OUR PROMISE: Knowing that every child’s life is sacred, it is the promise of Cook Children’s to improve the health of every child in our region through the prevention and treatment of illness, disease and injury. March 2011 | Issue 187 f cus What’s so Urgent in Southlake? Southlake’s growth from a rural area to a booming and tight knit community is an amazing story. The city has much to be proud of including being named on Forbes.com as the most affluent neighborhood in the United States in 2008. Cook Children’s has been a part of the community for many years and is growing along with Southlake to meet the health care needs of the children in this ever-changing population. On March 3, 2011, members of the Southlake Business Exchange and a gathering of special guests witnessed the next chapter of growth for this community and Cook Children’s – the ribbon-cutting of Southlake’s first pediatric urgent care and specialty center (at right). The doors will officially open for patients on April 1, and Cook Children’s will celebrate with Southlake residents during a fun filled family event on April 23. This new development enhances the relationship Cook Children’s already has with the Southlake, Grapevine, Colleyville and Keller areas and brings directly to Southlake a Cook Children’s Urgent Care center which will be open seven days a week from 11 a.m. to 10 p.m. In addition, several pediatric specialty services will be available, including neurology, cardiology, gastroenterology, pulmonary, endocrinology, orthopedic surgery, pediatric surgery, hand surgery, psychiatry and psychology (testing and therapy). Among the many amenities incorporated in this multi-specialty facility are an iMac book in all the waiting rooms with internet access and an interactive waterfall on the wall. The kids, and the parents too, will undoubtedly be impressed by this cool new feature,in which the ‘water’ moves when you touch it. Medical Center President Nancy Cychol said, “By opening the first pediatric urgent care and specialty service, we are meeting the needs of Southlake and its residents. Southlake continues to grow in population and we feel this is the best way possible to meet the health care needs of the community, by going directly to them.” NICU stays BSI-free for 500 days and counting Join us in boisterous praise of our NICU staff who have successfully kept this unit free of bloodstream infections for more than 500 days as of Friday, March 11, or as their breakroom scrolling marquee says: What BMV truly means With a few scans of some barcodes, bedside caregivers can have high confidence that the medication a child is about to take is just what the doctor ordered. While “BMV” is literally the acronym for Bedside Medication Verification, the true definition of BMV and what it means to Cook Children’s is much greater. BMV truly means ‘increased patient safety’ because it aims to reduce medication errors on the administrative side. At Cook Children’s, patient safety has always been and always will be a high priority and BMV is another tool in our toolbox, like CPOE and electronic medical records, for us to continue making acrossthe-board patient safety a reality. With BMV in place throughout the entire Medical Center since last fall, many units are achieving our target by posting an average 95 percent scan rate and more than 400 users had an admirable 100 percent average scan rate. Three years ago when planning on this IS-led project was initiated, many pieces needed to fall into place from caregivers adapting their procedures and bedside care to acquiring all the technology necessary to make BMV barcode scanning possible, such as the need for computers with scanners at every bedside, new armbands, and barcodes on all medications. For Pharmacy, the addition of the medication repackager (at right) and carousel were essential because they drastically increased the efficiency in preparing medication through packaging and labeling each pill or dose with a barcode. From the Pharmacy staff’s perspective, Medication Safety Specialist Lorrainea Williams understands how BMV helped their team achieve their purpose. “Our role is to provide the best care of our patients by ensuring that their medicines are appropriate, have desired results, few side effects, and are dispensed with the upmost care,” Williams says. Williams continues to explain that BMV does not replace clinical judgment by the caregivers but rather is a means to instant and consistent results with what the doctor truly prescribed. And, the staff recognizes the value of BMV. She says, “The reason the response from caregivers has been extremely positive and complimentary is due to the fact that a great product was rolled out that delivered on and keeps delivering what was promised.” The ongoing success of BMV as a way of life for our staff is a direct result of treating it as an allinclusive project and fostering collaboration. Sustaining these incredible scan rates is possible because of a dedicated group that evaluates caregiver BMV feedback on a weekly basis to identify any barriers and process improvement opportunities. Patient Safety Officer Joann Sanders, M.D., says, “This really is a tribute to our caregivers that have helped shape this program to make it the best possible program to increase patient safety. Along with a significant shift in culture with the implementation of CPOE and electronic medical records, these caregivers