Final Grade Process Improvements Friends and Family Access Online Friends MyUni Apps Instructor Information Basic and advanced configuration Program Information Instant Access Tutor Information Tutorial Group Creation Course Structure Calendar Integration Student usage reports Performance Response time Consistency of service Requirements for MyUni Feasible More Analysis Required Not feasible this year Can’t be done/Shouldn’t be done Requirements – Fix and Improve Access to MyUni Reporting Gradecentre Wiki Text Editor Calendar/ Tasks Discussion Forum Blog Online Marking Video rating and comments Functionality Interface Improvements University of Adelaide 13 Requirements – Integrate Systems Automate course/ program/ grades transfer*/ instructor information Feeds from other Uni Systems – Tutorial groups etc. University of Adelaide 14 Requirements – Change Mgt & Support Professional Development Operational Support University of Adelaide 15 Change Management for Enhancing MyUni Online Resources Communication Change Management Operational Support Cultural Change & Engagement Professional Developm’t University of Adelaide 16 Key Changes It’s hard to find anything – my courses look totally different. There’s no guidance on how to structure my course. The interface and the various options are confusing Course templates Some functions become out of date in rollover It takes too long to set up my course for the new semester Much of the content needs a refresh Course rollover University of Adelaide 17 Enhancing MyUni – next steps Gather req’mts & prioritise Usability testing Prof Dev’t/ Showcases (continuing into 2014)... MyUni Roadmap Development Sneak Peek/ Trial Go Live How-to training Apr May Jun University of Adelaide Jul eLearning drop-ins Aug Sep Oct Nov Dec Jan Feb 18 Questions? Suggestions and feedback [email protected] Project Website www.adelaide.edu.au/myyuni/future Assessment, Grades & Reporting Requirement Ensure that marks from all types of assignment flow back to the MyUni grade centre. Automatically populate the MyUni calendar with assignments due. Implement goals and alignment. Ensure that students cannot see grades until the academic is ready to show them. Allow students to see their performance relative to other students in their course. Allow academics to identify students at risk of failure. Provide accurate student usage reports. University of Adelaide Coverage Function Very likely Turnitin, ICC Printed Assignment, Grade Centre Moderately likely Turnitin, ICC Printed Assignment, Grade Centre Very likely Grade Centre Very likely Grade Centre Very likely Grade Centre Very likely Retention Centre [SP12] Very likely Student Use Reports 20 Requirements for MyUni Requirement Coverage Function Very likely Text Editor Moderately likely Groups Very likely Discussion Board Improve the MyUni wiki functionality. Very likely Wiki Improve the MyUni blog functionality. Very likely Blogs Allow students to rate and comment on videos. Moderately likely Video Anywhere [SP12] Allow editing of virtual classroom recordings. Very likely Allow students to see which of their friends are online. Allow students to communicate with other communities within the University outside of their courses. Moderately likely Blackboard Collaborate [All functions] Socail Learning [SP12] / MyBlackboard People Very likely Social Learning [SP12] Very likely Collaborate & Communicate [All functions] Fix technical issues with the text editor and make it consistent across MyUni. Allow group information to be exported from MyUni in .csv format. Improve the MyUni discussion forum functionality. Allow students to communicate and collaborate via MyUni tools with students and academics at other universities. University of Adelaide 21 MyUni Requirements - Staff Fix Issues/ Improve Functionality STAFF • Give me tools that are reliable and intuitive • Reduce my administrative workload • Help me use technology to support better learning outcomes • Facilitate communities of practice • Provide metrics on how students are learning Access to MyUni Improve reporting University of Adelaide • • • • Guest access Group permissions* Federated Access* Connect with other Unis • Text Editor • Discussion Forum enhancement • Wiki & Blog enhancements Administrative support • • • • • Course templates/ structures Instructor roles Single sign-on Assessment tasks in Calendar Grade-Centre flexibility (hide grades) Teaching-Practice Assistance • Training and showcases of examples • Course export/import of content rather than roll-over • Assessment functions (rubrics, improvements to online marking) 22 MyUni Requirements - Staff Fix Issues/ Improve Functionality STAFF • Give me tools that are reliable and intuitive • Reduce my administrative workload • Help me use technology to support better learning outcomes • Facilitate communities of practice • Provide metrics on how students are learning Access to MyUni Improve reporting University of Adelaide • • • • Guest access Group permissions* Federated Access* Connect with other Unis • Text Editor • Discussion Forum enhancement • Wiki & Blog enhancements Administrative support • • • • • Course templates/ structures Instructor roles Single sign-on Assessment tasks in Calendar Grade-Centre flexibility (hide grades) Teaching-Practice Assistance • Training and showcases of examples • Course export/import of content rather than roll-over • Assessment functions (rubrics, improvements to online marking) 23 MyUni Requirements - Students STUDENTS • • • • Use technology simply and well Make my time on campus worthwhile Provide a consistent online experience Make it easy to communicate with peers, academics and tutors • Understand who I am and how I learn { { • • • • Consistent navigation Reskin MyUni Comment and rate video Automate course/ program/ instructor information • User experience testing University of Adelaide • Collaborate Virtual Classroom upgrades • Online Friends/ Who’s Online • Relative performance in my class 24 MyUni Requirements – Strategic Direction Change Management • • Face to face and online staff development in skills and knowledge of blended pedagogies Promote good practice and pedagogical design through: • Events showcasing good practice examples, • Resources developed to showcase good practice and pedagogical design application within MyUni. MyUni System Requirements • • • Requirements to date will from the LMS Roadm We will evaluate how MyUni (BlackBoard) is meeting the university's needs as an LMS Analysis of requirements found during the Enhancing MyUni Project BEACON/ Student e-Experience • • • • • University of Adelaide Deliver high-quality content effectively online Free staff time for small-group discovery Empower staff to better engage with digital learning Meet the needs of students unable to attend campus Provide effective systems that encourage relevant measurement 25
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