Dear PaperCon 2015 Exhibitor, Welcome to PaperCon 2015/TAPPI’s Centennial Celebration!! We are pleased that you will be joining us April 19-22, 2015 in Atlanta, GA for this exciting industry event. This Exhibitor Service Manual has been carefully planned and organized to help you prepare for a successful show! It is intended to be the one resource and reference guide that will assist you in the planning process for PaperCon. Pay close attention and adhere to the deadline dates when ordering products and services from show vendors – the savings can be substantial. The PaperCon Management Team along with TAPPI is available to help you with your exhibiting experience. On behalf of the entire staff of PaperCon 2015, we appreciate your participation and look forward to seeing you in Atlanta. Let’s have a great show! Sincerely, PaperCon Show Management 1 PAPERCON SHOW MANAGEMENT General Conference/Program Contact Amanda Thomas Phone 770.209.7220 E-mail [email protected] Sales/Sponsorships Opportunities Contact Shane Holt Phone 352.333.3345 E-mail [email protected] Exhibit Customer Service Contact Carolyn Darville Phone 703.259.6136 E-mail [email protected] Exhibit Operations Contact Grayson Lutz Phone 678.471.5838 E-mail [email protected] Senior Meeting Planner Ed Robie Phone 770-757-0754 E-mail [email protected] 2 OFFICIAL SHOW PROVIDERS / EXCLUSIVE CONTRACTORS Catering Levy Restaurants Georgia World Congress Center 285 Andrew Young Blvd. NW Atlanta, GA 30313 Phone 404-223-4500 www.gwcc.com Electrical / Utilities / Gas/ Water/ Drain Georgia World Congress Center 285 Andrew Young Blvd. NW Atlanta, GA 30313 Phone 404-223-4800 Fax 404-223-4813 Email [email protected] www.gwcc.com Facility Georgia World Congress Center 285 Andrew Young Blvd. NW Atlanta, GA 30313 Phone 404-223-4000 www.gwcc.com General Service Contactor Freight/Material Handling/Labor/Booth Cleaning Shepard Exposition Services 1531 Carroll Drive NW Atlanta, GA 30318 Phone 404-720-8600 Fax 404-720-8755 Email: [email protected] www.shepardes.com 3 Registration TAPPI Member Connection Center 15 Technology Parkway South Norcross, GA 30092 Phone 1.800.332.8686 (US)/1.800.446.9431 (Canada)/+1.770.446.1400 (Worldwide) Fax +1.770.446.6947 E-mail [email protected] www.tappi.org Rigging Shepard Exposition Services 1531 Carroll Drive NW Atlanta, GA 30318 Phone 404-720-8600 Fax 404-720-8755 Email: [email protected] www.shepardes.com Telecommunications/Internet/Wireless Service CCLD 285 Andrew Young Blvd. NW Atlanta, GA 30313 Phone 404-222-5500 Fax 404-222-5514 Email [email protected] www.ccld.net 4 OFFICIAL SHOW PROVIDERS / NON-EXCLUSIVE CONTRACTORS Audio Visual/Computer & Office Equipment Rentals PRG, LLC. 1053 Williams Drive Atlanta, GA 30344 Phone 404-214-4800 Toll Free 888-844-4225 Fax 404-214-4810 Email [email protected] www.prg.com Booth Security Reliable Security, LLC 60 Whitlock Place Marietta, GA. 30064 Phone: 770-858-1730 Fax: 770-858-1732 Car Rental AVIS Phone 800.831.8000 Website www.avis.com TAPPI Discount Code AWD: #U226600 Hertz Phone 800.654.3131 Website www.hertz.com TAPPI Discount Code CV#022Q6067 5 Floral/Plant TLC National Phone 770-507-6777 Fax 770-474-4676 E-mail [email protected] Website www.tlc-florist.com Furniture/Accessories/Carpet/Signs Shepard Exposition Services 1531 Carroll Drive NW Atlanta, GA 30318 Phone 404-720-8600 Fax 404-720-8755 Email: [email protected] www.shepardes.com Insurance John Buttine Insurance Inc. 33 East 33rd Street, 5th Floor New York, NY 10016 Phone 212.697.1010 Ext. 49 E-mail [email protected] www.buttine.com International Freight Forwarder Rogers Worldwide 1550 E. Higgins Road, Suite 106 Elk Grove, IL 60007 Phone 847.806.9200 Fax 847.806.9204 E-mail [email protected] www.rerogers.com 6 Photography/Video Production Access Video Productions Phone 678.361.6151 E-mail [email protected] www.accessvidpro.com 7 Schedule-At-A-Glance Shepard Move-In Friday, April 17 8:00am – 5:00pm Exhibitor Move-in Saturday, April 18 Sunday, April 19 1:00pm – 5:00pm 8:00am – 3:00pm Exhibit Hall Hours Sunday, April 19 Monday, April 20 Tuesday, April 21 5:00pm – 8:00pm 11:30am – 1:30pm 3:00pm – 7:00pm* (Soft Close at 6:00pm) 12:00pm – 1:30pm 3:00pm -7:00pm Exhibitor Move-Out Tuesday, April 21 7:00pm – 10:00pm Wednesday, April 22 8:00am – 10:00am All exhibits must be set by 4:00pm on Sunday, April 19. Exhibitor move-out will commence at the close of show on Tuesday, April 21 at 7:00pm. It is against the PaperCon Rules and Regulations to move-out any display equipment or materials until after the published move-out time. 8 What comes standard with my booth? Each 10’x10’ Booth comes with: o Two Complimentary Exhibit Personnel Registrations o Up to two (2) Full Conference Registrations (includes access to the coffee breaks and program sessions) at the exhibitor discounted rate of $595 each. Rate is $495 if registered by January 1, 2015. o VIP passes to invite customers to visit the Exhibit Hall at no charge. o Networking opportunities – three receptions and two lunches in the Exhibit Hall o Pre and Post Conference Attendee List with contact information (excluding e-mail addresses) o Company listing with 50-word description in Show Daily o Recognition as an Exhibitor on the PaperCon Web page o Opportunity to give an eight-minute commercial presentation during the New Technology Showcase Carpet: The exhibit hall is NOT carpeted; however, flooring is required. It is the exhibitor’s responsibility to carpet their exhibit space. You may order carpet through Shepard Exposition Services. Show Drape Colors are: Black/White/Gold/White/Black Aisle Carpet: Black In-Line Linear Exhibits: 8’ high back drape, 3’ high side dividers, and a 7” x 44” identification sign. Peninsula Exhibits: 8’ high, 10’ wide back drape, and a 7” x 44” identification sign. No side rails will be provided. Split-Island Exhibits: 8’ high, full back drape and a 7” x 44” identification sign. No side rails will be provided. Island Exhibits: Island booths do not come with back wall or side dividers. What is the maximum booth height? The height restriction for all in-line linear booths is 8 ft. The height restriction for perimeter wall booths is 10 ft. The maximum height is allowed only in the rear half of the booth space, with a 4’ height restriction imposed on all materials in the remaining space forward to the aisle. The maximum booth height for Island Booths is 16 ft. To verify booth height or exhibit display restrictions, please contact Grayson Lutz at [email protected]. May I hang a sign from the facility ceiling over my booth? Hanging signs are permitted in Island Booths ONLY. Please contact Shepard Exposition Services to order rigging services. 9 How do I ship my materials? You may ship your booth materials in ADVANCE to the Shepard Exposition Services Warehouse or you may ship DIRECT to the Georgia World Congress Center. Specific shipping information and instructions are located under SHIPPING AND MATERIAL HANDLING. Please pay special attention to the shipping deadline dates and shipping forms. The Shepard Show Information form provides instructions and addresses for shipping. Exhibit personnel in charge of setting up your booth should be aware of how and when all freight was shipped, tracking/pro numbers, and the carrier. This information is extremely important when trying to locate missing freight. What are the Move-in and Move-out dates and times? Exhibitor Move-In Saturday, April 18 1:00pm – 5:00pm Sunday, April 19 8:00am – 4:00pm Exhibitor Move-Out Tuesday, April 21 7:00pm – 10:00pm Wednesday, April 22 8:00am – 10:00am All exhibits must be set by 4:00pm on Sunday, April 19. Exhibitor move-out will commence at the close of show on Tuesday, April 21 at 7:00pm. It is against the PaperCon Rules and Regulations to move-out any display equipment or materials until after the published move-out time. Are children allowed on the Exhibit Floor? No infants or children under 16 years of age will be admitted into the show. Is there First Aid services available onsite? The Georgia World Congress Center is fully prepared to handle different types of situations to assist our guests. Paramedics, Fire Department, and the Police Department are all located approximately 5 minutes from the hotel. The facility’s 24-hour Security Department, as well as First Aid employees, are trained in CPR and First Aid. The First Aid office is located at the A2/A3 Point outside of Hall A. Is there a Business Center onsite? The Georgia World Congress Center Business Center is conveniently located on the entrance level of the facility. The Business Center is open Monday thru Friday 8:00am- 5:00pm. 10 What do I do if I intend to use an EXHIBITOR APPOINTED CONTRACTOR (EAC)? Exhibitors using an unofficial contractor or EAC to provide services to their exhibit must complete and return the EAC Notification Form to Shepard Exposition Services by March 20, 2015. Please inform your EAC that they must forward a General Liability Insurance Certificate to Shepard Exposition Services naming PaperCon, TAPPI, Georgia World Congress Center and Shepard Exposition Services as additional insured. Are exhibitors required to obtain a Certificate of Insurance which includes PaperCon 2015? Yes, all exhibitors must have adequate insurance coverage for PaperCon 2015. Contact John Buttine Insurance Inc.; Phone 212.697.1010; Ext. 49 E-mail [email protected]; www.buttine.com. Please fax or e-mail all Certificates of Insurance to: Fax 678.866.2525 or E-mail [email protected]. How do I make my hotel reservations? Discounted rooms are available at the following hotel properties. Be sure to mention you are attending TAPPI/PaperCon 2015. Omni Hotel CNN Center 100 CNN Center, Atlanta, GA 30303 RESERVATIONS Single or Double Rate - $199 Cut-off date for accepting reservations – Friday, March 27, 2015 (reservations received after the cut-off date will be accepted on a space available basis at the group rate.) Parking is valet only. 20% discount on the prevailing valet parking rate. Complimentary guest room internet. Telephone reservations: Call Omni Reservations at 1.800.843.6664, refer to the group and meeting name (TAPPI Centennial Celebration). A short walk through an enclosed connector to the Georgia World Congress Center Hilton Garden Inn Atlanta Downtown 275 Baker Street, Atlanta, GA 30313 RESERVATIONS Single or Double Rate - $179 Cut-off date for accepting reservations – Friday, March 27, 2015. Complimentary guest room internet. Parking is valet only at $30.00/day with in/out privileges Telephone reservations: Call 1-877-STAY HGI (1-877-782-9444), and refer to the group and meeting name (TAPPI Centennial Celebration). A two-block walk to the Georgia World Congress Center 11 Embassy Suites Hotel at Centennial Olympic Park 267 Marietta St. NW, Atlanta, GA 30313 RESERVATIONS Single or Double Rate - $189 Cut-off date for accepting reservations – Friday, March 27, 2015 Fifty percent discount on internet (50% off $9.95/day) Full American cooked-to-order breakfast at Ruth’s Chris Steak House. Manager’s reception serving beverages and hors d’oeuvres in the hotel’s atrium lobby. Parking is valet only at $30.00/day with in/out privileges Telephone reservations: Call Embassy Central Reservations at, 1.800.EMBASSY, and refer to the group and meeting name (TAPPI Centennial Celebration). A one-block walk to the Georgia World Congress Center DoubleTree Atlanta Downtown 160 Spring St., NW, Atlanta, GA 30303 TELEPHONE RESERVATIONS Call 1.800.774.1500 and refer to the group and meeting name (TAPPI Centennial Celebration) Single or Double Rate - $175 Cut-off date for accepting reservations – Friday, March 27, 2015. Complimentary guest room internet. Parking is valet only at $30.00/day with in/out privileges Approximately at ½ mile walk (through the Centennial Olympic Park) to the Georgia World Congress Center What do I do if I want to reserve a Hospitality Suite? If you are interested in reserving a hospitality suite, please inquire to Ed Robie at TAPPI, [email protected]. How can I get an invitation letter for my visa? First you must register to attend PaperCon 2015. Once you are registered, contact Lori Madeline Smith at TAPPI, [email protected] and request your Visa Letter. Travel Questions? Please refer to the Travel and Accommodations Page on the official website at www.papercon.org. Additional questions? Please refer to the Contact List to locate the appropriate company/person. 12 How do I register my booth personnel? Each PaperCon 2015 exhibiting company is allotted a certain amount of complimentary exhibitor badges per purchased exhibit space. Refer to the table to determine your allotment of exhibitor registrations. Pre-register your booth personnel by faxing the completed Exhibitor Registration Form to +1.770.209.7206 by April 1, 2015. Changes or corrections to personnel can be made by contacting the PaperCon Registration Department at 1.800.332.8686 (US), 1.800.446.9431 (Canada), +1.770.446.1400 or via e-mail at [email protected]. Additional Exhibit Personnel badges can be purchased for your staff at $35 each. Please visit www.papercon.org to access and print the Exhibitor Registration Form. Complimentary Exhibitor Badge Allotment 10x10 Exhibit Space – 2 Complimentary Exhibitor Registrations 10x20 Exhibit Space – 4 Complimentary Exhibitor Registrations 10x30 Exhibit Space – 6 Complimentary Exhibitor Registrations 20x20 Exhibit Space – 8 Complimentary Exhibitor Registrations 20x30 Exhibit Space –12 Complimentary Exhibitor Registrations 20x40 Exhibit space – 16 Complimentary Exhibitor Registrations *Sponsors are entitled to additional registration privileges based on the table below: Sponsor or Exhibitor Premium Partner Deluxe Partner Partner A la Carte Sponsor 10x10 Booth 10x20 Booth 10x30 Booth 20x20 Booth 20x30 Booth 20x40 Booth Complimentary Full Conference 2 1 1 Discounted Full Conference ($495 each*) 3 2 1 2 4 6 8 12 16 Complimentary Exhibitor Only 6 4 2 2 2 4 6 8 12 16 13 Aisle Space Exhibitors shall not solicit business in the aisle or engage in any activity that leads to congestion in the aisles. Americans with Disabilities Act Exhibitor represents and warrants (i) that its exhibit will be accessible to the full extent required by law; (ii) that its exhibit will comply with the Americans with Disabilities Act (“ADA”) and with any regulations implemented by that Act; and (iii) that it shall indemnify and hold TAPPI harmless from and against any and all claims and expenses, including attorneys’ fees and litigation expenses, that may be incurred by or asserted against TAPPI, its officers, directors, agents, or employees on the bases of Exhibitor’s breach of this paragraph or non-compliance with any of the provisions of the ADA. Attendee Restrictions PaperCon 2015 is open to the trade only. Under no circumstances will children under 16 years of age be admitted to the exhibit floor during move-in, move-out and show times. Attendees must comply with the TAPPI Code of Ethics regardless of their membership status. Booth Staffing Exhibits must be manned during official show hours. Booth representatives shall wear show identification badges furnished by PaperCon 2015. No other identification will be considered valid if worn without the official show badge and badge holder. Exhibiting companies are responsible for the actions of their exhibiting employees. Exhibitors must comply with the TAPPI Code of Ethics regardless of their membership status. Booth Cleaning Show Management will provide aisle cleaning and cleaning crews for general exhibit hall clean up before show opening each show day. Exhibitors must arrange through Shepard Exposition Services, at their expense, for their own individual booth cleaning if desired. Decimeter & Sound Guidelines Sound presentations will be permitted if tuned to conversational levels and if not objectionable to neighboring exhibitors. Sound must not carry beyond the immediate area of display. Loudspeakers must be positioned to direct sound into the center of the exhibit and may not point out into the aisles. Noise resulting from exhibitor demonstrations or presentations should not interfere or disturb surrounding exhibitors and their patrons or cause aisles to become blocked. Exhibitors will receive a first and second warning if sound levels are excessive. Receiving a third warning will result with all electrical power to the booth terminated for the remainder of the show day. The exhibitor will be responsible for charges to reconnect electrical service to the booth. 21 Demonstrations/Booth Entertainment As a matter of safety and courtesy to others, exhibitors should conduct presentations and demonstrations in a manner which assures all exhibitor personnel and attendees, as well as the sound and entertainment itself, are within the limits of the contracted exhibit space and do not overflow into aisle space or neighboring exhibit spaces. It is the responsibility of each exhibitor to arrange displays, product or machinery in a manner that will ensure compliance. If entertainment or demonstration volume is disruptive to neighboring booths, Show Management reserves the right to request the entertainment or demonstration cease or be limited. In addition, all samples, literature and giveaways must be distributed within the limits of the contracted exhibit space. Dismantling All displays must remain intact until the official close of the show. No exhibitor may begin dismantling, packing or moving-out prior to the close of show at 7:00pm on Tuesday, April 21. Exhibit Hall Access (For Exhibitors on Show Days) Exhibitors will be allowed on the Exhibit Hall (1) hour before the exhibit opens may remain in their booths (1) hour after the exhibit hall closes on show days. Exhibit Space Payment Show Management will permit no exhibit installation unless all fees are paid in full. Exhibitor Appointed Contractors (EACs) Exhibitors may select any contractor for installation and dismantling services, provided the contractor has met all requirements of the Hyatt Regency Atlanta and Shepard Exposition Services. Shepard Exposition Services must be informed of intent to use an Exhibitor Appointed Contractor (EAC) by submitting the Exhibitor Appointed Contractor Notification form by March 20, 2015. Exhibitor Service Desk The Exhibitor Service Desk will be located on the Exhibit Floor and will be open from 8:00am5:00pm during official show move-in days. Exposed Walls All exposed parts of constructed displays must be finished to present an attractive appearance when viewed from aisles or other adjoining booths. Exposed back and sidewalls may not display copy, logos, graphics or other advertising. Exhibitors using curved pop-up backdrops/displays may be required to provide side masking drape at their expense if the curvature exposes the back scaffolding. If an exhibitor fails to finish off their booth, show management reserves the right to cover any exposed areas at the expense of the exhibitor. 22 Fire and Safety Regulations Exhibitors are expected to comply with all city regulations in effect at Georgia World Congress Center. All material used in the construction of an exhibit/display must be non-combustible and flameproof. It should be noted that the Fire Marshal has final say on any jurisdiction disputes. Exhibit booths shall not interfere with access to emergency exits or restrict visibility of emergency exit signs. Exhibits and displays may not obstruct any aisles or public space. Floor Covering/Carpet The exhibit hall is NOT carpeted; however, flooring is required. It is the exhibitor’s responsibility to carpet their exhibit space. You may order carpet through Shepard Exposition Services. If an exhibitor fails to carpet their booth, show management reserves the right to have carpeting installed at the expense of the exhibitor. Food and Beverage Sample Distribution All food and beverages handed out by an exhibitor must be ordered through the exclusive inhouse catering and food service provider at the Georgia World Congress Center. To order in booth catering, see the Levy Catering order form. Hanging Signs Hanging signs are permitted in Island Booths ONLY. No signs or advertising devices shall be displayed outside exhibit space. Nothing shall be posted, tacked or otherwise attached to columns, walls, floors or other parts of the building or furniture. For additional questions regarding signage within the confines of your exhibit space, please contact Grayson Lutz at [email protected]. Please contact Shepard Exposition Services to order rigging services. Height Restrictions Please pay special attention to the maximum height limitations listed below. To verify booth height or exhibit display restrictions, please contact Grayson Lutz at [email protected]. Hall A: The height restriction for all in-line linear booths is 8 ft. The height restriction for perimeter wall booths is 10 ft. The maximum height is allowed only in the rear half of the booth space, with a 4’ height restriction imposed on all materials in the remaining space forward to the aisle. The maximum booth height for Island Booths is 16 ft. To verify booth height or exhibit display restrictions, please contact Grayson Lutz at [email protected]. 23 Hotel Meetings/Hospitality Functions Exhibitors hosting meetings/hospitality functions must refrain from holding these activities during official show hours. Only exhibitors in good standing are permitted to host a meeting/ hospitality function in an official show hotel. All requests for a meeting space, hospitality suites or public function space must be approved by Ed Robie with Show Management at [email protected]. Installation Installation of displays must be under way no later than 4:00 pm on Sunday, April 19, unless otherwise approved by Show Management. If installation has not begun at that point, Show Management reserves the right to have the display installed at the expense of the exhibitor, or to assign the space to another exhibitor. Insurance & Liability Exhibitors shall, at their sole cost and expense, procure and maintain throughout the term of their contract for exhibit space, comprehensive general liability insurance against claims for bodily injury and property damage occurring in/upon or resulting from the premises leased. Such insurance shall include contractual liability and products liability coverage with combined and single limits of liability of no less than $1,000,000. Exhibitors shall, at their sole cost and expense, procure and maintain throughout the term of their contract for exhibit space, worker’s compensation covering all of the exhibitor’s employees engaged in the performance of any work for the exhibitor. Exhibitors are responsible for insuring the safety of their personal property and exhibit materials from theft, damage, accident, fire and other causes. All exhibit materials remain in the exhibitor’s care, custody and control at all times. The exhibitor agrees by signing the Exhibit Space Contract, to carry appropriate insurance to cover these risks. Show Management assumes no liability or responsibility. Contact John Buttine Insurance Inc.; Phone 212.697.1010; Ext. 49 E-mail [email protected]; www.buttine.com. Please fax or e-mail all Certificates of Insurance to: Fax 678.866.2525 or E-mail [email protected]. Lead Retrieval Don’t miss the opportunity to capture, qualify and follow-up on important sales leads. Rent a lead retrieval unit, which will help you to create an electronic database with a simple scan. Lead retrieval units can be ordered through Map Your Show. Order forms are included within the Service Manual Literature/Product Distribution Exhibitors must confine their exhibit activities to the space for which they have contracted. Distribution outside of the booth space is strictly prohibited. 24 Marketing Resources TAPPI is committed to helping you have a successful experience at PaperCon 2015. As a PaperCon 2015 exhibitor, TAPPI offers a vast array of marketing and promotional opportunities designed with the flexibility to fit any budget and is customizable to meet your particular marketing objectives. We encourage exhibitors to invite customers and potential customers to come visit the show. To accomplish this, we will make resources available in the Exhibitor section of www.papercon.org. Visit this section for ways to promote your participation and presence at PaperCon! Easy steps include posting a PaperCon banner on your webpage, reference the show and your booth number in each sales representatives outgoing email signature, and sending email campaigns to your customer base. Increase brand awareness, drive booth traffic and multiply your ROI. Our experienced sales representatives will work with you to create a marketing program that is uniquely yours. Take advantage of our sponsorship and event marketing opportunities and set yourself apart from your competition! Music Licensing Music licenses are required through ASCAP (American Society of Composers, Authors & Publishers) at [email protected] or 800.505.4052 and BMI (Broadcast Music Inc.) at [email protected] or 877.264.2139 for any live or recorded music. Music licenses can be requested by contacting ASCAP & BMI. P.A. Announcements No P.A. announcement requests can be taken. Show Management will restrict announcements to general show and public safety information only. Photography/Videotaping Photographing and videotaping within the Exhibit Hall is restricted to 1) the official PaperCon photographer and video crew 2) photographers and video crews engaged by exhibits and registered as EAC’s to photograph or videotape their specific exhibit and 3) press/media who have obtained permission from exhibiting companies. Rule & Regulations/Amendment to Regulations Exhibitors agree to abide by the rules and regulations of Show Management by virtue of the signing of their Exhibit Space Contract. The Terms & Conditions are located on the back of the Exhibit Space Contracts. All regulations outlined in this document will remain in effect during the entire installation, show days and dismantling. Any and all matters not specifically covered by either of these documents will be subject solely to the judgment of Show Management and may be amended at any time, with reasonable notice. 25 Security Show Management will provide 24-hour perimeter security service from installation to dismantle. However, exhibitors are responsible for the security of their displays, personal items and personnel at all times. No responsibility is assumed by Show Management or any of its contractors for merchandise lost or damaged. Additional security is encouraged and can be ordered through the show security vendor. Please contact Grayson Lutz at [email protected] if you are planning to order security for your booth. Signage No signs or advertising devices shall be displayed outside exhibit space without written permission from TAPPI. Nothing shall be posted, tacked or otherwise attached to columns, walls, floors or other parts of the building or furniture. Smoking Policy The Georgia World Congress Center is a non-smoking facility. Storage Storage of any kind behind exhibit booths will not be permitted. Please contact Shepard Exposition Services for accessible storage capabilities and rates. Sub-Leasing Exhibitor cannot assign this agreement, in whole or in part, without the prior written approval of Show Management. In the event of the merger or two Exhibitors, Show Management will use reasonable efforts to consolidate the space contracted by the Exhibitors into one location equal to the aggregate space originally purchased by the Exhibitors when they were independent. However, if that is not possible, the surviving Exhibitor will be liable for the exhibit space at the locations originally contracted by the merged Exhibitors. Use of TAPPI Logo Exhibitors may not duplicate the TAPPI association logo in any form. However, exhibitors may use the show logo to promote their participation in the show. Vehicles on the Exhibit Floor Show Management, Shepard Exposition Services, The Georgia World Congress Center and the Fire Marshal all require prior notification of booths that will contain vehicles. Please contact Grayson Lutz at [email protected] if you are planning to display any vehicles in your booth. 26 Violation of above Show Regulations If an exhibitor is in violation of one or more of the rules listed above, the exhibitor may be asked to leave the show, removing his exhibit at his own expense and will jeopardize his right to exhibit in future TAPPI shows. Any and all matters or questions not specifically covered by the show rules and regulations shall be subject solely to the decision of Show Management. These rules and regulations may be amended at any time by the Sponsors and all amendments made shall be binding on exhibitors equally with the foregoing rules and regulations. Exhibiting companies are responsible for the actions of their exhibiting employees. Exhibitors must comply with the TAPPI Code of Ethics regardless of their membership status. Show Line of Sight and Height Rules In-line Linear Booth In-line booths have only one side exposed to an aisle and are generally arranged in a series along a straight line. Please note that In-line booths vary in sizes. The maximum back wall height limitation is eight feet (8’) high. Regardless of the number of In-line booths utilized, (10’ x 10’, 10’ x 20’, etc.) display materials should be arranged so as not to obstruct the sight lines of neighboring exhibitors. The maximum height of eight feet (8’) is allowed only in the rear half of the booth space, with a four-foot (4’) height restriction imposed on all materials in the remaining space forward to the aisle. (Note: When three or more Linear Booths are used in combination as a single exhibit space, the four foot (4’) height limitation is applied only to that portion of exhibit space which is within ten feet (8’) of an adjoining booth.) 27 Bling My Booth Twenty tips to “Trick-Out” your tradeshow display or customize your consumer show exhibit: 1. Exude Professionalism: Image is everything. Don’t go cheap on any element of design. 2. Project a Personality: Conservative, trendy, cutting edge? Show off your style in your space. 3. Make It Memorable: Be clever, funny, bold or intriguing in your design and in your message. 4. Capture Attention With Color: Don’t be afraid to go bright and bold. Accent the décor with the corporate colors. Contrast colors, use light text on dark backgrounds or go monochrome for impact. 5. Incorporate a Theme: Create a clever, memorable theme to reinforce your marketing message, company slogan or tagline. Tie into a current event or holiday. Have fun with sports, movies, music themes. 6. Get Your Name Noticed: It should only take seconds to understand who you are and what you do. 7. Give Graphics the “Wow” Factor: Use large, attention grabbing photos and striking images. 8. Make the Message Clear: Keep signs simple. More pictures – less text. Say it succinctly. 9. Give Benefits First: Feel their pain. Make the message about benefits to them and less about the features you offer. How you will solve their most pressing problems is the most important message. 