embraced BMV because they recognized that is was aligned with the best patient care we can provide. And that is why BMV smoothly and successfully became a part of caring for children at Cook Children’s.” If you haven’t completed your online parking form, visit CookNet, ‘i want to...’ and ‘update Parking Form’ today to do so. Junior Achievement reaches little kids in a big way Cook Children’s promise centers around the improvement of all children’s lives in the area we serve. So it is fitting that Cook Children’s has continued its partnership with Junior Achievement USA (JA), a local nonprofit organization that provides several solutions to increase the percentage of high school students who graduate with a diploma. This year, several Cook Children’s employees joined a one-day volunteer program sponsored by JA that helps students connect what they are learning in school to the real world. Children in the kindergarten, first and second grade classes of Lilly B. Clayton elementary school were treated with special visitors from Cook Children’s that taught them important lessons about “Ourselves,” “Our Families,” and “Our Community.” These volunteers were led by Jacquie Miller, Director of Anesthesia and Shane Mathew, Safety & Emergency Manager, and included: Eric Presson, Administration Stan Davis, Administration Amanda Martin, Laboratory Ambree Vickers, Finance Audra Trussell, Child Life Brian Fox, Radiology Cathy Ross, Radiology Cindi Van Order, Pharmacy David Hollar, Security David Matteson, Administration Destiny Clarke-Davis, Child Life Joe Paugh, Neurology Julie Withaeger, Magnet Program Laura Grywatch, Radiology Cook Children’s and JA will partner again in May to do a similar one-day program for older kids. If you would like to participate, please contact your director and look for information to follow about this important program! Louis White, Security Margie Dorman O’Donnell, Case Management Misty Wallis, Radiology Nick Markham, Environmental Services Noelia Echols, Surgery Pam Stevens, Patient Registration l to r: Amanda Martin and Serelia Frankin work with the students. Completed Lawson MSS training and got questions? Here is your chance to shed some additional light on what is expected of you when working in Lawson Manager Self Service. Visit CookNet for a list of dates, times and locations of these Help Sessions. Please note these Help Sessions are intended for managers, directors and above. Sarah Macomber, Anesthesia Serelia Franklin, Laboratory Spencer Seals, Administration Stephanie Harden, Finance Veronica Rios, Finance Veronica Tolley, Orthopedics l to r: Shane Mathew, JA’s Laura Clingman and Jacquie Miller Time to join the March of Dimes 2011 As you now know, our NICU has surpassed a significant milestone in protecting the lives of our littlest patients by eliminating bloodstream infections for the last 500 days. Through your support of the next March of Dimes walk on Saturday, April 16, you can help out babies just like them. Cook Children’s has long been a proud sponsor of March of Dimes and this year’s rallying cry is “We march because babies can’t march for themselves.” By registering as a member of Cook Children’s team at www.marchforbabies.org/team/t1501002, you get to be a part of this important cause. Simply register and donate a minimum of $20, and you will receive a free Cook Children’s March of Dimes team shirt (seen We march because babies can’t march for themselves. march of dimes here). This year the shirts are available in adult sizes small to 3XL. Be sure to notify Candice Alphin at 682-885-3853 or [email protected] or one of the Team Captains below to ensure that your team shirt is ordered. Shirts will be distributed prior to the walk. For all walkers who register prior to March 14, a drawing will be held to win one of five pairs of Texas Rangers’ tickets. Here are this year’s Team Captains: 3 North/South - Stacey Schroder 3P - Diane Holman Arlington Cardiology - Rosa Marquez Bone Marrow - Lisa Still Child Life - Mandy Ebner CCPN Grapevine/Colleyville - Misty Bernard CCPN Hurst - Latray Goree CCPN Northside - Armida Ballesteros HIM - Leann Threadgill HR (Burnett) - Suzanne Seider/Melissa Stow Lab - Linda Snow NICU - Amanda Davis Organizational Dev - Rachel Bowes PFS/CBO South Hills - Felicia Moore PICU - Anna Hollis Pulmonary - Michelle Dearing Radiology - Esther Rutledge Rehab - Carmen Landry Respiratory - Karla Richardson Social Work - Montse Lightfoot South Rehab - Heather Ross TCU - Delores Moore If you have any question, please contact Alphin or any of the Team Captains listed above. Please join us on April 16 at 8:30 a.m. at Farrington Field as we stand up and walk for the more than 29,000 premature babies born in Tarrant County. Are you ready to save some daylight? This Sunday marks the beginning of Daylight Saving Time, so be sure to set your clocks forward an hour before going to bed on Saturday night. If you are an employee, who will be working during the Daylight Savings Time Change at 2 a.m. on Sunday, March 13, 2011, remember to clock in and out from the same Kronos clock when you are swiping in and/or out for shifts covering the 2 a.m. time change. This is necessary so employees that work during this period are paid correctly. Also, employees scheduled to work the shift during this change at 2 a.m., Sunday, March 13, 2011, will work one less hour during this time.
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