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www.SpindustryEventTechnology.com
Automating Your Event Data Process to
Deliver Superior Results in Less Time
for Less Money
Stephen Fry, Chief Operating Officer
Steve Sorensen, Dir. of Business Development
Spindustry Interactive | Event Technology Group
www.SpindustryEventTechnology.com
Creating a Web Portal to Automate Your Process Allows Your
Event Team to Run Programs Faster and Win More Clients
Because well-executed automation results in:
1. Accurate Data Collection
2. Time Savings for Entire Team
3. Getting New People Up to Speed Fast
4. Time for Analysis and Course Correction
5. Success…but Nobody Said This Would Be Easy
www.SpindustryEventTechnology.com
Intelligent Collection Screens Result In:
Accurate Data Collection
Fort Meyers, Florida
Fort Meyers, FLA
Fort Meyers, FL
Ft. Meyers, Florida
Ft. Meyers, FLA
Ft. Meyers, FL
Fort Myers, Florida
Fort Myers, FLA
Fort Myers, FL
Ft. Myers, Florida
Ft. Myers, FLA
Ft. Myers, Ohio
Ft. Myers, FL
www.SpindustryEventTechnology.com
Accurate Data Collection
Challenges
1. Illegible Handwriting
2. Misspellings / Abbreviations
3. Inconsistency in Format
4. Errors in Data Relation
5. Missing Data
6. Calculation Errors
www.SpindustryEventTechnology.com
Accurate Data Collection
Solutions
1. Login / Roles
2. Field Validation
3. Required Fields
4. Pre-Established Data Tables and Relationships
5. Auto Calculations
www.SpindustryEventTechnology.com
Accurate Data Collection
Examples
www.SpindustryEventTechnology.com
Reducing Low-Level Tasks Through Automation:
Time Savings for Entire Team
www.SpindustryEventTechnology.com
Time Savings for Entire Team:
Challenges
1. Data Correction
2. Distributing and Re-Distributing Information
3. Proactive Team Communication
4. Client Interaction
5. Training
6. Firefighting
www.SpindustryEventTechnology.com
Time Savings for Entire Team:
Solutions
1. Remove Remedial Follow Up Tasks
2. Highlight Exceptions for Quick Action
3. Efficient Training and Re-Training
4. Enhanced Communication
5. Self-Serve Client Interaction
www.SpindustryEventTechnology.com
Time Savings for Entire Team:
Examples
www.SpindustryEventTechnology.com
Building Intelligence into the Portal System Results In:
Getting New People Up to Speed Fast
www.SpindustryEventTechnology.com
Getting New People Up to Speed Fast:
Challenges
1. High Turnover
2. Short Lead Time for New Programs
3. Fear of Delegation
4. Contract / Temporary Employees
www.SpindustryEventTechnology.com
Getting New People Up to Speed Fast:
Solutions
1. Consistency
2. Dramatically Reduce Opportunity for Errors
3. Automation of Low -Level Tasks
4. Relevant Knowledge Center
5. Mobile Access
6. Automated Alerts
7. Staff Ratings
www.SpindustryEventTechnology.com
Getting New People Up to Speed Fast:
Examples
www.SpindustryEventTechnology.com
Removing Low Level Tasks Results In:
Increased Analysis Time and Course Correction
www.SpindustryEventTechnology.com
Increased Analysis Time and Course Correction:
Challenges
1. Tight Deadlines
2. Client Demands
3. Failure to Change Course
4. Rush to Prepare Deliverables
www.SpindustryEventTechnology.com
Increased Analysis Time and Course Correction:
Solutions
1. Understand Current Situation
2. Program Modifications On-The-Fly
3. Re-Allocate Resources as Needed
4. “Weekly Report” Replaces “Final Report”
www.SpindustryEventTechnology.com
Increased Analysis Time and Course Correction:
Examples
www.SpindustryEventTechnology.com
Learning from Experience Can Help You:
Avoid the Problems Known to Cause Automation Failure
www.SpindustryEventTechnology.com
Success…but Nobody Said This Would Be Easy:
Challenges
1. Inconsistency in Program Operations
2. Finding Time and Money to Invest Upfront
3. Challenging Programming
4. Determining Phased Approach
5. Avoid Being in the Same Place Next Year
www.SpindustryEventTechnology.com
Success…but Nobody Said This Would Be Easy:
Solutions
1. Pick a Strong Partner
2. Process Audit and ROI Evaluation
3. Commitment to Investment
4. Evaluation of Technical Resources
5. Pilot Program, Off the Shelf, Custom Interactive Development
www.SpindustryEventTechnology.com
Success…but Nobody Said This Would Be Easy:
Examples
AUTOMATED
MANUAL
Disconnected data
Multiple tools
Spreadsheets
Post-It Notes
Word Docs
Email
Manual Follow up
Basic Survey Tools
Simple Forms
Basic Compilations
Individual Programs
Single Program
Workflow Logic
Field Validation
Alerts
Reporting
Integrated data
Enterprise
Multi-Program
Multi-Client
Aggregate Reporting
Macro Observations
Consistency
www.SpindustryEventTechnology.com
Creating a Web Portal to Automate Your Process Allows Your
Event Team to Run Programs Faster and Win More Clients
Because automation well-executed results in…
1. Accurate Data Collection
2. Time Savings for Entire Team
3. Get New People Up to Speed Fast
4. Time for Analysis and Course Correction
5. Success…But Nobody Said This Would Be Easy
www.SpindustryEventTechnology.com
AGENCIES
BRANDS
www.SpindustryEventTechnology.com
Thank you for your interest today.
Spindustry Interactive | Event Technology
www.SpindustryEventTechnology.com
877-225-4200
[email protected]