10. Light Things Up: Lighting techniques can illuminate, spotlight, highlight or add motion to your display. 11. Master Effective Merchandising: Showcase an impressive variety of colors, sizes, prices, qualities and styles of your product. Less is more. Keep excess stock out of sight. 12. Cut the Clutter: Keep it clean and simple. There’s no need to show everything you sell. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 28 Bling My Booth, cont. 13. Elevate Your Offerings: Use decorative containers, risers, boxes or unusual props to bring products and literature closer to eye level and add threedimensional impact to your space. 14. Add Punch With Props: Illustrate an intangible service or promote your product line with a variety of creative and interesting items that help to decorate, illustrate the message and bring your booth to life. 15. Dress Up the Staff: Whether it’s a costume, company uniform or casual clothes, wear something that makes your team stand out from attendees or enhance your theme. If it works, wear what you sell. 16. Build Your Image: Display awards, community connections and company spirit. Share your company’s personal side in order to connect with attendees and help them find a common bond. 17. Make Sure It Matches: Every element of the display should be cohesive, coordinated and complementary. That includes the carpet, counters, backdrop, graphics, props colors and theme. 18. Look Over Your Layout: Step back and observe your display like a customer. Would you do business with your company? Does the display match the hype and exemplify the company image? 19. Train the Staff: Brainstorm with the team to script a sales presentation that will accomplish your goals. Memorize the presentation, use it consistently and reward positive results. 20. Project Professionalism: People will be watching. Be approachable. Practice good exhibitor etiquette. Take out the chairs, no eating at the booth, put away the cell phone and greet everyone with a smile. Exude enthusiasm for your company. Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 29 Capturing Quality Leads at Tradeshows and Consumer Events Trade shows and consumer expositions provide the opportunity to meet and speak with hundreds of potential customers. Some are qualified prospects that could become sales in the near future. Others will require some time to capitalize on their value and many others will be uninterested in your offerings. Instead of making long sales presentations to a small number of potential customers, you should evaluate and qualify as many people as possible for detailed follow-up later on. There are many effective ways to acquire a name, address, phone number and email address. You can hold a drawing, have a contest or take a survey. You can also have attendees sign a guest book or be put on a list to receive your newsletter. Another option is to rent an electronic lead-capturing machine from show services. This is an easy and sophisticated way to obtain attendee information. Your list of prospects will become a valuable database and marketing tool for the future. The wise sales manager will establish written quotas for the sales team and offer incentives and a reward system to motivate the staff toward collecting a higher number of qualified leads. At a tradeshow most attendees will have business cards to drop into a bowl. Writing notes on the back of the business card works fine in the USA, but remember that it will be viewed as an insult in Europe or Asia. Other options are to design a lead slip or survey card for gathering contact information. This is especially important for exhibitors selling at a consumer show where attendees are not likely to have a business card handy. A lead slip is better than a business card because you can include a few questions that help you qualify the lead and determine what product or service is desired, when the prospect plans to buy, budget considerations and how and when to follow up with them. At the bottom of your lead slip leave a place for the staffer’s initials and develop a code to identify what leads came from which show. This will help when tracking the lead’s value and will help identify the most productive shows. If you use the lead slip approach instead of taking business cards, then place the lead slip on a clipboard and require staff to approach prospects to gather the information. Leaving the slips on the table expecting anyone to pick them up and fill them out will leave you disappointed. After you acquire a lead go one step further than your competitor probably will and rank the lead. A simple ranking system will help evaluate and prioritize the leads. Your ranking system can be as simple as ABC. On the back of the lead slip, survey sheet or business card, mark a letter “A” for any prospect that has an immediate need. “B” leads will be those that will probably buy within six to twelve months warranting regular follow-up, while a C lead is not a good lead and probably just wanted your promotional products. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 30 Capturing Quality Leads, cont. Lead follow-up traditionally happens in the days following the close of a show, although there are some exhibitors who actually fax or email leads back to the office each day for immediate follow up. If you are not one of those companies, then you may not be looking at those leads for several days, maybe even a week. You will never remember the conversation you had with the prospect by the time you get around to making the contact. The leads may also be distributed to other staff members, office help or sales representatives in other departments for follow-up. If you are gathering business cards or your lead slip doesn’t offer all the answers to your important questions, just jot down a note on the back about the conversation you had. What question did the customer want answered? What product or service are they interested in? What information do you need to get back to them with? Go one step further and add a personal comment that will help to jog the person’s memory about what was discussed. The note might say they were from your home-town, you talked about the local sports team or she just had a baby. This reference, along with the sales dialog, will make the call more personal even when you are not doing the follow-up yourself. Why not skip the follow-up call completely? When you can’t close the sale on the spot you can increase your chances for a post-show sale by scheduling an appointment for a future sales call, booking an in-home demonstration, an office presentation, or consultation right there on the spot. Be ready to respond quickly by having your appointment book and calendar handy. Don’t forget that it’s all about the numbers. The more qualified leads you capture the more chances you have to make a sale. Prepare for every event well in advance. Order show services and schedule shipping early. Evaluate display properties for damage. Attention to details will eliminate headaches and save you time and money Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 31 Creating Booth Graphics that Pop Clients often ask me why they can’t use pictures from their website or photographs from their personal camera to create the eight foot mural graphic on their tradeshow display. They don’t understand why the images they used on their brochure can’t be blown up on their banner stand. If you are not versed in the art of graphic design it is difficult to figure out what artwork and images have the correct resolution to be blown up large enough to look great on a 10 foot display. The other concept that is difficult to grasp is the fact that having the properly formatted artwork is not enough. When you work with an exhibit company to create graphics for your tradeshow display it will require four steps before a designer can get the final, finished display graphics delivered to you. First, you must provide the company logo, pictures and text messages you want to use on the design. You can also request the specific font styles and background colors you desire. The more information about your concept or desires that you provide to the designer, the easier and faster it will be to transfer those ideas from your head into a fabulous graphic. The designer must then sit at the computer and create, size, format, crop, edit, composite, color match, assemble, layout and finish all the elements of your artwork to make it look professional and ready to print. Then a proof is sent to you by email for approval or you can request a test strip. This is an actual slice of the printed graphic you can color match and check for resolution quality. Lastly, the artwork must be produced by enlarging, printing and mounting it. Production time usually requires 3-7 days from your approval of a proof, but can be expedited for an additional fee. The key to a fabulous result is realizing that your final artwork will be only as good as the files and photos it was created from. In this age of the digital camera, everyone assumes that the gorgeous photograph you took on vacation, that great graphic you have on your website or those wonderful images on your brochure can be magically enlarged for use as the eight foot background picture on your exhibit. There is a huge learning curve associated with understanding how digital graphics are designed and how artwork resolution impacts the appearance of the final image. The simple truth is, unless you have pictures, logos, fonts or illustrations originally created in a format that can be properly scanned or digitally manipulated, you will not be able to turn a 3” x 4” picture from your brochure into a 6’ mural for your tradeshow booth. There is something called DPI, (dots per inch), that determines the resolution of an image. The closer the dots are the clearer the image. The resolution determines whether your words and pictures will look crisp and beautiful or a blurry, jagged mess. To ensure perfection your photos must be taken with a high resolution camera and the images you select for use on your display should be originally created for large format reproduction in design programs like Illustrator or Photoshop by someone with graphic art and design knowledge who understands that your goal is to enlarge them for use on your tradeshow display. Remember that graphic artists charge by the hour and the clock starts ticking the moment the designer sits down at the computer. Make a plan to brainstorm with your sales and marketing teams about the graphic images and sales messaging you want to convey at the booth. Request assistance from your exhibit consultant, as 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 32 Creating Booth Graphics that Pop, cont. they have the expertise and insight on what will look the best and attract your target audience. They will save you time and money by helping you conceptualize a preliminary layout and marketing message before it goes to the designer. Gather useable artwork from the printer who printed your business cards and letterhead or have pictures scanned into the correct resolution. You can also purchase large format stock photos on the internet. Whether you hire the designer to create your display graphics or use the graphic design services provided by your exhibit house, expect to pay from $80-$150- per hour for this service. This may seem expensive, but a professional can do the work quickly and upon completion the artwork will be yours to use on your website, flyers, brochures and advertising. It is an unfortunate, but true, fact that tradeshows are places of extreme excess. Multiple resources, hundreds of man-hours and millions of dollars are wasted on show floors across the country every day. You are paying for plenty of it. Maybe it’s the pressure of too many deadlines, shrinking budgets or an overworked staff that causes exhibit marketing professionals to neglect or forget important processes and procedures that are required for a show to run smoothly and stay on budget. There certainly are an overwhelming number of tiny details to oversee before, during and after the show. When multiple departments share in the planning and execution of the program, there is ample room for error if good communication procedures are not practiced. Below is a list of the most common budget busting habits that, if immediately eliminated from your tradeshow program, will save you money and reduce waste. Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 33 Design a Dynamic Display If you’ve ever attended a tradeshow, you know they are often an overwhelming assault on your senses. The atmosphere is hectic, filled with an array of activities and solicitations from every angle. As an exhibitor, you have the difficult task of capturing the attention of a few qualified prospects from the hundreds that will stroll past your booth. You must deal with enormous competition, not only from rival companies, but from every other exhibitor around you. The most important thing to remember is that your biggest competitor is time. You have only seconds to attract a prospect. A well designed display in your booth is your key to getting noticed. Your display is your traveling store, your portable office, your mobile showroom. At a glance, attendees must quickly comprehend who you are, what you do and why they should do business with you. There are three elements that compose your display. They are the hardware, the merchandising method and the marketing message. When selecting your display hardware, consider the needs of your sales staff. Items such as counters with storage, podiums for computers, or demonstration areas might be needed to facilitate a sale or presentation. Make the purchase even more practical and cost effective by selecting a display you can use beyond the tradeshow. An attractive exhibit looks great in the lobby of your office or a conference room. Use it for recruiting or set it up at a seminar, fundraiser or sales meeting. The next consideration is the merchandising method. How should you showcase your products or service? The common mistake many exhibitors make is filling the booth with too much product. You can’t show it all or say it all so go with the theory of less is more. Include an assortment of styles, colors, flavors, sizes and prices a prospect can examine for quality and workmanship. Consider selecting a clever theme that will coordinate all aspects of your exhibit together. Themes can come from your tag line, marketing slogan or from current events like a blockbuster movie or holiday. They can reinforce your sales statements and create a humorous or memorable way to get your messages across. Add unusual props to enhance the theme and create three-dimensional impact. Unique items can be used to elevate your products at various heights or hold your company brochures. Coordinate all aspects of your booth to reinforce your corporate colors and enhance your corporate branding and important marketing messages. The final and most critical element of your display is the marketing message. Attendees pass by each exhibit so quickly, they have very little time to absorb what you have to tell them. The graphics, which are your pictures and text messages, must succinctly communicate your ideas and visually explain your intent. Remember, the primary purpose of your display is to catch the prospect’s attention so they will pause long enough for the sales staff to engage them. With this in mind, design your artwork using large, eye-catching visuals and composite your messages within them. Many exhibitors make the mistake of listing all the features and services they provide instead of concentrating the message on customer benefits. You want to touch an emotion that will prompt them to stop and inquire about what you do. Tell 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 34 Design a Dynamic Display, cont. them how you will solve their problem, remove their pain, or reduce their fear. No one will read your long, wordy text messages so concentrate on short statements that declare how you can make them healthier, safer, happier, richer or save them money or time. Show with pictures and tell them with words how different you are from the competition. Before the day of the show, set up your display and ask the staff to take a critical look at it. Is the message you wish to convey immediately clear? Does everything come together in a cohesive manner? Can attendees tell who you are and what you do, at a glance? Is the display as professional as your company claims to be? You will have succeeded in creating a dynamic display when every element exemplifies your company image and offers value to attendees. Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 35 Don’t Waste that Free Attendee List Most exhibitors believe that it is the show organizers responsibility to attract attendees to the venue with marketing and advertising to assure the event is packed with potential customers. Any successful producer will have a game plan for doing so. There is also an obligation on the part of every exhibitor to share in that responsibility. Exhibitors can contribute to their own successful show results by taking an active part in driving target customers to their company’s booth. One of the easiest ways to do that is by taking advantage of the complimentary list of attendees that show producers often provide exhibitors. Funny thing is, many producers complain that exhibitors don’t use the lists they so generously offer free of charge. If you are given permission to use the contact information of thousands of prospects that are already familiar with the event, know where it is located and have experienced its offerings, you have a potential gold mine at your fingertips. Lists like that can sell for hundreds of dollars, so don’t squander this valuable marketing opportunity. Make a plan with your sales team and tradeshow departments to use the list for pre-show marketing. There are many ways you can invite or entice customers to visit your booth at the show and having a list of people who already love to attend is a great place to start. The most time-consuming option is also the quickest and most effective – making a personal connection through a phone call. If you have the staff available to make the calls, you will establish rapport and familiarity with the prospect before they even get to the show. The most economical way to reach everyone on the list is by email. You can also make a good impression and put something physical in their hand by actually mailing something out. Before you do anything, you have to create the offer. Encouraging attendees to stop by your booth is the goal, but what you ask them to do when they get there will determine the success of the program. Have a clear plan with objectives that are understood by your entire booth staff. If you are going to spend the time and money to develop a pre-show marketing campaign, you want to make sure you get the best results. Start by determining what you want the visitors to do when they get to your booth. Rewarding their participation with a gift or a chance to win a prize will increase the possibility they will stop by. Here are a few ways to use that attendee list. Don’t forget to add your own personal client list to the effort to generate even more traffic to your booth. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 36 Don’t Waste that Free Attendee List, cont. 1. A PERSONAL INVITATION: Send a personal letter inviting them to stop by your booth. A formal handaddressed letter in the mail gives a recipient a tactile reminder of the event. You can create your own custom invitation through any one of a variety of email marketing programs like Constant Contact, Vertical Response or ACT. Write an enticing email. Let prospects know that you know they have attended before and that you recognize they are loyal fans of the show. The invitation can be clever and fun or more formal. The design should be congruent with the theme, merchandising, and messaging used at your booth. With either option, be sure to include a call to action. Ask them to do something. Direct them to bring the letter to the booth to view a demonstration, meet a celebrity or attend a seminar your company is presenting. 2. POSTCARDS: Postcards are a great way to get bodies in the booth. You have less space for a message than with a letter, but the post card is attention-grabbing and easy for attendees to save and bring to the show. Post cards are most effective when they include a game or contest offering. Include the instructions to bring the card to the booth to enter a contest or to register to win a great prize. 3. COMPANION GIFT: If you have a generous budget, then the companion gift campaign is proven to provide a high rate of return. This involves sending out one item in advance, with the promise of receiving a companion item when they visit the booth. For example, you send out a coaster with your logo and website on one side and the call to action along with your booth number on the other side. They bring the coaster to the booth and receive a wine glass or coffee mug as a reward. Both items have your contact information on it. Send out a USB drive with a message and instructions, they get a wireless mouse. Send a CD with a recorded message, bring it back for ear buds; glass cleaning cloths get sunglasses; a recipe card gets a cook book; and so on. 4. CREATE A CONTEST: Any ad specialty company can help you put together an effective contest. Two very effective ideas involve a key or a puzzle piece. Send a postcard with a key attached that could open a box of surprises at your booth. Mail a puzzle piece they bring to see if it fits the puzzle at your booth. Yes wins a big prize, no gets a small token of appreciation. Either way they are there for you to engage. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 37 Don’t Waste that Free Attendee List, cont. 5. COMPARE THE COMPETITION: This is one of the least expensive, most effective promotions I have encountered. You already know your prospects will be comparing you to your competition at the show. Why not encourage them to visit you last so you can discuss their findings and bolster your benefits? Create a simple comparison matrix and print it on an 8.5” x 11” paper with your company information and instructions on the reverse side. The matrix will include a list of all the services and value you both offer down the left side with you and your competitors across the top. Ask the prospect to check out all the competitors first, then return to your booth with the form to get a gift. Of course you will make sure you stack up as the best option and make your company shine. Don’t forget to add a few competitors that won’t be at the show (shame on them). Take your pick from any one of these easy to execute ideas or think of a few of your own. Craft a clever program to engage and entice traffic to your booth. The most important thing to remember is not to waste a great opportunity to make a connection with attendees before the show starts or after it is over. Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 38 Exhibit Like An Expert: Tradeshow Tactics That Guarantee More Profits & Prospects Set Goals for Better Results Get the most out of your exhibiting experience by starting with the right agenda. Know what you want to accomplish. Tell the staff what’s expected of them. Select your agenda from the following goals: 1. 2. 3. 4. 5. Sell something. Get leads. Investigate the competition. Network with other exhibitors. Build your company image. 6. Gather market research. 7. Introduce important people. 8. Reinforce existing client relationships. 9. Feature something new. 10. Prepare to get publicity. Sharpen Your Sales Strategy 80% of show attendees base their opinion of your company on the actions of your employees at the booth. A well-trained staff is a critical requirement for success. 1. 2. 3. 4. 5. Prepare a benefit list. Anticipate objections. Write a script using the 5 E’s formula: Engage-Excite-Educate-Encourage-Exit. Use the presentation consistently. Make lead collection a priority. Create a Dynamic Display In a tradeshow perception is everything. Your display is a reflection of your company’s image and professionalism. Take care to craft an attractive, eyecatching, memorable showcase that draws in your audience. 1. 2. 3. 4. 5. 6. Match your display to your image. Select a clever theme. Incorporate interesting props. Dress-up the staff to promote the theme. Merchandise your exhibit properly. Create a message with impact. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 39 Exhibit Like An Expert, cont. Increase Profits with Promotions When your display is complete, add promotions to your plan that build excitement, draw attention and increase traffic to your booth. 1. 2. 3. 4. Use a pre-show program. Hold a demonstration. Feature a personality. Get interactive. 5. 6. 7. 8. Offer samples. Hold a drawing. Offer a give-a-way. Customize a flyer for the show. Plan an Effective Follow-Up System When the show is over, your work is just beginning. 73% of companies collect leads, but 80% of all leads are never followed up. Don’t wait too long to contact your prospects. 1. Say thank you. 2. Make an announcement. 3. Take a survey. 4. Ask for referrals. 5. Share publicity. 6. Include a call to action. Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 40 Five Money Saving Secrets For Tradeshow Exhibitors It is an unfortunate, but true, fact that tradeshows are places of extreme excess. Multiple resources, hundreds of man-hours and millions of dollars are wasted on show floors across the country every day. You are paying for plenty of it. Maybe it’s the pressure of too many deadlines, shrinking budgets or an overworked staff that causes exhibit marketing professionals to neglect or forget important processes and procedures that are required for a show to run smoothly and stay on budget. There certainly are an overwhelming number of tiny details to oversee before, during and after the show. When multiple departments share in the planning and execution of the program, there is ample room for error if good communication procedures are not practiced. Below is a list of the most common budget busting habits that, if immediately eliminated from your tradeshow program, will save you money and reduce waste. Secret # 1: Inventory exhibit properties before the show. Believe me when I tell you, you don’t want to get to the show and find out that your counter is missing one leg, three lights are burned out and there’s a huge wine stain on your white carpet. Not setting up your exhibit before it ships to the show can cause huge headaches and trigger extra expenses when surprises are discovered during installation. Getting any help from the show decorator for last minute emergencies will cost you dearly. Rushing around looking for a quick fix at the closest hardware store will not be cheap. By taking a critical look at your display, graphics and accessories a few months before the booth ships to the show, you will have plenty of time to order what’s missing, fix what’s broken and clean what’s dirty. Set up your display before the show. Take a critical look at your graphics. Are the messages relevant and the current products you offer? Get up to speed on the timelines required by your suppliers for creating new graphics. Waiting until the last minute to design and produce the new panels for your display or the banner for your retractable stand can add expensive rush charges to the cost. It never fails that rushing to meet a tight deadline usually results in mistakes that you are unable to correct in time. Give your design team ample time to be creative and deliver quality ideas. Don’t forget that you will need at least one extra day to review a proof by email and maybe two days if you want a test strip delivered to you for color matching. A good policy is to count backwards the number of days you need for design, proofing, production and shipping, add two, then give those deadline dates to your staff and service providers as a guide. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 41 Five Money Saving Secrets, page 2 When is the last time you updated your display structure? It might be time to purchase a new exhibit. Enormous advances have been made in display design and construction materials. Converting an aging structure to a more modern or sustainable option can reduce exhibiting costs substantially. The latest styles use aluminum extrusions, retractable panels and fabric graphics that will save you money in a variety of ways. New, innovative engineering allows for compact shipping. The lighter shipping weight of the latest substrates, the collapsibility of the new designs and the small sized shipping containers combine to reduce costly freight and drayage fees. In addition, it takes less time to install and dismantle these new exhibits, so your labor expenses could be cut in half. Since we’re talking about cost cutting, have you ever considered reducing the size of your booth space? If you book a peninsula space instead of an island or take a 10x20 inline booth instead of a 10x30 you will save thousands of dollars. If you are concerned that your image may be tarnished if you scale down, try it every other show for half the savings. Put the money you save by reducing your booth size into a high profile sponsorship at the show. If you aren’t concerned with saving money, but would like to increase your visibility, consider spreading three 10x10 booths around the floor with three different themes. That way you hit your targets three times instead of one. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 42 Five Money Saving Secrets, page 3 Secret # 2: Order services early. Nothing will drive costs up or wreck your budget like forgetting to order services or shipping properties late. These common blunders can easily be eliminated by assigning someone to open and read the exhibit kit as soon as it is received. Convention decorators and show services charge a premium for ordering late. Here are ways to avoid extra expenses. Take advantage of all early-bird discounts and call to confirm fax orders were received. This will save you up to 15%. Don’t miss the notification requirements if you are hiring an outside contractor for I & D. Failing to file the necessary form 30 days prior to the set up date will prevent your crew from working the show and require you to use the show labor at a much higher cost. Send a drawing of your electrical floor plan along with your electric order for clarification. The electrical lines must be laid before the carpet can go down, so if the electrical installation is delayed your labor will be standing around with nothing to do. Don’t forget to order the pad with the carpet. Consider buying plants locally, bringing your own portable vacuum and cleaning supplies, or buying carpet you can throw away after the show, because ordering these from show services is ridiculously expensive. Plan your shipping strategies well in advance to avoid last minute overnight rush charges. Ship all properties advance to the warehouse so your cases and crates will be in the booth ready to install. That way you can pinpoint your labor start time for maximum efficiency. Confirm the weight of everything you ship. Without confirmation you have no leverage to dispute overcharges on your shipping and drayage bill. Don’t forget to budget for lift gates, forklifts, driver wait times and special deliver extras. Assign someone to file the bill of lading at the service desk before leaving the show and wait for acknowledgement that it was received and correct. This oversight can trigger huge expenses when your freight is forced. Errors here will cause your shipper to be turned away and the decorators preferred freight company will take your properties instead. You will be stuck paying for the services of both shippers. