1. family and parenting
2. children

Community Services
Of
Venango County, Inc.
2013 Calendar
Resources
Opportunities
Hope
2011-2012 Annual Report
Message from Board President and Executive Director
The theme of Community Services of Venango County, Inc's (CSVC) annual
report for 2011-2012 focuses on "Helping Hands". Throughout all of our
lives, we receive helping hands; some we notice, some we don't. Great opportunities to reach out to others seldom come, but small ones surround us
every day.
In this calendar you can read the stories of families who found the strength to
reach out to overcome crisis in their lives but also the courage to share their
personal stories. They remind us that even in the darkest times, with just a
little encouragement, hope and healing is truly possible. Inspired by stories
such as these, CSVC will continue to extend our hands to lift up others to
keep our community strong.
Despite a year filled with challenges and resource demands due to our fragile
economy, CSVC is as strong and effective as it has ever been. Our agency
enters the 2012-2013 year mission-focused, on a solid financial footing and
seeking innovative ways to enhance our programs so that we can better
serve others. Especially noteworthy is that we secured new funding through
the Maternal Infant, Early Childhood Home Visitation Competitive Grant.
This funding allows us to implement a Parents as Teachers program in Crawford, Forest and Venango counties. This program will serve the families on
the waitlist for Early Head Start in all three counties.
With the leadership of our Governing Board, the diligence of our staff, and
the generous hands of many friends and donors in the community, CSVC will
continue to look confidently towards the future. You all have lent a hand to
help those who struggle to hold on to their hope. Working together, we are
stronger in the good works we provide those we serve. We hope your lives
have been touched as well.
Give of your hands to Serve ..... Mother Theresa
Week of the Young Child
Promoting literacy through
PA OneBook
Barbara Feroz, Ph.D.
Executive Director
Board of Directors:
With Gratitude,
Courtney Cox
Governing Board President
Courtney Cox, Board President
Barbara A. Feroz, Ph.D.
Executive Director
Courtney Cox-President
Linda Routzahn-Vice President
Soni Graff-Secretary/Treasurer
Tait Brady
Erin Kelly
Donna Rapp
Hanna Rodgers
Erin Schwimmer
Staff
Administrative Staff:
Barbara A. Feroz, Ph.D.
William E. Lucia
Cindy Woloszyn
Teia Snyder
Sally McIntyre
Family First Early Head Start Coordinators:
Executive Director
Director of Finance
Human Resources/Facility Director
Accountant
Administrative Assistant
Administrative Support Staff:
Ternesha Bradley
Olivia Fox
Dennis Graham
Fran Dlugos
Chantal Haminger
Gloria Taylor
Secretary-Oil City
Secretary-Rocky Grove
Maintenance Worker
Clothing Room Manager
Administrative Assistant-Crawford
Administrative Assistant-Titusville
Alisha Myers
Anne Bakker
Alison Carson
Melissa Knapp
Lori Dirks
Angela Groshner
Beth Owens
Beth Freer
Mary Jane Verhoff
Julie Knauff
Tiffany Jordan
Sondra Anderson
Program Directors:
Melissa Bensink
Deborah Thorp
Stephanie Coston
Mary Jeanne Gavin
Stacey Skinner
Families First Early Head Start/Parents As Teachers
Home Visitors
Families First Early Head Start-Venango
Families First Early Head Start-Crawford/Titusville
Community Voices
Social Services Programs
Parents As Teachers/Welcome Every Child
Amanda Blauser
Lisa Barnhart
Jessie Craig
Amanda Daubenspeck
Leslie Donaldson
Jodi Ei
Sarah Herrell-Lu
Brooke Hoffman
Veronica McCauley
Michele Minich
Program Coordinators
Jessica Struthers
Katina Tucker
Scott Walters
Shannon Bizjak
Site Supervisor
Education/Supervisor
Education/Supervisor
Health
Health
Heath
Mental Health
Mental Health
ERSEA
ERSEA
Data
Data
Events
Community Voices
Early Intervention Independent Evaluator
Early Intervention Independent Evaluator
Michiele Newhard
Mandy Nugent
Amy Owensby
Melanie Rog
Chris Sanford
Meghan Snyder
Kellie Steadman
Elsie Strickland
Deanna Urquhart
Deanna Wakefield
Mission Statement:
To plant resources, grow opportunities and nurture hope for the future with the individuals and families we serve
Vision Statement:
To provide leadership and high quality services to promote healthy children, families, and communities
Values:
Compassionate Supports Vested in the Community
Volunteers
Lending a Hand in our Community
“Being able to volunteer for the Welcome Every Child (WEC) program
has been a very positive experience for me. Volunteering has given
me the opportunity to make an impact on someone else’s life, including my own. Volunteering for WEC has strengthened my commitment
to my community and I have been able to give back to my community
for all it has given me. Being part of the WEC program I have come to
realize how much one person can impact another when they give
without expecting anything in return. Because of my experience with
WEC I plan to continue to make volunteering an important part of my
life.”
