Home Introduction Keeping Banking Simple Easy Account understand your bank fees. Personal Pricing Guide 1 July 2014 - 30 June 2015 Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Account Youth (Fluid) Account and Islamic account Student (Lifestart) Account Savings Account Credit Card eWallet Forex 2014 - 2015 Global accounts First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). MoneyGramTM The Small Print Home Introduction Congratulations on making the right choice and banking with FNB. This guide has everything you need to understand how your bank fees are charged. It will also help you use your account in the safest and cheapest way. Prices include VAT and are valid from 1 July 2014 to 30 June 2015. The fees outlined in this guide are FNB’s most common fees – for a detailed list of fees on your account, please visit www.fnb.co.za or chat to Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account a consultant in an FNB Branch. FNB is making banking easier, quicker, safer and cheaper for you to do your day-to-day banking. We want you to pay less, and get more – so we have made some of the most key functions of your account FREE: • To check your balance using eChannels and Mobile Channels • You pay no fees when you use your FNB Debit, Cheque or Credit Card to pay • Access to Cellphone Banking, Online Banking and the FNB Banking App (there are no subscription fees) • For FNB to change your debit orders and switch your salary to your new account • FREE InContact; we’ll SMS you every time more than R100 goes into, or out of, your account • Cash@TillTM; no charge for withdrawing cash at till points at selected retailers when you use your Card to pay for your shopping eChannels consist of the following: • FNB ATM • Online Banking • Telephone Banking (self-help) Mobile Channels consist of the following: • Cellphone Banking • FNB Banking App (for Smartphone & Tablet) Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Keeping Banking Simple There are lots of different ways of getting things done without going into an FNB Branch. Introduction Keeping Banking Simple Easy Easy Account Account Here are some easy and cost-effective ways of banking. You are welcome to visit any FNB branch any time if you have questions, want to know more about your account or need more information. You can also call 087 575 9404 for help. 1. Go cashless • Using cash is normally the most expensive way of banking (and also the most unsafe as it is easy to steal or lose cash) • Paying for shopping with your FNB Card is cheaper and safer than using cash • Doing your banking at an FNB ATM, Online Banking or using your cellphone is quicker and cheaper than going into a branch • The cheapest way to get money into your account is by electronic transfer • If you want to put cash into your account – use an FNB ATM, and your cash will be available in your account straight away. You can deposit your money any time (day or night) Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant 2. Don’t pay if you don’t have to Stokvel Account Smart Save Account Credit Card Checking your balance with FNB is FREE – do this to make sure that you always have enough money in your account for your debit orders. If you do not have enough money for a debit order, you may be charged additional fees and this may affect your credit record. eWallet Forex Global Accounts MoneyGram™ The Small Print Home Introduction 3. Use Cellphone Banking Did you know you can do most of your banking using your cellphone? Cellphone Banking is quick, safe, easy and works on any cellphone. With Cellphone Banking you can: • Buy Prepaid Airtime and data by dialling *130* 321# (even if you have no airtime) • Check your account balance • Get a mini statement • Stop debit orders • Pay your clothing accounts • Pay your electricity account and other bills • Play the LOTTO or Powerball TM To register for Cellphone Banking • Dial *120*321# • Select “more features”, then “continue” • Enter the PIN number for your FNB Card • Choose a Cellphone Banking PIN (keep this secret) • You are now ready for self-service banking: - Dial *120*321# to use Cellphone Banking - Dial *130*321# to buy airtime with no airtime Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant 4. Use Online Banking Online Banking is like having your own branch wherever you have access to the internet. This enables you to manage your money 24/7 without having to wait in a queue. You will have access to a one-stop shop that is easy to use, intuitive and tailored to your personal needs. It is a simple and secure way of doing your banking when it suits you - and what’s even better, is that your subscription to Online Banking is FREE. FNB customers can easily set up their Online Banking profile by following the instructions on www.fnb.co.za. Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts TM MoneyGram™ The Small Print Home Easy Account Introduction Keeping Banking Simple Easy Easy Account Account An Easy Account is real value for money. Smart Account and Islamic Smart Account A straightforward Bank Account meant for day-to-day transacting, no extras and no hidden costs – plain, simple banking. You spend less on bank fees every month, which means you have more money to pay for the things that are important to you. Fees for these options are set out below. Fees that have not changed or have been reduced are reflected in turquoise. Transaction Description Fee Monthly Fees Monthly Account Fee R4.95 Online and Cellphone Banking Subscriptions FREE InContact FREE Linked Savings Account (Savings Pocket) FREE Card Purchases (Local Only) Pay with your card FREE Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Cash Withdrawals Cash@Till™ FNB ATM FREE R4.55 per R1 000 (Max R9.10) Social Grant Stokvel Account FNB Mini ATM/Slimline R4.55 Other Banks’ Mini ATM R4.55 Smart Save Account Other Banks’ ATM R9.10 Credit Card Deposits Cash Deposit at FNB ATM eWallet R4.55 Cheque Deposit at FNB Branch and ATM R 20.00 (per deposit) Post-dated Cheque R 80.00 (per cheque) Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Fee Prepaid Purchases Using eChannels & Mobile Channels R1.10 Other Banks’ ATM R3.20 Linked Account Transfers Into Linked Savings Account (Savings Pocket) FREE Using Mobile Channels FREE Using eChannels FREE FNB Branch R43.00 Payments Stop Orders (Scheduled Payments) FREE Using eChannels & Mobile Channels R3.20 FNB Branch R43.00 Debit Orders Internal R1.50 External R3.20 Cancel Debit Order (Stop Payment) Online R5.00 Mobile Channels R5.00 Telephone Banking (Consultant Assisted) R15.00 Branch R43.00 Scheduled Payment Related (Establishment and Amendment) Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Online FREE Branch R11.50 Balance Enquiries Stokvel Account Smart Save Account Using eChannels & Mobile Channels FREE Point-of-Sale FREE Credit Card Branch and Telephone Banking (Consultant Assisted) R3.00 eWallet Other Banks’ ATM R3.30 Forex Global Accounts TM MoneyGram™ The Small Print Home Transaction Description Fee Statements FNB ATM Transaction List R3.20 Cellphone Banking Mini Statement R3.20 Historical Statements Branch Statements R 3.50 (per statement) R 3.50 (per page) Unsuccessful Transactions (Insufficient Funds or Limit Exceeded) FNB ATM FREE Other FNB (Point-of-Sale, Scheduled Payment, EDO) and Other Banks’ ATM R7.50 Returned Item (Debit Order and Scheduled Payments) R 5.00 (per item) Card Replacement Fees Replacement of Non-personalised Card R38.00 Convenience and Value Added Services Buy LOTTO™/Powerball R1.50 Pay & Clear Now R40.00 Cardless Cash Withdrawals R8.50 Send Money Send Money to an eWallet R6.00 Reversal of Send Money to eWallet R20.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Electronic Subscriptions Services (Fee per Month) My Limit Alert R3.00 Scheduled Payment Alert R3.00 Mzansi Account Social Grant Balance Alert (Fee per Month) Monthly R0.95 Weekly R3.00 Daily R15.00 Payment Notifications Stokvel Account Smart Save Account Credit Card Email R0.70 SMS R1.10 Fax R5.00 eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Fee Other Fees Online Banking Password Reset (Consultant Assisted) R55.00 Online Banking Account Verification (FNB Accounts and Other Banks’ Accounts) R4.35 Wrongfully Disputed Debit Order Fee (if disputed after 40 days and valid agreement exists) R130.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Smart Account and Islamic Smart Account A Smart Account is perfect if you’re looking for a low monthly fee, and a little more flexibility to fit into your lifestyle. Two pricing options are available to ensure you always get exactly what you need, without paying too much: Unlimited Pricing Option: pay a fixed monthly fee for your account and always be in control of what you pay. On this option you get unlimited qualifying electronic transactions using eChannels and Mobile Channels. Qualifying transactions include: • Debit orders • Card purchases • Payments and Transfers using eChannels and Mobile Channels Cash withdrawals using Cash@TillTM You also get four FREE FNB ATM withdrawals every month. This is great if you earn a regular income, or you use your account often during the month. • Pay-As-You-Use Pricing Option: This option is for you if your transactions vary from month-to-month and you do a combination of electronic and manual transactions. You are charged for each transaction at the applicable fee. For this low monthly fee you will also get: FREE Card purchases • FREE cash withdrawals using Cash@TillTM • FREE mini statements and balance enquiries using Mobile Channels Please note that fee rebates are no longer offered on the Pay-As-You-Use Pricing Option. • Exclusive for Smart Account Holders: As a Smart Account customer, you can get FREE airtime* every month if you bank smart! Qualifying to get FREE airtime* is easy, all you need to do every month is: • Have an active Smart Account that is in good standing • Deposit at least R1 000 into your Smart Account and spend R300 or more using your Smart Account Card Every month you can: • Earn R5.00 airtime for every R100 you spend using your FNB bank Card at Shoprite & Checkers; and • Earn R5.00 airtime for every R100 airtime you buy using eChannels and Mobile Channels; and • Earn R5.00 airtime for doing your banking using eChannels and Mobile Channels (instead of visiting a branch and doing a transaction at the counter); and • Earn R5.00 airtime for drawing more cash using Cash@TillTM than using an ATM Islamic Smart Account We are pleased to offer you the option of choosing a Shari’ah compliant Smart Account. With Islamic Banking you may be eligible to earn a monthly profit share on your linked Savings Pocket. For more information please contact the Islamic Banking contact centre on 0861 786 788. Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ * Terms, conditions and rules apply. The Small Print Home Fees for these options are set out below. Fees that have not changed or have been reduced are reflected in turquoise. Transaction Description Unlimited Pay-As-You-Use R49.00 R12.00 Monthly Fees Monthly Account Fee Online and Cellphone Banking Subscriptions FREE InContact FREE Linked Savings Account (Savings Pocket) FREE Commission and Currency Conversion Fee on International Card Purchases FREE 2.75% of transaction value Cash Withdrawals Cash@Till™ FNB Mini ATM/Slimline Other Banks’ Mini ATM FNB ATM Other Banks’ ATM International ATM (Additional 2.75% Commission and Conversion fee applies) FNB Branch International Branch (Additional 2.75% Commission and Conversion fee applies) FREE R4.00 per R500.00 FREE R4.00 per R500.00 Four FREE every Month, thereafter R6.70 per R500.00 R6.70 per R500.00 R6.50 + (R6.70 per R500.00) R43.00 R28.00 R43.00 + 1.61% of withdrawal value Cash Deposit at FNB Branch Cheque Deposit at FNB Branch and ATM Easy Easy Account Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account R28.00 + 1.61% of withdrawal value Social Grant 0.70% of deposit value (min R5.50) Smart Save Account R43.00 + 1.61% of withdrawal value Deposits Cash Deposit at FNB ATM Keeping Banking Simple Smart Account and Islamic Smart Account Card Purchases Pay with your card Introduction Stokvel Account 1.51% of deposit value (min R 43.00) R 20.00 (per deposit) Credit Card R85.00 eWallet R 80.00 (per cheque) Forex Using eChannels & Mobile Channels R1.10 Global Accounts Other Banks’ ATM R8.50 Telephone Banking (Consultant Assisted) R8.50 ENC Upliftment Fee and Special Clearance Post-dated Cheque Prepaid Purchases MoneyGram™ The Small Print Home Transaction Description Unlimited Pay-As-You-Use Keeping Banking Simple Linked Account Transfers FREE Into Linked Savings Account (Savings Pocket) Using Mobile Channels FREE R1.00 Using eChannels FREE R3.50 Telephone (Consultant Assisted) R35.00 FNB Branch R43.00 Introduction Easy Easy Account Account Smart Account and Islamic Smart Account Payments Using Mobile Channels FREE R1.00 Using eChannels FREE R7.00 Telephone (Consultant Assisted) R35.00 FNB Branch R43.00 Bank Cheque R80.00 Encore Cheque Accounts Debit Orders Internal FREE R3.70 External FREE R7.50 Cancel Debit Order (Stop Payment) Online R5.00 Mobile Channels R5.00 Telephone Banking (Consultant Assisted) R15.00 Branch R43.00 Personal Cheque Account and Islamic Personal Cheque Account Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Scheduled Payment Related (Establishment and Amendment) Online FREE Branch R11.50 Balance Enquiries Using eChannels & Mobile Channels FREE Point-of-Sale R1.40 International Point-of-Sale R2.50 Other Banks’ ATM R4.20 Branch and Telephone Banking (Consultant Assisted) R4.20 Statements Cellphone Banking Mini Statement FREE FNB ATM Transaction List R3.00 Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Unlimited Pay-As-You-Use Statements Historical Statements older than 3 months - Online Banking R 6.00 (per statement) Posted/Printed Statement R 13.00 (per statement) Historical Statements older than 3 months - Branch and Telephone Banking R 13.00 (per statement) Provisional Statement - Branch and Telephone Banking R 13.00 (per page) Unsuccessful Transactions (Insufficient Funds or Limit Exceeded) FNB ATM FREE Other FNB (Point-of-Sale, Scheduled Payment, EDO) and Other Banks’ ATM R7.50 Returned Item (Debit Order and Scheduled Payments) R 5.00 (per item) Card Replacement Fees Chip & PIN Card (non-personalised) R80.00 Personalised Card R115.00 Convenience and Value Added Services Buy LOTTO™/Powerball R1.50 Pay & Clear Now R40.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account R4.25 + (R6.70 per R500.00) Student (Lifestart) Account Send Money to an eWallet R8.50 Savings Account Reversal of Send Money to eWallet R20.00 Cardless Cash Withdrawals Send Money Electronic Subscriptions Services (Fee per Month) My Limit Alert R3.00 Scheduled Payment Alert R3.00 Balance Alert (Fee per Month) Monthly R0.95 Weekly R3.00 Daily R15.00 Payment Notifications Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Email R0.70 SMS R1.10 Fax R5.00 Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Unlimited Pay-As-You-Use Other Fees Card Courier Fee R95.00 Online Banking Password Reset (Consultant Assisted) R55.00 Online Banking Account Verification (FNB Accounts and Other Banks’ Accounts) R4.35 Cash Swap 1.61% of Cash Value Account Overdrawn Fee (when your Account Limit has been exceeded) R57.00 Wrongfully Disputed Debit Order Fee (if disputed after 40 days and valid agreement exists) R130.00 Cash Centre Deposit: Error in Cast R55.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Personal Cheque Account and Islamic Personal Cheque Account Get access to a range of lifestyle benefits and rewards created just for you. A Personal Cheque Account from FNB offers you so much more than just a Bank Account - it offers you functionality and flexibility, allowing you to manage your money in the best way possible. All Personal Cheque Account Customers have access to the following: Bank • FREE monthly subscription to FNB eChannels and Mobile Channels • FREE InContact; we’ll SMS you every time R100 or more goes into, or out of your account • FREE emailed monthly statements • Cash@TillTM; no charge for withdrawing cash at tillpoints at selected retailers when you use your card to pay for your shopping • You don’t pay transactional fees when you swipe your Personal Cheque Card, no matter how big, or small your purchase is Save • interest rate on your credit balance Bank your Change: automatically rounds up the value of the purchase made with your card and transfers the difference directly into your Savings Account (Savings Pocket) so you save while you spend! Borrow • Overdraft: offers you instant access to short-term credit so you’ll have money to cover unexpected expenses, and you only pay when you use it • Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account A FREE Savings Account (Savings Pocket) linked to your Personal Cheque Account: keep your savings separate from your day-to-day-banking, while you enjoy easy access to your money and a competitive • Introduction Temporary Loan: a short-term loan which should be repaid in 31 days, where any deposits into your Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card Personal Cheque Account will be used to pay off the loan amount • Revolving Loan: once you have repaid 15% of your original loan amount, you will again have access to those eWallet funds without having to re-apply for credit Forex Lifestyle • For your convenience, we can deliver your FNB Personal Cheque Card to your home or office • You could qualify for a new smartphone or laptop at discounted prices over a 24-month period with 0% interest Global Accounts MoneyGram™ The Small Print Home eBucks Rewards* • • • • • • Subscription to eBucks is FREE As a FNB Personal Cheque Account customer you can earn eBucks for doing everyday things like swiping your card, shopping online, shopping at Checkers & Shoprite, filling up with fuel, or purchasing prepaid airtime and prepaid electricity electronically through FNB You can spend the eBucks you earn on fuel, electronics and appliances, travel, books, CDs and DVDs, flowers, outdoor equipment, fashion - you name it You could also get up to 40% off the purchase of lifestyle products in the eBucks Shop or when you book your travel arrangements through eBucks Travel. This means that the more eBucks you earn, the more you can save when you spend your eBucks AND get a discount on your purchase You can also get FREE monthly 3G Data if you have an active FNB Smart Device contract or get a discount on your FNB Connect Uncapped ADSL Data subscription For detailed information on how to qualify, earn and spend your eBucks Rewards please visit www.eBucks.com Exclusive for Platinum Cheque Account Holders • • • • Premier Banking services to take care of your banking needs Access to SLOW* Airport Lounges for domestic and international travel Get FREE Comprehensive Global Travel Insurance that keeps you covered locally and internationally when you purchase your travel ticket(s) using your Personal Cheque Card Platinum Cheque Card delivered by courier at no extra charge Three pricing options are available to ensure you always get exactly what you need, without paying too much: NEW Bundled Pricing Option: From October 2014, this new pricing option is available. This option is for you if you want to pay a fixed discounted monthly account fee, which includes your Cheque Account as well as Credit Card monthly fees. On this option you get unlimited qualifying electronic transactions using eChannels and Mobile Channels. Qualifying transactions include: • • • • • Debit Orders Card Purchases Payments and transfers using eChannels and Mobile Channels Cash withdrawals using Cash@TillTM You also get four FREE FNB ATM withdrawals every month Please note that this option is only available on Platinum Accounts Unlimited Pricing Option: This option is for you if you want to pay a fixed monthly fee for your account and always be in control of what you pay. On this option you get unlimited qualifying electronic transactions using eChannels and Mobile Channels. Qualifying transactions include: • Debit orders • Card purchases • Payments and transfers using eChannels and Mobile Channels • Cash withdrawals using Cash@TillTM You also get four FREE FNB ATM withdrawals every month. Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Pay-As-You-Use Pricing Option: This option is for you if your transactions vary from month-to-month and you do a combination of electronic and branch transactions. You are charged for each transaction at the applicable fee. For a low monthly fee you also get: • FREE card purchases • FREE cash withdrawals using Cash@TillTM • FREE transactions using Mobile Channels which include: Transfers and payments, mini statements and balance enquiries • Pay-As-You-Use pricing option is not applicable to One Account. Islamic Personal Cheque Account We are pleased to offer you the option of choosing a Shari’ah compliant Personal Cheque Account. With Islamic Banking you may be eligible to earn a monthly profit share on your linked Savings Pocket. For more information please contact the Islamic Banking contact centre on 0861 786 788. * Terms, conditions and rules apply. Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Fees for these options are set out below. Fees that have not changed or have been reduced are reflected in turquoise. Transaction Description Bundled Unlimited Pay-As-You-Use N/A R100.00 R31.50 Platinum Cheque Account & Islamic Platinum Cheque Account R199.00 R145.00 R40.00 One Account Monthly Fee R174.00 R120.00 N/A R190.00 N/A Monthly Fees* Gold Cheque Account & Islamic Gold Cheque Account Other Monthly Fees One Account Service Fee Online and Cellphone Banking Subscriptions FREE InContact FREE Linked Savings Account (Savings Pocket) FREE Device Payment** Device dependant Petrol Card R14.50 Commission and Currency Conversion Fee on International Card Purchases FREE 2.75% of transaction value Petrol Card R4.75 Cash Withdrawals Cash@Till™ FNB Mini ATM/Slimline Other Banks’ Mini ATM FNB ATM Other Banks’ ATM International ATM (Additional 2.75% Commission and Conversion fee applies) FNB Branch/Cheque International Branch (Additional 2.75% Commission and Conversion fee applies) R4.00 per R500.00 R4.00 per R500.00 Four FREE every Month, thereafter R6.70 per R500.00 R6.70 per R500.00 R6.50 + (R6.70 per R500.00) R43.00 R28.00 R43.00 + 1.61% of withdrawal value R43.00 + 1.61% of withdrawal value Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Student (Lifestart) Account Savings Account FREE FREE Keeping Banking Simple Youth (Fluid) Account and Islamic Youth Account Card Purchases Pay with your card Introduction R28.00 + 1.61% of withdrawal value * An additional monthly Exchange Control Administration Fee of R13.00 will be levied on Non-Resident Cheque accounts. ** Only applicable if you have taken up the FNB Smartphone/Tablet/Laptop offer. Refer to www.fnb.co.za for the monthly device payment applicable. Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Bundled/ Unlimited Pay-As-You-Use Keeping Banking Simple Linked Account Transfers Into Linked Savings Account (Savings Pocket) FREE Using Mobile Channels FREE Using eChannels FREE Easy Easy Account Account R3.50 Telephone (Consultant Assisted) R35.00 FNB Branch R43.00 Smart Account and Islamic Smart Account Payments Using Mobile Channels Using eChannels Introduction FREE FREE R7.00 Telephone (Consultant Assisted) R35.00 FNB Branch/Cheque R43.00 Bank Cheque R80.00 Encore Cheque Accounts Debit Orders Internal FREE R3.70 External FREE R16.00 Cancel Debit Order (Stop Payment) Online R5.00 Mobile Channels R5.00 Telephone Banking (Consultant Assisted) R15.00 Branch R43.00 Personal Cheque Account and Islamic Personal Cheque Account Scheduled Payment Related (Establishment and Amendment) Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Online FREE Branch R11.50 Stokvel Account 0.70% of deposit value (min R5.50) Smart Save Account Deposits Cash Deposit at FNB ATM Cash Deposit at FNB Branch 1.51% of deposit value (min R 43.00) Credit Card Cheque Deposit at FNB Branch and ATM R 20.00 (per deposit) eWallet ENC Upliftment Fee and Special Clearance Post-dated Cheque R85.00 R 80.00 (per cheque) Forex Global Accounts MoneyGram™ The Small Print Print Home Transaction Description Bundled/ Unlimited Pay-As-You-Use Prepaid Purchases Using eChannels & Mobile Channels R1.10 Other Banks’ ATM R8.50 Telephone Banking (Consultant Assisted) R8.50 Balance Enquiries Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Using eChannels & Mobile Channels FREE Point-of-Sale R1.40 International Point-of-Sale R2.50 Other Banks’ ATM R4.20 Branch and Telephone Banking (Consultant Assisted) R4.20 Personal Cheque Account and Islamic Personal Cheque Account Current Month Emailed Statement FREE Encore Cheque Accounts First Official Monthly Statement Collected at an FNB Branch FREE Cellphone Banking Mini Statement FREE FNB ATM Transaction List R3.00 Statements* Historical Statements older than 3 months - Online Banking R 6.00 (per statement) Posted/Printed Statement R 13.00 (per statement) Historical Statements older than 3 months - Branch and Telephone Banking R 13.00 (per statement) Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account R 13.00 (per page) Mzansi Account FNB ATM FREE Social Grant Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other Banks’ ATM R7.50 Stokvel Account R60.00 for first three, R138.00 thereafter (per item within a 12 month period) Smart Save Account Provisional Statement - Branch and Telephone Banking Unsuccessful Transactions (Insufficient Funds or Limit Exceeded) Returned Item (Cheque and Debit order) Credit Card Card Replacement Fees Visa Cheque Card/Chip & PIN Card R115.00 FNB Petrol Card R115.00 eWallet Forex * Free for Accounts utilising an Overdraft. Global Accounts MoneyGram™ The Small Print Home Transaction Description Bundled/ Unlimited Pay-As-You-Use Keeping Banking Simple Credit Fees Monthly Credit Service Fee (only pay when you use R200 or more of your Overdraft) R57.00 Rebate on Monthly Credit Service Fee (when you do not use more than your Overdraft Limit) R25.00 Monthly Credit Service Fee (Revolving Loan) R57.00 Rebate on Monthly Credit Service Fee (when you do not use more than your Revolving Loan Limit) R17.00 Easy Easy Account Account Loan Related Fees (One Account Specific) Initiation Fee (once-off) R5 700.00 Valuation/Revaluation Fee R1 400.00 Early Settlement Fee Levied when home loan is cancelled without giving 90 days notice. Fee is based on outstanding balance of your loan, your interest rate and remaining loan term. Cheque Book Fees Pocket 40 Form R40.00 Copies of Vouchers (Deposit Slips and Cheques) Online Banking Branch and Telephone Banking (Consultant Assisted) FREE R 20.00 (per side) Convenience and Value Added Services Buy LOTTO™/Powerball R1.50 Pay & Clear Now R40.00 Cardless Cash Withdrawals Introduction R4.25 + (R6.70 per R500.00) Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Send Money Send Money to an eWallet R8.50 Reversal of Send Money to eWallet R20.00 Send Money to Zimbabwe/Mozambique Smart Save Account Credit Card Value: R20.00 - R1 000.00 R45.00 Value: R1 000.01 - R2 000.00 R70.00 Value: R2 000.01 - R3 000.00 R105.00 eWallet Forex Global Accounts MoneyGram™ The Small Print Home Bundled/ Unlimited Transaction Description Pay-As-You-Use Additional Statements (Fee per Month) Online Paper Daily R46.00 Weekly R21.00 Twice Monthly R11.50 Daily R85.00 Weekly R34.00 Twice Monthly R17.00 Electronic Subscriptions Services (Fee per Month) My Limit Alert R3.00 Scheduled Payment Alert R3.00 Balance Alert (Fee per Month) Monthly R0.95 Weekly R3.00 Daily R15.00 Payment Notifications Email R0.70 SMS R1.10 Fax R5.00 Other Fees Card Courier Fee Device Courier Fee R95.00 Device dependant Cheque Book Courier R200.00 Online Banking Password Reset (Consultant Assisted) R55.00 Online Banking Account Verification (FNB Accounts and Other Banks’ Accounts) R4.35 Cash Swap Account Overdrawn Fee (when your Account Limit has been exceeded) Wrongfully Disputed Debit Order Fee (if disputed after 40 days and valid agreement exists) Optional Roadside Assistance on your qualifying Cheque Card Cash Centre Deposit: Error in Cast Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account 1.61% of Cash Value R57.00 R130.00 Credit Card eWallet R5.50 Forex R55.00 Global Accounts MoneyGram™ The Small Print Encore Gold & Encore Platinum Cheque Account The Encore Portfolio is exclusively designed for you if you are 55 and older. In addition to the benefits available to all FNB Personal Cheque Account customers, you’ll also enjoy: • Preferential interest rates on the Savings Pocket linked to your FNB Encore Cheque Account. (No fees are charged on your Savings Pocket and the more you save, the better your interest rate) • Qualifying Credit Card and Petro Card customers benefit from a 50% discount on the Monthly Card Fee, however you are required to apply for the Encore Credit Card offering when you reach the age of 55 or older. Credit Card Terms and conditions apply. NEW Encore Platinum Cheque Account From October 2014, the Encore Platinum Cheque Account is available which offers Platinum benefits to over 55's. Customers over the age of 55, who have annual earnings of R350 000 or more, can take up the Encore Platinum offering. Encore Platinum Account Holders enjoy the following exclusive Platinum benefits: • • • • Premier Banking Services for all your banking needs Access to SLOW* airport lounges for domestic and international travel Get FREE Comprehensive Global Travel Insurance that keeps you covered locally and internationally when you purchase your travel ticket(s) using your Personal Cheque Card Platinum Cheque Card delivered by courier at no extra charge Two pricing options are available to ensure you always get exactly what you need, without paying too much: Unlimited Pricing Option: This option is for you if you want to pay a fixed monthly fee for your account, and always be in control of what you pay. On this option you get unlimited qualifying electronic transactions using eChannels and Mobile Channels. Qualifying transactions include: • Debit orders • Card purchases • Payments and transfers using eChannels and Mobile Channels • Cash withdrawals using Cash@TillTM You also get four FREE FNB ATM withdrawals every month. Standard Pricing Option: This option is ideal if you are able to maintain the specified credit balance at ALL times. 