Senior LIFESTYLES A Quarterly Newsletter Exclusively for HealthCare Partners’ Medicare Advantage Members “I was so much older then. I’m younger than that now.” – Bob Dylan Winter 2015 When it comes to living well, what could be more important than your health? HealthCare Partners is committed to helping you live a healthier life. In this issue: Member Events Description and Registration Guidelines...............Page 2 Member Events Calendar........................................................................Pages 4-5 Health & Wellness Tips..........................................................................Page 6 Learn how you can earn extra $ with our Ambassador Program......Page 7 Member Event News..............................................................................Back Cover Feeling Lucky? Enter our Free Winter Raffle!.....................................Back Cover Senior LIFESTYLES As a HealthCare Partners Member, you are automatically enrolled in our Member’s Club, featuring events designed to create an enriching and enjoyable experience for lifelong wellness. Most events are free and priority registration may be given to members residing in the county of the member event location. Please have your Health Plan Member I.D. Card available when you call to register for member events. Important Member Event Registration Guidelines: Please call 1-800-501-1799 and speak with one of our representatives to register for a member event. Please do not leave a message as NO RESERVATIONS WILL BE ACCEPTED WITH A PHONE MESSAGE and your call will not be returned. Please let us know if you need to cancel a reservation as there is a waiting list for many of our events. Due to the popularity of our events, please note the following Event Attendance Policy: If you fail to attend three events over a three month period without notifying us in advance, you will not be eligible to participate in any events for the remainder of the calendar year. You may call to register for February and March events beginning on Monday, January 19 at 8:30 am. Please note you must register no later than 14 days prior to each event. Member Event Highlights: Come in from the cold and join us for some good times with your fellow members and HealthCare Partners staff! For a complete calendar listing, please refer to pages 4-5. February: It’s American Heart Month! Enjoy a light breakfast and learn as we play Healthy Heart Bingo. Get cooking with the Baking Coach as we make and take home a delicious heart healthy treat for Valentine’s Day while learning about the health benefits of dark chocolate! Bring your questions and get answers at our Health and Wellness lecture featuring Heart Health. Get fit and learn how to improve your balance and prevent falls with a fitness expert, and indulge in our trip to the Brooklyn Museum for an insider’s look at the Art of High-Heeled Shoes! March: March is National Nutrition Month! Fun, Food, and Facts return with a light breakfast and Nutritional Bingo. The Baking Coach returns with a hands-on lesson for cooking and eating healthy on a budget. Our Health & Wellness Series continues with Colorectal Cancer Awareness. Cornell Coop will stop by to show us how to make celebrations fun, healthy, and active. Then it’s time for our own celebration with our Open House, including games, fitness demos, refreshments, and health tips! Then we are back on the road with a trip to the famous Carnegie Hall and the United Nations for a guided tour. We’ll finish the month with a Film Festival … sit back and enjoy one or all of these fabulous films while enjoying some healthy snacks: • Romeows (Retired Older Men Eating Out Wednesdays): An award-winning film featuring Brooklyn on a plate; a moveable feast about friendship, continuity, longevity, and brotherhood. • Soul Food Junkies: How the American culinary tradition of soul food began, to the present efforts to cook healthier versions of these beloved foods while holding on to these traditions rich with family history. • Joan Rivers: A Piece of Work: Follow a year in the life of the trailblazing