IMC Lab Instructor Policy and Procedure Form 1 Contents Introduction Entitlement Lab Description Page 3 Hardware available in lab Software available in lab Page 4 Lab Scheduling Lab Access Page 5 Policies Supported Technical Services Page 6 Information and Procedures Page 8 Lab Instructor Registration Page 12 Lab Teaching Assistant Registration Page 13 2 Introduction: The IMC is a digital arts learning facility located in the North Campus building at the University of Western Ontario. The multi-media lab is equipped with twenty-eight Power Macintosh G5 workstations that provide a range of multi-media software, allowing students to edit non-linear digital video and sound, compose and produce music, design websites and author multi-media projects. As an interdisciplinary center it is designed to cater to the multi-media course requirements of three faculties and some of their respective departments: The Faculty of Information and Media Studies o Media, Information, and Technoculture The Faculty of Music o Music History The Faculty of Arts and Humanities o Visual Arts o Film Studies • • • Entitlement: Instructors are entitled to teach at the IMC once they have approval from their respective department coordinators. Each of the three departments is allowed to schedule twelve hours per week through the fall and winter sessions. Lab Description: IMC120D is a 30’x 30’ room with 15’ ceilings and large north facing windows. There is also a 12’x14’ multi-media production studio in 120K. The multi-media lab is equipped with twenty-eight Apple G5 student workstations and one Apple G5 instructor station. Each workstation is provided with a range of multi-media software that will enable a student to edit non-linear video and sound, compose and produce music, create websites, design graphics and author multi-media projects. For aiding the instructor’s teaching, the lab is equipped with the following features: o o o o o o Dry-erase board Video/SVGA projector and screen Media Center for displaying SVHS, DVD, CD and auxiliary stereo RCA sound inputs 5.1 surround sound lab speakers Network server access Portable 250GB Hard drive. An instructor may sign out this drive for up to two weeks. 3 The following hardware is available in the lab: 29 Power Macintosh G5 1.8 Ghz dual processor computers with CD/DVD burners 29 17" SVGA monitors 29 Computer keyboards 29 Single click mice 29 Music/Control keyboards 29 Consumer headphone sets (due to impedance limitations there is no microphone capability) 3 Epson flatbed scanners 2 Mini-DV playback VCR’s The following software is available in the lab: Audio Band-in-a-Box 12-- music styling / accompaniment application Garage Band 1.1 -- visual music recording interface iTunes 6 -- music downloading program Cubase SX 2.0 -- digital audio sequencing software Logic Express 7.0 -- digital audio sequencing software Soundtrack 1.2 -- visual audio editing interface Visual Adobe Photoshop CS -- advanced image editing program iPhoto 4.0.3 -- slide show building program LiveType 1.2 -- for adding titles to film OmniGraffle 3.0.4 -- diagramming and charting program DVD Player 4.0 -- DVD playing browser Multi-Media Final Cut Pro HD 4.5 -- advanced digital audio / visual mastering / film editing program DVD Studio Pro 7.0.4 -- advanced DVD authoring program iMovie 4.0.1 -- basic film editing interface iDVD 4.0.1 -- basic DVD authoring program QuickTime Pro Player 7.0.4 -- for performance of moving image files Windows Media Player 9 -- media file player Macromedia Director MX 2004 -- develop multimedia content Macromedia Dreamweaver MX 2004 -- build professional web sites and applications Macromedia Fireworks MX 2004-- create, edit, and optimize images for the web Macromedia Flash MX 2004 -- digital animation / web and multimedia design Macromedia Freehand MX 2004 -- create illustration and layout for print and web Maya Lite -- 3D computer animation Web Browsers/Builders AppleScript -- for building computerized scripts Firefox 1.5 -- web browser Internet Explorer 5.2.3 for Mac -- web browser Safari 1.3.2 -- web browser 4 Features/Utilities Microsoft Word 2004 -- word processing standard Compressor 1.2.1 -- utility for compressing video files (i.e. from Final Cut) Font Book 1.0.2 -- pictured list of fonts Graphic Converter 5.1 -- includes conversion to many file types iCal 1.5.5 -- scheduling program Macintosh OS X -- operating system for Macintosh G5 OmniOutliner 2.2.6 -- idea organizer Roxio Toast 6 Titanium -- for CD-ROM/DVD duplication TextEdit 1.3 -- word processing program Zinio 1.4.3 -- magazine download and reviewing program Lab Scheduling: Graduate and undergraduate program coordinators for each of the three faculties should be aware of and have access to a tentative IMC course booking schedule which is downloadable or viewable online from the IMC website. The technician will update this schedule before each semester. Fall/Winter Session: A maximum of twelve hours per week per department is allocated for permanently scheduled courses. If a department has not booked up to their quota there is no carry over for the future. With the Summer Session scheduling, alternative negotiations may apply. Student’s unsupervised independent time on the weekend: Saturday from 12:00pm - 6:00pm Sunday from 12:00pm - 6:00pm Special class bookings beyond the permanently scheduled semester class times should be scheduled two weeks in advance with the technician. Lab Access: Access to the IMC center is through proximity key card access. Access to the computers in the lab is through an account assigned by the technician. The account will expire shortly after the final day of the term. When the building is closed, the lab closes and logins will expire. The process and information by which an instructor can acquire access will arrive in an email once your registration is submitted. Access for your students will be arranged through a scheduled class orientation. 