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 43 Five Money Saving Secrets, page 4 Secret # 3: Assign someone to meet the installers at the booth before they begin. You probably have no idea how this one omission in your exhibit plan can add thousands of dollars in extra fees to your labor bill. Here is a hypothetical scenario that illustrates how this vicious money wasting cycle unfolds: Your installers arrive on time and begin to unpack your crates. They cannot find the set-up instructions. Every case is emptied, but no instructions, pictures or drawings are found to tell them how you want the display configured. There is no company representative in sight and no one answers the cell phone number they were given. Four guys, each getting paid $75 an hour, stand around for 30 minutes waiting for instructions. The electrical lines are laid so they decide to install the carpet. No pad is listed on the work order and your representative is not there to notice that mistake. They begin erecting the display as best they can. They are not sure where the counters should go so they take a guess. It’s too bad that your computer monitors will not reach the electric outlets. There are multiple sets of graphics with no indication as to which set should be used for this particular show. They try the cell phone again. No luck. Four hours later, as the installers are putting the finishing touches on the booth your representative finally arrives. She proceeds to loudly complain that the display is set up wrong and the graphics are not correct. She demands that the graphics be changed and the display be taken apart and put up correctly. Too bad the empty crates were sent to the warehouse and this crew has another booth to erect. Here is a recap outlining how this one oversight could cost your company an estimated $2,700.00 more than you budgeted for. 30 minutes of labor time lost when four guys waited around for instructions. Representative locates a set of instructions and pays to have them faxed to the show. Labor must pull the carpet so the electrician can move the lines. The electrician is busy. One hour later he moves the lines. Cha ching! The carpet pad, which was never ordered, is now purchased at the day-ofshow pricing. Labor installs pad and re-tapes carpet. The display is disassembled, moved and reconfigured. The counters are moved and the monitors relocated. There will be another drayage fee to retrieve the crates containing the other set of graphics that were already taken back to the warehouse. Another 4 hour minimum is required for the labor crew to make the changes. It is now 5:15 so overtime pay kicks in. You are now charged time and a half times four. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 44 Five Money Saving Secrets, page 5 Reduce your stress and preserve your budget (and maybe your job) by assigning a representative to meet the foreman at the booth before your hired installation labor crew starts the job. Here are a few other tips for saving time and money: Send a copy of the assembly instructions and floor plan to the installers two weeks ahead of the show. Include photos showing the booth exactly as you wish it to be erected and how the graphics should look when installed. Put a duplicate copy of the assembly drawings and instructions in your crates. Provide an additional copy to your representative to bring to the show. Put all your graphic artwork files on a disc and bring it to the show in case any graphics are lost or damaged so you can quickly get them reprinted. Double check all booth service orders for errors a week before the show. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 45 Five Money Saving Secrets, page 6 Secret # 4: Establish rules of conduct for the booth staff. What would you do if your top salesperson arrived at the booth one hour after the show opened? Would you be upset if that person was drunk? Would it matter to you if the entire staff left the booth before the show closed even though customers were still on the floor? Unfortunately these scenarios can be witnesses every day at shows all across the country. These unacceptable behaviors inconvenience customers, frustrate prospects and tarnish your company image. When you send your staff off to an exciting city to work a show for three days, the night life is tempting, the boutiques are beckoning and the lure of the golf course is strong. It would be a good idea to outline some company policies for your team that cover behavior both during work hours and on personal time. They are, after all, getting paid and representing you the entire time they are at the show, so reinforce their purpose by dictating specific work hours, adding a curfew and reminding them that their actions both day and night, reflect back on the company. A little bit of sales training wouldn’t hurt either. Give your staff a clear purpose for being there by establishing a list of goals to accomplish at the show. Inject a little competition into their duties and offer incentives for exceptional performance. Develop a concise sales presentation for each person to use. By scripting your marketing message and selling propositions you will guarantee that every attendee who enters your booth will leave with consistent information about your company, products and services. Make lead generation a priority. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 46 Five Money Saving Secrets, page 7 Secret # 5: Limit your give-aways and literature. It is difficult to calculate how many brochures, flyers, sales slicks and give-a-ways you should bring to the show. Most exhibitors have a tendency to over-estimate the number needed. When it comes to collateral it makes sense to create an inexpensive marketing flyer that includes a show special on one-side and company contact information on the other. You can cheaply print up hundreds of these and save your expensive full color brochures for high quality prospects. Packing two hundred pieces for every one thousand attendees is a good rule of thumb. You can increase that number if your sales staff has been trained to include the distribution of collateral to every prospect they engage on the show floor, otherwise expect them to set on the table until someone happens to pick one up. In addition, boxes of literature take up a lot of space in the booth and are often stacked unattractively in view of attendees. Be aware that it is not uncommon for booth staff to conveniently forget boxes full of color catalogs and company brochures at the show. When they neglect to pass them out they don’t want to ship home the tell-tale evidence. Using a cheap-to-print flyer gets the word out and allows you to toss away the leftovers without guilt instead of shipping them back. There are similar issues when dealing with give-a-ways. They require more boxes to contend with. You could rent an accessible storage space which allows you to retrieve your boxes when you need them, but this will cost you $150-$200 per day. The sheer volume of T-shirts, pens, calculators, bags or post it notes exhibitors ship to the show is usually excessive. The other problem is that the distribution methods are faulty and wasteful. If you’ve ever seen enthusiastic salespeople mindlessly handing out trinkets at the edge of their booth without even one qualifying question asked, then you’ve experienced this phenomenon. Companies seem to have forgotten that the purpose of a premium gift is to reward the prospect for giving you something you want. When attendees give you a lead, watch a video, participate in a demonstration or take a survey the give-away serves as a small token of thanks. Use them; don’t waste them. Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 47 The Exhibit Experts Guide to Professional Booth Etiquette I bet nobody told you there are rules of etiquette that govern the show floor. Sometimes we have to go back to the basics and take inventory of our presentation and attitude when we exhibit. Adhering to these simple dos and don’ts will result in a better impression of your exhibit staff by the attendees. Statistics show that 80% of attendees base their opinion of your company on the actions of your employees at the booth. Upon reviewing this list of suggestions, they may seem like common sense considerations everyone should be familiar with. Unfortunately, you will find numerous infractions at every event. Think about how many times you have witnessed them, or worse yet, committed these blunders. The overall image of your company and staff will benefit greatly if you avoid these infractions at your next tradeshow, consumer show or event. Share these suggestions with your booth staff and use them as a guide for making the best possible impression. Don’t sit down. Be approachable, alert and ready to greet every prospect. Take the chairs out of the booth altogether. Plan your staff schedule to allow for occasional breaks away from the booth. Don’t leave the booth unattended. If you must leave on a break and you are alone at the exhibit, put a note on the table stating the exact time you will return. Don’t talk excessively to colleagues. A prospect is not likely to interrupt your conversation to ask for information. Stop talking to your booth mates when prospects are in view. Don’t eat or drink at the booth. Glasses of soda and plates of food on the front counter look tacky and unprofessional. Munching on food, chewing gum or drinking in the booth is worse. Step away for a few minutes to enjoy your snack and hide drinks from customers. Don’t get caught on your cell phone. Cell phones are a business necessity, but talking on them while in the booth is a guaranteed turn-off to customers. Move out of the booth to make or answer calls. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 48 Professional Booth Etiquette, page 2 Don’t knock the competition. Refrain from making negative comments about other companies in the show. Always sell your product or service on its own merits. Today’s savvy consumers resent negative attacks on competition and want you to sell them on your benefits. Don’t speak negatively about the show. When a show is going poorly we look for something to blame. Negative comments and grumpy attitudes are always unproductive. Evaluate the possible reasons your products or services are not selling, then make changes where you can. Take some responsibility for your own success. Don’t monopolize your neighbor. Sharing ideas and meeting new people is part of the fun of exhibiting, but the first priority is to sell your business. Remember to excuse yourself from conversations with your booth neighbor when a client approaches. Do set up early. Give yourself plenty of time to prepare to meet the public. Check your booth supplies and presentation. Arriving early gives you the opportunity to check out the other exhibits before the show opens. If you hired the installation crew meet them at the booth before they begin. Confirming they have clear instructions for erecting and positioning your display and graphics will prevent costly mistakes. Do dress the part. Your appearance has an impact on an attendee’s perception of you and your company. Dress to enhance your booth theme. Dress to stand out from the audience. Wear what you sell. Do wear comfortable shoes. Prevent hours of pain on your feet and back. Wear flats. Do inventory nightly. Save yourself the panic of running out of important items. At the end of each day make a list of what products, selling supplies, hand-outs and give-a-ways you will need to restock for the next day. Never run out of business cards and important selling tools. Do train your staff. Set goals for your sales team. Train them on how to collect leads and close sales. Prepare them with superior product knowledge, updated pricing information and competitive intelligence. Give them the tools they need to succeed. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 49 Professional Booth Etiquette, page 3 Do keep the display neat. Throughout the day empty the garbage, straighten your inventory, clean the counters and carpet. Keep excess stock, boxes, purses and briefcases out of site. Do smile a lot. Greet everyone warmly. Make eye contact and be approachable. Have some fun, while you’re at it. Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 50 Sales Script Worksheet ENGAGE Your first goal is to get someone to stop and talk to you. Be pro-active. Don’t wait for someone to ask a question. Smile, make eye contact, grab their attention and draw them over by speaking to them first. Write down several simple statements or questions that will compel a customer to stop and talk to you. ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ EXCITE After you’ve captured their interest and they are listening, you must excite them about the benefits you offer. Benefits are what they get from using what you’ve got. The pitch should be about them and their needs. Benefits touch a nerve, feed an emotion, reduce fear, remove pain or solve a problem. ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ EDUCATE Educate them about the features you offer. How it works, what it does, why it’s great. Tell them why your company is the best choice. Ask some qualifying questions during the conversation. ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 51 Sales Script Worksheet, cont. ENCOURAGE If they are interested and qualified now is the time to ask for action. What is your objective? Sell them something, sign them up for a free check up, ask them to watch a demonstration, a video, fill out a survey card, schedule an appointment, whatever it may be. Do not let them leave without getting their contact information. ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ EXIT Remember that selling is a numbers game. If you’re not selling, you need a lead. You must talk to a lot of people. Those not interested must be released. Avoid unproductive chitchat. While you spend ten minutes talking shop to a customer you are not going to close, ten hot prospects have walked past your booth. You could be missing the most valuable lead of the day. Have an escape plan. Thank the person for their time, shake hands, give them a brochure, say goodbye, disengage move to the next prospect. ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 52 Top Ten Tips for a Terrific Show Plan Ahead Prepare for every event well in advance. Order show services and schedule shipping early. Evaluate display properties for damage. Attention to details will eliminate headaches and save you time and money Set Objectives Know what you want to accomplish at the show. Create a list of goals with the staff. Make expectations clear. Reward exceptional productivity. Design a Dynamic Display Image is everything. You have only seconds to attract attention. Increase visibility by coordinating every display element around a clever theme. Go for the “Wow” Factor Create a marketing message with impact. Incorporate large, eye-catching pictures and vibrant colors. Keep wording succinct. Sell benefits. Project a Positive Image First impressions are critical. Every display element must reflect your company professionalism, personality, integrity and style. Train your Staff 80% of attendees base their opinion of your company on the actions of the employees at your booth. Prepare your people. Develop a Sales Strategy Script a presentation that engages the prospect, qualifies their interest, explains how you will help them and why you are the best choice. Make sure it accomplishes your goal. Write your strategy down and require the staff to memorize and use it consistently. Follow Up Effectively Contact all leads within one week. Phone, fax, email or mail information that solicits a sale, appointment or interview. Include a deadline or call to action. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 53 Top Ten Tips, cont. Exude Enthusiasm Nothing makes a more memorable impression than happy, smiling employees eager to assist inquisitive prospects. Factor in Fun Loosen up. Don’t be too conservative. Show attendees want to be entertained as well as informed. Successful exhibitors combine the two. Susan Ratliff is The Exhibit Expert. An author, professional speaker, event producer and founder of an award-winning portable display company, Susan shares thirty-five years of experience providing seminars and products guaranteed to turn any exhibit booth into a powerful profit center. Contact Susan for exhibiting services or to speak to your group: [email protected] or visit www.susanratliffpresents.com. Copyright 2011 Susan Ratliff Presents LLC. All Rights Reserved. 1531 Carroll Dr NW Office: (404) 720-8600 Atlanta, GA 30318 Fax: (404) 720-8757 54 SHOW INFORMATION PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Customer Service Phone: (404) 720-8600 Georgia World Congress Center - Atlanta, Georgia Customer Service Fax: (404) 720-8755 Event Code: G110380415 Customer Service Email: [email protected] BOOTH PACKAGE Items provided in your booth, per exhibitor: 8' High backwall drape, 3' High sidewall drape 7" x 44" Cardstock Identification Sign Show drape color(s): Aisle carpet color: Black, White, Gold Black EXHIBIT SHOW SCHEDULE General Exhibitor Move-in: Saturday, April 18, 2015 Sunday, April 19, 2015 1:00 PM - 5:00 PM 8:00 AM - 3:00 PM Exhibit Hours: Sunday, April 19, 2015 Monday, April 20, 2015 Tuesday, April 21, 2015 5:00 PM - 8:00 PM 11:30 AM - 7:00 PM 12:00 PM - 7:00 PM Exhibitor Move-out: Tuesday, April 21, 2015 Wednesday, April 22, 2015 7:00 PM - 10:00 PM 8:00 AM - 10:00 AM Freight Re-route Time: Wednesday, April 22, 2015 10:00 AM IMPORTANT DEADLINES Exhibitor appointed contractor notification deadline: Friday, March 20, 2015 Discount price deadline for standard Shepard orders: Friday, March 27, 2015 First day for warehouse deliveries without a surcharge: Friday, March 20, 2015 Last day for warehouse deliveries without a surcharge: Friday, April 10, 2015 Saturday, April 18, 2015 First day freight can arrive at show facility: at 8:00 AM SHIPPING ADDRESSES Advance Shipments Address [Exhibiting Co. Name & Booth Number] Direct Shipments Address c/o Shepard Exposition Services PaperCon c/o Shepard Exposition Services 1531 Carroll Dr, NW Atlanta, GA 30318 [Exhibiting Co. Name & Booth Number] PaperCon Georgia World Congress Center 285 Andrew Young International Blvd Atlanta, GA 30313 ALL UTILITY AND ANCILLARY FORMS SHOULD BE FAXED TO THE NUMBER INDICATED ON FORM. PLEASE DO NOT SEND UTILITY AND/OR ANCILLARY FORMS TO SHEPARD. 55 ONLINE ORDERING INSTRUCTIONS PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Customer Service Phone: (404) 720-8600 Georgia World Congress Center - Atlanta, Georgia Customer Service Fax: (404) 720-8755 Event Code: G110380415 Customer Service Email: [email protected] ***ATTENTION EXHIBITORS*** ORDER NOW! Follow these simple steps to order Shepard Services Online: 1. GO TO: www.shepardes.com/intro.asp 2. Click on PaperCon 3. LOG IN from the Show Information page. 4. ENTER your email address and password then click a. NEW users : User name = Your Email Address (provided by Show Management) Password = PaperCon15 b. Previous users : User name = Your Email Address Password = Your pre-existing password 5. Don't remember your password? Click the link "Forgot your password?" and follow the prompts to have your password sent to the registered email address. 6. Once logged in, you will be prompted to review your profile information. a. If your information is correct, click OR b. If your information is not correct, please click "here" as indicated, update your profile and submit changes. 7. Welcome to Shepard Online Ordering! Some helpful tips: Use the or buttons to scroll through all your options. Use the button to add an item to your cart, BEFORE proceeding to the next screen. To NAVIGATE to a specific page, use the menu headers at the top of the page. To VIEW your shopping CART, click on To DELETE an item from your shopping cart, click next to the item you wish to remove. QUESTIONS? Do not hesitate to contact us for assistance! Shepard Customer Service (404) 720-8600 [email protected] 56 PAYMENT AUTHORIZATION PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 Please complete the information requested below and return this form with your orders. You may choose to pay by credit card, check payable to Shepard Exposition Services, or bank wire transfer. However, we require your credit card authorization to be on file before we process your order(s) for service. We will use this authorization to charge your credit card account for any additional amounts incurred as a result of show site orders placed by your representative to include material handling charges for shipments received on your company's behalf and any unpaid balance due for Shepard services. Credits for services will be issued at show site only. WIRE TRANSFER In order to accurately process the transfer of funds from your account, please complete the following information and fax it along with a copy of the wire receipt to the fax number printed on the header of this page. A $50 service charge will be added for processing checks drawn on foreign banks. A $25 service charge will be added for processing U.S. wire transfers. $50 service charge for international wire transfers. The following information must be included on the bank copy of the wire transfer confirmation: Name of show that you are attending Exhibiting company name Booth number Account Name: - Shepard Exposition Services, Inc. Routing Number: 041000124 SWIFT CODE (US): PNCCUS33 PaperCon Bank Name: Account Number: PNC Bank N.A., Pittsburgh, PA 15219 USA 42-6061-9772 SWIFT CODE (INTL): PNCCUS33 If payment is not received by the date shown above, I hereby agree to have the balance owed to Shepard Exposition Services, Inc. charged to the credit card indicated in the next section. ** Please be sure to include the show name or show code and your booth # as well as the wire fee if you are sending a wire transfer, ACH payment, or check. EXHIBITING COMPANY INFORMATION Please fill out the following information: COMPANY NAME: BOOTH # COMPANY ADDRESS: PHONE: CITY, ST, ZIP: FAX: CONTACT NAME: EMAIL: CREDIT CARD INFORMATION Type of Card: Pay by Check* Credit Card #: Pay by Wire* Expiration Date: Month Billing Address: Year Security Code: City, ST, Zip: Name on Card: Authorized Signature: *Please note: You may choose to pay by Check or Wire Transfer, however a credit card is required on file to process all orders. ** Are you tax exempt for the state this event occurs in? Yes No If you are tax exempt, you must provide a tax exemption certificate for the state in which the show is being held. Please submit tax exemption certificate to: [email protected] 57 SHEPARD TERMS & CONDITIONS PaperCon PAYMENT POLICY Show Site Orders: Services ordered at show site will require full payment at the time the order is placed. Purchase orders may not be used in lieu of payment. Regular prices will apply to all show site orders. Floor orders are limited to availability. Third Party Orders: If you contract your work to a display or exhibit house and require services from Shepard, the payment policy stated above applies. Please pass this information on to them. A Third Party Payment form must be completed and submitted three weeks prior to show opening. Invoices: Prior to close of show, an invoice will be prepared and delivered to your booth for your review. Credits will be issued at show site only. If you have any questions, or want to pay your invoice by check or cash, please see our customer service representatives at the service desk on site. Charges: All charges, regardless of amount, must be paid in full by cash, check or credit card. If credit card method is used, please ensure that the card limits are high enough to cover your expected charges. Past Due Accounts: The buyer understands that there will be a 1 1/2% monthly (18% per year) finance charge on past due accounts and agrees to pay all costs incurred by Shepard Exposition Services while endeavoring to collect this account. Outbound Services: All outbound services will be processed on your credit card. A copy of the receipt and invoice will be mailed within 10 days of the close of the show. International Customers: International customers must pay for all services in U.S. funds. A $50 service charge will be added for processing checks or wire transfers drawn on foreign banks. U.S. Wire Transfers: A $25 service charge will be added for processing U.S. wire transfers. Please complete the wire transfer portion of the Payment Authorization form. The credit card portion of the form must still be completed before your order will be processed. Tax Exempt Status: If you are tax exempt in the state where the show is held, a copy of the certificate must accompany your order. Rental Responsibility: All materials are on a rental basis and shall remain the property of Shepard. The customer shall be held financially responsible for any damage to Shepard equipment used by the customer. Price Quotes: Prices quoted are for the duration of the show and include installation, rental, and removal, except where indicated. Default Colors: If skirting and carpet colors are not selected, show colors will prevail. Exchanges and Cancellations: Onsite exchanges and cancellations in orders will be assessed a 100% pick-up fee. DEFINITIONS AND SHEPARD RESPONSIBILITIES The name "Shepard" shall be construed within the meaning of this contract as Shepard Exposition Services, Inc. and its employees, officers, agents, and assigns including any subcontractors Shepard may appoint. The term "exhibitor" refers to any party who contracts for services with Shepard. Shepard shall be responsible only for those services which it directly provides, and hereby agrees to execute its contracted duties in good faith. Shepard assumes no responsibility for any person, parties, or other contracting firms not under Shepard's direct supervision and control. Shepard shall not be responsible for loss, delay or damage due to strikes, lockouts, work stoppages, natural elements, vandalism, acts of God, civil disturbances, power failures, acts of terrorism or war, or any other causes beyond Shepard's reasonable control; or for ordinary wear and tear in the handling of materials. Due to the security and liability requirements, Shepard personnel will unload all vendor materials from the loading docks to the booths. INDEMNIFICATION The exhibitor agrees to indemnify, forever hold harmless and defend Shepard and its employees, officers and agents from and against any and all claims, causes of action, fines, penalties, damages, liabilities, judgments, and expenses on account of personal injury or death, damage to or loss of property or profits arising out of, or contributed to by any of the following: (1) exhibitor's negligent supervision of any labor secured through Shepard or the negligent supervision of such labor by any of the exhibitor's employees, agents, representative, invitees, and/or exhibitor appointed contractor (EAC); (2) exhibitor's negligence, willful misconduct, or deliberate act, or such actions of exhibitor's employees, agents, invitees, representatives, or EACs at the show to which this contract relates, including but not limited to the misuse, improper use, unauthorized alteration or negligent handling of Shepard equipment; or (3) exhibitor's violation of Federal, State or Local ordinance; or violation of show regulations and/or rules as published by the Facility and/or Show Management. CLAIM(S) FOR LOSS AND PAYMENT FOR SERVICES Exhibitor agrees that any and all claims for loss or damage shall be submitted to Shepard prior to the conclusion of the show when alleged loss or damage occurred prior to that time, and in all cases within 30 days of the conclusion of the show. For claim reporting purposes, the "conclusion" of the show shall be construed as the end of the day on which exhibitor must vacate the show site. All claims reported after the 30-day period will be rejected. In no event shall a suit or action be brought against Shepard more than one year after the date that loss or damage occurred. Payment for services may not be withheld. In the event of any dispute between Shepard and the exhibitor relative to any loss or damage claim, the exhibitor shall not be entitled to, and shall not withhold payment for Shepard services as an offset against the amount of the alleged loss or damage. Any claim against Shepard shall be considered a separate transaction and shall be resolved on its own merit. SHEPARD'S LIMITS OF LIABILITY If found liable for any loss or damage, Shepard's sole and maximum liability for loss or damage to exhibitor's materials will be limited to the repair or replacement with like kind and quantity, subject to a dollar amount not to exceed $5.00 (five dollars) per pound based on the weight of the articles for which Shepard specifically acknowledges receipt in writing. Shepard shall in no event be liable for collateral, exemplary, indirect costs or damages, or loss of sales resulting from, or related to, a claim for loss of or damage to material. INBOUND AND OUTBOUND SHIPMENTS Consistent with trade show industry practices, there may be a lapse of time between the delivery of shipment(s) to the booth and the arrival of the exhibitor or his representative. During such time, the materials will be left unattended. Shepard is not, and cannot be, responsible for loss, damage, theft, or disappearances of exhibitor’s materials after same have been delivered to the exhibitor’s booth. Similarly, there may be a lapse of time between the completion of packing and the actual pick up of exhibitor’s materials from the booth for loading onto a carrier. During such time, the materials will be left unattended. Shepard shall not be responsible for loss, damage, theft, or disappearance of exhibitor’s materials before same have been picked up for loading after the show. All materials will be checked at the booth at the time of loading using document(s) submitted by the exhibitor and notations of exceptions to conditions of materials, or piece counts will be made on said document. Shepard assumes no responsibility for loss, damage, theft, or disappearance of exhibitor’s materials after same have been delivered to exhibitor’s appointed carrier or agent for transportation after the show. Shepard loads materials onto the carrier’s truck under the supervision of the carrier driver who checks and signs for the materials. Shepard assumes no liability for any materials after the carrier assumes custody of materials. If exhibitor’s designated carrier fails to show by the move out deadline after a show, Shepard shall have the authority to route exhibitor’s shipment via an alternate carrier, or return shipment to a local warehouse for disposition at exhibitor’s expense. PACKAGING, CRATES, AND EMPTY CONTAINERS Shepard shall not be responsible for surface damage to loose or uncrated materials, pad-wrapped, or shrink-wrapped materials. Shepard shall not be responsible for concealed damage, damage to carpets in bags or poly, or damage to materials improperly packed. Shepard shall not be responsible for crates and packaging unsuitable for handling, partially assembled, or having prior damage. Affixing “Empty” storage labels to containers is the sole responsibility of the exhibitor or his representative. All previous labels should be removed. Shepard assumes no responsibility for removal or misdelivery of containers with old labels or incorrect information on labels or for loss or damage to materials stored in containers labeled “empty.” 