Markham 14th Avenue YMCA Centre OSEB Program Workshops 4855 14th Avenue, Markham, ON (905) 948-9622 x222 Mon., Wed., Thur., Fri. : 9:00 a.m. – 5:00 p.m. Tue. : 9:00 a.m. – 8:00 p.m. Closed on Sat., Sun., and Statutory Holidays November 2014 Monday 3 Tuesday 4 Management Roles and Leadership Styles by Muhammad Navid Ahmad 1:00 p.m. – 3:00 p.m. 10 NO CLASSES SCHEDULED 11 NO CLASSES SCHEDULED Wednesday 5 6 Legal Issues for Small Business by a Volunteer Lawyer, Connect Legal 9:30 a.m. – 11:30 a.m. How to build your company website for free with "WordPress" by Alice Ma 10:00 a.m. – 12:00 p.m. 12 13 Resilience - Cultivating Leaders with GRIT™ - Part 3 by Lucy Shenouda 10:00 a.m. – 12:00 p.m. 18 Managing Your Time & Your Life by Bob Gernon 9:30 a.m. - 12:30 p.m. OSEB Program Orientation 9:30 a.m. – 11:30 a.m. 14 Dealing with Difficult People by Anthony Cagna 10:00 a.m. – 12:00 p.m. OSEB Program Orientation 9:30 a.m. – 11:30 a.m. Business Loans and Protection by Winnie Cui 1:00 p.m. - 2:00 p.m. 19 NO CLASSES SCHEDULED Friday 7 How Well Do You Know Your Customers? by Stephanie Chan 10:00 a.m. – 12:00 p.m. Develop Business Strategy with SWOT Analysis by Fariba Rakhsh 1:00 p.m. – 3:00 p.m. 17 Thursday 20 Everything You Need to Know about LinkedIn & Twitter by Allan Pollett 10:00 a.m. – 12:00 p.m. 21 Business Start-Up Basics by Don De Los Santos 9:30 a.m. - 12:30 p.m. OSEB Program Orientation 9:30 a.m. – 11:30 a.m. Social Media for Small Business by Katia Millar 1:00 p.m. – 3:00 p.m. 24 25 Sales & Cash Flow Forecast by Ronald Kwok 10:00 a.m. - 12:00 p.m. Finding a Suitable Premise for Your New Business by Chen Jiang 1:00 p.m. – 3:00 p.m. 26 How to Sell Successfully Regardless of Price by Stephen C Wong 9:30 a.m. – 12:30 p.m. Advertising On A Shoe String by Earl Sky 1:00 p.m. – 2:30 p.m. 27 NO CLASSES SCHEDULED 28 Marketing - The Money Maker by Mort Alpert 9:30 a.m. - 12:00 p.m. OSEB Program Orientation 9:30 a.m. – 11:30 a.m. OSEB Program Workshops Management Roles and Leadership Styles • November 3rd, Monday at 1:00p.m. - 3:00p.m. • Presented by: Muhammad Navid Ahmad; Management Professional for Not-for- Profit Humanitarian Projects • This workshop addresses how leadership can influence your business activity. Learn how to use positive changes in behavior that can help you become more successful in your business. Legal Issues for Small Business • November 5th, Wednesday at 9:30a.m.-11:30a.m. • Presented by: a Volunteer Lawyer, Connect Legal •This session explains how understanding the law can accelerate the growth of your business and enable you to avoid common pitfalls. Topics covered include business structure, understanding contracts, employment laws and intellectual property. How to Build your Free Company Website with "WordPress" • November 6th, Thursday at 10:00a.m. - 12:00p.m. • Presented by; Alice Ma • “WordPress is the most popular blogging system in use on the Web at more than 60 million websites. It is used by more than 18.9% of the top 10 million websites as of August 2013.” [www.wikipedia.org]. Alice Ma will teach you how to start it step by step. You can “create a free website in seconds. Choose from over 200 free, customizable themes.” [http://en.wordpress.com] Resilience - Cultivating Leaders with GRIT™ - Part 3 • November 11th, Tuesday at 10:00a.m. – 12:00p.m. • Presented by: Lucy Shenouda, Founder/Coach/Facilitator at Foster Essence Inc., • At the heart of every business is a capacity to respond to rapid change creatively, stay focused and consistently achieve business results. This comes through shifting focus from change resistance to change leadership by engaging a resilient and responsive mindset. In Part 3 of this series, we'll explore the capacity to effectively identify fresh opportunities when change and adversity change the ‘game’ while inspiring yourself and others to a focused vision. *It is a new version of "Personal Resilience" Workshop that is now a four-part series! Each session is self-contained module. It is recommended that you attend the series to get the most benefit. Markham 14th Avenue YMCA Centre 4855 14th Avenue, Markham, ON (905) 948-9622 x222 *Please register via