comic, covering her entire career and her relentless desire to keep working (and working) with humor. Wickedly funny and surprisingly moving. www.hcpipa.com 2 Senior LIFESTYLES Start the New Year with a healthier new you! Annual preventive screenings are necessary for prevention and early detection of disease. Screenings for colon cancer, breast cancer, glaucoma, and coronary artery disease among others should be performed each year. At HealthCare Partners, we are committed to promoting the health and well-being of our members. Together with you and your Doctor, we work as a team to manage your overall health to help you reach your wellness goals. We will reach out to you throughout the year to remind you of the tests and screenings you will need. “The greatest gift of wealth is health.” – Virgil Preventive Screenings The screenings below are recommended annually. Screening Appointment Completed BMI ____________________ ____________________ Mammogram ____________________ ____________________ Glaucoma ____________________ ____________________ Colon Cancer ____________________ ____________________ Cholesterol ____________________ ____________________ Diabetic ____________________ ____________________ BMI ____________________ ____________________ Mammogram ____________________ ____________________ Call to schedule your screenings today! New for 2015! If it’s your birthday month, we want to celebrate you! RSVP and attend any member event during your birthday month and receive a free gift.* *Members only please, limit 1 gift per person, must show proof of birthday. Happy Birthday, Jean! Happy 100th Birthday to HealthCare Partners Members Salvatore S. and Alice B.! HCP member Jean W. is pictured here with Dr. Ricky Vohora of Excel Urgent Care at a recent member event. www.hcpipa.com 3 Senior LIFESTYLES February 2015 Monday All events are FREE to our members unless otherwise noted. You MUST R.S.V.P. for ALL events. Please call: 1-800-501-1799 Tuesday Wednesday Thursday Friday February is American Heart Month! Give your heart a valentine gift: Dance, walk, or just listen to a favorite song! Anything can be fun when you add music – even cleaning! 2 Phone registration for all February and March events begins on Monday, January 19 at 8:30 am Brooklyn 9 Valentine’s Day Special Event! Flatbush YMCA 1401 Flatbush Avenue 10:00 am 3 Nassau 4 Queens 5 Valentine’s Day Health & Wellness Special Event! Series: Heart Health Ethical Humanist Harvest Room at Society of LI Jamaica Market 38 Old Country Road 90-40 160th Street Garden City Jamaica 9:30 am 11:00 am Brooklyn 6 Guided Tour: Killer Heels: The Art of the High-Heeled Shoe Brooklyn Museum 200 Eastern Parkway 11:00 am Nassau 10 Balance Exercise For Fall Prevention Island Assisted Living 820 Front Street Hempstead 1:00 pm Queens 11 Member Appreciation Movie Day Jamaica Multiplex Cinemas 159-02 Jamaica Avenue Jamaica 1st matinee Brooklyn 12 Balance Exercise For Fall Prevention Flatbush YMCA 1401 Flatbush Avenue 1:00 pm Queens 13 Valentine’s Day Special Event! Harvest Room at Jamaica Market 90-40 160th Street Jamaica 10:00 am 16 Queens 17 Balance Exercise For Fall Prevention Harvest Room at Jamaica Market 90-40 160th Street President’s Day! Jamaica 1:00 pm Brooklyn 18 Heart Healthy Bingo Applebee’s Triangle Junction 2201 Nostrand Avenue 9:30 am Nassau 19 Health & Wellness Series: Heart Health Panera Bread 2375 Merrick Road Bellmore 9:30 am 20 23 Nassau/Queens 24 Heart Healthy Bingo Panera Bread 669 Hillside Avenue New Hyde Park 9:30 am Nassau 25 Member Appreciation Movie Day Sunrise Multiplex Cinemas 750 W Sunrise Highway Valley Stream 1st matinee Brooklyn 26 Health & Wellness Series: Heart Health Park Plaza Diner 220 Cadman Plaza West Downtown Brooklyn 9:30 am 27 www.hcpipa.com 4 Senior LIFESTYLES March 2015 Monday Nassau Special Event: Members’ Open House Panera Bread 2375 Merrick Road Bellmore 3:00 pm All events are FREE to our members unless otherwise noted. You MUST R.S.V.P. for ALL events. Please call: 1-800-501-1799 Tuesday Wednesday 2 Brooklyn 3 Nutritional Bingo Applebee’s Triangle Junction 2201 Nostrand