5 Lab Policies 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. No equipment is to be moved outside the lab for any reason. A drink is allowed if it is in a fully sealed container. Please close the door to the lab when a class is being taught. The multi-media suites that are located outside the lab are for research purposes and not for course teaching. Food is not allowed at the stations in the lab. No equipment cables are to be disconnected and no equipment or furniture is to be moved. If there is an assumed problem with a connection or some special adaptation needs to be set up, please contact the technician. Your proximity key card is for your access only, and should remain in your possession, at all times. Lending your card to others is a violation of security policy and will result in a loss of privileges. The lab is to be used for student related lectures and labs only. It is not to be used as a personal meeting, office, storage or waiting place. This also applies to independent student lab hours as well. When finishing and leaving an evening class, make sure the main door to the IMC is closed upon exit. This door should not be propped open beyond 10pm. Although there may be the assumption that personal belongings left in the lab are safe and secure, the onus is on you to be responsible for your own belongings. There is no guarantee from theft or loss of any personal items, and we do not provide a secure area for any items you wish to store. The only hardcopy printed materials that are allowed in the lab are those technically related to the equipment and applications being used in the lab. When finished using a station, one must clean up all personal items or trash and leave the desk in the same condition in which it was found. Supported Technical Services The following services and accommodations are supported in the lab: • Systems integrity: All facility systems and equipment in the lab is supported for proper functionality • Class orientation/workshop trainings: Requires one week’s notice in writing or email • Class equipment sign-out • Server access • Special setups: Accommodated and vetted by the technician • Lab scheduling beyond permanently scheduled hours 6 The following supplies, services and accommodations are not supported in the lab: • Printing services or writing materials: (Resolution) Adobe Acrobat files can be saved and later printed somewhere else instead. Use of the technician’s printer is discouraged. • Hardware connection adapters i.e. sound or video plug adapters: (Resolution) You will be required to bring your own adapters • Back up media i.e. CD’s, Mini-DV and DVD’s: (Resolution) Students are required to provide their own back up media. • Telephone service: (Resolution) For personal use, an instructor can use the payphones in the outside lobby or bring their own cell phone. Use of the technician's phone is discouraged for this purpose. • Outside hardware being brought into class i.e. audio playback/recording devices, video and image playback/recording devices, mixers, printers, scanners, memory drives and laptops. The technician will not support the instruction, operation and interfacing of third party devices. • Outside software i.e. downloadable software off the Internet, non-facility supported application software, media file formats not supported by our facility's current application software. Please consult the lab’s technical reference guide for the file formats that are supported. The technician will not support the instruction, operation and interfacing of third party software. • File transfers to and from other networks on campus. • Server or computer back ups: Please use your own portable storage media or devices to back up your work. We do not ensure or guarantee that your stored material will be restored if there is a systems failure of any nature. 7 Information and Procedures Getting Started: In the lab there is a black binder called the lab reference guide, which contains a getting started page that will help you orient yourself to how the lab can be used, what you need to get ready for using the systems in the lab, and a tutorial and help section for using the computer and applications in the lab. It is advised that you start here, and if you require further assistance or wish to book an orientation session to ask the technician. Scheduling a lab: This lab is to be scheduled for classes associated with the approved schedule. Booking this lab for other functions that are not related to the approved schedule would require approval by the IMC committee. Booking of Equipment: The following equipment is available for student sign out 1. 2. 3. 4. Digital video cameras (Research priority for the Canon GL2 cameras) Lighting kits (Course priority) Microphones (Course priority) Minidisk recorders (Belongs to broadcast journalism courses) Equipment loans are available only to students in courses designated to use the IMC, however the type of equipment that a student is permitted to use is based upon the official resource requirements pertaining to a particular course. An instructor should notify their students what equipment, if any, will be made available for sign out and at what point in the term a student may have access to this equipment. Sign out permission does not extend beyond the end of the registered term. If equipment is needed during class time, an instructor should book this equipment five (working) days in advance, because conflicts could arise from other students in other IMC related courses booking the same equipment. Before signing out any equipment, all students are required to be trained on its proper use and operation. If necessary, a class workshop may be requested by the instructor. Please allow the technician five (working) days advance notice to properly schedule and arrange a training workshop. Students may sign out equipment for one day or a weekend on Mondays, Wednesdays and Fridays between 11:00am – 11:00am of the following booking day. There is a first come first serve policy with this. Booking Studio 120K: This studio space has priority booking for IMC courses and is available to be booked at 50% of a courses lab time per week. Bookings are to be arranged by the instructor one week in advance with the technician. Special Setups: If an adaptation to the current configuration of the lab and the computer systems, software or resource media is required, two weeks advance notice is needed for the technician. Consultation may be required depending on the particular request. Booking a class orientation session or personal meeting: A brief orientation session can be booked on the basic use of the application software and hardware in the lab. Please give the technician five business days advance notice to arrange for a training/orientation session or personal meeting. 