58 THIRD PARTY PAYMENT AUTHORIZATION PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 The following information must be completed and the form returned to Shepard by the deadline date. Both parties MUST sign this form indicating acceptance; otherwise, request will be denied. When a third party is handling your display and/or paying for any services on your behalf, we will agree to this third party arrangement if the following payment is agreed upon and all signatures are properly completed. By signing this form, both parties agree and understand that the exhibiting firm is responsible for all charges. In the event that the named third party does not make payment by show close, Shepard will be paid by the exhibiting firm on demand at show site. The show site invoice may or may not include any outbound services, such as additional material handling, rigging, and/or shipping charges. SERVICES TO BE COVERED BY THIRD PARTY All services Rental Furniture Exhibit Display Rentals Overhead Rigging/Labor Carpet Cleaning Installation/Dismantling Labor Logistics/Transportation Other (please specify): Material Handling *Please complete the Material Handling Authorization Form Notes: THIRD PARTY INFORMATION COMPANY NAME: CONTACT NAME: COMPANY ADDRESS: PHONE: FAX: CITY, ST, ZIP: EMAIL: AUTHORIZED SIGNATURE: EXHIBITING COMPANY INFORMATION COMPANY NAME: BOOTH # COMPANY ADDRESS: PHONE: CITY, ST, ZIP: FAX: CONTACT NAME: EMAIL: AUTHORIZED SIGNATURE: THIRD PARTY CREDIT CARD INFORMATION Type of Card: Credit Card #: Expiration Date: Month Billing Address: Year Security Code: City, ST, Zip: Name on Card: Authorized Signature: ** Are you tax exempt for the state this event occurs in? Yes No If you are tax exempt, you must provide a tax exemption certificate for the state in which the show is being held. Please submit tax exemption certificate to: [email protected] 59 EXHIBITOR APPOINTED CONTRACTOR PaperCon Shepard Exposition Services 1531 Carroll Drive, NW Atlanta, GA 30318 April 19 - 21, 2015 (404) 720-8600 Georgia World Congress Center - Atlanta, Georgia Customer Service Fax: (404) 720-8755 Event Code: G110380415 Customer Service Email: [email protected] Customer Service Phone: Deadline Date: March 20, 2015 Please read the following information entirely prior to signing form and returning to Shepard. Complete this form for each non-official contractor used. Only the official show contractor or the facility may provide building services, utilities, rigging, material handling, cleaning, and furniture rental. As the official show contractor, Shepard will provide all standard trade show services, including installation/dismantling labor, but exhibitors may appoint a non-official contractor to provide installation/dismantling labor provided all the following conditions are met: ~ EXHIBITOR must inform Shepard Exposition Services that they have contracted with a non-official contractor by completing this form and returning it by deadline date. If form is not submitted by deadline date, the Exhibitor Appointed Contractor will not be allowed to perform work in the hall except to supervise the official contractor provided labor. ~ The CONTRACTOR hired by the exhibitor must, by the deadline date, provide Shepard with a current Certificate of Insurance with minimum limits of $500,000 property damage per occurrence, $1,000,000 personal injury per occurrence, workers compensation aggregate coverage of $1,000,000 per occurrence, and naming Shepard Exposition Services as additionally insured for the time period of the show (including move-in and move-out days). ~ The CONTRACTOR must abide by the rules and regulations of the show and all pertinent union regulations. ~ CONTRACTOR employees must wear approved identification badges at all times while in the work area. Badge will be issued at show site to authorized contractor representatives when all requirements have been met. ~ If the non-official contractor is empowered to incur expense on behalf of the exhibitor, a Third Party Payment Authorization form must be completed and returned to Shepard. The exhibitor agrees that he is ultimately responsible for the cost of all services provided in connection to the exhibitor's booth. ~ The non-official contractor agrees to have evidence, in the booth, that it has a valid authorization from the Exhibitor for services. ~ The non-official contractor must confine its operations to the exhibit area of its clients. No service desks, storage areas or other work facilities will be located anywhere in the facility. Show aisles and public areas are not part of the Exhibitor's booth space. ~ The non-official contractor may not solicit business on the exhibit floor. ~ The non-official contractor must have all business licenses, work permits and insurance required by State and City governments and Facility Management before beginning work, and shall provide Show Management with evidence of compliance. ~ If required, the non-official contractor must be able to provide evidence that it has current and applicable labor contracts and must comply with all labor agreements and jurisdictions. The non-official contractor must not jeopardize the production of the event by any act or practice that would lead to work stoppages, strikes or labor disputes. ~ Non-official contractor employees must wear approved identification badges at all times while in the work area. Badges will be issued at show site, to authorized representatives, when all requirements have been met. The following information must be completed and the form returned to Shepard by the deadline date. Name of Non-official Contractor: Services to be performed: Contact Name: Contact Phone: Fax: Contact Address: Exhibitor's Signature: Exhibiting Company Name: Date: Booth # 60 CARPETING & CLEANING PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 EXPO CARPET - 16 OZ. Choose Color: Red (01) Blue (05) Tuxedo (50) Qty. Black (06) Teal (13) Burgundy (07) 50255 Item Discount Regular 10' x 10' 175.80 228.55 50256 10' x 20' 334.65 435.05 50257 10' x 30' 499.20 648.95 Amount 50258 10' x 40' 663.65 862.75 Variation in dye lot may occur when ordering more than one cut of carpet unless ordered as Special Cut Carpet. SPECIAL CUT EXPO CARPET 50006 Per Square Foot 3.50 4.55 Rental includes installation and removal of carpet and visqueen. Prices quoted above include installation and taping of front edge only. All rental carpet is delivered clean to your booth space, but during setup, carpet may become dirty. Please order cleaning service at least once before show opening. PREMIUM CARPET - 32 OZ., 100% ULTRA CUT PILE WITH ACTION BACK OR JUTE BACKING Choose Color: Red (01) Silver Cloud (18) Deep Navy (22) Item Discount Regular 46001 Rental/sq.ft 5.50 7.15 46003 Rental 1000+/sq.ft 4.75 6.20 46002 Purchase/sq.ft. 13.15 17.10 Qty. Charcoal (17) Black (06) Cobalt (21) Amount Minimum 100 sq. ft. is required. No refunds on cancellations. Rental includes installation and removal of carpet and visqueen. Purchase carpet: please fill out Labor Order Form (carpet installation section) to have carpet installed. BOOTH DIMENSIONS PADDING & VISQUEEN Item Discount Regular 50009 1/2" Padding 0.85 1.10 50008 1" Padding 1.95 2.55 50010 Visqueen 0.30 0.40 Qty. Amount What is your booth size (ft.)? X BOOTH CLEANING - Minimum 80 sq.ft. Qty. Booth cleaning rates are per square foot. Discount Regular Item 47001 Vacuum Once 0.35 0.45 47002 Daily Vacuum 1.05 1.35 = sq. ft. PERIODIC PORTER SERVICE Amount Carpet is delivered clean, but may become dirty during setup. We suggest that you order vacuuming at least once before show opening. Qty. Porter Service Rates are per square foot Discount Regular Item 47030 Porter Svc Once 0.40 0.50 47031 Daily Porter Svc 1.20 1.55 Amount Porter Service includes emptying wastebaskets within the booth every two hours during the show. It may be ordered once for only the first day of the show or daily. Please note: booth cleaning and porter service are non-taxable for this show. Total Carpeting & Cleaning $ 8.00% Tax*: $ Amount Due: $ Company Name: Booth #: Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. * All tax rates are subject to change. 61 EXPO FURNISHINGS PaperCon Shepard Exposition Services April 19 - 21, 2015 Georgia World Congress Center - Atlanta, Georgia 1531 Carroll Drive, NW Atlanta, GA 30318 Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 TABLES - ALL DISPLAY TABLES ARE 24" WIDE Code Choose drape color (place color code next to order): Red (01) Green (02) White (03) Code Qty. Gold (04) Blue (05) Black (06) Burgundy (07) Grey (10) Teal (13) SKIRTED TABLES Discount Size Color Regular 50042 4'L X 30"H 103.90 50046 6'L X 30"H 127.65 165.95 50050 8'L X 30"H 161.75 210.30 STANDARD SEATING Qty. 50020 Item Discount Regular Side Chair 66.15 86.00 50021 Arm Chair 92.00 119.60 50024 Stool w/back 107.80 140.15 Amount STANDARD ACCESSORIES Amount 135.05 50043 4'L X 42"H 126.25 164.15 50047 6'L x 42"H 161.70 210.20 50051 8'L x 42"H 190.15 247.20 50052 4th Side 30" 63.15 82.10 Code 50171 4th Side 42" 63.15 82.10 50091 Qty. Item Discount Regular Wastebasket 18.95 24.65 Tables are skirted 3-sided, must order 4th side for all 50094 Floor Easel 37.35 48.55 sides to be draped on 6' and 8' tables. 50245 Literature Rack 143.50 186.55 Item Discount Regular Bag Rack 182.55 237.30 Amount UNSKIRTED TABLES Size Discount Regular 50040 4'L X 30"H 74.00 96.20 50044 6'L X 30"H 88.30 114.80 50048 8'L X 30"H 104.15 135.40 50041 4'L X 42"H 83.35 108.35 50045 6'L x 42"H 104.15 135.40 50049 8'L x 42"H 116.15 151.00 Code Qty. Amount Code Qty. 50175 RISERS - WOODEN PLANKING, 8" WIDE 50092 Coat Rack 64.80 84.25 DRAPED RISERS 50093 Garment Rack 182.55 237.30 Discount Regular 50082 4'L X 6"H 41.90 54.45 50084 6'L X 6"H 54.05 70.25 50086 8'L X 6"H 72.40 94.10 50083 4'L X 12"H 90.70 117.90 50085 6'L x 12"H 112.90 146.75 Code Item Discount Regular 50087 8'L x 12"H 125.80 163.55 50427 Tensabarrier Stanchion 77.00 100.10 50095 Sign Holder, 22x28 85.05 110.55 Code Qty. Size Color Amount Amount Qty. Amount UNDRAPED RISERS SKIRTING OF EXHIBITOR EQUIPMENT-per linear ft. Discount Regular 50076 4'L X 6"H 21.55 28.00 50058 50078 6'L X 6"H 30.30 39.40 Please select sateen color from below: Red (01) Gold (04) Green (02) Blue (05) White (03) Black (06) Code Qty. Size 50080 8'L X 6"H 39.20 50.95 50077 4'L X 12"H 41.80 54.35 50079 6'L x 12"H 59.70 77.60 50081 8'L x 12"H 72.90 94.75 Amount Sateen Skirting 14.25 18.55 Burgundy (07) Grey (10) Teal (13) Total Expo Furnishings: $ Please complete the following: 8.000% Tax*: $ Company Name: Booth #: Amount Due: $ Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 62 SPECIALTY FURNISHINGS/ACCESSORIES PaperCon Shepard Exposition Services Customer Service Phone: (404) 720-8600 April 19 - 21, 2015 Georgia World Congress Center - Atlanta, Georgia Customer Service Fax: (404) 720-8755 Event Code: G110380415 Customer Service Email: [email protected] 1531 Carroll Drive, NW Atlanta, GA 30318 Discount Deadline: March 27, 2015 SPECIALTY CHAIRS AND TABLES 36" Diameter 42" or 30" H Discount Item Qty. 51086 Director's Chair 51090 Director's Stool 51089 Ped. Table,42" 50032 Ped. Table,30" 50030 50031 Rnd Side Table Sq. Side Table 69.00 SHOWCASES Full View 24" W x 18" H Regular Item Discount Regular Full View 4' 688.00 894.40 50068 Full View 6' 758.85 986.50 50069 Quarter View 4' 688.00 894.40 Amount Qty. 89.70 50067 123.45 160.50 190.20 247.25 181.40 235.80 50070 87.75 87.75 114.10 114.10 GRID AND GRID ACCESSORIES Size Discount Regular 50236 2'x8' w/legs, each 164.50 213.85 Qty. Qty. Item Regular Amount 50185 Drawing Bowl 40.25 52.35 50237 2'x8' w/o legs, each 123.30 160.30 50088 8' Upright 24.15 31.40 50242 7-Ball Waterfall 11.30 14.70 50089 8' Crossbar 16.05 20.85 VELCRO TACK BOARD 50061 SPECIAL DRAPERY BACKGROUNDS - Per linear foot Must be approved by show management. Item Discount Regular 50073 8' High 17.50 22.75 50074 3' High 12.95 16.85 Lin. Ft. Choose Color: Red (01) White (03) Amount Other accessories available, please call customer service for more information. 8' High backwall drape 3' High sidewall drape Amount 986.50 Quarter View 6' 758.85 Standard Showcases are a gray finish. MISCELLANEOUS ITEMS Discount Quarter View 50060 Item Discount Regular 50060 4' X 8' Horz. 222.75 289.60 50061 4' x 8' Vert. 222.75 289.60 Amount Qty. Amount Minimum 4' panel rental required. Blue (05) Black (06) Grey (10) Burgundy (07) Total Specialty Furnishings/Accessories: $ 8.000% Please complete the following: Tax*: $ Amount Due: $ Company Name: Booth #: Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 63 EXECUTIVE FURNITURE PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 ** Additional styles and colors are available online! ** http://www.shepardes.com/intro.asp COMFORT SEATING/OTTOMANS Qty. Item Discount Regular Amount SOM LSM OCB SOC LSC CHC MPS MPC Key West - Black 631.80 821.35 SOM LSM 560.15 728.20 OCB 459.30 597.10 Lisbon - Charcoal Leather SOC 830.60 1079.80 LSC 749.10 973.85 CHC 550.45 715.60 Memphis MPS 594.40 772.70 MPC 421.80 Roma 376.55 576.80 Newport 1615.50 548.35 2100.15 LSD 721.45 937.90 CHD 397.35 516.55 CHR003 SFA003 SED CHR003 SFA003 489.50 749.85 CHD SED LSD Miscellaneous Seating SO1 716.50 931.45 OCU 441.35 573.75 BCW 863.15 1122.10 OCH 798.05 1037.45 SO1 OCU BCW OCH OTS Ottomans OTS 256.00 332.80 OTP 408.80 531.45 OTQ 352.30 458.00 OTL 412.55 536.30 536.30 OTK 412.55 OTM 426.65 554.65 OTN 394.50 512.85 OTH 130.25 169.35 VIB02 98.30 127.80 OTP OTL OTN OTK OTQ OTM OTH VIB02 COCKTAIL, END TABLES & LAMPS Qty. Item Discount Regular C1E C1F C1C E1E E1F E1C COLI Amount Cocktail Tables C1E 302.85 393.70 C1F 276.85 359.90 C1C 284.95 370.45 COLI 181.00 235.30 EOLI End Tables E1E 284.95 370.45 E1F 258.90 336.55 E1C 267.10 347.25 EOLI 169.95 220.95 LA15 Lamps LA15 160.35 208.45 LA14 108.60 141.20 TRW 307.05 399.15 LA14 TRW Floor orders are subject to availability. Substitutions may be provided without prior notification. Please complete the following: Company Name: Booth #: Subtotal $ Contact Name: Phone #: 8.000% Tax*: $ Authorized Signature: Amount Due: $ Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 64 EXECUTIVE FURNITURE PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 ** Additional styles and colors are available online! ** http://www.shepardes.com/intro.asp CONFERENCE TABLES Qty. Discount Item Regular Amount CF2 CE2 CE1 CF1 Geo Tables - 29" High CE2 (60"L) 462.55 CF2 (60"L) 446.20 601.30 580.05 CE1 (42"L) 319.20 414.95 CF1 (42"L) 302.85 393.70 Graphite Nebula - 29" High CB2 (6'L) 492.35 640.05 CB3 (8'L) 604.20 785.45 CB1 (42"RND) 408.75 531.40 CB1 CB2 6'L CB3 8'L Mahogany - 29" High CC6 (6'L) CC7 (8'L) 462.55 569.95 601.30 740.95 CC8 (10'L) 907.05 1179.15 CC5 (42"RND) 406.50 528.45 CG1 CC6 6'L CC7 8'L CC8 10'L Miscellaneous Conf. Table - 29" High CG1 (42"RND) 328.95 427.65 CONFERENCE CHAIRS & OCCASSIONAL CHAIRS Qty. Item Discount Regular Amount OTO SC9 OCA Panton OTO 488.55 635.10 SC9 214.95 279.45 XC1 XC2 Luxor - Black Leather XC3 400.65 520.85 XC2 434.80 565.25 462.55 601.30 XC1 XC3 Altura - Black Crepe XC6 356.70 463.70 XC5 392.50 510.25 426.65 554.65 XC4 XC6 XC5 XC4 SC2 Brewer SC3 190.55 247.70 SC2 190.55 247.70 SC3 Miscellaneous Chairs SC8 177.45 230.70 SC1 203.55 264.60 SC4 203.55 264.60 SCE 128.70 167.30 OCA 295.15 383.70 SC8 SC1 SC4 SCE Floor orders are subject to availability. Substitutions may be provided without prior notification. Please complete the following: Subtotal $ Company Name: Booth #: 8.000% Tax*: $ Contact Name: Phone #: Amount Due: $ Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 65 EXECUTIVE FURNITURE PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Customer Service Phone: (404) 720-8600 Georgia World Congress Center - Atlanta, Georgia Customer Service Fax: (404) 720-8755 Event Code: G110380415 Customer Service Email: [email protected] Discount Deadline: March 27, 2015 ** Additional styles and colors are available online! ** http://www.shepardes.com/intro.asp BAR TABLES Qty. Item Discount Regular Amount 36" Round x 42" High VTN VTM 268.80 349.45 268.80 349.45 VTN VTM VTK VTJ VTF VTC WTJ WTF 30" Round x 42" High VTK 259.30 337.10 VTJ 259.30 337.10 382.25 VTF 294.05 VTC 259.30 337.10 WTJ 328.80 427.45 WTF 362.10 470.75 BARS Qty. Item Discount Regular Amount BR1 BRC Martini Bars - 47" High BR1 1506.75 1958.80 BRC 4336.90 5637.95 BAR STOOLS Qty. Item Discount Regular Amount BSL BSC Banana - Chrome, 30" High BST 265.70 345.40 BSS 265.65 345.35 Oslo - 30" High BSD 276.70 359.70 BSC 276.70 359.70 BSS BST BSD Miscellaneous BSL (29"H) 210.25 273.35 BSN (29"H) 298.80 388.45 BCE (32"H) 245.05 318.55 BS003 316.75 411.80 BS003 BCE BSN Floor orders are subject to availability. Substitutions may be provided without prior notification. Please complete the following: Subtotal $ 8.000% Tax*: $ Company Name: Booth #: Amount Due: $ Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 66 EXECUTIVE FURNITURE PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 ** Additional styles and colors are available online! ** http://www.shepardes.com/intro.asp CAFÉ TABLES Qty. Item Discount Regular Amount 36" Round x 29" High ZTP 249.80 324.75 ZTN 249.80 324.75 ZTM 249.80 324.75 XTP 336.75 437.80 XTN 336.75 437.80 336.75 437.80 XTM ZTP - 36" ZTK - 30" ZTN - 36" ZTJ - 30" ZTM - 36" XTP - 36" XTK - 30" XTN - 36" XTJ - 30" XTM - 36" 30" Round x 29" High ZTK 224.55 291.90 ZTJ XTK XTJ 224.55 309.90 309.90 291.90 402.85 402.85 XTF 341.45 443.90 Item Discount Regular XTF - 30" STACKING & UTILITY SEATING Qty. Amount Stacking Chair, 37" High CS8 120.15 156.20 CS9 120.15 156.20 CS8 SY1 CS9 DF1 Altura - Black Crepe SY1 216.60 281.60 DF1 320.95 417.25 PRODUCT DISPLAY, FILES, REFRIGERATORS, & TRAINING ROOM FURNITURE Qty. Item Discount Regular Product Display PDL 509.70 662.60 BC6 369.90 480.85 BC7 362.10 470.75 ET1 369.90 480.85 369.90 480.85 ET2 Amount PEDESTALS COLOR SIZE PDL Black 24"LX24"DX42"H PDL BC6 BC7 ET1 ET2 CP5 PO3 PO1 WD2 L27 R1Q Training Room CP5 433.20 563.15 PO3 518.60 674.20 427.45 PO1 328.80 WD2 381.05 495.35 JD6 623.75 810.90 Lateral Files L26 458.55 596.10 L27 433.20 563.15 Refrigerator R1Q 302.00 JD6 L26 392.60 Floor orders are subject to availability. Substitutions may be provided without prior notification. Please complete the following: Subtotal $ 8.000% Tax*: $ Company Name: Booth #: Amount Due: $ Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 67 INLINE BOOTH RENTALS PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Exhibit Solutions Sales Phone: 404-720-8652 Exhibit Solutions Sales Fax: 404-720-8757 Exhibit Solutions Email: [email protected] Event Code: G110380415 Discount Deadline: March 20, 2015 EXHIBIT SOLUTIONS INLINE BOOTH RENTALS Let our Exhibit Solutions team make Exhibiting EZ with a Turnkey Rental Booth!! *Custom Design for Rentals *Graphic Development/Printing *Onsite Logistics Management *Installation/Dismantle *Freight Management *Custom Furniture Rental Please visit us online for additional options and information: http://www.shepardes.com/shep-gallery.html The Eddie Qty. The Jonathon Qty. Description Discount Regular Description Discount Regular Description Discount Regular 10' x 10' 2650.20 3445.25 10' x 10' 1848.85 2403.50 10' x 10' 2293.30 2981.30 10' x 20' 4315.70 5610.40 10' x 20' 3236.25 4207.15 10' x 20' 4354.35 5660.65 Subtotal (66474, 66475) (66470, 66471) The Madison (66477, 66478) The Grant Qty. Discount Description Discount Regular 10' x 10' 2781.00 3615.30 10' x 10' 2935.50 10' x 20' 3296.00 4284.80 10' x 20' 4068.50 Description The Harrison Regular Description Discount Regular 3816.15 10' x 10' 2698.60 3508.20 5289.05 10' x 20' 3965.50 5155.15 Qty. Subtotal Subtotal (66484, 66485) Qty. Subtotal Subtotal Qty. The Pierce (66486, 66487) Subtotal (66492, 66493) All Exhibit Booth Rentals include installation/dismantling and graphic panels as shown (not all booths have graphic panels). Prices quoted are for print-ready graphics. If graphics submitted are not print-ready, additional fees may apply. Please contact the Exhibit Solutions Department with any questions you may have at 404-720-8652. **Please Note** Carpet is not included. To order please refer to the Carpet & Cleaning form. Please fax completed form to Exhibit Solutions Department at 404-720-8757. Please complete the following: Company Name: Booth #: Subtotal $ 8.000% Tax*: $ Contact Name: Phone #: Authorized Signature: Amount Due: $ Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 68 INLINE BOOTH RENTALS PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Exhibit Solutions Sales Phone: 404-720-8652 Georgia World Congress Center - Atlanta, Georgia Exhibit Solutions Sales Fax: 404-720-8757 Event Code: G110380415 Exhibit Solutions Email: [email protected] Discount Deadline: March 20, 2015 EXHIBIT SOLUTIONS INLINE BOOTH RENTALS Let our Exhibit Solutions team make Exhibiting EZ with a Turnkey Rental Booth!! *Custom Design for Rentals *Graphic Development/Printing *Onsite Logistics Management *Installation/Dismantle *Freight Management *Custom Furniture Rental Please visit us online for additional options and information: http://www.shepardes.com/shep-gallery.html The Jackson Qty. The Lincoln Description Discount Regular 10' x 10' 2878.85 10' x 20' 4351.75 Qty. Description Discount Regular 3742.50 10' x 10' 2729.50 5657.30 10' x 20' 3759.50 Subtotal Description Discount Regular 3548.35 10' x 10' 2858.25 3715.75 4887.35 10' x 20' 4532.00 5891.60 Qty. Subtotal (66490, 66491) Subtotal (66482, 66483) The Lucy Qty. The Roosevelt (66488, 66489) The Dale Description Discount Regular 10' x 10' 1699.50 2209.35 Qty. Subtotal Description Discount Regular 10' x 10' 2966.40 3856.30 Subtotal (66473) (66481) All Exhibit Booth Rentals include installation/dismantling and graphic panels as shown (not all booths have graphic panels). Prices quoted are for print-ready graphics. If graphics submitted are not print-ready, additional fees may apply. Please contact the Exhibit Solutions Department with any questions you may have at 404-720-8652. **Please Note** Carpet is not included, to order please refer to the Carpet & Cleaning form. Please fax completed form to Exhibit Solutions Department at 404-720-8757. Please complete the following: Company Name: Booth #: Subtotal $ Contact Name: Phone #: 8.000% Tax*: $ Authorized Signature: Amount Due: $ Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 69 ISLAND BOOTH RENTALS PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Exhibit Solutions Sales Phone: 404-720-8652 Exhibit Solutions Sales Fax: 404-720-8757 Exhibit Solutions Email: [email protected] Event Code: G110380415 Discount Deadline: March 20, 2015 EXHIBIT SOLUTIONS ISLAND BOOTH RENTALS Let our Exhibit Solutions team make Exhibiting EZ with a Turnkey Rental Booth!! *Custom Design for Rentals *Graphic Development/Printing *Freight Management *Onsite Logistics Management *Installation/Dismantle *Custom Furniture Rental Please visit us online for additional options and information: http://www.shepardes.com/shep-gallery.html The Monroe Qty. Description Discount Regular 20' x 20' 6746.50 8770.45 Description Discount Regular 20' x 20' 10042.50 13055.25 Description Discount Regular 20' x 20' 9434.80 12265.25 Description Discount Regular 20' x 20' 9682.00 12586.60 Subtotal (66494) The Jefferson Qty. Subtotal (66498) The Taylor Qty. Subtotal (66480) The Washington Qty. Subtotal (66368) All Exhibit Booth Rentals include installation/dismantling and graphic panels as shown for print-ready graphics. If graphics submitted are not print-ready, additional fees may apply. Please contact the Exhibit Solutions Department with any questions at 404-720-8652. **Please Note** Carpet is not included, to order please refer to the Carpet & Cleaning form. Please fax completed form to Exhibit Solutions Department at 404-720-8757. Please complete the following: Company Name: Booth #: Subtotal $ 8.000% Tax*: $ Contact Name: Phone #: Authorized Signature: Amount Due: $ Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. 70 * All tax rates are subject to change. ISLAND BOOTH RENTALS PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Exhibit Solutions Sales Phone: 404-720-8652 Exhibit Solutions Sales Fax: 404-720-8757 Exhibit Solutions Email: [email protected] Event Code: G110380415 Discount Deadline: March 20, 2015 EXHIBIT SOLUTIONS ISLAND BOOTH RENTALS Let our Exhibit Solutions team make Exhibiting EZ with a Turnkey Rental Booth!! *Custom Design for Rentals *Graphic Development/Printing *Freight Management *Onsite Logistics Management *Installation/Dismantle *Custom Furniture Rental Please visit us online for additional options and information: http://www.shepardes.com/shep-gallery.html The Adams Qty. Description Discount Regular 20' x 20' 9785.00 12720.50 Description Discount Regular 20' x 20' 7204.85 9366.30 Description Discount Regular 20' x 20' 7055.50 9172.15 Description Discount Regular 20' x 20' 10506.00 13657.80 Subtotal (66497) The Tyler Qty. Subtotal (66495) The Garfield Qty. Subtotal (66496) The Cleveland Qty. Subtotal (66499) All Exhibit Booth Rentals include installation/dismantling and graphic panels as shown for print-ready graphics. If graphics submitted are not print-ready, additional fees may apply. Please contact the Exhibit Solutions Department with any questions at 404-720-8652. **Please Note** Carpet is not included, to order please refer to the Carpet & Cleaning form. Please fax completed form to Exhibit Solutions Department at 404-720-8757. Please complete the following: Company Name: Booth #: Subtotal $ Contact Name: Phone #: 8.000% Tax*: $ Authorized Signature: Amount Due: $ Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 71 EXHIBIT RENTAL ACCESSORIES PaperCon Shepard Exposition Services April 19 - 21, 2015 Georgia World Congress Center - Atlanta, Georgia 1531 Carroll Drive, NW Atlanta, GA 30318 Exhibit Solutions Sales Phone: 404-720-8652 Exhibit Solutions Sales Fax: 404-720-8757 Exhibit Solutions Email: [email protected] Event Code: G110380415 Discount Deadline: March 20, 2015 SHOWCASES AND LOCKING CABINETS Quarterview Showcase Square Showcase LC3 4' 6" W X 1' 9" D x 3' 3" H 1' 9" W x 1'' 9" D x 7' H 3' 9" W x 2' 3" D x 3' 6" H Showcases Code Qty. 66270 Description Discount Regular Quarterview 879.10 1142.85 Please choose metal color: 66272 Please choose metal color: Code □ Black (06) Qty. 66282 □ Black (06) Please choose metal color: □ Silver (15) □ Silver (15) LC1 - 1 meter wide 1233.45 □ White (03) 651.55 □ Black (06) Please choose metal color: □ Black (06) Please choose panel color: □ □ White (03) Black (06) Amount □ Silver (15) □ Silver (15) LC2 - 1.5 meters wide 1027.90 □ White (03) 480.65 LC3 3' 6" W x 1' 9" D x 3' 6" H 847.00 790.70 LC2 66284 White (03) Locking Cabinets Description Discount Regular LC1 66283 □ 948.80 Square Amount 5' W x 1' 9" D x 3' 6" H 624.85 □ White (03) RECEPTION COUNTERS AND COMPUTER STANDS RC1 RC2 RC3* 7' 9" W x 3' 5" D x 3' 9" H 4' 9"W x 2' 3"D x 3' 3"H 5' 3"W x 3' 3"D x 3' 6"H Reception Counters and Computer Stands Code 66274 Qty Description RC1 □ Please choose metal color: 66275 CS1* CS2* CS1 - 3' W x 1' 9" D x 6' 3" H CS2 - 2' 3" W x 1' 6" D x 6' 3" H Discount 1813.15 □ Wood (W) Chrome (CH) 670.05 871.05 RC2 Please choose metal color: □ Amount Regular 2357.10 Black (06) □ White (03) 66276 RC3* 1453.50 1889.55 66285 CS1* 845.30 1098.90 66286 CS2* 492.65 640.45 □ Silver (15) *Item includes graphics. A Shepard Representative will contact you with art requirements. PRODUCT DISPLAY AND TRAFFIC BUILDERS Product Display Code Qty 66277 Description Gondola Please choose metal color: □ Discount 456.55 Regular 593.50 □ White (03) Black (06) 66278 GL1* 822.25 1068.95 66279 GL2* 778.00 1011.40 Amount □ Silver (15) Gondola 3' 6" W x 1' 9" D x 5' H *Item includes graphics. A Shepard Representative will contact you with art requirements. Phone Charging Station Code 66430 Qty Description Phone Station* Discount 1493.50 Regular 1941.55 Amount GL1* GL2* GL1 - 5' 4" W x 1' 3" D x 8' H GL2 - 4' 3" W x 1' 3" D x 7' H Please fax completed form to the Exhibit Solutions Department at 404-720-8757. Please note that electrical services must be ordered separately .You may find the forms in the Utilities section of the service manual. Please complete the following: Company Name: Booth #: Subtotal $ 8.000% Tax*: $ Contact Name: Phone #: Authorized Signature: Amount Due: $ Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 72 SIGN ORDER FORM PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 SIGNS, BANNERS AND ACCESSORIES Code Qty. Description Discount Regular Amount Code Qty. Standard Foamcore Signs, Single-sided Description Discount Regular Vinyl Banners with Digital Printing 70009 Vertical, 22" x 28" 139.30 181.10 70065 grommets, per sq. ft.-Vertical 70010 Horz., 22" x 28" 139.30 181.10 70071 grommets, per sq. ft. - Horizontal 17.65 22.95 70011 Vertical, 28" x 44" 212.30 276.00 70066 Pockets, per sq. ft. - Vertical 19.00 24.70 70012 Horz., 28" x 44" 212.30 276.00 70072 Pockets, per sq. ft.- Horizontal 19.00 24.70 70025 Meterboard, 39" x 90.75" 429.60 558.50 70017 70021 17.65 22.95 Replacement ID Sign - Cardstock Accessories Blank Foamcore, 4'x 8' Velcro, per ft, min. 5 ft. Amount 37.85 49.20 2.45 3.20 70004 7" x 44" Horz. 41.65 54.15 Sign prices are based on customer supplying print-ready graphics in the requested format (see below). Please complete the following: Subtotal $ Company Name: Booth #: 8.000% Tax*: $ Contact Name: Phone #: Amount Due: $ Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. Graphic files/requests must be received by discount deadline date to qualify for discounted prices. There are no exchanges or refunds once sign has been ordered and processed. * All tax rates are subject to change. SIGN SUBMISSION INFORMATION Please follow these requests, so Shepard can provide the highest of quality signs for your show. File Submission Media Artwork Dimensions & Color Specifications ~ CD-ROM ~ All artwork submitted should be created at 100% actual size ~ Email attachment (4 mgs or smaller only) or in 10% reduction increments (please indicate scale used) ~ FTP (.zip compression), call for FTP information ~ Specify target colors as PMS C or U, and send us 100% accurate When sending disks, please label them with the following: proofs with your disk. (Color variations may occur due to output devices.) Exhibitor Co. Name, Booth #, Show Name, Show Date Acceptable Software & Formats Other Graphic Services Available ~ Adobe Illustrator (AI/EPS), InDesign, Photoshop & Acrobat ~ Artwork/graphic design serivces (70067) ~ Files should be formatted in high-resolution quality, 100-300 dpi ~ Logo reproduction (70052) ~ Vector-based artwork preferred with fonts converted to outline ~ Special artwork mounting (70069) Please note: If customer-provided graphic files are not to exact specifications/requirements, a design-time surcharge will apply. 