Avenue 9:30 am Thursday Friday Nassau 6 Nutritional Bingo Lantern Diner 564 Hempstead Turnpike West Hempstead 9:30 am Reminder: Daylight Savings Time starts Sunday 3/8 at 2 AM 12 Brooklyn Brooklyn 9 Nassau 11 Queens 13 10 All Counties Cook Once, Eat Twice! Cook Once, Eat Twice! Tour of Carnegie Hall Nutritional Bingo Special Event: Flatbush YMCA Ethical Humanist 881 7th Avenue Harvest Room at Members’ Open 1401 Flatbush Avenue Society of LI Manhattan Jamaica Market House 10:00 am 38 Old Country Road 10:30 am 90-40 160th Street Flatbush YMCA Garden City 9:30 am 1401 Flatbush Avenue 9:30 am 1:30 pm Queens 16 Cook Once, Eat Twice! Harvest Room at Jamaica Market 90-40 160th Street Jamaica 1:30 pm Brooklyn 23 Health & Wellness series: Colorectal Cancer Awareness Park Plaza Diner 220 Cadman Plaza West Downtown Brooklyn 9:30 am 17 Brooklyn 18 Member Appreciation Movie Day Linden Boulevard Multiplex Cinemas 2784 Linden Boulevard 1st matinee All Counties 24 Guided Tour of the United Nations UN Visitors Center 47th Street and 1st Ave Manhattan 10:30 am Queens 30 Brooklyn 31 Film Festival Film Festival Harvest Room at Flatbush YMCA Jamaica Market 1401 Flatbush Avenue 90-40 160th Street 10:00 am 10:00 am www.hcpipa.com 5 4 Queens Health and Wellness Series: Colorectal Cancer Awareness Harvest Room at Jamaica Market 90-40 160th Street Jamaica 11:00 am Queens 25 Special Event: Members’ Open House Harvest Room at Jamaica Market 90-40 160th Street Jamaica 1:30 pm Nassau 19 Health & Wellness Series: Colorectal Cancer Awareness Island Assisted Living 820 Front Street Hempstead 11:00 am Queens 20 Let’s Celebrate with Food … Healthy Ways to say Yum! Harvest Room at Jamaica Market 90-40 160th Street 10:00 am 26 Nassau Film Festival Elks Lodge 2162 Veterans Boulevard Massapequa 9:30 am 27 March is National Nutrition Month … submit your favorite healthy recipe for a chance to win a free prize!! Mail your recipe, name, and phone number to: HealthCare Partners, IPA 501 Franklin Ave, Ste 300 Garden City, NY 11530 0r Email: [email protected] 5 Fall Prevention: Take the right steps today to maintain independence for tomorrow Sources: The National Council on Aging, Web MD & The New York Times As the population lives longer, the number of older adults who fall and suffer serious, even fatal, injuries is soaring. Every 15 seconds, an older adult goes to the Emergency Room for a fall-related injury. 2.4 million people over the age of 65 were treated in emergency rooms for falls in 2012, representing a 50% increase in falls over the previous decade. Researchers say there has also been a rise in diseases linked to falls, such as diabetes, heart disease, stroke, arthritis, and parkinson’s. In some cases, the medication to treat the disease can increase the risk of falling. Stay safe with the following fall prevention tips: • Find a good balance and exercise program – bring a friend! • Talk to your Primary Care Physician to assess your risk of falling • Regularly review your medications with your Primary Care Physician or Pharmacist. Be mindful of side effects and take medication only as prescribed • Get your vision and hearing checked annually and update your glasses • Keep your home safe; remove tripping hazards, increase lighting, and install grab bars in key areas, such as the bathroom • Talk to your family and friends. Get the support of others to take simple steps to stay safe • Take your time ... more accidents occur when you are in a hurry • Always wear well-fitting shoes (waterproof with a good rubber tread in winter) • Consider an emergency response system, particularly if you live alone “As the saying goes in the Army, they can’t make you do anything, but they can make you wish you had.” – Ramin Rahimin Customer Service with a Smile “As a Customer Service Representative, my job is to help the members first by understanding their issue, and then putting together the pieces of the puzzle to resolve it, follow up if necessary, and most importantly, explain it to the member. People can be frustrated at times, and a bit of patience along with knowledge and follow