Jonathan M. Verhoff, Venango Catholic High School
Fill a Bowl
Empty Bowls
Feed a Family
Our First Annual Empty Bowls event was held on March 15, 2012 at Wanango Golf Club, in Reno PA. Chefs were
from: Wanango Golf Club, Classy Catering, Mosaic Cafe, Bella Cucina, Stuffed Tortilla, and AmaZing Foods and Café. Students from Cranberry and Oil City School Districts created and donated souvenir bowls for attendees to take
home as a reminder of all the empty bowls in the world. Many local artists donated their art and many local businesses donated prizes for the Silent Auction and Raffle that was held at the Empty Bowls Event.
“I am really glad that so many restaurants came together for such a strong cause, to help the community. This event
gave the restaurants in our area an excellent publicity event, and a chance to give back to our community in such a
meaningful way.” Michael Mansfield, Bella Cucina
“It’s was a wonderful way to teach the kids to give back to the community without expecting anything in return. The
kids really put forth a lot of effort on each bowl. They tried to make their bowls special, knowing that they would be
given to someone and helping others.” Pam Marterella, Oil City Elementary
“It was a wonderful cause and it allowed us the chance to share our support for our community. Community Services
does so much for our area. Another great aspect of the empty bowl event was our ability to work together with so
many chefs working for a worthy cause.” Cathy Exley, Classy Catering
Emergency Aid
“I was living out of my car trying to find places to sleep and wash up. One day while walking the streets, I ran into a police officer
and told him my story. I was directed to Community Services of Venango County. They helped me find the Emergency Shelter
where I stayed for over 30 days. When an apartment at Community Services of Venango County became available, I moved in
and started receiving help. They helped me find work, services and all kinds of encouragement. I can’t begin to say how much
they have meant to me. They helped me to survive when I thought it was the end of the line for me.“ David
January
“Service to others is the rent you pay for your room here on earth” Mohammed Ali
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Community Services of Venango County, Inc.
www.csvenango.com
Retention and Recruitment of Direct Care Workers/Life Skills
“For years, I didn’t know what I wanted to do in my life. I finally decided to call Community Services and sign up for the CNA classes at the Venango Technology Center. The teachers were great and made sure we understood the material. I got my CNA certificate and was hired on by a nursing home. I love my job, it is full time with benefits. If it wasn’t for this program, I wouldn’t be where
I am today. I feel good about myself and want to become an RN someday.” Mary
February
“Hope is faith holding out its hand in the dark” George Iles
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Community Services of Venango County, Inc.
www.csvenango.com
PA WORKWEAR/Work Ready
“I was having a hard time finding work. I filled out many applications and went on tons of interviews. Finally, I got a call about a
job, if I could start later that day. I had no clothes to wear to work. Then I remembered PA WORKWEAR. I went to Community
Services and found the exact clothes, accessories, and shoes that I needed. I was able to start my job that day!” Dawn
March
“To make a man happy, fill his hands with work” Frederick E. Crane
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Empty Bowls
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Community Services of Venango County, Inc.
www.csvenango.com
Welcome Every Child/Nurse/Home Visitor
“I learned about Families First Network when I received a gift basket from the Welcome Every Child Program when I had my first
daughter at age sixteen. Welcome Every Child introduced me to the Nurse Home Visitor and Early Head Start Programs which I
have actively participated in. It will be hard to close this chapter of our lives, but I just want to say thank you to Families First Network, without you I know I would not be who I am today.” Alyssa
April
“It is easier to build strong children than to repair broken men” Frederick Douglass
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Community Services of Venango County, Inc.