1. Cheque Balance Option: you will not pay the monthly Account Fee if you are able to maintain at least R5 000 in your Encore Cheque Account. This option includes: • unlimited qualifying electronic transactions; and • four FREE FNB ATM cash withdrawals; and • a combination of three FREE branch, cheque and Telephone Banking (consultant assisted) transactions (excluding all cash and cheque deposits) per month 2. Savings Pocket Option: you will not pay the monthly Account Fee if you pledge at least R10 000 in your Savings Pocket linked to your Encore Cheque Account. This option includes: • unlimited qualifying electronic transactions; and • four FREE FNB ATM cash withdrawals; and • a combination of three FREE branch, cheque and Telephone Banking (consultant assisted) transactions (excluding all cash and cheque deposits) per month * Terms, conditions and rules apply. Home Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Fees for these options are set out below. Fees that have not changed or have been reduced are reflected in turquoise. Transaction Description Unlimited Standard Encore Gold Cheque Account R95.00 R105.00 Encore Platinum Cheque Account R95.00 R105.00 Introduction Keeping Banking Simple Monthly Fees Online and Cellphone Banking Subscriptions FREE InContact FREE Linked Savings Account (Savings Pocket) FREE Petrol Card R14.50 Minimum Balance for Rebate on Monthly Account Fee Minimum Balance in your Encore Cheque Account N/A R5 000 Minimum Balance in linked Savings Pocket N/A R10 000 Card Purchases Pay with your card Commission and Currency Conversion Fee on International Card Purchases FREE 2.75% of transaction value Petrol Card FREE Cash@Till™ FREE FNB Mini ATM/Slimline FREE Other Banks’ Mini ATM R4.00 per R500.00 Other Banks’ ATM International ATM (Additional 2.75% Commission and Conversion fee applies) Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Cash Withdrawals FNB ATM Easy Easy Account Account Savings Account Four FREE every Month, thereafter R6.70 per R500.00 Mzansi Account Social Grant R6.50 + (R6.70 per R500.00) R43.00 R23.00 FNB Branch R43.00 + 1.61% of withdrawal value R23.00^ + 1.61% of withdrawal value International Branch (Additional 2.75% Commission and Conversion fee applies) R43.00 + 1.61% of withdrawal value R23.00^ + 1.61% of withdrawal value Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts ^ Fees included in combination of three free branch and cheque transactions when you maintain the Minimum Balance. TM MoneyGram™ The Small Print Home Transaction Description Standard Unlimited Keeping Banking Simple Linked Account Transfers Into Linked Savings Account (Savings Pocket) FREE Using eChannels FREE Using Mobile Channels FREE Easy Easy Account Account Telephone (Consultant Assisted) R35.00 R 12.50^ FNB Branch R43.00 R 23.00^ Payments Using Mobile Channels FREE Using eChannels FREE Telephone (Consultant Assisted) R35.00 R 12.50^ FNB Branch/Cheque R43.00 R 23.00^ Bank Cheque R80.00 Debit Orders Internal FREE External FREE Cancel Debit Order (Stop Payment) Online R5.00 Mobile Channels R5.00 Telephone Banking (Consultant Assisted) R15.00 Branch R43.00 Scheduled Payment Related (Establishment and Amendment) Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Online FREE Branch FREE Deposits Cash Deposit at FNB ATM Introduction 0.70% of deposit value (min R5.50) Stokvel Account Smart Save Account Cash Deposit at FNB Branch 1.51% of deposit value (min R 22.00) Credit Card Cheque Deposit at FNB Branch and ATM R 20.00 (per deposit) eWallet R85.00 Forex ENC Upliftment Fee and Special Clearance Post-dated Cheque R 80.00 (per cheque) ^ Fees included in combination of three free branch and cheque transactions when you maintain the Minimum Balance. Global Accounts TM MoneyGram™ The Small Print Home Transaction Description Unlimited Standard Prepaid Purchases Using eChannels & Mobile Channels R1.10 Other Banks’ ATM R8.50 Telephone Banking (Consultant Assisted) Introduction Keeping Banking Simple Easy Easy Account Account R 8.50^ Balance Enquiries Smart Account and Islamic Smart Account Using eChannels & Mobile Channels FREE Point-of-Sale FREE International Point-of-Sale FREE Other Banks’ ATM R4.20 Branch and Telephone Banking (Consultant Assisted) R4.20 Personal Cheque Account and Islamic Personal Cheque Account Current Month Emailed Statement FREE Encore Cheque Accounts First Official Monthly Statement Collected at an FNB Branch FREE Cellphone Banking Mini Statement FREE FNB ATM Transaction List R3.00 Statements* Historical Statements older than 3 months - Online Banking R 6.00 (per statement) Posted/Printed Statement R 13.00 (per statement) Historical Statements older than 3 months - Branch and Telephone Banking R 13.00 (per statement) Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account R 13.00 (per page) Mzansi Account FNB ATM FREE Social Grant Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other Banks’ ATM R7.50 Stokvel Account R60.00 for first three, R138.00 thereafter (per item within a 12 month period) Smart Save Account Provisional Statement - Branch and Telephone Banking Unsuccessful Transactions (Insufficient Funds or Limit Exceeded) Returned Item(Cheque and Debit Order) Credit Card Card Replacement Fees Electron R80 .00 Visa Cheque Card/Chip & PIN Card R115.00 FNB Petrol Card R115.00 eWallet Forex Global Accounts * Free for Accounts utilising an Overdraft. ^ Fees included in combination of three free branch and cheque transactions when you maintain the Minimum Balance. MoneyGram™ The Small Print Home Transaction Description Unlimited Standard Keeping Banking Simple Credit Fees Monthly Credit Service Fee (only pay when you use R200 or more of your Overdraft) R57.00 Rebate on Monthly Credit Service Fee (when you do not use more than your Overdraft Limit) R25.00 Monthly Credit Service Fee (Revolving Loan) R57.00 Rebate on Monthly Credit Service Fee (when you do not use more than your Revolving Loan Limit) R17.00 Easy Easy Account Account Cheque Book Fees Pocket 40 Form R40.00 Copies of Vouchers (Deposit Slips and Cheques) Online Banking FREE Branch and Telephone Banking (Consultant Assisted) R 20.00 (per side) Convenience and Value Added Services Buy LOTTO™/Powerball R1.50 Pay & Clear Now R40.00 Cardless Cash Withdrawals Introduction R4.25 + (R6.70 per R500.00) Send Money Send Money to an eWallet R8.50 Reversal of Send Money to eWallet R20.00 Send Money to Zimbabwe/Mozambique Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Value: R20.00 - R1 000.00 R45.00 Value: R1 000.01 - R2 000.00 R70.00 Social Grant Value: R2 000.01 - R3 000.00 R105.00 Stokvel Account Additional Statements (Fee per Month) Online Paper Smart Save Account Daily R46.00 Weekly R21.00 Twice Monthly R11.50 Daily R85.00 eWallet Weekly R34.00 Forex Twice Monthly R17.00 Credit Card Global Accounts MoneyGram™ The Small Print Home Home Transaction Description Unlimited Standard Electronic Subscriptions Services (Fee per Month) My Limit Alert R3.00 Scheduled Payment Alert R3.00 Balance Alert (Fee per Month) Monthly R0.95 Weekly R3.00 Daily R15.00 Payment Notifications Email R0.70 SMS R1.10 Fax R5.00 Other Fees Card Courier Fee Device Courier Fee R95.00 Device dependant Cheque Book Courier R200.00 Online Banking Password Reset (Consultant Assisted) R55.00 Online Banking Account Verification (FNB Accounts and Other Banks’ Accounts) R4.35 Cash Swap Account Overdrawn Fee (when your Account Limit has been exceeded) Wrongfully Disputed Debit Order Fee (if disputed after 40 days and valid agreement exists) 1.61% of Cash Value R57.00 Introduction Keeping Banking Simple Simple Easy Easy Account Account Easy Smart Account and Islamic Smart Smart Account Personal Smart Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account R130.00 Social Grant Optional Roadside Assistance on your qualifying Cheque Card R5.50 Cash Centre Deposit: Error in Cast R55.00 Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Youth (Fluid) Account and Islamic Youth Account It’s never too early to start banking. The FNB Youth Account has been designed especially for you if you are younger than 18. This account offers great savings on fees while teaching young children and teens the ins-and-outs of saving and banking wisely. Two pricing options are available to ensure you always get exactly what you need, without paying too much: Unlimited Pricing Option: This option is for you if you want to pay a fixed monthly fee for your account and Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts always be in control of what you pay. On this option you get unlimited qualifying electronic transactions using eChannels and Mobile Channels. Qualifying transactions include: • Debit orders • Card purchases • Payments and transfers using eChannels and Mobile Channels • Cash withdrawals using Cash@TillTM Youth (Fluid) Account and Islamic Youth Account You also get four FREE FNB ATM withdrawals every month. Student (Lifestart) Account Standard Pricing Option: You will not pay a monthly Account Fee if you keep a minimum of R500 in your Savings Account account at all times. You will also get two FREE debits per month, after which you will be charged an applicable fee per transaction. These include: • FNB ATM cash withdrawals • Payments and transfers using eChannels and Mobile Channels • Debit orders Local purchases with your Card are FREE. Islamic Youth Account Mzansi Account Social Grant Stokvel Account Smart Save Account We are pleased to offer you the option of choosing a Shari’ah compliant Youth Account. For more information please contact the Islamic Banking contact centre on 0861 786 788. Credit Card eWallet Forex Global Accounts TM MoneyGram™ The Small Print Home Fees for these options are set out below. Fees that have not changed or have been reduced are reflected in turquoise. Transaction Description Unlimited Standard R24.50 R6.00 Monthly Fees Monthly Account Fee Online and Cellphone Banking Subscriptions FREE InContact FREE N/A R500 2.75% of transaction value FREE Encore Cheque Accounts Pay with your card FREE Cash Withdrawals Cash@Till™ FNB Mini ATM/Slimline Other Banks’ Mini ATM FNB ATM Other Banks’ ATM International ATM (Additional 2.75% Commission and Conversion fee applies) FNB Branch International Branch (Additional 2.75% Commission and Conversion fee applies) R4.00 per R500.00 FREE R4.00 per R500.00 Four FREE every Month, thereafter R6.70 per R500.00 R6.70 per R500.00 R6.50 + (R6.70 per R500.00) R43.00 R28.00 R43.00 + 1.61% of withdrawal value R43.00 + 1.61% of withdrawal value R28.00 + 1.61% of withdrawal value Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Linked Account Transfers FREE Using Mobile Channels Using eChannels Easy Easy Account Account Personal Cheque Account and Islamic Personal Cheque Account Card Purchases Commission and Currency Conversion Fee on International Card Purchases Keeping Banking Simple Smart Account and Islamic Smart Account Minimum Balance for Rebate on Monthly Account Fee Minimum Balance in your Youth Account Introduction FREE Credit Card R3.50 Telephone (Consultant Assisted) R35.00 FNB Branch R43.00 eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Unlimited Standard Keeping Banking Simple Payments Using Mobile Channels FNB ATM, Online, Telephone (IVR) & Scheduled FREE FREE R7.00 Telephone (Consultant Assisted) R35.00 FNB Branch/Cheque R43.00 Bank Cheque R80.00 Internal FREE R3.70 External FREE R16.00 Cancel Debit Order (Stop Payment) R5.00 Mobile Channels R5.00 Telephone Banking (Consultant Assisted) R15.00 Branch R43.00 Scheduled Payment Related (Establishment and Amendment) Online FREE Branch R11.50 Deposits Cash Deposit at FNB ATM 0.70% of deposit value (min R5.50) Cash