73 Attention Getting ● High Visibility ● Great Branding Easy ● Cost Effec ve Rental ● Durable Dye Sublima on Graphics CIRCLE DESIGN Code Size Discount* Regular 69140 10' x 48" 4248.75 5948.25 69142 16' x 48" 6752.70 9453.80 All Kits Include: ◦ Dye sublimation printed fabric pillow case SQUARE DESIGN ◦ Rental frame Code Size Discount* Regular 69143 10' x 48" 5166.50 7233.10 ◦ Blockout liner ◦ Carrying case ◦ Basic harness TRIANGULAR DESIGN ◦ Delivery to showsite Code Size Discount* Regular 69144 10' x 48" 4180.75 5853.05 ◦ Weighs under 75 pounds ◦ Rigging not included WAVE DESIGN Code Size Discount* Regular 69145 10' x 48" Single 1841.15 2577.60 69146 10' x 48" Double 2523.50 3532.90 Call today to order! 404‐720‐8652 ◦ Additional shapes and sizes available ◦ Artwork requirements available Discount deadline: Friday, March 20, 2015 *Artwork, hanging sign order and payment authorization form must be received by the Discount Deadline to receive discount pricing. PaperCon Exhibit Solutions Phone: 404 ‐ 720 ‐ 8652 Exhibit Solutions Fax: 404 ‐ 720 ‐ 8757 Customer Service Email: [email protected] Event Code: G110380415 Company Name: Booth #: Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. April 19 - 21, 2015 Georgia World Congress Center Atlanta, Georgia Subtotal $ 8.000% Tax*: $ Amount Due: $ Must meet discount criteria above to receive discounted pricing. Payment Authorization must be completed and returned with order. Cancellations will only be accepted in writing 7 days prior to move-in if graphics have not been produced. Cancellations will not be accepted once graphic artwork has been submitted and approved for production. 74 HANGING SIGNS 101 PaperCon GUIDELINES AND SERVICE CONTRACTOR RESPONSIBILITIES Shepard Exposition Services certified riggers ONLY will be allowed in aerial lifts. Shepard Exposition Services employees are ONLY personnel allowed to operate mechanized equipment Shepard Exposition Services certified riggers must assemble and disassemble ALL overhead rigging including: *Overhead Truss * Attachment and removal of light fixtures for truss or signs * Assembly of hanging sign frame and graphics * Additional installation required for chain motors, span sets and other packages. Shepard Exposition Services certified riggers must install and remove ALL hanging materials that will be flown overhead. Exhibitors are REQUIRED to include hanging/setup instructions and orientation diagrams in advance. All ceiling rigging must conform to Show Management rules and regulations and facility limitations. Overhead hanging signs are to be sent in a separate container directly to the advance warehouse using the Advance Hanging Sign shipping label included in this manual. The container must arrive no later than advance warehouse deadline date. If these procedures are not followed, Shepard Exposition Services cannot guarantee the hanging of your sign and additional fees will apply. Structures weighing over 200 lbs. per point must have a rigging plot plan approved in advance. Electrical signs must be in working order and in accordance with the National Electrical Code. Electrical services must be ordered through the Electrical Service Provider (form included in manual). CHECKLIST FOR ORDERING HANGING SIGNS Submit Payment Authorization Form (OR Third Party Payment Authorization if paying for this service on behalf of an exhibiting company) Order Assembly Labor to have your sign built by Shepard Certified Riggers (Fill out top section of the Hanging Sign Overhead Rigging Form) Order Install and Dismantle for all Hanging Signs, Truss and Motors Order any necessary Chain Motors, Rotating Motors and Truss (Remember to place separate electrical order to power any motors!) Submit Diagrams with orientation, dimensions and placement for ALL materials that will be flown overhead. Package Hanging Sign(s) in a separate container from exhibit materials Label Hanging Sign(s) using the Hanging Sign Shipping Label from this service manual Ship Hanging Sign(s) to the Advanace Warehouse by: Friday, April 10, 2015 75 HANGING SIGN 0VERHEAD RIGGING PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 SIGN ASSEMBLY/DISMASSEMBLY LABOR I will need Shepard Supervised Labor for (please check one): □ Installation □ Dismantling I will need Exhibitor Supervised Labor for (please check one): □ Both Install/Dismantle □ Installation SIGN ASSEMBLY LABOR Code Est Hours 69150 69151 69152 Regular Item Discount ST OT DT 89.38 116.20 134.06 174.30 178.75 232.40 Amount $ $ $ Code Est Hours 69153 69154 69155 **Supervisory fee is 30% of total cost or $60, whichever is greater. ST - Straight time: OT - Overtime: DT - Doubletime: □ Dismantling □ Both Install/Dismantle SIGN DISASSEMBLY LABOR Item Discount ST OT DT 89.38 116.20 134.06 174.30 178.75 232.40 Regular Amount $ $ $ Sup install: 68069 Sup dismantle: 68073 Monday-Friday, 8:00 AM - 4:30 PM Monday-Friday, 4:30 PM - Midnight; Saturday/Sunday, 8:00 AM - 5:00 PM All other hours and holidays Total Estimated Assembly/Dismantle: $ N/A Tax*: $ Estimated Amount Due: $ Please Note: Shepard Certified Riggers are required to assemble all hanging signs to ensure structural integrity. Any signs that are not assembled by approved Shepard Certified Riggers are subject to an inspection fee. OVERHEAD RIGGING CREW RIGGING INSTALLATION Code Est Hours 69001 69002 69005 ST - Straight time: OT - Overtime: DT - Doubletime: RIGGING REMOVAL Regular Item Discount ST OT DT 458.00 595.40 529.50 688.35 601.00 781.30 Amount $ $ $ Code Est Hours 69003 69004 69006 Monday-Friday, 8:00 AM - 4:30 PM Monday-Friday, 4:30 PM - Midnight; Saturday/Sunday, 8:00 AM - 5:00 PM All other hours and holidays Item Discount Regular ST OT DT 458.00 595.40 529.50 688.35 601.00 781.30 Amount $ $ $ Total Estimated Install/Removal: $ N/A Tax*: $ Estimated Amount Due: $ Rates are per lift and crew (up to 3 riggers) per hour. One hour minimum per lift/crew - lift/crew thereafter is charged in 1/2 increments. Straight time cannot be guaranteed. Must order by discount deadline date to receive advance pricing. Other charges will apply for additional supplies required to ensure structural integrity of overhead sign. REQUESTED DATE, TIME & SUPERVISION Please indicate below who will be present to supervise sign assembly and installation: Shepard Supervision Exhibitor Supervision Display House (EAC) If Non-Shepard Supervision is required, please request date and time: Assembly: Date: ______________ Time: ___________ Install: Date: ______________ Time: ___________ Dismantle: Date: ______________ Time: ___________ Please note: Shepard will commence rigging per requested time. Should hanging sign or supervision not be present at requested time a 1 Hour Crew Minimum charge will be assessed. Please complete the following: Subtotal: $ Company Name: Booth #: N/A Tax*: $ Amount Due: $ Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. Orders cancelled without written notice 48-hours prior to move-in will be charged a one (1) hour cancellation fee. * All tax rates are subject to change. 76 0VERHEAD RIGGING EQUIPMENT PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive NW, Atlanta GA 30318 Georgia World Congress Center - Atlanta, Georgia Exhibit Solutions Phone: 404-720-8652 Exhibit Solutions Fax: 404-720-8757 Exhibit Solutions Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 RIGGING GUIDELINES All ceiling rigging must conform to Show Management rules and regulations and facility limitations. All overhead rigging/hanging must be assembed, installed, and removed by Shepard Exposition Services certified riggers. Overhead hanging signs are to be sent in a separate container directly to the advance warehouse using the Advance Hanging Sign shipping label included in this manual. The container must arrive no later than advance warehouse deadline date. If these procedures are not followed, Shepard Exposition Services cannot guarantee the hanging of your sign. Electrical signs must be in working order and in accordance with the National Electrical Code. Electrical services must be ordered through the Electrical Service Provider (form included in manual). Exhibitors are REQUIRED to include hanging/setup instructions and orientation diagrams in advance. Please submit with form or via email. Structures weighing over 200 lbs. per point must have a rigging plot plan approved in advance. MISCELLANEOUS EQUIPMENT Item Discount Regular Item Discount Regular 69017 One Ton Hoist/Chain Motor 437.75 656.65 6909415 12" Silver Box Truss (Per FT) 20.60 30.90 69016 Half Ton Hoist/Chain Motor 386.25 579.40 6909406 12" Black Box Truss (Per FT) 20.60 30.90 69101 1/4 Ton Hoist/Chain Motor 231.75 347.65 69019 Rotating Motor 500 LB Limit 412.00 618.00 69020 Rotating Motor 200 LB Limit 231.75 347.65 12" Silver Corner Block 12" Black Corner Block Design Fee (Hourly) 77.25 103.00 115.90 154.50 128.75 167.40 Code QTY Rotate Clockwise Rotate Counterclockwise Amount Code QTY Amount Truss Details (QTY/Size) 6903815 903806 70067 Additional Equipment and Supplies may be ordered and will be available onsite to use as needed to ensure structural integrity of the sign. For further information, to request a design/scaled plot, or to place additional orders please contact Shepard's Exhibit Solutions Sales Department at: [email protected] PLACEMENT DIAGRAM SIGN DESCRIPTION, SIZE & WEIGHT Please use the diagram below to illustrate the placement of your hanging sign(s), motors and/or truss. Type: ______ feet in from back aisle/booth # ______ _______ feet in from right aisle/booth # _____ _______ feet in from left aisle/booth # ______ For all hanging signs (excluding banners), please provide detailed drawing (DWG or PDF if available) so hanging anchor points can be determined. Cloth Shape: Size: Square Height: Wood Triangle Length: Metal Rectangle Width: Truss Other Weight: Other Additional Notes/Description: _______ feet in from front aisle/booth # ______ Please complete the following: Subtotal: $ 8.000% Tax*: $ Company Name: Booth #: Contact Name: Phone #: Amount Due: $ Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. Orders cancelled without written 48-hour notice will be charged a one (1) hour cancellation fee. * All tax rates are subject to change. 77 LABOR JURISDICTIONS GEORGIA LABOR Georgia is a “right-to-work” state. Exhibitor personnel may set up their own exhibits if so desired using their own tools and company personnel. Union Labor is available to assist in the installation and dismantling of exhibit booths. Exhibit labor, freight and rigging labor, electricians and plumbers can be arranged for at established rates, using the enclosed order forms. EXHIBIT LABOR JURISDICTION Exhibit labor claims jurisdiction for the installation, dismantling, and first cleaning of prefabricated exhibits and displays when this work is done by Shepard personnel. They may be employed by completion of labor forms enclosed in this manual. Union Labor is not required to put your products on display, to open cartons containing your products, nor to perform testing, maintenance or repairs on your products. MATERIAL/FREIGHT HANDLING JURISDICTION Shepard Exposition Services has the responsibility of receiving and handling all exhibit materials and empty crates that comes in via over the road carriers. It is Shepard’s responsibility to manage docks and schedule vehicles for the smooth and efficient move-in and move-out of the exhibition. Shepard will not be responsible, however, for any materials they do not handle. Vehicles must not be left unattended at the loading areas. Any unattended vehicles will be towed at the owner’s expense. The Fire Marshal absolutely prohibits the storage of empty containers in the exhibit hall. Arrangements have been made with Shepard Exposition Services to store empty crates. Please refer to the Material Handling Information sheet in this service manual for the handling of empties, disposal of skids, etc. GRATUITIES /BREAKS Tipping is expressly prohibited. This includes such practices as giving money, merchandise, or other special consideration for services rendered. Do not give coffee breaks other than mid-morning and mid-afternoon, when the union has a 15 minute paid break. Meal breaks are one hour. Any attempt to solicit a gratuity by an employee for any service should be reported immediately to Shepard Exposition Services. IN GENERAL Exhibitors do not have to respond to grievances or complaints from union and trade personnel with respect to work jurisdictions. Please refer all such disputes and/or questions to Shepard management personnel immediately. SAFETY Safety of everyone working in the hall is of our utmost concern at all times. Standing on chairs, tables and other rental furniture is prohibited. This furniture is not engineered to support your standing weight. Shepard Exposition Services cannot be held responsible for injuries or falls caused by the improper use of this furniture. If assistance is required in assembling your booth, please order labor on the Labor Order Form included in this manual and the necessary ladders and tools will be provided. 78 LABOR ORDER FORM PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 Discount Deadline: March 27, 2015 INSTALLATION & DISMANTLING LABOR ESTIMATE AND QUESTIONNAIRE Please complete the following: How many laborers will you require? _______ Installation _______ Dismantling Date of installation: _____________________________ Requested start time: ________________ Est. Hours ______ Date of dismantling: ____________________________ Requested start time: ________________ Est. Hours ______ I will need Shepard Supervised Labor for (please check one): □ Installation Code Qty. □ Dismantling Item Discount I will need Exhibitor Supervised Labor for (please check one): □ Both Install/Dismantle Regular Sup. Fee □ Installation Amount Code Qty. Shepard Supervised Labor (Exhibitor not present) □ Dismantling Item □ Both Install/Dismantle Discount Regular Amount Exhibitor Supervised Labor 68066 ST 71.50 92.95 30% ** 68060 ST 71.50 92.95 68067 OT 107.25 139.45 30% ** 68061 OT 107.25 139.45 68068 DT 143.00 185.90 30% ** 68062 DT 143.00 185.90 **Supervisory fee is 30% of total cost or $60, whichever is greater. Dismantle: 68063/68064/68065 Sup install: 68069 Sup dismantle: 68073 * Please note - when ordering dismantle labor, due to show break down and returning empties to your booth, labor ordered through Shepard at the close of the event may not be available until one hour after show close. Labor Hours ST - Straight time: Monday-Friday, 8:00 AM - 4:30 PM OT - Overtime: Monday-Friday, 4:30 PM - Midnight; Saturday/Sunday, 8:00 AM - 5:00 PM DT - Double time: All other hours and holidays If you are shipping carpet to the show and require Shepard to install it for you, please complete the following: Exhibitor-Owned Carpet Installation/Dismantling 68080 SQ. FT. 1.00 1.30 68079 MINIMUM 143.00 185.90 Please note: ft. = ft. x Booth size: Carpet install date/time: _________________________ Subtotal $ - Hours are based on estimates, you will be invoiced for actual time incurred. N/A - Requested times are not guaranteed and are based on availability. - Minimum one hour will be charged. Additional time will be billed in in half-hour increments. Tax*: $ Amount Due: $ SHEPARD SUPERVISION INFORMATION Please complete this section if you have chosen Shepard to supervise your installation and/or dismantling. Inbound Freight Information Outbound Freight Information Carrier Company Name: # of pieces: Weight of Shipment: Is shipment? □ Crated □ Uncrated Tracking/Pro #: Estimated arrival date: Shipment to arrive at: □ Warehouse □ Show site Carrier Company Name: Deliver Shipment To: Address: City, ST, Zip: Type of Service (air, van line, ground, etc.): If for any reason your shipment is not picked up by your carrier, please choose one of the following options: Set-up Information for Installation Force freight through preferred carrier: Send shipment back to Shepard warehouse: Please check all that apply and provide information where requested. Booth Size: x Forklift required? □ Yes □ No Carpet is? □ owned □ rented from Shepard Carpet padding? □ Yes □ No Drawings are? □ Faxed to Shepard □ Shipped w/exhibit crates On-site Exhibitor Contact Information Name: Hotel: Arrival date/time: Departure date/time: Phone #: Services You Have Ordered ($400 min. fee) (please check all that apply) □ Electrical □ Furniture □ A/V Equipment □ Booth Cleaning □ Telephone/Internet Electrical Information: □ Electrical should go under the carpet (diagram is attached) □ Electrical drawings are attached □ Electrical drawings are with exhibit in crate number □ Electrical drawings were sent to the official contractor Please complete the following: Company Name: Booth #: Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. Orders cancelled without written 48-hour notice will be charged a one (1) hour cancellation fee. * All tax rates are subject to change. 79 GROUND RIGGING/FORKLIFT RENTAL PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Georgia World Congress Center - Atlanta, Georgia Event Code: G110380415 Discount Deadline: March 27, 2015 GROUND RIGGING FORKLIFT RENTAL DO NOT USE THIS FORM FOR MATERIAL HANDLING SERVICES. Please complete the following: # of pieces to be spotted Requested date/time: Heaviest piece to be spotted (times are not guaranteed) Description of work to be performed: Code Qty. Item Description Discount Regular Amount FORKLIFT RENTAL - UP TO 5,000 LB CAPACITY 35028 Straight-time Hourly Rental 219.40 285.25 35039 Overtime Hourly Rental 264.05 343.25 35067 Double-time Hourly Rental 308.75 401.50 Item Description Discount Regular Code Qty. Rate structure includes forklift and (1) operator only. Minimum crews are based on scope of work and area jurisdiction. Amount Additional labor and groundmen will be billed at the hourly rate. FORKLIFT RENTAL - UP TO 10,000 LB CAPACITY 35029 Straight-time Hourly Rental 438.75 570.50 35049 Overtime Hourly Rental 528.15 686.50 35069 Double-time Hourly Rental 617.50 802.75 Item Description Discount Regular Code Qty. Amount FORKLIFT RENTAL - UP TO 20,000 LB CAPACITY 35035 Straight-time Hourly Rental 658.15 855.50 35066 Overtime Hourly Rental 792.20 1029.75 35070 Double-time Hourly Rental 926.25 1204.25 OT - Overtime: DT - Double time: The minimum charge for labor and equipment is one (1) hour. Labor and equipment thereafter is charged in half (1/2) hour increments. Orders cancelled without 24-hour notices will be charged a one (1) hour cancellation fee. CRANE RENTAL AVAILABLE UPON REQUEST ST - Straight time: PLEASE NOTE: Monday-Friday, 8:00 AM - 4:30 PM Monday-Friday, 4:30 PM - Midnight; Saturday/Sunday, 8:00 AM - 5:00 PM All other hours and holidays RIGGING LABOR RATES Code Qty. Item Description Discount Regular Amount 35085 Straight-time Hourly Rate 89.38 116.20 35086 Overtime Hourly Rate 134.06 174.30 35099 Double-time Hourly Rate 178.75 232.40 Item Description Discount Regular Code Qty. RIGGERS AND MATERIAL HANDLERS PER MAN HOUR 35087 Straight-time Hourly Rate 71.50 92.95 35100 Overtime Hourly Rate 107.25 139.45 35101 Double-time Hourly Rate 143.00 185.90 PLEASE NOTE: The minimum charge for labor and equipment is one (1) hour. Labor and equipment thereafter is charged in half (1/2) hour increments. RIGGING FOREMAN LABOR PER MAN HOUR Amount Orders cancelled without 24-hour written notice will be charged a one (1) hour cancellation fee. Subtotal $ Please complete the following: N/A Tax*: $ Company Name: Booth #: Amount Due: $ Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. * All tax rates are subject to change. 80 SHEPARD LOGISTICS SERVICES PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Shepard Logistics Phone: 888-568-8858 Shepard Logistics Fax: 404-720-8733 Shepard Logistics Email: [email protected] Georgia World Congress Center - Atlanta, Georgia Event Code: G110380415 COMPLETE THIS FORM ONLY IF YOU ARE SHIPPING YOUR EXHIBIT MATERIALS BY SHEPARD LOGISTICS SERVICES EXHIBIT MATERIALS TRANSPORTATION INBOUND PICK UP LOCATION INFORMATION SHIPPING INFORMATION ▪ Payment Authorization form must be on file to pick up as charges will be Items to be shipped Number of Pieces included on your show services invoice. Est. Weight Requested Pick Up Date: Crates Hours of Operation: Cartons (cardboard) Cases/Trunks (fiber) (color) Company Skids/Pallets Address Carpet (color) Other Total Pieces (City) (State) Total Wt. (Zip) L Size of largest piece: SHIP TO □ □ Loading Dock W □ Yes No Residential Inside Pick up Special Instructions: I will be shipping to the WAREHOUSE H Lift Gate __________ Inside Delivery _______ (Company Name, Booth #) PaperCon c/o Shepard Exposition Services 1531 Carroll Dr, NW Atlanta, GA 30318 ▪ Please note: All Shepard Logistics quotes include transportation cost only. Additional material handling fees may apply on show site OUTBOUND SHIPPING INFORMATION April 10, 2015 Warehouse Deadline Date □ I will be shipping to SHOW SITE c/o Shepard Exposition Services I would like to schedule Outbound Transportation. Please provide me with a □ Material Handling Agreement at show site for my shipping instructions and signature. So we may deliver your Outbound Material Handling Agreement and labels, please complete the following information. Ship to Address: (Company Name, Booth#) PaperCon Georgia World Congress Center 285 Andrew Young International Blvd Atlanta, GA 30313 Contact Name: Phone: Deliver By Date: Number of labels: April 18, 2015 Delivery date: Special Instructions: TRANSPORTATION CHARGES TYPE OF SERVICE - Choose One Next Day Air Charges for transportation and material handling services provided by Shepard shall be billed to the Credit Card on file. 2nd Day Air Type Card Service via Air Transportation is charged based on Dimensional weight or Actual weight whichever is greater. Logistics/Material Handling ONLY Authorize ALL charges Credit Card #: Expiration Date: Security Code: Billing Address: Standard Ground Other (Truck Load, Specialized) City, ST, Zip: Name on Card: Authorized Signature: A REPRESENTATIVE FROM SHEPARD LOGISTICS WILL CONFIRM RECEIPT OF YOUR EXHIBIT TRANSPORTATION REQUEST. Please complete the following: Exhibiting Co. Name: Contact Name: Email: Authorized Signature: Booth #: Phone #: Fax #: Signature indicates you have read and accept the Payment Policy and Terms and Conditions. FAX COMPLETED FORM TO 404-720-8733 81 Shepard Logistics Complete Transportation Services Advantages of Shepard Logistics ‐ 10% material handling discount for round trip SLS customer shipments ‐ Volume discounting for larger shipments ‐ Guaranteed price quotes online with online booking and scheduled pick‐up ‐ Preferred and confirmed target times inbound ‐ Pre‐printed bills and shipping labels correctly formatted inbound or outbound ‐ Free 30‐day pre‐event storage charges ‐ Ship direct to show site and avoid warehouse charges when facility permits ‐ Automated tracking and delivery status reports via email ‐ No driver waiting time charges inbound or outbound ‐ No additional trade show fees ‐ Priority Empty Return Labels to all inbound Logistics Customers ‐ Guaranteed pick‐up outbound from show, with immediate loading following empty return ‐ Guaranteed on‐time delivery to destination city, facility, or warehouse or it is free Benefits of Shepard Logistics ‐ ‐ ‐ ‐ Security; immediate outbound loading reduces risk of pilferage or misloading Convenience; less paperwork and less tracking Efficiency; scheduling travel, labor reliably, and possibly avoiding weekend overtime charges inbound Cost Saving; discounting of material handling charge To take full advantage of the Shepard Advantage, contact 888.568.8858 [email protected] 82 SHIPPING LABELS PaperCon ADVANCE SHIPPING ADDRESS LABELS R U S H ADVANCE WAREHOUSE TO: (EXHIBITING CO. NAME) Booth #: c/o Shepard Exposition Services 1531 Carroll Dr, NW Atlanta, GA 30318 Delivery Hours: M-F, 8-4:30 PM For: PaperCon First day freight can arrive w/o a surcharge: R U S H ADVANCE WAREHOUSE TO: (EXHIBITING CO. NAME) Booth #: c/o Shepard Exposition Services 1531 Carroll Dr, NW Atlanta, GA 30318 Delivery Hours: M-F, 8-4:30 PM For: PaperCon First day freight can arrive w/o a surcharge: March 20, 2015 March 20, 2015 Last day freight can arrive w/o a surcharge: Last day freight can arrive w/o a surcharge: April 10, 2015 April 10, 2015 DIRECT TO SHOW SITE SHIPPING ADDRESS LABELS R U S H DIRECT TO SHOW TO: (EXHIBITING CO. NAME) Booth #: C/O: SHEPARD EXPOSITION SERVICES Georgia World Congress Center 285 Andrew Young International Blvd Atlanta, GA 30313 For: PaperCon MUST NOT BE DELIVERED PRIOR TO: April 18, 2015 @ 8:00 AM R U S H DIRECT TO SHOW TO: (EXHIBITING CO. NAME) Booth #: C/O: SHEPARD EXPOSITION SERVICES Georgia World Congress Center 285 Andrew Young International Blvd Atlanta, GA 30313 For: PaperCon MUST NOT BE DELIVERED PRIOR TO: April 18, 2015 @ 8:00 AM 83 HANGING SIGN SHIPPING LABELS PaperCon HANGING SIGN SHIPPING ADDRESS LABELS HANGING SIGN: If you have a sign or anything (truss, etc.) that has been approved to hang from the ceiling, send it to the advance shipping warehouse address. Hanging items must be identified and readily available since they are installed first, before the show floor becomes encumbered by freight. ADVANCE WAREHOUSE R U S H HANGING SIGN TO: (EXHIBITING CO. NAME) Booth #: c/o Shepard Exposition Services 1531 Carroll Dr, NW Atlanta, GA 30318 Delivery Hours: M-F, 8-4:30 PM For: PaperCon First day freight can arrive w/o a surcharge: March 20, 2015 Last day freight can arrive w/o a surcharge: April 10, 2015 ADVANCE WAREHOUSE R U S H HANGING SIGN TO: (EXHIBITING CO. NAME) Booth #: c/o Shepard Exposition Services 1531 Carroll Dr, NW Atlanta, GA 30318 Delivery Hours: M-F, 8-4:30 PM For: PaperCon First day freight can arrive w/o a surcharge: March 20, 2015 Last day freight can arrive w/o a surcharge: April 10, 2015 84 MATERIAL HANDLING AUTHORIZATION PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Georgia World Congress Center - Atlanta, Georgia Event Code: G110380415 SHIPMENT INFORMATION Please complete the following information: We plan to ship to: □ Advance Warehouse We plan to ship on (date): Our materials should arrive on (date): Carrier Name: Pro #: Origin of Shipment (city, state): Please indicate number of pieces and the estimated weight: Weight Description □ Direct to Show Site # of Pieces Crates Cartons Cases Carpet Please provide a contact name and number for any questions Shepard may have Miscellaneous in regards to this shipment: Total Weight Name: Phone: MATERIAL HANDLING RATES AND ESTIMATE WORKSHEET SHIP WITH SHEPARD LOGISTICS AND RECEIVE A 10% DISCOUNT ON MATERIAL HANDLING WITH Signature Series Shipping. To set up your Signature Series Shipping, please call 888-568-8858, or complete the Shepard Logistics Order Form included in this manual. Signature Series Shipping does not apply to shipments considered small package, local or shipments over 10,000 lbs. Roundtrip SLS shipping is required to qualify for Signature Series Shipping . COMPUTATION OF MATERIAL HANDLING SERVICES The following services, whether used completely, or in part, are offered as a package. When recording weight, round up to the next 100 lbs. For example: 285 lbs. = 300 lbs./100 lbs. = 3 X RATE = $ Amount or minimum charge, whichever is greater. Signature Series Material Handling Standard Material Handling Description Direct Shipments to Showsite Weight $95.00 $142.50 $123.50 Crated Uncrated Special Handling 35030 / 35033 35043 35038 Price Total Description Price Direct Shipments to Showsite Weight $85.50 $128.25 $111.25 Crated Uncrated Special Handling 35390 / 35395 Advance Shipments to Warehouse 35394 / 35402 Advance Shipments to Warehouse $96.25 $125.25 Special Handling Crated Special Handling 35036 35393 / 35397 35392 / 35401 $107.05 $139.25 Crated 35010 / 35013 Overtime Small Packages (FedEx/UPS/DHL under 30 lbs.) Pieces 35391/ 35399 $53.50 $107.00 Each carton Min. per shipment Total Overtime: 30% fee for every overtime application 30% 35048 RATES ARE PER 100 LBS. WITH A 200 LB. MINIMUM 35045 For credit card payments, please complete the payment authorization form. Any additional overtime charges will be invoiced at Subtotal $ show site and are subject to change pending move-in/move-out schedule. N/A Tax*: $ We understand that your calculation is only an estimate. Invoicing will be calculated from actual certified weight ticket or reweigh Amount Due: $ ticket on inbound material handling receiving report. Adjustments will be made accordingly. Any adjustments to charges must be made at show site. Single pieces weighing more than 5000 pounds CANNOT be accepted at the warehouse. Loose, easily damaged, uncrated, or blanket-wrapped shipments should be shipped directly to the show site. If you have any questions about material handling, please contact Shepard Customer Service department. Please complete the following: Company Name: Contact Name: Authorized Signature: Booth #: Phone #: Shepard Exposition Services is authorized to perform material handling services on behalf of the exhibiting company named above. Signature also indicates you have read and accept the Payment Policy and Terms and Conditions, sign and return to Shepard. Payment Authorization must be completed and returned with Material Handling Worksheet. Other charges may apply, please review Material Handling Information form included in this manual. * All tax rates are subject to change. 