up can go a long way! We speak to about 50-70 members each day, and our goal is to resolve their issue on the first call if possible. First impressions count!” – Theresa S. Customer Service Representative Theresa S. pictured above with Supervisor Regina D. www.hcpipa.com Tips on how to best prepare for a call to Customer Service: Help us to help you! Prior to calling 1-800-877-7587, have the following items on hand: • Your Health Plan I.D. card • Any documentation to support your question/issue (i.e., claim, etc.) • Paper/pen 6 Apply to be a HealthCare Partners Ambassador today! It’s time to put your lifetime of experience, talents, and skills to work! Current HealthCare Partners Medicare Advantage members are eligible to apply for this unique opportunity to work as a casual part-time employee: Barbara B., Karen M., and Anna T. in the office. • Represent HealthCare Partners at member events and health fairs • Office projects, such as large mailings • Invitation to exclusive Ambassador events • Paid training What a wonderful way to be active while making new friends and earning extra income! Please call 1-800-501-1799 or email [email protected] for more information, or you can inquire at any of our member events. Marjorie K. and Claudette C. enjoying some healthy foods during a Farmers market tour. “Aging is not lost youth, but a new stage of opportunity and strength.” – Betty Friedan “I retired 10 years ago after working for 24 years at Long Island Jewish Medical Center as a Patient Access Representative and Union Delegate. As a retiree, I am able to be more active than ever! I volunteer with the National Ski Patrol at Belleayre Mountain, I enjoy golf, tennis, trips to museums and theatre, and to travel. I go to the gym to stay fit. My husband and I have been married for 55 years and have 2 married children with 5 wonderful grandchildren ages 13 to 24! As an Ambassador, it has been very nice and heartwarming to mingle with my peers and to enjoy all of the events offered by HealthCare Partners.” – Georgia C. Georgia is pictured far right accompanied by Xavier L. and Rosaria A. at a recent member event. Marjorie K. and Renee A. are pictured here with several HealthCare Partners members at a recent event. www.hcpipa.com 7 501 Franklin Ave., Suite 300 Garden City, NY 11530 Join our Free Winter Raffle! (Members only please) Enter our raffle to win a movie ticket package (includes 2 tickets and refreshments) How to enter: • R.S.V.P. and attend any Winter Member Event (See Event Calendar on Pages 4-5) • Email your name, address, and phone number to: [email protected] Entry deadline is Friday, March 27. Good Luck! Congratulations to raffle winner Renee A.! 513377-0005 12/14 “And why not do something new every day of your life?” – Elaine Stritch At HealthCare Partners, we believe you are never too old to learn something new and that each day is another opportunity for a fulfilling experience. We offer events to our Medicare Advantage members in an effort to improve the quality of their life through health and wellness programs. Here is a sample of some of the activities offered with our Member’s Club: • Health Education • Museum & Walking Tours • Exercise & Dance Classes • Cooking Demos and Nutrition Workshops • Lectures & Discussion Groups • Holiday & Birthday Celebrations • Art Workshops • Film & Book Talks, and much, much more! “You don’t stop having fun because you get old, you get old because you stop having fun” – Unknown “Attending HealthCare Partners member events opened up a new opportunity of something we can share as a couple. The events are always exciting and newsworthy for our age group, and the lectures are very informative. It’s good to get out and interact with other people while reinforcing a healthy message. I also enjoy working as an Ambassador.” – Lynette S. “We really look forward to, and enjoy attending, the HealthCare Partners member events. Murray has felt much better since attending. Thank you for organizing such great events.“ – Murray W. and Juliette L. www.hcpipa.com 8
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