Deposit at FNB Branch 1.51% of deposit value (min R 43.00) Cheque Deposit at FNB Branch and ATM R 20.00 (per deposit) ENC Upliftment Fee and Special Clearance Post-dated Cheque Easy Easy Account Account Smart Account and Islamic Smart Account Debit Orders Online Introduction R85.00 R 80.00 (per cheque) Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Prepaid Purchases Using eChannels & Mobile Channels R1.10 Other Banks’ ATM R8.50 Telephone Banking (Consultant Assisted) R8.50 Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Unlimited Standard Balance Enquiries Using eChannels & Mobile Channels FREE Point-of-Sale R1.40 International Point-of-Sale R2.50 Other Banks’ ATM R4.20 Branch and Telephone Banking (Consultant Assisted) R4.20 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Statements Cellphone Banking Mini Statement FREE FNB ATM Transaction List R3.00 Historical Statements older than 3 months - Online Banking R 6.00 (per statement) Historical Statements older than 3 months - Branch and Telephone Banking R 13.00 (per statement) Provisional Statement - Branch and Telephone Banking R 13.00 (per page) Unsuccessful Transactions (Insufficient Funds or Limit Exceeded) FNB ATM FREE Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other Banks’ ATM R7.50 Returned Item (Cheque and Debit Order) R60.00 for first three, R138.00 thereafter (per item within a 12 month period) Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Card Replacement Fees Card Replacement R80.00 Convenience and Value Added Services Pay & Clear Now Mzansi Account Social Grant R40.00 R4.25 + (R6.70 per R500.00) Stokvel Account Send Money to an eWallet R8.50 Smart Save Account Reversal of Send Money to eWallet R20.00 Credit Card Cardless Cash Withdrawals Send Money Electronic Subscriptions Services (Fee per Month) eWallet My Limit Alert R3.00 Scheduled Payment Alert R3.00 Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Unlimited Standard Balance Alert (Fee per Month) Monthly R0.95 Weekly R3.00 Daily R15.00 Payment Notifications Email R0.70 SMS R1.10 Fax R5.00 Other Fees Card Courier Fee R95.00 Online Banking Password (Consultant Assisted) R55.00 Online Banking Account Verification (FNB Accounts and Other Banks’ Accounts) R4.35 Cash Swap 1.61% of Cash Value Wrongfully Disputed Debit Order Fee (if disputed after 40 days and valid agreement exists) R130.00 Cash Centre Deposit: Error in Cast R55.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Student (Lifestart) Account The Student Account is available to full-time students between the ages of 18 and 25 studying towards a degree or diploma at a recognised tertiary education institution. As a student we understand that managing your cash and finances should be the least of your worries, which is why we offer two different pricing options and low Account Fees. Two pricing options are available to ensure you always get exactly what you need, without paying too much: Unlimited Pricing Option: This option is for you if you want to pay a fixed monthly fee for your account and always be in control of what you pay. On this option you get unlimited qualifying electronic transactions using eChannels and Mobile Channels. Qualifying transactions include: • Debit orders • Card purchases • Payments and transfers using eChannels and Mobile Channels • Cash withdrawals using Cash@Till TM You also get four FREE FNB ATM withdrawals every month. Pay-As-You-Use Pricing Option: You will not pay the monthly Account Fee if you keep a minimum of R500 in your account at all times. This option is for you if your transactions vary from month-to-month and you do a combination of electronic and branch transactions. You are charged for each transaction at the Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account applicable fee. For a low monthly fee you also get: • FREE Card purchases • FREE cash withdrawals using Cash@TillTM • FREE transactions using Mobile Channels which include: Transfers and payments, mini statements and balance enquiries Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Fees for these options are set out below. Fees that have not changed or have been reduced are reflected in turquoise. Transaction Description Unlimited Pay-As-You-Use R24.50 R6.00 Monthly Fees Monthly Account Fee Online and Cellphone Banking Subscriptions FREE InContact FREE N/A R500 2.75% of transaction value FREE Encore Cheque Accounts Pay with your card FREE Cash Withdrawals Cash@Till™ FNB Mini ATM/Slimline Other Banks’ Mini ATM FNB ATM Other Banks’ ATM International ATM (Additional 2.75% Commission and Conversion fee applies) FNB Branch International Branch (Additional 2.75% Commission and Conversion fee applies) R4.00 per R500.00 FREE R4.00 per R500.00 Four FREE every Month, thereafter R6.70 per R500.00 R6.70 per R500.00 R6.50 + (R6.70 per R500.00) R43.00 R28.00 R43.00 + 1.61% of withdrawal value R43.00 + 1.61% of withdrawal value R28.00 + 1.61% of withdrawal value Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Linked Account Transfers FREE Using Mobile Channels Using eChannels Easy Easy Account Account Personal Cheque Account and Islamic Personal Cheque Account Card Purchases Commission and Currency Conversion Fee on International Card Purchases Keeping Banking Simple Smart Account and Islamic Smart Account Minimum Balance for Rebate on Monthly Account Fee Minimum Balance in your Youth Account Introduction FREE Credit Card R3.50 Telephone (Consultant Assisted) R35.00 FNB Branch R43.00 eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Unlimited Pay-As-You-Use Keeping Banking Simple Payments Using Mobile Channels FNB ATM, Online, Telephone (IVR) & Scheduled FREE FREE R7.00 Telephone (Consultant Assisted) R35.00 FNB Branch/Cheque R43.00 Bank Cheque R80.00 Internal FREE R3.70 External FREE R16.00 Cancel Debit Order (Stop Payment) R5.00 Mobile Channels R5.00 Telephone Banking (Consultant Assisted) R15.00 Branch R43.00 Scheduled Payment Related (Establishment and Amendment) Online FREE Branch R11.50 Deposits Cash Deposit at FNB ATM Easy Easy Account Account Smart Account and Islamic Smart Account Debit Orders Online Introduction 0.70% of deposit value (min R5.50) Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Cash Deposit at FNB Branch 1.51% of deposit value (min R 43.00) Mzansi Account Cheque Deposit at FNB Branch and ATM R 20.00 (per deposit) Social Grant ENC Upliftment Fee and Special Clearance Post-dated Cheque R85.00 R 80.00 (per cheque) Stokvel Account Smart Save Account Prepaid Purchases Using eChannels & Mobile Channels R1.10 Other Banks’ ATM R8.50 Telephone Banking (Consultant Assisted) R8.50 Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Unlimited Pay-As-You-Use Balance Enquiries Using eChannels & Mobile Channels FREE Point-of-Sale R1.40 International Point-of-Sale R2.50 Other Banks’ ATM R4.20 Branch and Telephone Banking (Consultant Assisted) R4.20 Statements Cellphone Banking Mini Statement FREE FNB ATM Transaction List R3.00 Historical Statements older than 3 months - Online Banking R 6.00 (per statement) Historical Statements older than 3 months - Branch and Telephone Banking R 13.00 (per statement) Provisional Statement - Branch and Telephone Banking R 13.00 (per page) Unsuccessful Transactions (Insufficient Funds or Limit Exceeded) FNB ATM FREE Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other Banks’ ATM R7.50 Returned Item (Cheque and Debit Order) R60.00 for first three, R138.00 thereafter (per item within a 12 month period) Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Card Replacement Fees Card Replacement R80.00 Convenience and Value Added Services Buy LOTTO™/Powerball R1.50 Pay & Clear Now R40.00 Cardless Cash Withdrawals Mzansi Account Social Grant Stokvel Account R4.25 + (R6.70 per R500.00) Smart Save Account Send Money Send Money to an eWallet R8.50 Reversal of Send Money to eWallet R20.00 Credit Card eWallet Send Money to Zimbabwe/Mozambique Value: R20.00 - R1 000.00 R45.00 Forex Value: R1 000.01 - R2 000.00 R70.00 Value: R2 000.01 - R3 000.00 R105.00 Global Accounts MoneyGram™ The Small Print Home Transaction Description Unlimited Pay-As-You-Use Additional Statements (Fee per Month) Online Paper Daily R46.00 Weekly R21.00 Twice Monthly R11.50 Daily R85.00 Weekly R34.00 Twice Monthly R17.00 Electronic Subscriptions Services (Fee per Month) My Limit Alert R3.00 Scheduled Payment Alert R3.00 Balance Alert (Fee per Month) Monthly R0.95 Weekly R3.00 Daily R15.00 Payment Notifications Email R0.70 SMS R1.10 Fax R5.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Other Fees Card Courier Fee R95.00 Online Banking Password Reset (Consultant Assisted) R55.00 Online Banking Account Verification (FNB Accounts and Other Banks’ Accounts) R4.35 Viewing of Payment History (older than 3 months) FREE Cash Swap Wrongfully Disputed Debit Order Fee (if disputed after 40 days and valid agreement exists) Cash Centre Deposit: Error in Cast 1.61% of Cash Value R130.00 R55.00 Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Savings Account Introduction Keeping Banking Simple If you’re looking for a flexible way of saving, then the Savings Account is ideal for you. Offering you easy and instant access to your money, you will not pay a monthly Account Fee if you maintain a Minimum Balance of R2 000 in your account at all times. Fees for these options are set out below. Fees that have not changed or have been reduced are reflected in turquoise. Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Fee Encore Cheque Accounts Monthly Account Fee R6.00 Online and Cellphone Banking Subscriptions FREE Youth (Fluid) Account and Islamic Youth Account InContact FREE Transaction Description Monthly Fees Minimum Balance for Rebate on Account Fee Minimum Balance in your Savings Account R2 000.00 Card Purchases Pay with your card Commission and Currency Conversion Fee on International Card Purchases FREE 2.75% of transaction value FREE FNB Mini ATM/Slimline R 5.50 per R500.00 Other Banks’ Mini ATM R 5.50 per R500.00 FNB ATM R 11.00 per R500.00 Other Banks’ ATM FNB Branch Savings Account Mzansi Account Social Grant Cash Withdrawals Cash@Till™ Student (Lifestart) Account R6.50 + (R11.00 per R500.00) R43.00 + 1.61% of withdrawal value Linked Account Transfers Stokvel Account Smart Save Account Credit Card eWallet Forex Using eChannels & Mobile Channels R5.50 FNB Branch R43.00 Global Accounts TM MoneyGram™ The Small Print Home Transaction Description Fee Payments Using eChannels & Mobile Channels R11.00 FNB Branch R43.00 Introduction Keeping Banking Simple Easy Easy Account Account Debit Orders Internal R5.50 External R16.00 Cancel Debit Order (Stop Payment) Online R5.00 Mobile Channels R5.00 Telephone Banking (Consultant Assisted) R15.00 Branch R43.00 Deposits Cash Deposit at FNB ATM Cash Deposit at FNB Branch Cheque Deposit at FNB Branch and ATM ENC Upliftment Fee and Special Clearance 0.70% of deposit value (min R5.50) 1.51% of deposit value (min R43.00) R 20.00 (per deposit) R85.00 Prepaid Purchases Using eChannels & Mobile Channels R1.10 Other Banks’ ATM R8.50 Telephone Banking (Consultant Assisted) R8.50 Branch Statements Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account FREE Stokvel Account R3.00 Smart Save Account Statements FNB ATM Transaction List Personal Cheque Account and Islamic Personal Cheque Account Social Grant Balance Enquiries Using eChannels & Mobile Channels Smart Account and Islamic Smart Account R 13.00 (per page) Credit Card Convenience and Value Added Services Buy LOTTO™/Powerball R1.50 eWallet Send Money to an eWallet R8.50 Forex Cardless Cash Withdrawals R4.25 + (R6.70 per R500.00) Other Fees Account Overdrawn Fee (when your Account Limit has been exceeded) R57.00 Any other fees not specifically mentioned above are charged at Personal Cheque Account Pay-As-You-Use fees. Global Accounts TM MoneyGram™ The Small Print Home Mzansi Account Introduction This account is no longer available for new customers. You do not pay a monthly fee. You may for 8 transactions a month, then you pay an additional fee of R8.00 per transaction. Mzanzi Account holders are limited to a maximum balance of R15 000 every month and you are allowed to have debit orders with this account. Transaction Description Mzansi Monthly Fees Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Monthly Account Fee R0.00 Online and Cellphone Banking Subscriptions FREE InContact FREE Linked Savings Account (Savings Pocket) FREE Card Issuing Fee (Charged every 6 months after Account opening) R5.00 Personal Cheque Account and Islamic Personal Cheque Account FREE Encore Cheque Accounts Card Purchases Pay with your Card Cash Withdrawals Cash@Till™ FREE FNB Mini ATM/ Slimline R 3.50 Other Banks' Mini ATM R 3.50 FNB ATM R 6.50 Other Banks' ATM R 6.50 FNB Branch R 15.00 Deposits Cash Deposit at FNB ATM R 6.50 Cash Deposit at FNB Branch R 15.00 Cheque Deposit at FNB Branch and ATM ENC Upliftment Fee and Special Clearance R 20.00 (per deposit) R 85.00 Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Prepaid Purchases Credit Card Using eChannels & Mobile Channels R 1.10 Other Banks' ATM R 8.50 eWallet Telephone Banking (Consultant Assisted) R 8.50 Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Mzansi Linked Account Transfers Into linked Savings Account (Savings Pocket) FREE Using Mobile Channels R 1.00 Using eChannels R 6.50 Telephone (Consultant Assisted) R 35.00 FNB Branch R 43.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Payments Using Mobile Channels R 1.00 Using eChannels R 6.50 Telephone (Consultant Assisted) R 35.00 FNB Branch R 43.00 Debit Orders Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Internal R 3.50 External R 6.50 Youth (Fluid) Account and Islamic Youth Account Online R 5.00 Student (Lifestart) Account Mobile Channels R 5.00 Telephone Banking (Consultant Assisted) R 15.00 Branch R 43.00 Cancel Debit Order (Stop Payment) Scheduled Payment Related (Establishment and Amendment) Online FREE Branch R 11.50 Balance Enquiries Using eChannels & Mobile Channels FREE Point-of-Sale FREE Other Banks' ATM R 1.25 Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Mzansi Statements Cellphone Banking Mini Statement FNB ATM Transaction List FREE R 3.00 Historical Statements older than 3 months - Online Banking R 6.00 (per statement) Posted/Printed Statement R 13.00 (per statement) Historical Statements older than 3 months - Branch and Telephone Banking R 13.00 (per statement) Provisional Statement - Branch and Telephone Banking R 13.00 (per page) Unsuccessful Transactions (Insufficient Funds or Limit Exceeded) FNB ATM Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other banks’ ATM Returned Item (Debit Order and Scheduled Payments) FREE R 7.50 R 80.00 Convenience and Value Added Services Buy LOTTO™/Powerball Cardless Cash Withdrawals Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts R 5.00 (per item) Card Replacement Fees Electron Introduction R 1.50 R4.25 + (R6.70 per R500.00) Send Money Send Money to an eWallet R 8.50 Reversal of Send Money to eWallet R 20.00 Electronic Subscriptions Services (fee per month) Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account My Limit Alert R 3.00 Scheduled Payment Alert R 3.00 Balance Alert (fee per month) Smart Save Account Credit Card Monthly R 0.95 Weekly R 3.00 Daily R 15.00 eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Mzansi Payment Notifications Email R 0.70 SMS R 1.10 Fax R 5.00 Other Fees Card Courier Fee R 95.00 Online Banking Password Reset Telephone Banking (Consultant Assisted) R 55.00 Online Banking Account Verification (FNB Accounts and Other Banks Accounts) R 4.35 Cash Swap 1.61% of Cash Value Account Overdrawn Fee (when your Account limit has been exceeded) R 57.00 Wrongfully Disputed Debit Order Fee (if disputed after 40 days and valid agreement exists) R 130.00 Cash Centre Deposit: Error in Cast R55.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Social Grant Introduction This account is no longer available for new custsomers and is valid only if you live in the Eastern Cape, and get a grant of any kind from Eastern Cape Government. You are not permitted to have debit orders with this account. Transaction Description Easy Easy Account Account Social Grant Monthly Fees Monthly Account Fee R 6.50 Online and Cellphone Banking Subscriptions FREE InContact FREE Linked Savings Account (Savings Pocket) FREE Card Purchases Pay with your Card FREE Youth (Fluid) Account and Islamic Youth Account R 3.50 Other Banks' Mini ATM R 3.50 FNB ATM R 6.50 Other Banks' ATM R 6.50 FNB Branch R 15.00 Deposits Cash Deposit at FNB ATM R 6.50 Cash Deposit at FNB Branch R 15.00 ENC Upliftment Fee and Special Clearance Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts FNB Mini ATM/ Slimline Cheque Deposit at FNB Branch and ATM Smart Account and Islamic Smart Account FREE Cash Withdrawals Cash@Till™ Keeping Banking Simple R 20.00 (per deposit) R 85.00 Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Prepaid Purchases Using eChannels & Mobile Channels R 1.10 Other Banks' ATM R 8.50 Telephone Banking (Consultant Assisted) R 8.50 Credit Card eWallet Forex Global Accounts TM MoneyGram™ The Small Print Home Home Transaction Description Social Grant Linked Account Transfers Into linked Savings Account (Savings Pocket) FREE Using Mobile Channels R 1.00 Using eChannels R 6.50 Telephone (Consultant Assisted) R 35.00 FNB Branch R 43.00 Introduction Keeping Banking Simple Easy Easy Account Account Easy Smart Account and Islamic Smart Account Payments Using Mobile Channels R 1.00 Using eChannels R 6.50 Telephone (Consultant Assisted) R 35.00 FNB Branch R 43.00 Debit Orders Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Internal R 3.50 External R 6.50 Youth (Fluid) Account and Islamic Youth Account Online R 5.00 Student (Lifestart) Account Mobile Channels R 5.00 Telephone Banking (Consultant Assisted) R 15.00 Branch R 43.00 Cancel Debit Order (Stop Payment) Scheduled Payment Related (Establishment and Amendment) Online FREE Branch R 11.50 Balance Enquiries Using eChannels & Mobile Channels FREE Point-of-Sale FREE Other Banks' ATM R 1.25 Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Forex Global Accounts TM MoneyGram™ The Small Print Print Home Transaction Description Social Grant Statements Cellphone Banking Mini Statement FNB ATM Transaction List FREE R 3.00 Historical Statements older than 3 months - Online Banking R 6.00 (per statement) Posted/Printed Statement R 13.00 (per statement) Historical Statements older than 3 months - Branch and Telephone Banking R 13.00 (per statement) Provisional Statement - Branch and Telephone Banking R 13.00 (per page) Unsuccessful Transactions (Insufficient Funds or Limit Exceeded) FNB ATM Other FNB (Point-of-Sale, Scheduled Payment, EDO) and other banks’ ATM Returned Item (Debit Order and Scheduled Payments) FREE R 7.50 R 80.00 Convenience and Value Added Services Buy LOTTO™/Powerball Cardless Cash Withdrawals Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts R 5.00 (per item) Card Replacement Fees Electron Introduction R 1.50 R4.25 + (R6.70 per R500.00) Send Money Send Money to an eWallet R 8.50 Reversal of Send Money to eWallet R 20.00 Electronic Subscriptions Services (fee per month) Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account My Limit Alert R 3.00 Scheduled Payment Alert R 3.00 Balance Alert (fee per month) Smart Save Account Credit Card Monthly R 0.95 Weekly R 3.00 Daily R 15.00 eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Social Grant Payment Notifications Email R 0.70 SMS R 1.10 Fax R 5.00 Other Fees Card Courier Fee R 95.00 Online Banking Password Reset Telephone Banking (Consultant Assisted) R 55.00 Online Banking Account Verification (FNB Accounts and Other Banks Accounts) R 4.35 Cash Swap 1.61% of Cash Value Account Overdrawn Fee (when your Account limit has been exceeded) R 57.00 Wrongfully Disputed Debit Order Fee (if disputed after 40 days and valid agreement exists) R 130.00 Cash Centre Deposit: Error in Cast R55.