Digital Business Options, LLC
Growing your Business with Technology
Digital Business Options, LLC Proprietary Information
Our Customer’s Requirements
Knowledge
Experience
Quality
Service
Customer
Satisfaction
• Increase Network
Availability
• Decrease Staffing &
Training Requirements
• Optimize your Network’s
Bandwidth Utilization
and Performance
• Improve Productivity
while Decreasing
Operational Costs
Digital Business Options, LLC Proprietary Information
Digital Business Option’s Solution
Our Network Operation Center Provides:
• 24x7x365 Monitoring
• Problem Detection, Resolution and
Notification
• Performance Management
• Network Optimization
• Software Maintenance Upgrades
• Configuration Backups
• Trouble Tickets, Status, Performance &
Utilization Reports are all available via the
Internet
Digital Business Options, LLC Proprietary Information
Network Monitoring Models
Network
Monitor
Advanced
Network
Monitor
Basic
Server
Monitor
Advanced
Server
Monitor
Basic
Performance
Scan
WWW/FTP
X
X
X
X
Network Operations up to
7x24x365
X
Problem Diagnosis
X
X
Contact 3rd Party
Telco/Vendor
X
X
Network Analysis
X
Performance Management
X
X
Trouble Ticket Status via
Web
X
X
Monthly Reporting
X
X
X
X
Real-time Web Status
Reports
X
X
X
X
X
Notification to Designated
Contact(s)
X
X
X
X
X
Digital Business Options, LLC Proprietary Information
Network Monitoring – Advanced
Performance & Management
Tier 3
• Network Map
• Real Time Fault Detection
• Problem Diagnosis and
Resolution
• Escalation to Telcos,
Hardware Service
Providers or Dispatchers
• Network Performance
Reports via the Internet
• Network Engineer
Analyzes and Reports on
the State of your Network
• Complete Network
Management
Tier 3
Tier 2
Tier 1
Digital Business Options, LLC Proprietary Information
Network Monitoring – Basic
Tier 2
Tier 3
• Device Identification
• 24x7x365 Network Monitoring
• Problem Detection
Tier 2
• Notification to your Contact
• Web Based Reports
Tier 1
Digital Business Options, LLC Proprietary Information
Performance Scan
Tier 3
Tier 1
• Monitors Mission Critical Internet
Servers and Services
Tier 2
• Email Notification
• Web Based Reports
Tier 1
Digital Business Options, LLC Proprietary Information
Additional Services
• Information Technology Infrastructure
• Network Design and Implementation
• Server Configuration
• Internet Access
• Firewalls
• Virtual Private Networks
• Wireless Access
• Web Hosting & Page Design
• SOHO Cable/DSL and Network Installations
Digital Business Options, LLC Proprietary Information
Key Manufacturers Supported
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ADC
Adtran
Ahead
Altigen
Cisco
D-Link
Extreme
GDC
HP
Kentrox
Larscom
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Linksys
MCK
Miranda
Mitel
Netgear
Nortel Networks
Paradyne
Symantec
Tellabs
Xyplex
Digital Business Options, LLC Proprietary Information
Return on Investment
• Consider the costs of employing Network Analysts, and
keeping them trained in the latest technologies.
• Your current network staff is available 40 hours per
week. We will provide 24 hour coverage, 7 days a
week, 365 days a year.
• We prevent network problems by implementing
changes based on analyzing performance and trend
analysis reports.
• Your networking staff is now available to respond to
your businesses priority requirements.
• A properly configured and tuned network permits you
to effectively run your business.
Digital Business Options, LLC Proprietary Information
Why Partner with Digital Business Options?
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Quality is Key:
Our goal is to ‘Do it right the first time’.
•
Commitment:
Our business is based on the philosophy that we will do
Whatever it takes to get the job done!
•
Experience and Knowledge:
Our core team has over 150 years of experience in the service,
Network Operations Center and IT arenas. We implement and
support a broad range of software and hardware solutions.
•
Infrastructure and Staff:
We compliment your organization by providing the infrastructure and
staffing required to support your network.
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Unique Network Operation Center:
Our NOC is supported by our integrated database business system
that encompasses our customer’s site, contract, equipment, trouble
ticket, network/device status, notification, escalation and financial
data. The web-enabled system permits our customers to access their
company's data from anywhere in the world.
Digital Business Options, LLC Proprietary Information
Service Summary
We are committed to building long term relationships by
consistently achieving industry excellence.
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Proactive and Reactive Monitoring Services
Network Performance - Analysis and Recommendations
Web-Based, Real-Time Ticket Tracking
LAN Services, WAN Services
Voice, Data, Video, IP, Wireless
Multi-vendor Support, Multi-technology Competent
Engineer, Furnish, Stage and Install (Assemble, Wire and Test)
National Coverage Via Our DBO-Alliance Network of Certified
Technicians.
Comprehensive Logistics System – Parts Sparing
Flexible Pricing Models
Extensive Maintenance Offerings - Labor Only and Full Onsite
Guaranteed On-Site Response Times
Digital Business Options, LLC Proprietary Information
DBO’s DATA NICHE
Technical Niches: Data
• Routers: Cisco, Nortel, 3Com, Juniper
• CSU/DSU: Adtran, GDC, Kentrox, Paradyne, Veralink
• Hubs/Switches: Cisco, Extreme, HP, Linksys, Nortel, 3Com
• Modems /DSL: Various
• Servers: Compaq, Lucent, Dell, Sun, Unix, Linux, Novell
• Desktop: Compaq, Dell, HP, Microsoft
• Wireless: Cisco, Avaya, Symbol, 3Com, Motorola
• Video: GDC, Miranda, Polycom, Tanburg, Sony
• VOIP: Cisco, NEC, Convergent
• Cabling: Cat 5, Cat 5e, Cat 6, Fiber
Digital Business Options, LLC Proprietary Information
DBO’s VOICE NICHE
Technical Niches: Voice
• Key Systems and PBX: Nortel, Lucent, Mitel, Altigen,
Comdial, Fujitsu, Northern Telecom, Rolm, Telrad,
Toshiba, Vodavi
• Switches: Cisco, Fujitsu, NEC, Nortel etc.
• Cabling: Cat 3, Cable Distribution Systems
Digital Business Options, LLC Proprietary Information
End To End Solution Provider
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Network Design / Migration Consulting
Project Management
Site Surveys
Cabling
Installation
Maintenance
Remote Network Monitoring
IT Asset Management
Transport Analysis
Digital Business Options, LLC Proprietary Information
Contact Digital Business Options
Digital Business Options, LLC
PO Box 301
Harwinton, CT 06791
Tel: (860) 485-1886
http://www.dbopt.com
Digital Business Options, LLC Proprietary Information