8 Technical assistance: Students are encouraged to seek technical assistance from the technician. It is not encouraged for students to seek course instruction from a technician. It is suggested that if a professor has a TA that they advise that TA on remedial course instruction. If a technical training workshop is required then it is encouraged for the instructor to book this with the technician five days in advance. Reporting technical problems or mishaps: The instructor is encouraged to report any known system bugs or malfunctions that they come across in the error report logbook located at the front of the lab. The date of reported problem, the kind of problem and associated software will need to be filled out. Relocation to another station if there is a system problem: Notify the technician of the trouble you are having. If it is determined that there is a malfunction with a station in the lab then your request will be granted and the technician will make the proper arrangements for a re-location. Reporting policy violations or grievances: If it is observed that the lab is inappropriately being used, please report this to the technician. It is to everyone's benefit to maintain proper policies and procedures. Please forward your reported complaints either in person or through email. Making recommendations for improvements: If you have a recommendation for any improvements to the IMC facility either in policy or function, please forward your suggestion to the technician and a reviewing committee will address it. Losing your proximity card: Loss of your card should be reported immediately. Found key cards are to be returned to the keys office at UWO Physical Plant. Technician Contact Information: Media Technician Room 120E, NCB Phone: (519) 661-2111 extension (87859) Email: [email protected] Point of contact if away: Lili Dang - extension (81416) Tech support points of contact if away: If I am away and there is a technical concern you have, please cc me on all technical related issues. The following methods of communication are preferred: • • • Booking/scheduling: (email) Technical support: (phone or in person) Recommendations or complaints: (email) Emergency and Utilities: There is a fire door in the lab. Once there is a fire emergency, pull the fire alarm and open the lab side door. The lab side door will open if the alarm has already been triggered. There is a first aid kit at the back corner of the lab next to the cabinets. • • • • Cleaning services happen every second Friday morning of the week Bathrooms are located on the main floor hallway of NCB There is a temperature control in the lab which can be changed (+ 5 or –5 degrees) There is an eating area on the main floor lobby of NCB 9 Hours of operation: Mon – Friday (8:30 am to 10:30 pm) Technician Hours: Mon – Friday (9:00 am – 5:00 pm) Shutdown for maintenance: Will occur for two weeks once the summer session ends. 10 11 Lab Instructor Registration Instructor’s Last name: _________________________ Instructor’s First name: _________________________ Faculty: ____________________ Office Phone: ____________________ Email: _____________________ Office Fax: ______________________ Employee ID number: ____________________ Full Time Faculty: Yes or No (please circle) Do you have a course outline: Yes or No (please circle) It is highly recommended that a course outline be submitted to the technician to help anticipate your course needs. Do you have a functioning office voice mailbox: Yes or No (please circle) Do you have a teaching assistant: Yes or No (please circle). If yes the teaching assistant will be required to fill out the TA lab registration form below. Preferred method of contact: email or phone (please circle) Courses being taught: ________________ Start date: ________ End date: ____________ ________________ Start date: ________ End date: ____________ Application software needed for each course: ____________________________________ Tutorial and media resources needed for each course: ______________________________ List of application loan equipment needed: ______________________________________ Instructor’s Signature: ________________________ Date: __________________________ An instructor will be notified by email with approval, key code, keycard application form, assigned network user name and password. A password can be changed and the instructions to do so will be included in the email. Please note that once a network login name is granted the user is allowed and limited to 50 Gigabytes on the server. 12 Lab Teacher Assistant Registration Last name: ______________________ First name: ________________________ Faculty: ________________________ Phone: ___________________________ Email: _________________________ Fax: _____________________________ Student ID number: ______________________ Full Time Student: Yes or No (please circle) Do you have a functioning voice mailbox: Yes or No (please circle) TA Signature: ______________________ Date: ___________________ A TA will be notified by email with approval, key code, keycard application form, network user name and password. A password can be changed and the instructions to do so will be included in the email. Please note that once a network login name is granted the user is allowed and limited to 50 Gigabytes on the server. 13