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Stokvel Account Introduction Keeping Banking Simple Stokvel is a book based savings account for a group of people who want to save together. Transaction Description Stokvel Monthly Fees Monthly Account Fee Minimum Balance Required for Rebate R 5.75 R 5 000.00 Cash Withdrawals FNB Branch R 25.00 Deposits Cash Deposit at FNB ATM 0.70% of deposit value (min R5.50) Cash Deposit at FNB Branch R4.50 + 1.50% of withdrawal value Cheque Deposit at FNB Branch and ATM R 20.00 (per deposit) Linked Account Transfers Using Mobile Channels R 1.00 Using eChannels R 3.50 Statements Provisional Statement - Branch and Telephone Banking R 13.00 (per page) Lost Book Replacement Fees Lost Book Replacement Fees R 24.00 Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Smart Save Account Introduction This account is no longer available to new customers. If you have R5000 in your Smart Savings Account at all times during the month, you will get 10 free transactions (this does not include cash deposits, special instructions, penalty fees or statment changes). Transaction Description Easy Easy Account Account Smart Save Monthly Fees Monthly Account Fee Minimum Balance Required for Rebate R 5.75 R 5 000.00 Cash Withdrawals FNB Branch R 25.00 Deposits Cash Deposit at FNB ATM 0.70% of deposit value (min R5.50) Cash Deposit at FNB Branch R4.50 + 1.50% of withdrawal value Cheque Deposit at FNB Branch and ATM R 20.00 (per deposit) Linked Account Transfers Using Mobile Channels R 1.00 Using eChannels R 3.50 Statements Provisional Statement - Branch and Telephone Banking R 13.00 (per page) Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Lost Book Replacement Fees Lost Book Replacement Fees Keeping Banking Simple R 24.00 Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Credit Card Introduction Keeping Banking Simple Credit Card is no longer just about credit. It has grown into the ultimate transactional tool, giving you real value and benefits that make life rewarding with everyday savings. Bank • FREE monthly subscription to FNB eChannels and Mobile Channels • FREE inContact; we’ll SMS you every time R100 or more goes into, or out of your account Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts • FREE balance enquiries using FNB eChannels and Mobile Channels • FREE email or posted monthly statements • FREE lost card protection and PIN replacement • Auto-payment solution offers you the convenience of having your account paid on time, every time • You don’t pay extra fees when you swipe your Credit Card; there are no transaction fees no matter how big or small your purchase Save Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account • FREE unlimited swipes: all swipes are FREE, that means you save money as there are no transaction fees when spending on small and big ticket items • We offer you personalised and competitive debit interest rates - calculated for the individual, not the product • We also offer you credit interest rates Borrow • Up to 55 days INTEREST-FREE credit • We offer you personalised and competitive debit interest rates of up to 3% lower than other products calculated for the individual, not the product Insure • Debt Protection Plan cover to settle your outstanding Credit Card debt in the event of death, permanent Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex disability and retrenchment • Accidental Death Plan cover for you or your family in the event of your death in an accident • Safeguard your family’s lifestyle with FNB’s Lifestyle Protector in the event of death or permanent disability Global Accounts MoneyGram™ The Small Print Home Lifestyle • Should you meet the qualifying criteria, you could qualify for a monthly R50.00 discount on your new smartphone or tablet offering Introduction Keeping Banking Simple • FREE AA Emergency Roadside Assistance with a linked Petro Card • Get FREE Global Travel Insurance that keeps you covered locally and internationally, when you purchase your travel ticket(s) using your Credit Card • For your convenience, we can deliver your Credit Card to your home or office (delivery fees may apply) Safety • Your Chip and Pin Credit Card provides you with a secure way to pay, making transactions safer than ever before • Online Secure is a service offered by FNB that uses a One Time PIN (OTP) to protect your card against unauthorised use when transacting online eBucks Rewards • As a Credit Card customer, you can earn eBucks for doing everyday things like shopping, filling up with fuel or loading airtime using your FNB Credit Card and doing your banking with FNB • You can spend your eBucks on fuel, electronics and appliances, travel, books, CDs and DVDs, flowers, outdoor equipment, fashion – pretty much anything! • You will get a guaranteed 1% back in eBucks on your Credit Card spend and up to 15% back on your fuel, Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account prepaid airtime, electricity, Checkers & Shoprite spend • For detailed information on how to qualify, earn and redeem your eBucks, please visit www.fnb.co.za or any FNB Branch Exclusive to FNB Platinum Credit Cardholders Savings Account • Access to the 24/7 Platinum Call Centre Mzansi Account • Access to SLOW airport lounges for domestic and international travel • Access to SLOW in the City • FREE Take Me Home benefit on a linked Platinum Petro Card and standalone Petro Cards allows you to make use of a designated driver service when you need to get home safely NEW Student (Lifestart) Account Social Grant Stokvel Account Bundled Platinum pricing option From 1 October 2014, if you hold a qualifying FNB Platinum Cheque and Credit Card Account, you will qualify for the Bundled Platinum pricing option of R199 on your Platinum Cheque Account. This discounted fee will include your Platinum Cheque Account and Credit Card monthly fees as well as your eBucks linkage fee and fees for up to 5 additional Credit Cards.* Smart Save Account Credit Card eWallet To find out more about this pricing option, please refer to the Personal Cheque Account section. Forex Global Accounts MoneyGram™ Terms, conditions and rules apply. *Excludes your Linked Petro Card Fee The Small Print Home Monthly Fees Introduction Fees that have not changed or have been reduced are reflected in turquoise. For ease of reference, monthly NCA Card Fees for our product range have been segmented below. Transaction Description Fee Classic Credit Card Fees (per Month) Credit Card Monthly Account Fee R23.00 Credit Facility Service Fee R5.00 Additional Card Fees (per Card Linked to Account) R12.50 Linked Petro Card (per Card Linked to Account) R14.50 Initiation Fee (once-off) R135.00 Gold Credit Card Fees (per Month) Credit Card Monthly Account Fee Credit Facility Service Fee R24.50 R7.50 Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Additional Card Fees (per Card Linked to Account) R12.50 Linked Petro Card (per Card Linked to Account) R14.50 Initiation Fee (once-off) R135.00 Youth (Fluid) Account and Islamic Youth Account Credit Card Monthly Account Fee R53.00 Student (Lifestart) Account Credit Facility Service Fee R10.00 Additional Card Fees (per Card Linked to Account) R13.25 Linked Petro Card (per Card Linked to Account) R20.00 Initiation Fee (once-off) R135.00 Platinum Credit Card Fees (per Month) Credit Facility Service Fee Mzansi Account Social Grant Standalone Petro Card Fees (per Month) Petro Card Monthly Account Fee Savings Account R28.50 R7.50 Additional Card Fees (per Card Linked to Account) R12.50 Initiation Fee (once-off) R135.00 Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Definitions Introduction • Credit Card Monthly Account Fee: is the cost charged monthly for the administration and maintenance of your Credit Card Account • Credit Facility Service Fee: is the cost charged monthly for the routine administration of maintaining your Credit Facility Other Credit Card-related Fees Transaction Description Fee Purchases Credit Card Purchase FREE Credit Card Budget Purchase FREE Commission and Currency Conversion Fee on International Card Purchases Fuel Transaction Fee (Petro Cards only) 2.75% of transaction value R4.75 (per R500.00) Cash Withdrawal Fees FNB ATM R6.70 (per R500.00) Other Banks’ ATM R6.50 + FNB ATM Fee FNB Mini ATM (per R500.00) Branch (includes all Financial Institution Branches and the Purchase of Foreign Exchange) Cash on Budget: % of Value R4.00 R43.00 + 1.61% of withdrawal value R47.50 + % of withdrawal value Platinum 2.00% Gold 2.25% Classic 2.50% International^ (ATM and Branch) R28.00 + 1.61% of withdrawal value Deposits Cheque Deposits (FREE for Encore) R20.00 FNB ATM with Automated Deposit Terminal (ADT): % of value 0.70% Minimum R5.50 Cheque Clearance Fee R250.00 ^ This fee is subject to exchange rate fluctuations and may be reviewed quarterly. Some international ATMs charge an additional surcharge. Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Definitions Introduction • Credit Card Monthly Account Fee: is the cost charged monthly for the administration and maintenance of your Credit Card account • Credit Facility Service Fee: is the cost charged monthly for the routine administration of maintaining your Credit Facility Other Credit Card-related Fees Transaction Description Fee Linked Account Transfers & Account Payments IVR Smart Transfer to FNB FREE Linked Account Transfers R3.50 Third Party Payments R7.00 Telephone Banking (Consultant Assisted) R35.00 Transfers and Payments at Branch R43.00 Voucher Retrieval Requests Local R75.00 International R250.00 Other Fees Declined Transaction Fee R7.50 Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Bank Cheque Administration Fee R80.00 Card Replacement Fee (per Card) (Standard 3-day Delivery) R115.00 Fast-track Card Replacement Fee (per Card) (24-hour Delivery on Request) R385.00 Mzansi Account FREE Social Grant Card Delivery to nearest FNB Branch Card Courier Personal Delivery (FREE for Platinum Cardholders) R195.00 Section 129 Letter Fee R55.23 Convenience Fees Send Money to an FNB eWallet R8.50 Reversal of Incorrect “Send Money to an FNB eWallet” Transaction R20.00 Cardless Cash Withdrawal (Cellphone Banking) R4.25 + FNB ATM Fee Pay2Cell R3.50 LOTTOTM/Powerball Purchase R2.00 Prepaid Transaction Fee (FNB ATM, Cellphone, Online & Telephone Banking) R2.00 Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts TM MoneyGram™ The Small Print Home Credit Card Monthly Account Fees and Credit Facility Service Fees are not negotiable. Important Information • The above pricing is inclusive of VAT • Credit Card and Petro Card customers over the age of 55 can benefit from a 50% discount on the Monthly Card Fee, with our Encore offering, however you are required to apply for this product. Credit Card Terms and conditions apply. • Interest rates are personalised and appear on the Credit Card Statement • Visit our website at www.fnb.co.za for a copy of the Terms and Conditions that govern our agreement • Should you require further information on any Credit Card products or services, please contact Credit Card Customer Enquiries on 087 575 1111 • If your Credit Facility goes into arrears, you will be liable for collection fees in accordance with the National Credit Act Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home eWallet Introduction Keeping Banking Simple Easy Easy Account Account With eWallet, you can send money instantly to a valid South African cellphone number. The recipient can access money in the eWallet and doesn’t even need a Bank Account. They can get cash at any FNB ATM, buy prepaid airtime, data, electricity and more. Fees for these options