email at least 48 hours in advance at [email protected]. Develop Business Strategy with SWOT Analysis • November 11th, Tuesday at 1:00p.m. - 3:00p.m. • Presented by: Fariba Rakhsh, Associate professor of Isfahan University, PhD student in Information Management • Your business will get the goals if it has correct interaction with its internal and external environment. The recognition of internal strengths and weaknesses, as well as external opportunities and threats, takes place on the basis of a SWOT-analysis. Your own strategy must therefore clearly reflect your company’s identity. You need to take into account your company as it is today: What do you do particularly well? How do you create value in the markets you currently serve? Your strategy must then look ahead to your overall chosen direction. How do you expect to create value in the future? What changes do you need to make, overall as one enterprise, to get there? Through this workshop, participants will be familiar with SWOT tools to improve their business strategies and goals. How Well Do You Know Your Customers? • November 12th, Wednesday at 10:00a.m. – 12:00p.m. • Presented by: Stephanie Chan, Self-Employment Consultant, YMCA Markham Business Centre • Successful business owners know their customers as well as they know themselves. They use this knowledge to give buyers the right product/service, at the right place, at the right time, for the right price. Come and learn some tips on customer profiling in order to get the most return on investment. To Attend OSEB Program Workshops Please register only via emails at least 48 hours in advance at [email protected] and CC Copy with your Business Consultant. OSEB Program Workshops Dealing with Difficult People • November 13th, Thursday at 10:00a.m. – 12:00p.m. • Presented by: Anthony Cagna, Account Manager, Jonas • How to bring out the best in people at their worst. - Identifying the 10 most common difficult behaviours. - Understanding the source of the behaviour & strategies on how best to manage them. Business Loans and Protection • November 13th, Thursday at 1:00p.m. - 2:00p.m. • Presented by: Winnie Cui, Desjardins Financial Security Independent Network • Are you the one who wants to apply for a loan or already having a loan for your business? This workshop will tell you how to apply for a business loan and what you can do if you are rejected. As well as how to increase your credit score, assess your debt level, and to keep them at safe level. Plus you will learn how to protect yourself and your business with loan insurance. Managing Your Time & Your Life • November 17th, Monday at 9:30 a.m. - 12:30 p.m. • Presented by: Bob Gernon, MA Markham 14th Avenue YMCA Centre 4855 14th Avenue, Markham, ON (905) 948-9622 x222 *Please register via email at least 48 hours in advance at [email protected]. • 1440 minutes, 86,400 seconds. Everyone gets exactly the same amount of time every day. In this workshop you will learn: The 6 Step Time Management Success System that Never Fails how to Take Total Responsibility for Your Happiness, how to Set & Stick to Your Priorities, how to say..."No!" to distractions, how to say "YES!" to success! Everything You Need to Know about LinkedIn & Twitter • November 19th, Wednesday at 10:00a.m. – 12:00p.m. • Presented by: Allan Pollett www.AllanPollett.com • Everybody must have heard about the importance of LinkedIn in a professional world by now, but Twitter has to be taken seriously, too. Twitter now has over 550 million registered users. More than one-third of marketers use Twitter to successfully generate leads. In this workshop, Allan Pollet will discuss about the both LinkedIn and Twitter to help you expand your success. It will be a great opportunity for you to ask Allan about any questions and concerns about LinkedIn & Twitter. Managing your brand on social media such as LinkedIn & Twitter is the must for the businesses today. Don't miss it! This workshop will not be repeated soon. Business Start-Up Basics • November 20th, Thursday at 9:30a.m. – 12:30p.m • Presented by: Don De Los Santos, Manager of Markham Business Centre • Are you thinking of starting a business