www.csvenango.com
Postal Food Drive
"I have a great deal of respect for people who are in need. I was there at one time going to food pantries until I got used to getting
help from SNAP. I have volunteered for the last 7 years because I want to continue to help others. That is what the Good Lord told
us to do." Rick
May
“If you can’t feed a hundred people, then just feed one” Mother Teresa
Sun
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Community Services of Venango County, Inc.
www.csvenango.com
LEARN/Family Café
“My son was thrilled when the LEARN program honored him as a quality early learning “Shining Star”. Avery began attending
Cranberry Child Development Centers when he was 20 months old. Over the past two years Avery’s preschool teachers and my
family have been able to collaborate to meet his needs and prepare him for kindergarten. The teachers at this 4 star center were
knowledgeable and recognized Avery’s unique needs. It is amazing how much Avery has grown and matured in the past year. I
am also thrilled that Avery was recognized as a “Shining Star”. He has the certificate he was awarded on his bedroom wall. He is
doing amazing in Kindergarten and continues to be a “Shining Star”.” Michele
June
“The beautiful thing about learning is that no one can take it away from you” B.B. King
Sun
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Community Services of Venango County, Inc.
www.csvenango.com
Community Voices
Independent Monitoring For Quality (IM4Q)
“The Dr. showed concerned when I wanted to hold my baby after hearing “Your daughter appears to have Down’s Syndrome”. I
was a cop when she was born and she was a beautiful, beautiful angel. I didn’t know anything about disabilities or Downs Syndrome but I’ve always been up for a good challenge. I believe in 7 years this child has planted more seeds than most of the people I’ve met. She has unconditional love, goodness, and purity. Her energy and passion drives me.” Kurt
July
“Responsibility walks hand in hand with capacity and power” Josiah Gilbert Holland
Sun
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Community Services of Venango County, Inc.
www.csvenango.com
Community Voices
Consumer/Family Satisfaction Team (C/FST)
“When I contacted a woman for a survey, she was crying. A few days after our meeting she called back and said, “You called me
just in time, I did not know what I was going to do, I felt totally alone that day. Then you came and talked to me, I can tell this is
more then just a job for you. I am going to call you my angel from now on.” Mary
August
“What lies behind us, and what lies before us, are tiny matters compared to what lies within us” Ralph Waldo Emerson
Sun
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Community Services of Venango County, Inc.
www.csvenango.com
Families First Early Head Start Venango
““The encouragement that I have received from the EHS program has helped motivate me to accomplishments I never thought
would be possible. This program has not only helped me to succeed in passing my GED, and getting my driver’s license, but it has
helped me grow as a parent, a student and an individual. “ Sharon
September
“Remember, we all stumble, every one of us, that’s why it’s a comfort to go hand-in-hand” Emily Kinbrough
Sun
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Community Services of Venango County, Inc.
www.csvenango.com
Families First Early Head Start Crawford and Titusville
“I first enrolled in EHS when my family and I were involved with Children and Youth Services. Through the support of EHS and
others, my case with CYS has been closed. We continue to be part of the EHS family.” Kathy
October
“There can be no keener revelation of a society’s soul than in the way in which it treats its children” Nelson Mandela
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Community Services of Venango County, Inc.
www.csvenango.com
Friends For Food
“I was separated from my husband 3 weeks before Thanksgiving. With no money and no job I didn’t know what to do. I found out
about Friends for Food and was able to get our Thanksgiving Dinner. Everyone was so kind and nice and I really felt welcomed.