are set out below. Fees that have not changed or have been reduced are reflected in turquoise. Transaction Description Monthly Account Fee Fee FREE Deposit Cash into eWallet at FNB ATM Advance R6.00* FNB ATM Cash Withdrawals (first withdrawal per send is free) R6.00* Prepaid Purchases R1.50 Send Money from an eWallet to another eWallet R6.00 Transfer from eWallet to your FNB Account FREE* GeoPay from eWallet R1.50* Payment to a Bank Account R1.50 Purchase or Get Cash at Selected Stores** FREE Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Other Fees Stokvel Account Monthly Dormancy Fee (charged after 6 consecutive months of inactivity) R6.00 Declined Transaction at an FNB ATM FREE FNB eWallet Balance Enquiry FREE Smart Save Account FNB eWallet Transaction List FREE Credit Card eWallet Forex Global Accounts * Not applicable to eWallet Pro wallet holders. Refer to www.fnb.co.za ** List of selected stores available on www.fnb.co.za MoneyGram™ The Small Print Home Forex Introduction At FNB Forex we aim to simplify your Foreign Exchange Transactions. Keeping Banking Simple With your convenience in mind, we have adapted our Forex for personal banking so that you can effortlessly: Easy Easy Account Account • Send monetary gifts abroad • Pay tuition fees in another country • Buy clothing and goods from anywhere in the world • Order foreign currency and have it delivered to your business premises • Pay in advance for your travel arrangements such as accommodation, cruises, car hire, etc • Receive money from abroad • And so much MORE Next time you need to order foreign currency, pay for shipments from abroad or receive incoming foreign currency payments, use one of FNB’s channels: • FNB Online Banking • Forex Advisory Team • FNB Branches MoneyGram Channels include: • FNB Branches (load beneficiaries and transact) • FNB Cellphone Banking (transact once beneficiaries have been saved in-branch) • FNB ATMs (transact once beneficiaries have been saved in-branch) • Forex Advisory Team Rewards Global Payments Sending and receiving money in a foreign currency via Online Banking will earn you up to 50% back in eBucks** on the transaction charges. Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Standing Instructions* Should you receive money from abroad in a foreign Currency on a regular basis, you can give us permission to convert these payments on your behalf, and you will earn up to 100% back in eBucks** on the transaction charges. Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts *Standing Instructions apply to gifts, salaries, pension, alimony and annuities. **Subject to standard eBucks earn rules. MoneyGram™ The Small Print Home Transaction Description Fee Travel Products Bought from FNB Cash Passport Initial load fee (per currency) R105.00 Cash Passport commission (minimum R65) 1.850% Foreign Notes commission (minimum R70) 1.900% LSL,NAD,SZL Notes Commission (minimum R90) 3.000% Travel Products sold to FNB Cash Passport If originally bought from FNB and proceeds credited to an FNB transactional account commission If proceeds credited to an account other than an FNB transactional account commission (minimum R65) FREE 1.850% Foreign Notes Foreign Notes Commission (minimum R70) 1.900% LSL,NAD,SZL Notes Commission (minimum R90) 3.000% International Payments Outward SWIFT Transfers Commission (minimum R135, maximum R650) 0.50% Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account SWIFT fee R100.00 Additional fee when payment is sent in South African Rand R110.00 Savings Account 0.50% Mzansi Account Inward SWIFT Transfers Commission (minimum R135, maximum R650) Additional fee when payment is received in South African Rand R110.00 Social Grant Money Transfers Stokvel Account Send Money to Zimbabwe/Mozambique Value R100 – R1000 R45.00 Value R1001 – R2000 R70.00 Value R2001 – R3000 R105.00 Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Introduction Fee Keeping Banking Simple Foreign cheques Drafts Draft Fee Easy Easy Account Account 1.00% Commission (minimum R210, maximum R870) R100.00 Smart Account and Islamic Smart Account Bills Negotiable Commission (minimum R210, maximum R870) 1.00% Delivery Delivery charge R150.00 Failed delivery charge (if customer is not available when appointment was made) R150.00 Personal Cheque Account and Islamic Personal Cheque Account Other Products and Services Forward Exchange Contracts Establishment R100.00 Drawdown (per drawdown) R100.00 Cancellation R100.00 Extension R100.00 Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Exchange Control Applications to the SARB Minimum Fee (per application) Special request or follow-up Discretionary Admin Fee (minimum) R1 140.00 Savings Account R75.00 Low Value Inward SWIFTs and Bills Negotiable Mzansi Account Foreign Currency Inward SWIFTs and BNs Value R0 - R100.00 R29.00 Value R100.01 - R500.00 R58.00 Value R500.01 - R1 000.00 R111.00 Stokvel Account Normal charges as per product pricing schedule Smart Save Account Value R1 000.01+ Inward SWIFTs received in South African Rand Social Grant Commission ZAR Fee Value R0 - R100.00 R29.00 R0.00 Value R100.01 - R500.00 R58.00 R0.00 Value R5 00.01 - R1 000.00 R111.00 R0.00 Value R1 000.01 - R2 000.00 R135.00 R35.00 Value R2 000.01 - R3 000.00 R135.00 R90.00 Value R3000.01+ Normal charges as per product pricing schedule Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Transaction Description Fee Inward Pension Transfers Value R0 - R1 000.00 R15.00 Value R1 000.01 - R5 000.00 R30.00 Value R5 000.01 - R10 000.00 R45.00 Value R10 000.01 - R25 000.00 R48.00 Value R25 000.01 - R40 000.00 R50.00 Value R40 000.01+ R52.00 Introduction Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print Home Home Global Accounts Introduction Keeping Banking Simple FNB Global Accounts makes offshore investment simple and convenient. Easy Easy Account Account With Global Accounts via Online Banking, you are able to: • Open and manage your Global Accounts, • Hold your individual foreign investment allowance in a foreign currency by simply transferring funds from your FNB Cheque Account into your Global Account, • Make payments to an offshore account from your Global Account, • Repatriate authorised capital from abroad or send your foreign earnings from wherever you are in the world to your Global Account. (All transactions are subject to the South African Reserve Bank requirements) US Dollar • British Pounds • Euros • Australian Dollars • Indian Rupees • Chinese Renminbi Transaction Description Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Fee Transfer to/from your FNB Cheque Account to/from your Global Accounts R50.00 Transfer between Global Accounts R50.00 International Payments 0,50% Stokvel Account Credit Card R100.00 eWallet Forex Inward SWIFT Transfers Commission (minimum R135.00 maximum R650.00) 0,50% Credit Interest Rate Enquire Interest is paid on Global Accounts and no minimum blance is required. Rates are subject to change. For Credit Interest Rates, refer to rates on www.fnb.co.za Social Grant Smart Save Account Outward SWIFT Transfers SWIFT fee Savings Account Mzansi Account Global Accounts Commission (minimum R135.00 maximum R650.00) Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Global Accounts are offered in the following currencies: • Easy Smart Account and Islamic Smart Account Forex Global Accounts MoneyGram™ The Small Print Print Home MoneyGramTM Introduction With MoneyGram from FNB, it is easier than ever to send and receive cash globally via FNB branches, ATMs and Cellphone Banking. TM MoneyGram™ is a money transfer service used to do cross-border, person-to-person payments. It’s an affordable, reliable, fast and convenient way to send or receive foreign currency. Note: All beneficiaries must first be added in-branch, after which you will be able to transact via FNB ATMs or Cellphone Banking. Send Amount (USD) From To Send Fee (USD) $0.01 $50 $7 $50.01 $100 $10 $100.01 $150 $11 $150.01 $200 $13 $200.01 $250 $15 $250.01 $300 $17 $300.01 $400 $19 $400.01 $500 $24 $500.01 $600 $29 $600.01 $700 $34 $700.01 $800 $39 $800.01 $900 $44 $900.01 $1 000 $49 $1 000.01 $1 200 $55 $1 200.01 $1 500 $63 $1 500.01 $1 800 $70 $1 800.01 $2 500 $90 $2 500.01 $5 000 $140 $5 000.01 $7 500 $240 $7 500.01 $10 000 $290 Keeping Banking Simple Easy Easy Account Account Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts Pricing is set by MoneyGramTM and subject to change at their discretion. MoneyGram™ The Small Print Print Home The Small Print Introduction Important information about our products and prices • FirstRand Bank Ltd reserves the right to change pricing and package pricing plans or introduce new fees from time to time. We will give you at least 20 business days’ notice of these changes on the FNB website or Keeping Banking Simple Easy Easy Account Account on FNB ATMs • Errors and omissions excluded • You must apply for each facility or product individually. The grant of any facility or product is subject to you meeting the credit and qualifying criteria of that product or facility • Each facility or product has a set of terms and conditions relevant to that facility or product. We agree these terms and conditions with the applicant. If there is a conflict between product and facility specific terms and conditions and what is outlined in this pricing guide, we will follow the normal terms and conditions that apply to such a facility or product • The Bank reserves the right to change at any time the features of any product or facility • First National Bank, a division of FirstRand Bank Ltd, is an Authorised Financial Services Provider Standard Terminology To assist you in comparing FNB’s charges with those of other banks, we have, as far as possible, used standardised terminology throughout this guide. This is in accordance with Section 13 of the Code of Banking Practice (COBP). In the case where we have used FNB-specific terminology, we have added the table below indicating the appropriate standardised terminology which may be used by other banks. FNB Term (as per pricing guide) Standard Terminology Card Purchase Card Transaction Payment Third Party Payment/Stop Order Smart Account and Islamic Smart Account Personal Cheque Account and Islamic Personal Cheque Account Encore Cheque Accounts Youth (Fluid) Account and Islamic Youth Account Student (Lifestart) Account Savings Account Mzansi Account Social Grant Stokvel Account Smart Save Account Credit Card eWallet Forex Global Accounts MoneyGram™ The Small Print
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