but are not sure how or where to start? • It can certainly be an exciting prospect, but making your startup successful requires a lot of hard work and careful research. To begin your business process, please join us for our information session where we walk you through the basic, business start-up considerations. • We discuss things like: - Legal entity structures (sole proprietorship vs. partnership vs. corporation), advantages and disadvantages; - Where to go to register and how much it costs; - Sources of financing; - Business Number (BN), HST and other tax related issues considerations; - Researching permits and licenses; and more. To Attend OSEB Program Workshops Please register via email at least 48 hours in advance at [email protected] and CC Copy with your Business Consultant. OSEB Program Workshops Social Media for Small Business • November 20th, Thursday at 1:00p.m. – 3:00p.m. • Presented by: Katia Millar, Founder & Chief Inspirational Officer, Positive Fabulous Women www.positivefabulouswomen.com • Join us for an interactive workshop to learn the foundations of social media marketing and how you can effectively leverage this powerful tool to grow your business. We will discuss tips & strategies on how you can successfully create a presence on Facebook & Twitter, as well as insights on how to effectively engage your audience and grow your bottom line. Basic knowledge of Facebook & Twitter would be helpful, but not mandatory. Sales Forecast & Cash Flow Forecast • November 24th, Monday at 10:00a.m. – 12:00p.m. Presented by Ronald Kwok, CPA CGA LPA Kwok and Associates, Licensed Public Accountants, www.kwokcga.com • This session explains the intricacies of budgeting and is aimed at assisting the participants in preparing cash flow forecasts for their business plans. Finding a Suitable Premise for Your New Business • November 24th, Monday at 1:00p.m. – 3:00p.m. • Presented by: Chen Jiang, Commercial Real Estate Broker Markham 14th Avenue YMCA Centre 4855 14th Avenue, Markham, ON (905) 948-9622 x222 *Please register via email at least 48 hours in advance at [email protected]. • Steps of getting a commercial property for your new business, market analysis, MLS information sheet and lease agreement analysis. How to Sell Successfully Regardless of Price • November 25th, Tuesday at 9:30a.m. – 12:30p.m. • Presented by: Stephen C Wong, B.Sc., and M.CS. President, ESM Group Inc. • This workshop is intended to train sales professionals an effective, systematical and trainable proven sales cycle and techniques. • The objective is to build up sales personnel's confidence to set the stage for a successful sales meeting, handling rejections, properly answer customers questions, and to effective close the transaction regardless of price. Advertising on a Shoe String • November 25th, Tuesday at 1:00p.m. – 2:30p.m. • Presented by: Earl Sky, President, the Advertising Store If you think advertising has to be expensive, Earl Sky has news for you. He will show you how the small businessperson can reach prospects effectively without the expense of traditional approaches. You’ll find out what the letters P.S. should stand for in your sales letters, how your appearance, your handshake and tone of voice can help you sell and how a customer newsletter can help you find prospects. Join Earl for this informative hour of advertising expertise! Marketing - The Money Maker • November 27th, Thursday at 9:30a.m. – 12:00p.m. • Presented by: Mort Alpert, B.Sc., MBA, Simple Effective Marketing • Being the best at what you do doesn't mean you can get enough clients to notice you or buy. Learn 7 tools to hone in on clients and tricks of the trade to help you stand out. Information Sessions Ontario Self-employment Benefit (OSEB) Program Orientation • Every Friday at 9:30am - 11:30am • This orientation seminar explains the OSEB program and the criteria for eligibility. Are you… - Unemployed - Receiving Employment Insurance (EI), eligible for EI or whose EI benefit period ended in the last 36 months or 60 months for maternity/parental claims • You may be suitable for the program! For more information, call us at (905) 948-9622!