85 STORAGE AUTHORIZATION FORM PaperCon Shepard Exposition Services 1531 Carroll Drive, NW Atlanta, GA 30318 Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] April 19 - 21, 2015 Georgia World Congress Center - Atlanta, Georgia Event Code: G110380415 STORAGE AUTHORIZATION Please fill out the information below: Company Name: Booth #: Contact Name: Phone #: ● For liability reasons, only shipments for which material handling drayage charges have been paid to Shepard will be eligible for Shepard storage services. ● All packages must be properly packed & labeled. Shepard Exposition Services’ limit of liability will be $5.00 per pound or $500.00 per package or container , whichever is less. No uncrated material will be accepted at the warehouse. SHOWSITE STORAGE Secured Storage: Materials will be placed into secured storage and will be returned to your booth after the close of the show. The materials will be accessible during the show by Shepard personnel only. A minimum one-hour material handling labor charge at show rates will apply each time material is handled to or from storage. There is no charge to return materials to your booth at the close of the show. Secured storage rates are eighty (80) cents per square foot per day ($20.00 Minimum). (35400) Accessible Storage: Materials in accessible storage will be accessible during the show but not necessarily by exhibitors. When Shepard personnel are required to move materials into or out of storage, will be billed at the material handling labor rates each time material is moved. ($100.00 Minimum) There will be no charge to return material to the booth at the close of the show. Accessible storage is not considered secure and is stored at the sole risk of the Exhibitor. (35166) POST SHOW TRANSPORTATION AND HANDLING Shepard Exposition Services will store your shipments in our warehouse both before and after your event. Please take note of the important information below. All shipments selected to be returned to warehouse are subject to applicable transportation and handling fees. Please note that Onsite Material Handling Fees do not include transportation or handling to and from the warehouse. Return to Warehouse Service Fee: At the customer’s request, each shipment returned to the Shepard warehouse will incur the following charge: $20.00 per cwt. ($400.00 min.) (35005) Storage per Month Service Fee: Monthly storage is $10.00 per cwt per month ($100.00 min) . Storage fee will automatically be charged for shipments that are returned to Warehouse and stored in excess of three (3) business days. (Monthly storage is charged the current year.) (35006) Special instructions or remarks: Where will your shipments be going AFTER they have been stored? Shipped to another destination as arranged via Shepard Logistics Services Transport to another SES show: Delivery Date: Pick-up arranged with another carrier Please complete the following: Company Name: Booth #: Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. Must order by discount deadline date to receive discounted pricing. Payment Authorization must be completed and returned with order. There are no exchanges or refunds once item has been delivered to your booth. Cancellation must be received in writing 48 hours prior to first exhibitor move-in day. Rental items not ordered and found in use in your booth are subject to "Regular" rate billing. * All tax rates are subject to change. 86 MATERIAL HANDLING INFORMATION Shepard Exposition Services PaperCon 1531 Carroll Drive, NW Atlanta, GA 30318 Customer Service Phone: (404) 720-8600 Customer Service Email: [email protected] MATERIAL HANDLING INFORMATION & ADDITIONAL CHARGES SPECIAL HANDLING Rate as shown on Material Handling Authorization Form The standard material handling applies to shipments that cannot be readily handled off or onto a truck using a conventional forklift or pallet jack equipment without rehandling. A special handling charge applies if your shipment requires extra labor for stacking or unstacking containers on a truck (cubic loading), tarping or untarping freight or containers, rigging pieces for loading or unloading on a truck or from the ground, loading or unloading materials in a freight elevator, or other circumstances requiring the rehandling of materials including but not limited to freight on the truck needing to be unloaded in a specific order/orientation or requires freight on the truck to be moved to unload actual delivery. 30% 35301 Surcharge: OVERTIME Based on show move-in/move-out schedule and/or late driver check-in, an overtime surcharge per occurrence applies to shipments handled at show site during overtime hours. Your advance warehouse shipments may be received during straight time, but due to scheduling conflicts beyond Shepard's control may be moved into the exhibit hall on overtime. Any additional overtime charges will be invoiced at show site and are subject to change pending movein/move-out schedules. Handling times will be documented on shipping documents. Drivers picking up outbound shipments will be sequenced for loading ONLY after a bill of lading is submitted to the Shepard Service Desk AND the driver has checked in. WAREHOUSE OVERTIME Warehouse Material Handling rates may be subject to inbound overtime fees should the move-in schedule dictate overtime is required to deliver all warehouse freight prior to the beginning of exhibitor move-in. This would also be true if freight was received after hours at the warehouse trapping facility. 25% 35003 EARLY/LATE SHIPMENTS TO WAREHOUSE Surcharge: A surcharge will apply to shipments not arriving within the published dates (refer to Show Information page for dates) for advance warehouse or arriving on show site after show opening. Rate as shown on Material Handling Authorization Form UNCRATED SHIPMENTS An additional charge of 50% (or as stated on Material Handling Authorization page) of the applicable material handling charge at the time of delivery shall be charged for all loose, uncrated, or unprotected shipments received at the show site docks. The charge is a one-time charge that includes both move-in and move-out of the show, and is based on the weight of the shipment handled. 35004 15% OFF-TARGET DELIVERIES Surcharge: For targeted shows (exhibitors who received/requested a Targeted Date/Time), a surcharge will apply if shipment is not delivered (or carrier has not checked in) during assigned target date/time. 35250 $30 per Shipment Surcharge: MARSHALING YARD Where Shepard Exposition Services as the show contractor must lease space for marshaling yard operations because no space is provided by the facility, Shepard may charge a one time fee per shipment processed inbound and/or outbound through the marshaling yard. $25.00 per forklift load 35282 REWEIGH OF SHIPMENTS Surcharge: An additional charge per forklift load will be applied to shipments that have to be reweighed at the dock due to the lack of a certified weight ticket, or an incorrect or understated weight on a delivery document. $10.00 per piece, Minimum $40.00 35105 Surcharge: EMPTY CRATE STORAGE A charge per crate, carton or skid applies when Shepard handles the storage and return of empties from a shipment not received by Shepard and therefore not subject to material handling charges. SMALL PACKAGE CONSOLIDATION Cartons weighing 30lbs or less will qualify for the small package rate. Should one delivery contain 15 or more small packages, it can be consolidated and charged as standard material handling for a lower rate. Packages exceeding 30lbs will be billed standard Material Handling fees at the prevailing show rates. $10.50 per envelope ENVELOPE DELIVERIES Surcharge: During show hours at the show facility, a charge will apply to receiving and delivering envelope packages to your booth. 35007 35106 $150.00 round trip MOBILE SPOTTING FEE Surcharge: Vehicles operated by exhibitors may be allowed on the exhibit hall floor for loading or unloading, if Shepard determines such activity to be operationally feasible and safe. All vehicles operated on the exhibit hall floor must be escorted by Shepard personnel. In such cases, a MOBILE SPOTTING FEE will be charged. All local fire marshal rules and regulations apply. Please call customer service for details. If you have any questions about material handling, please contact Shepard Customer Service department. 87 MATERIAL HANDLING 101 PaperCon MATERIAL HANDLING Q&A What is material handling (also referred to as drayage)? Material handling is the process of unloading your freight from your shipping carrier, either at the warehouse or show site, delivering it to your booth, storing your empty containers (empties) if required, returning of your empties at the close of show, and then reloading your freight back onto your shipping carrier. What is the definition of "freight"? What is the difference between material handling and shipping? Shipping is the process of carrying your shipment from your location, pickup area to it's destination and also the process of returning your shipment back to your location after the close of the show. Material handling begins at the time your shipment arrives to the docks (please refer to "What is material handling?" for the full definition.) Any exhibit materials that are shipped or delivered to the advance warehouse or show facility via shipping carrier, POV, or delivery truck. What is a "certified weight ticket"? A printed weight ticket from a scale certified or inspected by a government authority such as the Dept. of Agriculture, indicating the date weighed, the weight of the shipment and the vehicle ID of the unit being weighed. IMPORTANT FACTS ABOUT ADVANCE SHIPMENTS What are advance shipments? Do I need to order a fork lift to unload or reload my freight? No, please do not order a forklift for unloading/reloading of your materials. What does CWT mean? CWT is an acronym for Century Weight, therefore it means per 100 lbs. All shipments that are addressed to the advance warehouse address (please refer to "Advance Warehouse" shipping labels included in this manual). Shepard will begin accepting your shipments 30 days prior to first show open day (date may vary depending on show schedule). The warehouse will receive shipments Monday-Friday, 8:00am - 4:00pm, excluding holidays. Shipments must arrive by advance warehouse deadline date to avoid a late surcharge. (Please refer to the "Show Information" page included with this manual for deadline date.) Crates, cartons, skids, fibercases, and carpets can be accepted at the warehouse, but DO NOT ship crates weighing over 5,000 lbs., loose/uncrated shipments and/or machinery to warehouse. You must ship those items direct to show site. All shipments must have a bill of lading or delivery slip indicating number of pieces and weight. Certified weight tickets required. All shipments must be prepaid, no collect on delivery shipments will be accepted. IMPORTANT FACTS ABOUT DIRECT SHIPMENTS What are direct shipments? All shipments that are addressed directly to the exhibit facility (please refer to "Direct to Show" shipping labels included in this manual). Shipments must arrive during published exhibitor move-in times only. Do not ship direct to show site in advance. If delivery cannot be guaranteed to arrive during exhibitor move-in, shipment must go to advance warehouse. All shipments must have a bill of lading or delivery slip indicating number of pieces and weight. Certified weight tickets required. Crates weighing over 5,000 lbs. or loose/uncrated shipments must be shipped direct to show site to arrive during exhibitor move-in times. All shipments must be prepaid, no collect on delivery shipments will be accepted. MATERIAL HANDLING CHARGES What determines how much I'm charged? SIGNATURE SERIES SHIPPING How can I make shipping my show materials easier? Charges are based off the weight from your inbound weight ticket included with your shipment. How do I calculate material handling charges? Material handling services, whether used completely, or in part, are offered as a package. When recording weight, round up to the next 100 lbs. EXAMPLE: 285 lbs. = 300 lbs./100 lbs. = 3 X RATE = $ Amount or minimum charge, whichever is greater. Will there be any additional charges? Additional charges may apply. Please review the Material Handling Authorization and Material Handling Additional Services forms included in the manual for all applicable fees. SMALL PACKAGES What are small package carrier shipments? Shipments that arrive via small package carrier such as FedEx Express Service, UPS small package service, DHL small package service, and other carriers in this category and do not have a certified weight ticket included with shipment. This applies to packages weighing under 30 lbs. How do I calculate my small package carrier shipment? Charges for small package carrier shipments are based on per carton, per delivery. Example: I'm shipping 3 packages via FedEx, how much will I be charged? 3 x per carton rate = $ amount charged (plus any additional fees that may apply) Please be advised that your whole shipment may not arrive to its destination at one time. Therefore you may be charged per each delivery, and minimum charges may apply. CRATED~UNCRATED~SPECIAL HANDLING Signature Series Shipping will make it easier with the following benefits: ~ ~ ~ ~ ~ ~ Receive a 10% discount off of material handling rates (restrictions apply). Worry-free shipping to and from your show. Priority Empty Service - priority of empty return at the close of show Volume discounted shipping rates Charges will be billed to your show invoice-one less invoice/bill to keep track of. No driver wait fees. LIABILITY INSURANCE What is and why would I need liability insurance? Accidents happen, therefore, most show organizers and facilities require liability insurance. Please refer to your booth contract for exact minimums required. Please make sure your materials are covered from the moment they leave your company location to the time they return after the close of the show. If applicable, included in your manual is information and an application for liability insurance and booth coverage can also be purchased to protect your valuable exhibit materials. OUTBOUND SHIPMENTS You must complete a Shepard Material Handling Agreement (MHA) for all outbound shipments. A MHA will be distributed at show site if all services have been paid in full, or you can request one at the customer service desk. What are CRATED materials? Materials delivered that are skidded or in a container that can easily be unloaded/reloaded with no special handling required. What are UNCRATED materials? Materials delivered that are loose, pad-wrapped or unskidded without proper lifting bars and/or hooks. Upon completion of packing and labeling of your materials, complete the bill of lading with all required information, and return to customer service. If you have questions on how to complete your bill of lading, please ask a Shepard customer service representative located at the customer service desk. What is SPECIAL HANDLING? Shipments delivered that require extra labor for stacking or unstacking containers on a truck, tarping or untarping freight or containers, or rigging pieces for loading or unloading on a truck or from the ground, or other circumstances requiring the rehandling of materials. Cannot be completed solely with one forklift and operator. If you are NOT using the designated shipping carrier, you must call your carrier with pick-up information. If your carrier fails to pick up your shipment, Shepard will either reroute your freight through the carrier of our choice or return to the local warehouse (whichever is indicated on your MHA). 88 OUTBOUND BILL OF LADING/SHIPPING LABEL REQUEST PaperCon Shepard Exposition Services April 19 - 21, 2015 1531 Carroll Drive, NW Atlanta, GA 30318 Georgia World Congress Center - Atlanta, Georgia Customer Service Phone: (404) 720-8600 Customer Service Fax: (404) 720-8755 Customer Service Email: [email protected] Event Code: G110380415 PRE-PRINTED OUTBOUND BILL OF LADING AND SHIPPING LABELS All outbound shipments require a Bill of Lading and shipping labels. Shepard offers complimentary pre-printing of these items. To take advantage of this service, please complete this request and submit by the deadline date above. Your pre-printed BOL and labels will be delivered to your booth prior to the close of the show. *Note: All third parties must pick up BOL/labels at the Shepard Service Desk. SHIP TO ADDRESS: COMPANY NAME DELIVERY ADDRESS CITY STATE CONTACT NAME ZIP BOOTH Number of Pieces: Number of Labels Requested: Crate Skid Cases Carton Total Weight CARRIER SELECTION OFFICIAL SHOW CARRIER: SHEPARD LOGISTICS OTHER: **If selecting a carrier other than Shepard Logistics, you must schedule the pickup. ** If using FedEx or UPS you must have and apply their shipping labels Type of Service: Ground In the event your designated carrier fails to pickup: Overnight 2nd Day Reroute via show carrier Return to Warehouse Shipping Options: Inside Delivery Residential Lift Gate No Loading Docks OUTBOUND SHIPMENT REQUIREMENTS: 1. Shepard will print and deliver your BOL with Shipping Labels to your booth prior to the close of the show. 2. Exhibtors must properly package and label all materials. 3. Completed BOL must be turned in to the Shepard Service Desk including piece count and estimated weight. 4. Please see the SES service desk if you do not receive a BOL **Please note: If utilizing FedEx/UPS as your carrier you must supply your own outbound labels TRANSPORTATION CHARGES BILLING ADDRESS: SAME AS SHIP TO ADDRESS Company Name Address City State Zip Please complete the following: Company Name: Booth #: Contact Name: Phone #: Authorized Signature: Signature also indicates you read and accept the Payment Policy and Terms and Conditions. 89 International Freight Forwarding & Customs “You Travel the world with your Business. We make sure your Exhibit does too.” Georgia World Congress Center Atlanta, GA [email protected] www.rerogers.com ROGERS WORLDWIDE can provide customs brokerage and international freight forwarding services for PaperCon 2015. We will supervise the entire shipping process, to include pick up of cargo at its origin, U.S. Customs clearance and re-export formalities after the show. Quick Links: Get a Quote Find Shipping Instructions Download a Commercial Invoice/Packing List Form Read FAQ About Shipping to Tradeshows in the U.S. CONTACT US Rogers Worldwide Offices & Partners list Rogers Worldwide has offices and service partners throughout the world available to assist you. Click the above link to find contact information for your country. Rogers Worldwide USA Main Office Tel: 1-702-272-1596 Fax: 1-702-648-6968 [email protected] www.rerogers.com CARGO ARRIVAL DEADLINES Advance Ocean Freight is to arrive by: March 28, 2015 at the Atlanta CFS Advance Air freight is to arrive by: April 4, 2015 at the Atlanta Hartsfield International (ATL) Deadline for Ocean Freight arrival at show site is April 4, 2015 Deadline for Air freight arrival at Show Site is April 12, 2015 90 Your shipment should be consigned to: Georgia World Congress Center 285 Andrew Young International Blvd NW Atlanta, GA 30303 Show Name: PaperCon 2015 Exhibitor name:_________ Booth#:________ Notify on arrival: Rogers Worldwide - Tel (702) 272-1596 • Fax (702) 648 6968 DOCUMENTATION For all shipments, we require three (3) copies of a Commercial Invoice/Packing List in ENGLISH. Special requirements Specify the Harmonized tariff code for each item listed on your invoice. A complete list of these codes can be found at http://www.usitc.gov/tata/hts/bychapter/index.htm on the U.S. International Trade Commission website. All solid wood packing material MUST comply with current U.S. Department of Agriculture/APHIS rules to enter the USA. Please review these requirements at http://www.aphis.usda.gov/import_export/plants/plant_imports/wood_packaging_materials.shtml. WPM not in compliance will be returned to origin and fines may be assessed to the exhibitor. Devices that emit radio frequency and/or radiation emissions (such as televisions, personal computers, laser printers, monitors, CD & DVD players) require clearance through the Federal Communications Commission (FCC) and/or the U.S. Food & Drug Administration (FDA). For further information & to download the required forms, see the following websites: http://www.fda.gov/cdrh/radhlth/eprc_imports_and_exports.html and http://www.fcc.gov/. CASE MARKING Each case/crate must be clearly marked as follows: Exhibitor Name: ___________________________ c/o PaperCon 2015 Hall ________, Stand # _____ Atlanta, GA USA Case # ___ of ___ (example: 1 of 10, 2 of 10, etc.) Made in __________ (country of origin) TERMS & CONDITIONS Rogers Worldwide offers our services subject to our terms, conditions and limits of liability as indicated in our shipping instructions and written statement of terms and conditions which are available upon request. We hope your participation in this event is a great success and we look forward to being of service to you. 91 Georgia World Congress Center Atlanta, GA FAQ - Shipping to U.S. Tradeshows Q: Should I ship to the U.S. via air freight or ocean freight? A: Shipping via ocean freight is generally less expensive than shipping via airfreight. However, the transit time is much longer. Shipments from most foreign points of origin outside North America require 30-45 days of transit time via ocean freight. Foreign shipments to the U.S. via air freight require 1-7 days of transit time. Some shipments, such as large machinery, can only be sent via ocean freight. Q: How long does it take to clear U.S. Customs and Border Protection? A: Currently it takes from 1-3 business days to clear air freight shipments and 3-5 days to clear ocean freight shipments through U.S. Customs and Border Protection. If the shipments are chosen for intensive exam, the goods must be transported to an examination station and an additional 5-10 days will be added to the clearance time. Q: What is a Trade Fair Entry? A: Applies to tradeshows certified under the Trade Fair Act of 1959. A trade fair entry allows shipments to be entered into the U.S. on a temporary basis without penalty if the goods are not re-exported. In lieu of duty, Rogers Worldwide will post a bond on the exhibitor’s behalf. Goods may only remain in the U.S. as temporary imports for ninety days from the commencement date of the show. However, this is often ample time for the exhibitors and their buyers to work out payment and delivery arrangements. In the absence of the duty exempt status, exhibitors have only three other options. They may import goods on a temporary basis (without the use of a trade fair entry), however, the ability to change this entry to a permanent entry is at the discretion of local Customs authorities and is often accompanied by a penalty in addition to the duty. Some Customs ports do not allow this change in status under any circumstances. Another option for the exhibitors is permanent entry and the payment of duties immediately upon importation. The duty is not refundable even if the goods are re-exported. A third option would be use of an ATA Carnet, which requires mandatory re-exportation to the country of origin. Some items are excluded from use of the trade fair entry such as explosives, fireworks and other materials, which might be dangerous, injurious or unhealthy. Exhibitors with low value items may find it less expensive to pay duties and file a consumption entry instead of a trade fair entry. The trade fair entry may also be inappropriate for other items such as livestock, foodstuffs, plants or beverages. Q: What happens if I miss the deadline for arrival in the U.S.? A: Adhering to the posted deadlines for arrival (as given in the shipping instructions) is extremely important. Deadlines often take into consideration congestion in the ports and other situations that are being temporarily experienced. Goods arriving after the deadline date may incur additional costs for overtime clearances, special delivery or shipment directly to show site and run the risk of not arriving to the exhibition on time. 92 Q: What documents are required to clear shipments through U.S. Customs and Border Protection? A: Include five (5) copies of a proforma invoice/packing list in ENGLISH. The invoices must show the name and address of the shipper, the name of the show, the name of the exhibitor, the correct booth or stand number, identifying marks, quantity and description for each item, harmonized tariff number of each item, weights/dimensions of each package, the country of origin and the F.O.B. value of each item in U.S. dollars. Q: How should goods be packed for international transport? A: Pack giveaway items in cardboard boxes sturdy enough to withstand a high degree of handling. If boxes are exposed to weather, pack contents using waterproof lining. Items that are imported for temporary import and likely to be re-exported, should be crated using a waterproof lining and attached to a skid or pallet for easy lifting. Use wing nuts instead of nails to facilitate recrating. Make sure that all boxes are individually labeled and, if appropriate, ensure that any special instructions (“this side up,” “fragile,” “hazardous materials”) are indelibly marked on the outside of the crates. Q: How has 9/11 changed international exhibition logistics? A: International exhibition logistics has changed in a number of ways over the past few years. Most prominently are the post 9/11 regulations that have increased the degree of difficulty and decreased the speed with which shipments can be cleared through Customs and Border Protection. One of the most significant changes involves restrictions on foreign shippers. In compliance with TSA (Transportation Security Administration) regulations, all foreign exhibitor cargo coming out of US events is considered “unknown shipper” cargo. Unknown shipper cargo is limited to transport on cargo-only aircraft or ocean freighters. To address these changes, Rogers has added licensed customhouse brokers to the staff as well as additional personnel knowledgeable of the bio-terrorism and Homeland Security regulations and operational procedures. Q: How do the U.S. regulations regarding Wood Packaging Materials (WPM) affect shipments to the U.S.? A: All Wood packaging material (including wood used for dunnage, i.e. pallets or lumber) MUST be with fumigated or treated if entering the U.S. after September 15, 2005. All WPM must have an insignia marked on each crate/pallet evidencing proper fumigation. Fumigation certificates only will not be accepted. Plywood and any wood product less than 6mm in thickness are exempt as are imports from Canada. Once a wood product is fumigated and properly marked, it never needs to be treated again. Any freight not complying will immediately be sent back to its origin and the forwarder and/or exhibitor will be assessed a fine. For further details about this regulation, please visit the U.S. Department of Agriculture/APHIS website: http://www.aphis.usda.gov/ppq/wpm/import.html. Q: How will the CBP’s ISF (Importer Security Filing) requirement or 10+2 Initiative affect the importation of international exhibition shipments to U.S. shows? A: Customs has initiated an “Importer Security Filing and Additional Carrier Requirements” rule, also known as the 10+2 Initiative to require that importers provide ten data elements (see below) and the carrier provide two data elements; vessel stow plan and container status message before clearance in the U.S. The information is required before or immediately after (within 24 hours) the shipment’s departure via ocean freight from the port of exportation. Ten data elements are required from importer: 1. Manufacturer (or seller) name and address 2. Seller name and address 3. Buyer name and address 4. Ship-to name and address 5. Container stuffing location 6. Consolidator (stuffer) name/address 7. Importer identification number 8. Consignee identification number 93 9. Country of origin 10. U.S. harmonized tariff number There are a number of implications for international exhibitors. Some of the information being requested is new. Even if exhibitors imported the same merchandise for the exhibition last year, new requirements are now in place. The 10+2 requirements make it extremely difficult to clear shipments that arrive past the shipping deadline dates unless the importer of record is notified in advance. Beginning in January of 2010, penalties will be assessed to importers that do not comply with the ISF (Importer Security Filing) or 10+2 regulations. First time exhibitors and those that have not established buyer networks in the U.S. are at a disadvantage because they have no official importer of record to designate unless their customs broker will act in this capacity (as Rogers Worldwide does). The importer is liable for all duties (secured by a surety bond) and compliance with all statutory and regulatory requirements resulting from importation of the goods for the show. It is necessary for these companies to designate a U.S. representative or a licensed customs broker for this purpose. Rogers Worldwide, in its capacity as the importer, represents the interests of the exhibitor and takes responsibility for meeting all customs requirements. Q: How does the Lacey Act affect international show importations? A: In the Food, Conservation and Energy Act of 2008, amendments to the hundred-year-old Lacey Act became law, making it unlawful to import, export, transport or possess any goods in violation of plant protection laws of the U.S., Indian Tribes or any foreign country. In order to enforce the law, importers are required to document the scientific name of the plant (genus and species), quantity of the plant and name of the country from which the plant was harvested. Under the amended Lacey Act, “plant” is defined as “any wild member of the plant kingdom including roots, seeds, parts or product thereof, and including trees from either natural or planted forest stands.” While there are some exemptions to the reporting requirements such as packaging (when included with the product), “common cultivars and common food crops,” scientific specimens for lab testing and plants that are to remain planted or to be planted or replanted, nearly every category of product (85 of the 97 chapters of the U.S. Harmonized Tariff Schedule) is affected. This includes anything containing a plant product from a wood button on a sweater to pharmaceuticals, cars, textiles, food products, furniture and paper. It also includes products that are accompanied by instruction manuals (including electronics and appliances) or that have paper or fabric hangtags or content labels. Imported display properties are subject to compliance and it is possible that last minute shipments from unknown or unverifiable suppliers will be unable to clear customs. Violations of the Lacey Act provisions can result in civil and/or criminal penalties for importers such as fines and imprisonment as well as forfeiture of the merchandise. Legal experts have estimated potential fines from $20,000 to $250,000 and prison terms from one to five years per violation. As a licensed customs broker, Rogers Worldwide facilitates exhibitor compliance with regulations and streamlines clearance procedures. Rogers Worldwide Customs Brokerage/International Freight Forwarding 1-702-272-1596 or [email protected] www.rerogers.com 94 PaperCon April 19 - 21, 2015 Georgia World Congress Center - Atlanta, Georgia INSURANCE 4 EXHIBITORS EXHIBITOR GENERAL LIABILITY INSURANCE PROGRAM $1,000,000 Per Occurrence / $2,000,000 Aggregate Premium Rates and Benefits - Please check all plan numbers that apply. 1 Day - $89.00 Six Months - $500.00 2-5 Days - $109.00 Annual - $950.00 6-30 Days - $400.00 Additional 5% of total premium to increase general aggregate to $2,000,000 Why wait? Visit our website www.insurance4exhibitors.com/shepard to complete the online application and register in 3 minutes or less or fill out this form and submit via fax. We accept: VISA, MasterCard or American Express. NAME: CONTACT: PHONE: EMAIL: ADDRESS: Dates of Event: Time(s): Location of Event: Address: Description of Event: Has any prior coverage been cancelled or non-renewed: Yes No If yes, please describe and provide loss history: Name, Address and Relationship of all additional insured to be added to the policy: 1.) 