Story of Tiit Paananen, former GM of Skype Estonia Challenge • 67ms one way delay in vacuum • 102 ms delay in fiber C=299 792 458 m • + 45-65 ms delay by global IP backbone • + ?? ms delay by local ISP • + Jitter, packetloss ITU-T G.114 Max 150ms one way delay 20.000 km Skype vision The global communications tool that billions of people rely on every day for sharing experiences, from living room to boardroom Slide 3 40 60+ 360 PERCENT Of the total of all global International PSTN and Skype calling minutes 50 MILLION MILLION Users online at peak times Users at 100 minutes per month 2 PERCENT BILLION Of Skype Calls & Video Minutes of voice and video in one day Where is Skype? Stockholm Tallinn & Tartu Redmond New York Palo Alto LondonLuxemburg Moscow Prague Tokyo Hong Kong Singapore TIMELINE Josh Silverman as CEO Millions of users online 60 50 40 30 20 10 0 skype.com registered Michael Van Swaaij as CEO eBay buys Skype for 2.6B $ Tony Bates as CEO Silverlake buys Skype 2.75B $ Dan Berg as CTO MS buys Skype for 8.5B $ Skype prepares for IPO Mark Gillett as CTO Beginnings Most hired through networks Hire attitude, skills can be learned No bullshit mgmt style Work hard play hard Being disruptive unites Culture and principles We fly so you don’t have to I don’t know if I am good enough to be here We can’t screw this up, we can’t let each other down Fake it until you make it Eat your own dogfood Skype is the best thing that can happen to you professionally Culture and principles We are working with smartest people We are working in best environment possible Quality is built in You are on the bus or off the bus You might not like how things are but you love Skype Competition Vonage, WeChat, QQ, Whazzup, Telecoms on one side and Viber, Snapchat, new startups with established Facebook, Gtalk, internet companies on the Facetime, ooVoo, other side have kept Skype sharp on its mission Jitsi, VoxOx, goober, Ekiga, etc How Skype „works“? • Product = one independently releasable delivery unit of software • Cross functional product teams with maturity level tracking. • Using SCRUM working from the top of backlog ordered by ROI • Fast release cycle • Quality „built in“ Values Honest Fast Every company has values to assist everyone in decision making and making the potential bigger then the sum of parts Disruptive Make mistakes User centric Fun Skype cultural elements We are product engineering led We are truly global We solve for a dynamic world (and convert to ideas to users quickly) We put users at the heart of our decision making Back then and now Regular Telephony – “Standard Def” Voice over IP – “High Def” Back then and now 240p 480p 2005 2007 720p 1080p 2010 2011 Missed opportunities Still one revenue stream Mobile opportunity Social network explosion Developer ecosystem Main takeaways from Skype story Its can happen everywhere Networks matter Success lies in an ability to work across timezones and cultures Hiring right people is everything Not good enough – I have seen what good looks like We were lucky and its probably will never repeat exactly like this #SkypeMafia 2013 Ubix.io Ramu Sunkara ZeroTurnaround Candycane Merocrat Steve Jurvetson Metamed Guardtime Blipboard Fortumo AdsWizz Tim Draper Riina Einberg Tyler Wells Garage48 Oliver Reitalu Michael Bevin Fleep Trou.pe Ben Horowitz Mike Barnes Bill Draper <Stealth> Kurt Thywissen Viktoria Ruubel Qik The Factory Martin Villig Priidu Zilmer Marc Andreessen Mikael Suvi Maaii MessageMe Jason Fischl Don Albert DFJ InkSpin1 Jaanus Kase Mike Bartlett Henn Ruukel Erik Laansoo Jaan Tallinn Rovio Marko Kreen Bhaskar Roy RedMart OMGPOP August Capital Draper Richards Malthe Sigurdsson Duncan Lamb Asko Oja Nikolay Abkairov Grows Up Pooj Preena Andreessen Horowitz Priit Kasesalu Michael Jackson Janus Friis Blip.TV Bessemer Ventures Sellfy Neo Ideo Howard Hartenbaum Jonathan Christensen Julian Spittka Koen Vos Twilio Ambient Sound Investments Rdio Carter Adamson Betaworks Chris Lewis Stephanie Robesky Mangrove Capital Memolane Tank Top TV Turochas Fuad Eunice Lim Morten Lund Scott Bagby Toivo Annus Taavet Hinrikus Supercell Camino Networks Atomico Dan Hynes TravelMob Remby.com Mike Volpi Sten Tamkivi Niklas Zennstrom Joost CrushPad RougeFrog Stefan Oberg Geoffrey Prentice Fab.com Voxtrot Shin Iwata ASI Private Equity Sunrise GroupMe Jolicloud Liz Rice Eric Lagier Stephanie Bouchet MyPhotoSchool Carlos Pires Ahti Heinla Michael van Swaaij Skype Nils Hammar Dan Neary TweetDeck Tero Hurskainen FON DailyPerfect Eileen Burbridge Ott Kaukver 500 Startups MyGardenSchool Tiit Paananen Rowena Knapp Josh Silverman Lenn Pryor Jared Hecht Mendeley Renno Paat Seedcamp American Express Eric Partaker Mart Kelder Margus Holland Index Ventures Mart Oruaas GrabCAD Danny Rimer Yee Lee David Gurle Elke Karskens Chilango Stefan Glaenzer Jens Kasemets Klaus Hommels Taavi Tuisk Pohjala Beer Joonathan Magi Pixtape King.com Asko Seeba TaskRabbit Robert Miller Dan Houghton Saul Klein Facebook Kate Opekar Wilhelm Lundborg Ahti Liin Stuttcars.com Usual Passion Capital Siim Teller Simon Tickner Eva−Lotta Lamm Faisal Galaria Erik Andersson Andre Karpitstsenko Tony Saigh One Jackson First Decade of #SkypeMafia eBay Kelly Poon Edicy Kindo (MyHeritage) Eilinen Last.fm Microsoft Steve Martocci Transferwise Elspeth Briscoe Andres Sehr Nicholas Babaian Ed Botterill Nucleus LivingSocial Kathy Dalpes Shaka Silver Lake Mooncascade Henrique Penha Stardoll Katango Jaanus Kivistik Siim Viidu Google Tim Botterill Simon Hade Jaman Gareth OLaughlin Martin Tajur Teamtailor GoCardless James Peck Brian OShaughnessy Perzo Martin Rand Marinexplore Andrus Purde Spotify Tieday Group Anders Hallin Singalo Flattr Pipedrive reQall Streamtainment Mynewsdesk Lifecake Apple Listhings Electronic Ar ts OneID Pramana Collective Vitalfields Causata Lube Panda Naspers Space Ape Games Duego Achoo v1.2 Bokavard.se Skype, founders & acquisitions Startups & founding relationships Investors & money flow Other companies Working relationships Participating Universities Tartu University (TU) Tallinn University of Technology (TUT) Master´s: Cyber Security (TUT) english Computer and Systems Engineering (TUT) english Software Engineering (UT) english Computer Science (UT) Bachelor´s: Informatics (TUT); Computer Science (UT) Thanks