2.) 3.) No coverage is bound until you receive a certificate of insurance and payment is made. Insurance4Exhibitors reserves the right to return your payment and not bind coverage. Coverage and a certificate of insurance will be bound within 1 business day. This summary of coverage and exclusions is no substitute for reading the entire policy. To receive an entire policy, contact the program adminstrator. Any person who knowingly presents a false or fraudelent claim for payment of a loss or benefit or knowingly provides false information on an application for insurance may be guilty of a crime and may be subject to civil fines and criminal penalties. I certify that the above information is true and coverage is not applicable until notified by broker. Please bill by VISA / MasterCard / AmEx Card # Exp. Date Authorized Amount CID / CIV Code Cardholder Address: Authorized Signature Date Insurance4Exhibitors, 30285 Bruce Industrial Parkway, Suite B, Solon, OH 44139 Phone: 440-349-6650, Fax: 440-815-2154, www.insurance4exhibitors.com © 2010 Insurance4Exhibitors.com 95 Shepard Glossary Advanced Freight – Refers to freight that has been sent to Shepard’s warehouse prior to the Event move in. Advance Order – An order for services sent to service contractor prior to installation date. Aisle Carpet – The carpet that is placed on the Event floor in the aisles to separate the booths. Back Wall – Refers to the drape used at the rear of a standard booth. Bill of Lading – A legal document that establishes the terms between the shipper (exhibitor) and transportation company (carrier) for the transport of goods between specified points for a specified charge. A bill of lading is required to be filled out and turned in at the Shepard Service Desk at the close of the show, after the exhibitor is all packed up, in order to Shepard to release the freight to the transportation company (carrier) Booth Package – This term describes the equipment supplied to exhibitors from show management. Certified Weight Ticket – Certified weight ticket is a required documented measurement used for shipping exhibit properties. All carriers checking into a Shepard marshaling yard are required to present a certified weight ticket at check in. Common Carrier – A transportation company moving exhibitor freight, which usually only accepts crated materials that it can consolidate with the properties of other customers into one shipment bound for the same destination. Only Shepard can accept freight from a common carrier. Corner Booth – An exhibit space with exposure on at least two aisles, usually found at the end of a row of inline booths. CWT – “Century Weight” or “hundredweight”. The total weight of a crate is divided by 100 to obtain billable weight. 51,000 lbs / 100 = 510 cwt Drayage – The service that includes delivery of materials to an exhibit space, removal of empty crates, storage of crates during the Event, return of crates at the end of the Event, and delivery of materials to the carrier loading area. DT Labor – Double‐time labor, or work performed on double time and charged at twice the published rate. Empty Sticker – A colored sticker used to mark empty crates and boxes for storage provided in the material handling service. See Service Desk for Empty Stickers. Exclusive Contractor – One who holds an exclusive contract with a facility or event manager to provide specified services to that facility or Event. Exhibitor‐Approved Contractor (EAC) – Also called an independent contractor, a supplier hired by an exhibitor to perform trade Event services independently of Event management‐appointed contractors. Exhibitor Kit – Also known as a Service Manual, this is package of information that contains all rules, regulations and ordering forms relating to an exhibition, provided to exhibitors by Event management. Facility Carpeted – Indicates the exhibit hall and/or ballroom in which the Event is taking place is already carpeted. Floor Order – An order for product or service placed after Advance Deadline therefore not eligible for discounted rates. Floor Port – A utility box recessed in the floor containing electrical, telephone or plumbing connections. Freight – Exhibit properties and other materials shipped for an exhibit. Freight Desk – The area where inbound and outbound exhibit materials are handled at a trade event. Forklift /Ground Rigging – Handling and assembly of machinery that requires the use of a forklift. This includes positioning and/or re‐skidding of exhibitor material, machinery and equipment. Hard wall – A type of exhibit construction in which walls are made of a solid material, rather than fabric. I&D – Installation and dismantling of an exhibit by a labor source. Exhibitors may orders this service from the general contractor. ID Signs – Typically a 7” x 44” cardstock sign that contains exhibitor name and booth number. In‐line – An exhibit that is constructed in a continuous line with other exhibits. Island Exhibit – An exhibit with aisles on four sides. There is no pipe and drape construction provided to Island booths. Labor – Contracted workers who perform services. When labor is ordered, hours are based on estimates and will be billed actual time incurred. Requested times are not guaranteed and are based on availability. Minimum of one hour will be charged. Additional time will be billed in increments. Rates are based on when labor was performed: ST, OT, DT. Logistics – Point to point transportation services for freight by an appointed carrier. Marshaling Yard – A lot where trucks gather for orderly dispatch to Event site. When Shepard provides a marshaling yard, all carriers must check in, present a weight ticket, and will be guided to the docks to unload when a space is available. The same is true for the out of the show. Applicable fee applies. Move In – Refers to the date and time that exhibitors gain access to a facility and are able to begin the construction and/or set up of their booth. Mobile Spotting Fee – The charge for Shepard personnel to safely guide vehicles operated by exhibitors on the exhibit hall floor when approved by show management and if Shepard determines such activity to be operationally feasible and safe. All vehicles operated on the exhibit hall floor must be escorted by Shepard personnel. All local fire marshal rules and regulations apply. Please call customer service for details. Move‐out – The date/time specified by Event management for dismantling exhibits and clearing the exhibition floor. Also referred to as Tear Down. Padded Van Shipment – Uncrated goods covered with blankets or other protective padding and shipped via van line. Perimeter Booth – A booth space on an outside wall. Pipe and Drape – Tubing covered with draped fabric to make up rails and back wall of a trade show. Porter Service – A service that includes the emptying of wastebaskets within the booth at specific intervals during the show. Quad Box – Four electrical outlets in one box provided by the electrical contractor. Registration – This refers to an area that Event management uses to register and check in Event exhibitors, buyers and attendees. This is the place in which show badges can be obtained. Rigger – A skilled worker responsible for handling and assembly of machinery. Right‐to‐Work state – A state where no person can be denied the right to work because of membership or non‐membership in a labor union. See the Union Rules and Regulations within your manual for specific guidelines. Service Desk – The location at which exhibitors order services. Side Rails – The wall between two booths used to divide exhibits, typically 3’ high. Skirting – Decorative covering around tables and risers. Tables are skirted on 3 sides unless additional skirting is ordered. Special Handling: An additional charge that applies to exhibits shipments requiring extra labor, equipment, or time for delivery to exhibit space. ST labor – Straight time labor, or work performed during normal hours at the standard rate. Targets – Exhibitor move in date/time prior to general move‐in available by appointment only. Visqueen – A clear heavy plastic sheeting that is placed over exhibiting carpeting after it is laid in order to protect it until show opens. 96 ELECTRICAL SERVICE ORDER FORM Georgia World Congress Center PaperCon 285 Andrew Young International Blvd. Atlanta, GA 30313 DISCOUNT PRICING AVAILABLE UNTIL March 29, 2015 Engineering Dept.:Phone: (404) 223-4800 Fax: (404) 223-4813 STANDARD RATES WILL APPLY AFTER THIS DATE ORDER ON LINE TODAY www.gwcc.com EMAIL: [email protected] Booth No. _______________ Company Name ______________________________________________________ Telephone No. (____)_______________________ Email: _____________________________________________ Fax No. (____) ___________________ Address _______________________________________________________ City ________________________ Contact Name __________________________________________________ State _________________ ELECTRICAL 120 Volt 1 Phase (single outlet) 5 AMPS Discounted Rate $116 Standard Rate SPECIAL SERVICES Overhead add 50% 24 Hour Service add 50% Total $157 10 AMPS $154 $208 15 AMPS $176 $238 20 AMPS $204 $275 208 Volt 1 Phase Discounted Rate (single outlet) Qty Standard Rate Item Name Stanchion Description 2 flood lights attached to a pole with weighted base Overhead add 50% 24 Hour Service add 50% Total Quad Extension 4 Outlet receptacle box 20 AMPS $276 $331 Multi-outlet Receptacle adapter 30 AMPS $358 $430 Distribution Panel 100A-200A Panel 40 AMPS $441 $529 Transformers 50 AMPS $551 $661 60 AMPS 80 AMPS $689 $855 $827 $1,026 100 AMPS $1,075 $1,290 150 AMPS $1,654 $1,985 200 AMPS $2,205 $2,646 Discounted Rate Standard Rate 20 AMPS $468 $562 30 AMPS $634 $761 40 AMPS $799 $959 50 AMPS $909 $1,091 60 AMPS $1,103 $1,324 80 AMPS $1,489 $1,787 100 AMPS $1,820 $2,184 150 AMPS $2,867 $3,440 200 AMPS $3,528 $4,234 300 AMPS $5,063 $6,076 400 AMPS $6,201 $7,441 480 Volt 3 Phase (No Receptacle: Direct tie-in) Discounted Rate Standard Rate 20 AMPS $938 $1,126 30 AMPS $1,323 $1,588 40 AMPS $1,654 $1,985 50 AMPS $1,930 $2,316 60 AMPS $2,227 $2,672 80 AMPS $3,308 $3,970 100 AMPS $3,675 $4,410 150 AMPS $5,760 $6,912 200 AMPS $7,166 $8,599 300 AMPS $11,025 $13,230 400 AMPS $14,884 $17,861 208 Volt 3 Phase (No Receptacles; Direct tie-in) Rate Light attached to flexible neck (cStem Lights clamp) 1000 watt can light installed in Par 64 the ceiling 25-50 ft single receptacle Single Extension Cord extension cord Qty Zip Code _______________ Signature ________________________________________ Qty $114 ea $72 ea $316 ea $19 ea $24 ea $10 ea $250 ea Call for Quote **Additional on-site labor charges may apply. ELECTRICAL LABOR Sunday-Saturday (including holidays) Qty. of Hours Hourly Rate Total Labor $75.00 Qty Overhead add 50% 24 Hour Service add 50% Total NOTES: * All 208v service or higher require a minimum of 1hr of labor. A minimum of 1hr labor will be applied for all services routed beyond the back of the booth. *Please see pg. 2 for "Important Conditions & Regulations". TOTAL for THIS ORDER= Qty Overhead add 50% 24 Hour Service POWER WILL BE PLACED IN THE REAR OF THE BOOTH, UNLESS OTHERWISE DESIGNATED. Total SUBMIT DIAGRAM FORM INCLUDING BOOTH ORIENTATION For Congress Center Use Only Adjusted Total: Paid in Advance: Paid on Show Site: Balance/Credit: $ $ $ $ (Payment Received by) Notes or Special Instructions: _________________________________________________________________________________________________________________________________________________ 97 Total PAYMENT AUTHORIZATION FORM Georgia World Congress Center PaperCon 285 Andrew Young International Blvd. Atlanta, GA 30313 DISCOUNT PRICING AVAILABLE UNTIL March 29, 2015 Engineering Department Telephone: (404) 223-4800 Fax: (404) 223-4813 ORDER ON LINE TODAY www.gwcc.com EMAIL: [email protected] STANDARD RATES WILL APPLY AFTER THIS DATE Please complete the information requested below and return this form with your orders. You may choose to pay by check (payable to the Georgia World Congress Center), credit card, or bank wire transfer. We require your credit card authorization to be on file before we process your order(s) for service. We reserve the right to use this authorization to charge your credit card account for any unpaid balance due or for any additional amounts incurred as a result of show site orders placed by your representative. WIRE TRANSFER In order to accurately process the transfer of funds from your account, please complete the following information and fax it along with a copy of the wire receipt to the fax number printed on the header of this page. NOTE: A service charge may be added for processing U. S./International wire transfers by your banking institution The following information must be included on the bank copy of the wire transfer confirmation: Banking Institution Information: Name of Event You Are Attending Exhibiting Company Name Bank Name: Wachovia Bank Address: 191 Peachtree Street Atlanta, GA 30303 Please call for the following information: Booth Number Routing # Account # Account Type Swift Code CREDIT CARD INFORMATION Type of Card: AmEx M/C VISA Credit Card #: Discover Card Diners Club EXPIRATION DATE: Billing Address: City, ST, Zip: Name as it appears on card: Authorized Signature: EXHIBITING COMPANY INFORMATION Please complete the following information: COMPANY NAME: BOOTH NUMBER: COMPANY ADDRESS: ( ) _____-_________ CITY/STATE/ZIP ( ) _____-_________ CONTACT NAME: EMAIL: 98 ELECTRICAL SERVICE ORDER FORM SPECIAL REQUIREMENTS POWER REQUIREMENTS ABOVE 400-AMPS, SPECIAL VOLTAGE and TRANSFORMERS ARE AVAILABLE - PRICES UPON REQUEST IMPORTANT CONDITIONS AND REGULATIONS 1. TO QUALIFY FOR DISCOUNTED RATES-Orders with payment must be received 21 calendar days prior to the FIRST OPEN SHOW DATE. 2. Notification of cancellations must be received in writing a minimum of fourteen (14) calendar days prior to scheduled show opening date. 3. 4. PAYMENT IN FULL is due at time services are ordered. Credit will not be given for electrical service installed and not used. 5. Any complaint or claim must be brought to the Service Desk prior to the end of the event. The exhibitor shall maintain insurance as necessary to protect against loss or damage to equipment and property in accordance with Georgia World Congress Center license agreement. 6. All material and equipment furnished by Georgia World Congress Center for this service order shall remain the property of the Congress Center and shall be removed ONLY by house technicians at the close of show. 7. Unless otherwise directed, Georgia World Congress Center electricians are authorized to cut floor coverings to permit installation of services. 8. All equipment to be connected by Georgia World Congress Center must comply with NEC, federal, state and local codes. 9. Prices are based upon current wage rates and are subject to change without notice. 10. Under no circumstances shall anyone other than a "house electrician" make electrical connections. However; company engineers and technicians who are required to assemble, diagnose, wire and service equipment may be allowed to execute work subject to approval of Georgia World Congress Center Engineering Department. 11. Wall outlets, columns and permanent building outlets are not to be obstructed at any time. 12. All electrical cords and appurtenances must be supplied by the Georgia World Congress Center Engineering Department. 13. Rates quoted cover routing of service to the rear of the booth in the most convenient manner. Special routing, connection of equipment and all other work will be charged on a time and material basis in addition to service rate. 14. All equipment shall be properly tagged and wired with complete information as to type of current, voltage, phase, cycle, horsepower, etc. 15. Electrical power for lights and displays will be turned on daily 1-hour prior to show opening time and off at show closing time. 24 hour power may be ordered for services that require continuous electrical service (ex. Refrigerators, Programmable Machinery, etc.). Questions regarding service should be directed to: Georgia World Congress Center Engineering Department 285 Andrew Young International Boulevard, NW Atlanta, GA 30313-1591 USA Telephone: 404.223.4800 Fax: 404.223.4813 99 Georgia World Congress Center 285 Andrew Young International Blvd. Atlanta, GA. 30313 Engineering Department: (404) 223-4800 Fax: (404) 223-4813 Submit orders online at www.gwcc.com 10 x 10 Booth Layout Indicate Adjacent Booth or Aisle Number:_____________ Indicate Adjacent Booth or Aisle Number:_____________ Back of Booth:________________________ Front of Booth:________________________ Show Name:___________________________ Booth #:__________Company_______________________ Contact Name:____________________Phone #____________ 100 COMPRESSED AIR-WATER-DRAIN-NATURAL GAS SERVICE ORDER FORM Georgia World Congress Center PaperCon 285 Andrew Young International Blvd. Atlanta, GA 30313 DISCOUNT PRICING AVAILABLE UNTIL March 29, 2015 Engineering Dept.-Telephone: (404) 223-4800 Fax: (404) 223-4813 STANDARD RATES WILL APPLY AFTER THIS DATE ORDER ON LINE TODAY www.gwcc.com EMAIL: [email protected] Booth No. _______________ Company Name ______________________________________________________ Telephone No. (___)____________________ E-MAIL:__________________________________________ Fax No. (___) ___________________________ Address _______________________________________________________ City ________________________ Contact Name __________________________________________________ Service Compressed Air (90-100 lbs. PSI) Discount Standard QTY Rate Rate up to 50 CFM Units $275 $330 Additional Units of 50 CFM $220 $264 $341 Zip Code _______________ Signature ________________________________________ Sinks (includes cold/hot water and drain) Total Discount Rate (Each) Standard Rate (Each) $560 $672 Total Qty Drainage Water (Average Pressure - 55 PSI) Discount Standard Service Qty Rate Rate $264 Cold Water $220 Hot Water State _________________ Discountd Rate (Each) Standard Rate (Each) $138 $166 Total Qty Total **Additional on-site labor charges may apply. $409 LABOR ( Labor is charged at a 1hr minimum per service) Sunday-Saturday (including holidays) Service 150 Gallon Unit Additional Units of 150 Gallon One-Time Water Fill and Drain Discount Standard Rate Rate $232 $193 $138 Qty. of Hours Qty Hourly Rate Total Labor $75 Total $166 TOTAL for THIS ORDER = Natural Gas Service 45,000 BTU Unit Additional Units of 45,000 BTU Discount Rate Standard Rate $440 $528 $352 $422 SPECIAL SERVICES Discount Standard Rate Rate $60 Pressure Regulator $50 Item Name PVC Piping Qty Total POWER WILL BE PLACED IN THE REAR OF THE BOOTH, UNLESS OTHERWISE DESIGNATED. Qty SUBMIT DIAGRAM FORM INCLUDING BOOTH ORIENTATION Total Call for Quote For Congress Center Use Only Adjusted Total: $ NOTES: Paid in Advance: $ *GWCC does not guarantee minimum /maximum pressure. *Please see pg. 2 for "Important Conditions & Regulations". Paid on Show Site: $ Balance/Credit: $ (Payment Received by) Notes or Special Instructions: 101 PAYMENT AUTHORIZATION FORM Georgia World Congress Center PaperCon 285 Andrew Young International Blvd. Atlanta, GA 30313 DISCOUNT PRICING AVAILABLE UNTIL March 29, 2015 Engineering Department Telephone: (404) 223-4800 Fax: (404) 223-4813 ORDER ON LINE TODAY www.gwcc.com EMAIL: [email protected] STANDARD RATES WILL APPLY AFTER THIS DATE Please complete the information requested below and return this form with your orders. You may choose to pay by check (payable to the Georgia World Congress Center), credit card, or bank wire transfer. We require your credit card authorization to be on file before we process your order(s) for service. We reserve the right to use this authorization to charge your credit card account for any unpaid balance due or for any additional amounts incurred as a result of show site orders placed by your representative. WIRE TRANSFER In order to accurately process the transfer of funds from your account, please complete the following information and fax it along with a copy of the wire receipt to the fax number printed on the header of this page. NOTE: A service charge may be added for processing U. S./International wire transfers by your banking institution The following information must be included on the bank copy of the wire transfer confirmation: Banking Institution Information: Name of Event You Are Attending Exhibiting Company Name Bank Name: Wachovia Bank Address: 191 Peachtree Street Atlanta, GA 30303 Please call for the following information: Booth Number Routing # Account # Account Type Swift Code CREDIT CARD INFORMATION Type of Card: AmEx M/C VISA Credit Card #: Discover Card Diners Club EXPIRATION DATE: Billing Address: City, ST, Zip: Name as it appears on card: Authorized Signature: EXHIBITING COMPANY INFORMATION Please complete the following information: COMPANY NAME: BOOTH NUMBER: COMPANY ADDRESS: ( ) _____-_________ CITY/STATE/ZIP ( ) _____-_________ CONTACT NAME: EMAIL: 102 COMPRESSED AIR-WATER-DRAIN-NATURAL GAS SERVICE ORDER FORM IMPORTANT CONDITIONS & REGULATIONS 1. TO QUALIFY FOR DISCOUNTED RATES-Orders with payment must be received 21 calendar days prior to the FIRST OPEN SHOW DATE. 2. Notification of cancellations must be received in writing a minimum of fourteen (14) calendar days prior to scheduled show opening date. 3. Do not duplicate orders placed using forms in the Package Plan section. 4. Credit will not be given for plumbing service installed and not used. 5. Any complaint or claim must be brought to the Service Desk prior to the end of the event. The exhibitor shall maintain insurance as necessary to protect against loss or damage to equipment and property in accordance with Georgia World Congress Center license agreement. 6. All material and equipment furnished by Georgia World Congress Center for this service order shall remain the property of the Congress Center and shall be removed ONLY by house technicians at the close of show. 7. Unless otherwise directed, Georgia World Congress Center plumbers are authorized to cut floor coverings to permit installation of services. 8. All equipment to be connected by Georgia World Congress Center must comply with NEC, federal, state and local codes. 9. Prices are based upon current wage rates and are subject to change without notice. 10. Under no circumstances shall anyone other than a "house plumber" make plumbing connections. However, company engineers and technicians who are required to assemble, diagnose, wire and service are equipment may allowed to execute work subject to approval of Georgia World Congress Center Engineering Department. 11. Wall outlets, columns and permanent building outlets are not to be obstructed at any time. 12. Georgia World Congress Center recommends that exhibitors provide a filter-separator for all equipment requiring air connections. Congress Center will not be responsible for moisture or water in air lines. 13. If air, water, and natural gas pressure are critical, Georgia World Congress Center recommends that exhibitors arrange to have a pressure regulator valve installed. No guarantee can be made of minimum and maximum pressure. 14. All equipment using water must have the inlet and outlet properly tagged. 15. The service fee will be based on the combined rated capacity of connected equipment. Questions regarding service should be directed to: Georgia World Congress Center Engineering Department 285 Andrew Young International Boulevard, NW Atlanta, GA 30313-1591 USA Telephone: 404-223-4800 Fax: 404-223-4813 email:[email protected] 103 Georgia World Congress Center 285 Andrew Young International Blvd. Atlanta, GA. 30313 Engineering Department: (404) 223-4800 Fax: (404) 223-4813 Submit orders online at www.gwcc.com 10 x 10 Booth Layout Indicate Adjacent Booth or Aisle Number:_____________ Indicate Adjacent Booth or Aisle Number:_____________ Back of Booth:________________________ Front of Booth:________________________ Show Name:___________________________ Booth #:__________Company_______________________ Contact Name:____________________Phone #____________ 104 CABLE SERVICE ORDER FORM Georgia World Congress Center PaperCon 285 Andrew Young International Blvd. Atlanta, GA 30313 DISCOUNT PRICING AVAILABLE UNTIL March 29, 2015 ORDER ON LINE TODAY www.gwcc.com STANDARD RATES WILL APPLY AFTER THIS DATE Engineering Dept.:Phone: (404) 223-4800 Fax: (404) 223-4813 EMAIL: [email protected] Booth No. _______________ Company Name ______________________________________________________ Telephone No. (___)____________________ E-MAIL:__________________________________________ Fax No. (___) ___________________________ Address _______________________________________________________ City ________________________ State _________________Zip Code _______________ Contact Name __________________________________________________ Signature ________________________________________ Basic Service Rates and Conditions Basic cable television service with signal provided by Comcast is offered by the Georgia World Congress Center. This service provides the latest news, weather, financial information and in-season sports spectaculars. Electrical service must be ordered separately to power all television sets. Cable Services Number of Advanced Rate Services Service Floor Rate Cable TV $275 $330 Closed Circuit Channels $400 $480 Closed Circuit Channels with TV and Cart $600 $720 Amount $ $ $ **Additional on-site labor charges may apply. Qty. of Hours LABOR Sunday-Saturday (including holidays) Hourly Rate $75 Total Labor TOTAL CHARGES: POWER WILL BE PLACED IN THE REAR OF THE BOOTH, UNLESS OTHERWISE DESIGNATED. NOTES: *Please see pg.2 for "Important Conditions & Regulations". *All TV sets must be CABLE READY or have multi-channel converters. SUBMIT DIAGRAM FORM INCLUDING BOOTH ORIENTATION For Congress Center Use Only Adjusted Total: $ Paid in Advance: $ Paid on Show Site: $ Balance/Credit: $ (Payment Received by) 105 PAYMENT AUTHORIZATION FORM Georgia World Congress Center PaperCon 285 Andrew Young International Blvd. Atlanta, GA 30313 DISCOUNT PRICING AVAILABLE UNTIL March 29, 2015 Engineering Department Telephone: (404) 223-4800 Fax: (404) 223-4813 ORDER ON LINE TODAY www.gwcc.com EMAIL: [email protected] STANDARD RATES WILL APPLY AFTER THIS DATE Please complete the information requested below and return this form with your orders. You may choose to pay by check (payable to the Georgia World Congress Center), credit card, or bank wire transfer. We require your credit card authorization to be on file before we process your order(s) for service. We reserve the right to use this authorization to charge your credit card account for any unpaid balance due or for any additional amounts incurred as a result of show site orders placed by your representative. WIRE TRANSFER In order to accurately process the transfer of funds from your account, please complete the following information and fax it along with a copy of the wire receipt to the fax number printed on the header of this page. NOTE: A service charge may be added for processing U. S./International wire transfers by your banking institution The following information must be included on the bank copy of the wire transfer confirmation: Banking Institution Information: Name of Event You Are Attending Exhibiting Company Name Bank Name: Wachovia Bank Address: 191 Peachtree Street Atlanta, GA 30303 Please call for the following information: Booth Number Routing # Account # Account Type Swift Code CREDIT CARD INFORMATION Type of Card: AmEx M/C VISA Credit Card #: Discover Card Diners Club EXPIRATION DATE: Billing Address: City, ST, Zip: Name as it appears on card: Authorized Signature: EXHIBITING COMPANY INFORMATION Please complete the following information: COMPANY NAME: BOOTH NUMBER: COMPANY ADDRESS: ( ) _____-_________ CITY/STATE/ZIP ( ) _____-_________ CONTACT NAME: EMAIL: 106 CABLE SERVICE ORDER FORM IMPORTANT CONDITIONS & REGULATIONS 1. TO QUALIFY FOR DISCOUNTED RATES-Orders with payment must be received 21 calendar days prior to the FIRST OPEN SHOW DATE. 2. Notification of cancellations must be received in writing a minimum of fourteen (14) calendar days prior to 3. PAYMENT IN FULL is due at time services are ordered. 4. Credit will not be given for electrical service installed and not used. 5. Any complaint or claim must be brought to the Service Desk prior to the end of the event. The exhibitor shall maintain insurance as necessary to protect against loss or damage to equipment and property in accordance with Georgia World Congress Center license agreement. 6. All material and equipment furnished by Georgia World Congress Center for this service order shall remain the property of the Congress Center and shall be removed ONLY by house technicians at the close of show. 7. Unless otherwise directed, Georgia World Congress Center electricians are authorized to cut floor coverings to permit installation of services. 8. All equipment to be connected by Georgia World Congress Center must comply with NEC, federal, state and local codes. Prices are based upon current wage rates and are subject to change without notice. 9. 10. Under no circumstances shall anyone other than a "house electrician" make electrical connections. However; company engineers and technicians who are required to assemble, diagnose, wire and service equipment may be allowed to execute work subject to approval of Georgia World Congress Center Engineering Department. 11. Wall outlets, columns and permanent building outlets are not to be obstructed at any time. 12. All electrical cords and appurtenances must be supplied by the Georgia World Congress Center Engineering Department. 13. Signal is provided by Comcast. 14. Electrical Services at the prevailing Rates must be ordered separately. Questions regarding service should be directed to: Georgia World Congress Center Engineering Department 285 Andrew Young International Boulevard, NW Atlanta, GA 30313-1591 USA Telephone: 404.223.4800 Fax: 404.223.4813 107 Georgia World Congress Center 285 Andrew Young International Blvd. Atlanta, GA. 30313 Engineering Department: (404) 223-4800 Fax: (404) 223-4813 Submit orders online at www.gwcc.com 10 x 10 Booth Layout Indicate Adjacent Booth or Aisle Number:_____________ Indicate Adjacent Booth or Aisle Number:_____________ Back of Booth:________________________ Front of Booth:________________________ Show Name:___________________________ Booth #:__________Company_______________________ Contact Name:____________________Phone #____________ 108 285 Andrew Young International Blvd., NW Atlanta, GA 30313 Phone: 404-222-5500 Fax: 404-222-5514 http://www.ccld.net [email protected] Telecommunications & Network Services Order Georgia World Congress Center Georgia Dome Centennial Olympic Park Event Name: __________________________________________________ Booth #/Location: ________________________ Company Name: __________________________________________ Event Date(s): ______________________________ Street Address: _______________________________________ Contact Name: _____________________________ PAYMENT MUST ACCOMPANY ORDER Check Enclosed City: ____________________________ State: _____ Postal Code: ___________ Telephone #: ________________________ Email Address: _____________________________ (Please make checks payable to CCLD. Note: We cannot accept checks from foreign banks nor can we accept cash.) Money Order Enclosed Visa Mastercard Credit Card Number: _________________________________________________ American Express Expiration Date: ______________ Security Code: ______________________ I HAVE READ AND AGREE TO ALL TERMS AND CONDITIONS OF THIS ORDER. PLEASE SEE BACK PAGE FOR COMPLETE TERMS & CONDITIONS. Signature: __________________________________________ Date: _______________ Name as it appears on credit card: ________________________________________ Incentive Rates Apply to Orders Received (with payment) 21 Calendar Days PRIOR to First Open Show Date. ORDERS PLACED ON-SITE ARE SUBJECT TO 20% EXPEDITE FEE. TELECOMMUNICATIONS SERVICES INCENTIVE RATES BASE RATES Switched Telephone Line (Must dial 9 for an outside line) $ 265 $ 305 Dedicated Telephone Line (Telco Line, no dial 9) $ 475 $ 475 Multi-Line Handset Rental (12-button) $ 250 $ 300 Voicemail Box $ 50 $ 65 Extensions $ 50 $ 65 Polycom Conference Phone $ 250 $ 300 Plain Paper Fax Machine Rental $ 175 $ 200 ISDN (CCLD Circuit, Customer Provided ISP) $ 875 $ 875 Dry Pair $ 225 $ 225 DEPOSIT QUANTITY TOTAL $ 300 $ 300 Please choose level of phone service below. Note: LOCAL Dialing will be provided unless specified. Please total services at the bottom of this order form. LOCAL Dialing: Allows ONLY Local, Credit Card (0+) dialing, and Toll Free Calls (COS 6) LONG DISTANCE Dialing: Allows Local, Direct Dial Long Distance (1+area code), Credit Card (0+) dialing and Toll Free Calls (COS 1) INTERNATIONAL Dialing: Includes Standard Dialing options plus International (011+) Dialing (COS 20) A credit card must be supplied with this order for long distance service to be provided. A $0.75 surcharge per call will be charged on all Toll Free (1-800), Directory Assisted and Credit Card Calls. Long Distance charges will be billed within 30 days of move-out and charged to your credit card. Incentive Rates Apply to Orders Received (with payment) 21 Calendar Days PRIOR to First Open Show Date. ORDERS PLACED ON-SITE ARE SUBJECT TO 20% EXPEDITE FEE. INTERNET & NETWORK SERVICES INCENTIVE RATES BASE RATES High-Speed Internet Connection with 1 IP Address $ 1195 $ 1445 Additional Hardwired Device/IP Address $ 145 $ 190 16-Port Hub Rental (10/100 Base-T) $ 150 $ 175 8-Port Firewall Rental (Includes Configuration) $ 495 $ 525 25-Foot CAT-5 Patch Cables $ 65 $ 65 50-Foot CAT-5 Patch Cables $ 90 $ 90 100-Foot CAT-5 Patch Cables $ 150 $ 150 Floor Labor Rate, Booth Cabling, etc. (per hour) $ 65 $ 65 Network Engineering Rate (per hour) $ 125 $ 125 DEPOSIT QUANTITY TOTAL $ 300 Dedicated bandwidth options are available for high bandwidth applications such as webcasting, streaming media, etc. Please call 404-222-5500 for pricing and to discuss your requirements. Subtotal (Telecommunications + Internet Services): Please note: Each device connected to the CCLD Show Network must have an approved CCLD IP Address. The use of any DHCP, NAT, or PAT technologies must have prior approval of the CCLD Network Services Department. Any unapproved proxy servers, firewalls, wireless access points or routers will be subject to service disconnection. If you have special networking needs, please contact a customer service representative at 404-222-5500. CCLD will provide 10/100 Base-T switched Ethernet connections with an RJ-45 connector. Any computers to be used on the CCLD Show Network must be equipped with a Network Interface Card (NIC) and the appropriate drivers. Add 20% Expedite Fee for On-Site Orders: 8% Sales Tax: Total: Exhibit Floor Internet Connections originate overhead. Please attach a scaled drawing showing service locations with reference to adjacent aisle numbers or booths. If not received, CCLD will place services in the center of the booth. Requests to change location of services will be subject to a $300.00 Relocation Charge. 109 TERMS AND CONDITIONS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. Lease of Equipment. CCLD agrees to lease and provide to Customer, and Customer agrees to lease and obtain from CCLD, the equipment and service described herein or on attached supplement(s), for the rental payment set forth herein, or on such attached supplement (plus all sales, use, and all other taxes due to federal, state, or local taxing authorities, if any, on the lease of equipment and provision of service here under). Payment For Which Must Accompany Service Orders. Term. The equipment and services will be provided during the dates of the relevant show set forth on the CCLD Service Order Form, subject to the other provisions of this agreement. Prices are subject to change without notice. Use of PBX Switch and Related Services. Customer’s rental of the equipment shall include the usage of (but not physical access to) the common telecommunication equipment (collectively, the “Switch”) serving the Customer at the convention facility identified on the CCLD Service Order Form (the “Building”). Local Exchange Telephone Services. Local exchange telephone services will be provided by the local telephone company’s exchange services and facilities. Long Distance. Long distance (interchange) services are provided by CCLD under license agreements with center management (1+ dialing) or arrangements directly between Customer and such other parties (0+ dialing). CCLD or other such parties may process billing for such service. Billing or other questions relating to long distance services should be directed initially to CCLD at the number shown on the CCLD Service Order Form. A $0.75 surcharge per call will be charged on all Directory Assistance, Toll Free Numbers and Credit Card Calls. Request for Service; Payment. (a) Request for special arrangements must be received by CCLD no less than thirty (30) days prior to initial move in date. Custom/ Fiber orders must be received at least 60 days prior to move in date. (b) Personal checks will be accepted with Advance Rate requests only. (c) There will be $50.00 service charge for all returned checks. Equipment Management. Customer will be responsible for returning all telephone sets, hubs, or other equipment and related materials to the CCLD Service Desk within 2 hours of the close of show. Cancellations. The equipment and services are being provided by CCLD under a license agreement with the building owner or manager. CCLD may cancel this Agreement and its obligations by notice to customer in the event such license agreement expires or is terminated, in which event CCLD’s only obligation shall be to refund any advanced payments made by Customer. Customer’s Duties. (a) Customer will use the equipment in a careful and proper manner. Customer shall not make any alterations, attachments, or additions to the equipment without CCLD’s written consent. Only CCLD employees or approved personnel are authorized to modify system wiring. (b) Customer shall be liable for any loss or damage to the equipment arising from Customer’s negligence, intentional act, unauthorized maintenance other cause within the reasonable control of Customer, its representatives, employees, agents, or invitees. In the event of any loss or damage to the equipment for which Customer is liable, Customer shall reimburse CCLD for the reasonable cost of the repair or replacement. You will be charged upon non-return of the equipment. Standard Telephone Sets, $75.00 each; Multi-line Sets, $300.00 each; Speaker Phone Sets, $75.00 each; Fax Machines, $500.00 each; Polycom Sets, $300.00 each; Pagers, $150.00 each; Cellular Phones, $500.00 each; Hubs, $300.00 each. Any additional equipment rented by CCLD will have an agreed upon non-return charge amount at time of rental. All charges are subject to a 8% sales tax. (c) The equipment shall remain the sole and exclusive property of CCLD or its assignee, and nothing contained herein shall give or convey to Customer any right, title or interest whatever in the equipment which shall, at all times, be and remain personal property notwithstanding that it may be or become attached to or embedded in the realty. Customer should pick up equipment and/or instructions at the CCLD Service Desk. Events of Customer Default. Customer shall be in default hereunder if Customer fails to pay when due any rental payment or service charge or any other indebtedness to CCLD, or Customer fails to return equipment to CCLD when required to do so hereunder fails to perform or observe any other obligation or covenant to be performed or observed by Customer hereunder. No credit will be given for equipment or service cancelled after installation date. Installation date is same as Show Move in date. A $55.00 process charge per service will be applied to any orders cancelled prior to move in date. Remedies of CCLD. At any time after a default by the Customer, CCLD may terminate this Agreement, by notice to Customer, and repossess the equipment, whereupon customers’ right to use the equipment shall cease but Customer shall remain liable for all unpaid charges, and CCLD may apply and retain all or such portion of customers deposit as may be necessary to compensate CCLD for any unpaid charges or damages and expenses incurred on account of such default, or CCLD may exercise any other rights accruing to a lessor under any applicable law upon a default by a lessee. Limitation of Liability. (a) CCLD’s obligations under this Agreement are subject to, and CCLD shall not be liable for delays, failure to perform or damage or destruction or malfunction of the equipment or services or any consequence of any of the above, caused, occasioned or due to fire, flood, water, the elements, labor disputes or shortages, utility curtailments, power failure, explosions, civil disturbances, government regulatory requirements, acts of God or public enemy, war, military or government requisition, shortages of equipment or supplies, unavailability of transportation, acts or omissions of anyone other than CCLD, its representatives, agents or employees, or any other cause beyond CCLD’s reasonable control. (b) In all situations involving performance or non-performance of equipment or related programs of services furnished under this Agreement, the Customer’s sole and exclusive remedy and CCLD’s sole and exclusive liability will be (i) the adjustment or repair of the equipment or replacement of the its parts by CCLD or at CCLD’s option, replacement of the equipment, or correction of programming errors or (ii) if, after reasonable and repeated efforts, CCLD is unable to install the equipment or replacement equipment in good working order, or to restore the same to good working order, or to make programming operate, the Customer shall be entitled to terminate this Agreement and receive a refund equal to the excess (if any) of (1) the total amount theretofore paid by Customer to CCLD for equipment and services under this Agreement, or (2) the reasonable value of Customer’s use of the equipment and services. (c) In no event shall CCLD be liable to the Customer or to any other party for special collateral, exemplary, indirect, incidental, or consequential damages, whether such damages occur either prior or subsequent to, or are alleged as a result of, fortuitous conduct, failure of the equipment or services of CCLD or breach of any of the provisions of this Agreement, regardless of the form of action, whether in contract or in tort, including strict liability and negligence, even if CCLD has been advised of the possibility of such damages, or for any damages caused by the Customer’s failure to perform the Customer’s responsibilities. Such excluded damages include, but are not limited to, loss of profits, loss of use or interruption of business, or other consequential of indirect economic loss. (d) Customer acknowledges and agrees that neither the owner of the building nor the prime licensee of other party responsible for the event in which the Customer is participating is responsible for the provision of the equipment or the services, and that neither such party shall be liable to Consumer for any failure or defect in such equipment or services. (e) Claims will not be considered unless filed in writing with CCLD by Customer prior to the close of the event identified on the order form submitted. Indemnification. Customer hereby assumes liability for and agrees to indemnify, protect and hold wholly harmless CCLD and its agents, employees, officers, directors, and any and all successors and assigns, from and against any and all liabilities, obligations, losses, damages, injuries, claims, demands, penalties, actions, costs, and expenses, including reasonable attorney’s fees, in contract, in tort or otherwise, which result from and arise out of the negligent or wrongful use of the equipment or the services, or from the acts or omissions of the Customer or its representatives, agents, employees, or invitees. Assignment. CCLD shall have the right to assign its interest under the Agreement to any other party subsequently providing equipment and services to the building. Entire Agreement; Amendment. This Agreement and any attached supplement(s) constitute the entire agreement between the parties hereto and supercedes all prior oral or written discussions or agreements. This Agreement may be amended only by a written agreement executed between both parties. Governing Law. This Agreement shall be construed under the laws of the state in which the building is located. Cellular Air Time (Usage). Cellular services are billed by license agreements with CCLD. Billing for such services will be billed separately by CCLD. Wireless Applications. Users of wireless hardware (e.g. 802.11) and/or applications must contact CCLD to coordinate frequency usage. Exclusivity. CCLD is the exclusive voice/data communications provider for the GWCCA. As such all outside proxy servers, routers, or any machine used to propagate a single I.P. address to multiply devices are forbidden. Each device, which has the ability to see the internet, must have an I.P. address purchased for that device. 110 SUBMIT ORDERS TO: PRG, LLC [email protected] 1053 Willingham Drive Atlanta, Ga 30344 Phone: (404) 214-4800 Toll Free: (888) 844-4225 TO ORDER Order Online: https://orders.prg.com Online Order Code: PC150403 Company: _________________________________________ Booth Number: ____________ ADVANCED RATE QTY DESCRIPTION WƌŝĐĞƐůŝƐƚĞĚĂƌĞ ĨŽƌƚŚĞĚƵƌĂƚŝŽŶ ŽĨƚŚĞƐŚŽǁ͊ TOTAL DISPLAY PACKAGES 40" LCD Monitor + Blu-Ray/DVD Player + Floor Stand w/ Shelf Includes: Monitor (16:9, 1920 x 1080 resolution), Floor stand, and Blu-Ray/DVD Player w/ HDMI output (NTSC) 40" LCD Monitor + Laptop + Floor Stand w/ Shelf Includes: Monitor (16:9, 1920 x 1080 resolution), Floor stand, and Laptop (Windows XP / Office 2007) 46" LCD Monitor + Blu-Ray/DVD Player + Floor Stand w/ Shelf Includes: Monitor (16:9, 1920 x 1080 resolution), Floor stand, and Blu-Ray/DVD Player w/ HDMI output (NTSC) 46" LCD Monitor + Laptop + Floor Stand w/ Shelf Includes: Monitor (16:9, 1920 x 1080 resolution), Floor stand, and Laptop (Windows XP / Office 2007) $945.00 $1125.00 $1095.00 $1269.00 FLATSCREEN DISPLAYS TOUCHSCREENS, VIDEO WALLS, & OTHER SIZED MONITORS ARE AVAILABLE. CALL FOR A CUSTOM QUOTE! NOTE: Displays do NOT include floor stands. Floor stands must be ordered separately. See under "Video". 19" LCD Monitor (4:3 / 1280x1024 Resolution / Computer input only) What is your visual source? Computer only - No Audio How will you mount this display? Table top Wall $195.00 Other/Specify ____________________________ 24" HD LCD Monitor (16:9 / 1900x1200 Resolution) What is your visual source? Computer What is your audio source? Computer How will you mount this display? Table top DVD DVD Wall Other/Specify _____________________________ Other/Specify _____________________________ Other/Specify ____________________________ $375.00 32" HD LCD Monitor (16:9 / 1920 x 1080 Resolution) What is your visual source? Computer What is your audio source? Computer How will you mount this display? Table top DVD Other/Specify _____________________________ DVD Other/Specify _____________________________ Wall** Other/Specify ___________________________ $576.00 37" HD LCD Monitor (16:9 / 1920x1080 Resolution) What is your visual source? Computer What is your audio source? Computer How will you mount this display? Table top DVD Other/Specify _____________________________ DVD Other/Specify _____________________________ Wall** Other/Specify ___________________________ $699.00 40" HD LCD Monitor (16:9 / 1920x1080 Resolution) What is your visual source? Computer What is your audio source? Computer How will you mount this display? Table top DVD Other/Specify _____________________________ DVD Other/Specify _____________________________ Wall** Other/Specify ___________________________ $801.00 46" HD LCD Monitor (16:9 / 1920x1080 Resolution) What is your visual source? Computer What is your audio source? Computer How will you mount this display? Table top DVD Other/Specify _____________________________ DVD Other/Specify _____________________________ Wall** Other/Specify ___________________________ $975.00 55" HD LCD Monitor (16:9 / 1920x1080 Resolution) What is your visual source? Computer What is your audio source? Computer How will you mount this display? Table top DVD Other/Specify _____________________________ DVD Other/Specify _____________________________ Wall** Other/Specify ___________________________ $1266.00 65" HD LED-LCD Monitor (16:9 / 1920x1080 Resolution) What is your visual source? Computer What is your audio source? Computer How will you mount this display? Table top DVD Other/Specify _____________________________ DVD Other/Specify _____________________________ Wall** Other/Specify ___________________________ Advanced Rate Deadline is April 3, 2015 Orders received after the Advanced Rate Deadline are subject to an additional 20% charge on equipment. $1800.00 Page 1 Equipment Subtotal 111 Company: _________________________________________________ Booth Number: ____________ ADVANCED RATE QTY DESCRIPTION TOTAL VIDEO $195.00 Monitor Floor Stand w/ Shelf (Select if you are ordering a display from PRG) Monitor Floor Stand w/ Shelf (Select if you are providing your own monitor) $288.00 NOTE: You MUST SUPPLY a PRG approved wall mount. Please call to get mount approved. $114.00 $300.00 $81.00 Blu-Ray / DVD Player (Consumer grade w/ HDMI output - NTSC, Format USA) Multi-Regional DVD Player (Formats Include - NTSC / PAL / SECAM) Video DA (used to send a DVD player source to multiple displays) COMPUTER PACKAGES Laptop PC / 19" LCD Monitor (4:3 / 1280x1024 resolution) $426.00 Includes: Laptop PC (with Windows XP and Microsoft Office 2007), 19" Monitor, Keyboard, and Mouse Laptop PC / 24" LCD Monitor (16:9 / 1900x1200 resolution) $501.00 Includes: Laptop PC (with Windows XP and Microsoft Office 2007), 24" Monitor, Keyboard, and Mouse Mac Mini Computer / 24" LCD Monitor (16:9 / 1900x1200 resolution) $501.00 Includes: Mac Mini Computer (with OS 10.0), 24" Monitor, Keyboard, and Mouse LAPTOPS AND COMPUTER ACCESSORIES $324.00 $525.00 $249.00 $36.00 $66.00 $45.00 $66.00 $81.00 PC Laptop (with Windows XP / Microsoft Office 2007 Apple Laptop (MacBook Pro w/ OS 10.0) Laser Printer (Black & White) USB Keyboard & Mouse Wireless Keyboard & Mouse Computer Speakers 8-Port Ethernet Hub Computer DA (used to send one computer signal to multiple displays) PRESENTATION EQUIPMENT Tripod Screen (w/ Black Skirt) - Select one: 4' Width 3,000 Lumen LCD Projector (1024 x 768 Resolution) AV Cart (w/ Black Skirt) - Select one: 34" Height 6' Width 8' Width 54" Height $66.00 $576.00 $45.00 AUDIO EQUIPMENT 350 Watt Sound System (Includes 2 Speakers with stands, and a mixing console) Wireless Microphone - Select one: Handheld Headset Lavalier Wired Microphone - Select one: Handheld Headset Lavalier 6-Channel Audio Mixing Console $351.00 $300.00 $66.00 $174.00 Page 2 Equipment Subtotal Page 1 Equipment Subtotal Add the Page 1 and Page 2 Equipment Subtotals Equipment Total 30% of Equipment Total, or $125 minimum, whichever is greater Required Labor Service Charge *May be required for mounting monitors 32" and larger. (Please contact PRG) Decline Waiver 10% of Equipment total, see next page for details 8% of Equipment Total Advanced Rate Deadline is April 3, 2015 Orders received after the Advanced Rate Deadline are subject to an additional 20% charge on equipment. *Additional Labor Requirements Optional Damage Waiver 8% Required Sales Tax Grand Total KRATL3D09022014 112 Company: _________________________________________________ Booth Number: ____________ AGREEMENT INFORMATION PAYMENT INFORMATION Credit Card: Expiration Date: Cardholder's Name: Cardholder's Signature: Cardholder's Address:_____________________________________________________________ Print Form City:___________________________________ State: ________ Zip Code: __________________ COMPANY INFORMATION DELIVERY INFORMATION PaperCon 2015 Georgia World Congress Center TOLL FREE: 888-844-4225 - EMAIL: [email protected] NOTE: Your request will be processed and a CONFIRMATION will be returned within two (2) business days. Questions, concerns or for additional requirements or information, feel free to contact PRG TOLL FREE at 888-844-4225, or email at [email protected]. We look forward to serving you, your staff and company at the event. Visit us online at www.prg.com 113 Submit Form To PRG Card Number: exhibitor services order form and service agreement company (include booth name if different) Main contact Billing address city state, country zip code phone number fax number e-mail event/tradeshow room/booth number facility/hall on site authorized contact/contact number # of expected guests requested delivery time/end time (Contact must be present) day/ date item description quantity price (Please use additional sheet if needed) INSTRUCTIONS: 1. PLEASE contact our office if you do not receive your catering agreement, banquet orders, and balance due within 14 days of placing your order; receipt of these forms CONFIRMS your order has been placed. 2. Full payment must be received 14 business days prior to the start of services (checks and/or wire transfers must be received 14 days prior); all replenishment orders during the show must be guaranteed by credit card; any balance of charges due will be billed to this credit card. 3. Additions/Increases for the next day must be requested by 3 pm the previous day. Cancellations require a 5 business day notice or full charges will be incurred; special order items may be reduced; however you will still incur all charges. 4. Actual service delivery time may range from one hour prior to thirty minutes after your requested delivery time. 5. 21% Service Charge, 8% Sales Tax, and 3% City Liquor Tax (where applicable) will be added to total. 6. If food/beverage order is less than $50.00 per delivery, a $50.00 delivery fee will be charged. 7. If purchasing alcoholic beverages, the undersigned agrees to comply with all applicable laws regarding the use, sale, serving or other disposition of such alcoholic beverages. Accordingly, the undersigned agrees to indemnify and forever hold harmless Levy Restaurants and the GWCCA from all liabilities, damages, losses, costs or expenses resulting directly or indirectly from the undersigned use, sale, serving or other disposition of such alcoholic beverages. Please let this letter serve as my formal written authorization and approval for you to charge the below described credit card for any and all charges and costs related to food services at the Georgia World Congress Center. This letter shall constitute my express written permission for you to charge, to the extent not previously paid for, the credit card for the initial deposit, the balance due before the event and any additional charges incurred during the event. Credit Card Information Card Type: q Visa q MC q Amex q Discover Other Payment Options: q Check q Wire Transfer (must be received 10 business days before first show day) Name as appears on card: Credit card number: Expiration date: Security Code: Signature of cardholder: mail, fax, or scan to: levy restaurants 285 Andrew Young International Blvd., NW, Atlanta, GA 30313-1591 Ph: 404-223-4500 Fax: 404-2234511 E-mail: food [email protected] Impress in the Heart of Atlanta E3 114 All prices are subject to 21% service charge and 8% sales tax. Service fees and menu prices are subject to change. (770) 507-6777 FAX (770) 474-4676 [email protected] www.tlc-florist.com N•A•T•I•O•N•A•L convention • plant • services Exhibitor Name: ___________________________________ Booth Representative: ______________________________ Firm, Billing Name: _________________________________ Purchase Order or Reference Number: ________________ Booth Number: ____________________________________ Credit Card #: ____________________________________ Billing Address: ____________________________________ Expiration Date: __________________ (MC, VISA, AM. EXP) City :__________________State: ________ Zip: _________ Name of Credit Card Holder as shown on card Show Decorator:_________________________________ ____________________________________________________ Phone: ______________________ Fax: ________________ Authorized Signature: __________________________________ Cell: _____________________________________________ Email Address: _______________________________________ Please return completed form with payment to: P.O. Box 538, Rex, GA 30273 (770) 507-6777 (770) 474-4676 FAX Please return overnight shipment with payments to: 121 Pine Dr. , Stockbridge, GA 30281 For Design Help, Have A TLC Designer Visit Our Booth On The Following Date: ___________ Time: ______ From simple and elegant to wild and colorful! Let a TLC designer create the perfect look just for you! If you would like to specify color, size, type flowers, please do so below—prices start at $60.00. Qty ____ tropical flowers—Price $ __________ each Qty ____ Spring flowers—Price $ ___________ each Color ____________________________________________ Width _________________ Height ___________________ Additional Request: ________________________________ Don’t know what you want? Just want a splash of color? Let TLC designers choose your fresh seasonal flowers! Qty ____ TLC pick my colors, size, type flowers $50.00 ea Visit www.tlc-florist.com for additional sample pictures. For free design assistance, please call 770-507-6777 or email [email protected] with any questions. Colorful pots of vibrant flowers! TLC Designers can provide the following: Water Features Fountains Ponds Water falls Swamps Garden Areas Tropical : (beach scenes; rain forests) Seasonal: (Spring, Fall, Holiday) Formal : (serenity garden, English garden) Border Areas: Hedges (control flow) Lawn or Golf (promotional) Trees (privacy) Special services are Available for hospitality Suites, award banquets, And VIP room deliveries. Mums—12”-18”H $20.00 each Qty ____ White ____ Yellow ____ Bronze ____ Lavender ____ Azaleas—12”H Bromeliads—12”-18”H $35.00 each $35.00 each Qty ____ Qty ____ White ____ Purple ____ Red ____ Pink ____ Yellow ____ Orange ____ See next page for green plants. Red ____ 115 Small Fern Large Fern Ivy Pothos 770) 507-6777 [email protected] www.tlc-florist.com Small Fern—12”H x 12”W Large Fern—24”H x 24”W Ivy—10”H x 10”W Pothos—12”H x 12”W $25.00 each $35.00 each $35.00 each $35.00 each Qty ____ Qty ____ Qty ____ Qty ____ 3’ Green Plants 2’ Green Plants $29.95 each Qty ____ $39.95 each 7’ H & Taller plants & Planters are available Call 770-507-6777 for price/ availability Standard 4’ to 6’ Green Plants Qty ____ Top-dressed with azalea (pictured) Also available with mum Choose flower color for flower choice. 5’ @ $59.95 each Qty ___ For Top-dressing with fern & azalea 6’ @ $69.95 each Qty ___ 4’ @ $49.95 each Qty ___ __ white, __ pink, __ red For Top-dressing with fern & mum __white, __yellow, __bronze, __lavender Seasonal Flowering Plants Call for Price & Availability Tulip 4’ @ $125.00 each, Qty ___ 5’ @ $135.00 each, Qty ___ Caladium 6 ’ @ $145.00 each, Qty ___ Gerbera Hyacinth Planters are 2 1/2’ long. Rental price includes: Decorative container, top dressing, professional maintenance, installation and pick up. There is a one-time $10.00 charge for daily floral delivery. ALL ORDERS MUST BE PAID – IN – FULL PRIOR TO SHOW CLOSING. We accept cash, company check, VISA, MASTERCARD, AMERICAN EXPRESS. Adjustments cannot be made after the close of the show. All rental items remain property of TLC Atlanta Convention Plant Services, Inc. There is a restocking fee for orders cancelled less than 2 weeks prior to show opening. There is a 1.5% energy surcharge added to each order. Orders placed after the open of an event may be subject to a delivery fee. Kalanchoe Order Cost Summary Select Container (Included in rental cost) ___Black ___White ___Wicker Chrome, Brass, Terra Cotta, & Other Containers are available. Please call 770-507-6777 for pricing. Subtotal _________ 8% Sales Tax _________ 1.5% esc _________ Total _________ 116 specializing in event and exhibit photography and videography _________ 8x10 Custom Print @ $120 per view ________ Reprints @ $25 each _________ 11x14 Custom Print @ $130 per view ________ Reprints @ $45 each _________ Digital File on CD @ $150 per view ________ Release image negatives @ $90 (additional) _________ Product Release Video @ $1000 per finished minute _________ In-booth Interview Video@ $1000 per finished minute _________ Custom Video Creation @ $1000 per finished minute Orders must be received by April 1, 2015. Please add $9.00 for shipping and insurance within the continental United States. $20 for international shipping. PAYMENT MUST BE INCLUDED WITH ORDER - Business checks, personal checks or money orders only, cash not accepted. PLEASE PRINT: Please take photo of booth: _______________ no people _______________ with staff _______________candid Special Instructions: __________________________________________________________________________ ___________________________________________________________________________________________ Name of Firm: ______________________________________________ Booth #: _________________________ Address: ___________________________________________________________________________________ City: ___________________________________ State: _____________ Zip Code: ________________________ Phone: ____________________________________ Email: __________________________________________ Representative in charge of booth: _____________________________________________________________ Authorized Signature: ________________________________________________________________________ Please mail the order and payment to: Access Video Productions, PO Box 801491, Acworth, GA 30101 P 678.361.6151 / www.accessvidpro.com 117
© Copyright 2024