Since that time I have been blessed to be able to give back every year and donate in hopes that someone else in need will find
their Thanksgiving as thankful as we found ours. Thank you to Community Services for doing this, as you never know when you
may be the one who is standing in that line.” Kathy
November
“If you want to eliminate hunger, everybody has to be involved” Bono
Sun
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Community Services of Venango County, Inc.
www.csvenango.com
The Spirit of Giving and Adopt-A-Family
“I am a young single mom raising a daughter. The baby's father had moved to Texas and I had no income. I lost my parents at a
young age and so I didn't have any help. Adopt a Family gave me the help and comfort that I needed at Christmas to make sure
my daughter would have a nice Christmas. The gifts were wrapped beautifully and had our names on each tag. What a help this
was!” Betty
December
“What if Christmas, he thought, doesn't come from a store, what if Christmas, perhaps, means a little bit more” Dr. Seuss
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Community Services of Venango County, Inc.
www.csvenango.com
Making an Impact
Social Services: Food, Clothing, Shelter
3741
families with 10,938 family members received emergency food bags
78,540+ canned and boxed food items were distributed
11,084 items of clothing were disseminated
1,752 families with 4,657 family members received clothing
212
adults and children received winter coats
111
individuals attended Life Skills classes
303
households received Christmas assistance for 771 children
34
families, serving 110 family members received Christmas gifts from 24 sponsors as part of Adopt-A-Family Program
12
apartments occupied serving the homeless and people with mental illness and addiction
1,400 households received a turkey and holiday food for Thanksgiving through Friends For Food
Jail Outreach
43
female inmates were provided educational information
25
sessions were held; materials were provided to increase communication and connection with their children
Community Voices
Consumer/Family Satisfaction Team
251
mental health provider and drug/substance abuse surveys completed
61%
surveys were completed face-to -face
95%
of people surveyed identified their provider staff was respectful and friendly
90%
of people surveyed identified the services they were receiving were consistent with recovery based principles
Community Voices
Independent Monitoring For Quality
235
individuals with intellectual disabilities and their families surveyed
97%
of those surveyed reported being happy with their home and work
93%
of people surveyed reported their housemates and staff in their homes are very nice or nice
Local Education And Resource Network (LEARN)
66
parents and children attended monthly Family Café’s
500
people attended Children’s Day at the Cranberry Mall
97
people attended the Kindergarten readiness event Ready, Set, Go Movie Saturday,
380+
children received books at 19 area early learning sites/centers during Week of the Young Child
Families First Early Head Start
Early Head Start Venango
161
pregnant women and children served
106
families served
100% funded enrollment maintained for 116 slots
99%
of children up to date on primary and preventative care
98%
of children up to date on immunizations
49%
of children had a dental home
20%
of children served had a diagnosed disability
18
parents served on Parent Committee and planned 5 events
264
attended Parent Committee events
514
people, 246 children and 268 family members, attended Socialization Group
8
parents served on Policy Council and shared governance capacity with CSVC Board of Directors
23
children transitioned to Head Start
7
children transitioned to other Early Learning Programs
97%
of children met their school readiness goals
Families First Early Head Start
Early Head Start Crawford
96
pregnant women and children served
65
families served
100% funded enrollment maintained for 72 slots
89%
of children up to date on primary and preventative care
96%
children up to date on immunizations
22%
children had a dental home
29%
served had a diagnosed disability
3
parents served on Parent Committee & planned 7 events
364
people attended Parent Committee events
501
people, 258 children and 243 family members, attended Socialization Groups
6
parents served on Policy Council and shared governance capacity with CSVC Board of Directors
15
children transitioned to Head Start
2
children transitioned to other Early Learning Programs
93%
of children met their school readiness goals
Welcome Every Child
235
gift baskets were delivered to expectant parents and families with newborns
19%
were delivered to teen mothers
2693
volunteer hours were logged by Basket delivery volunteers and blanket makers
110
referrals were made to the EHS and N/HV programs
138
referrals to other agencies
Nurse/Home Visitor
33
pregnant women and children were served
100% of the pregnant women enrolled received prenatal and post partum care
98%
program participation rate
Families First Early Head Start
Early Head Start Titusville
24
pregnant women and children
served
16
families served
100% funded enrollment reached for
24 slots
81%
children up to date on
immunizations
2
children served had a diagnosed
disability
2
events were held with 14 families
in attendance
Retention and Recruitment
5
individuals in the program
27
individuals referred to program
128 training hours
PA Work Ready
13
individuals in the program
92%
average program participation
rate
PA WORKWEAR
102
individuals suited by program via
referrals/walk-ins
43
were referred by the
County Assistance Office
Early Intervention
115
evaluation visits were completed
66
Individual Family Services Plan
visits were completed
Agency Finances and Funding Sources
Sources of Revenue and Other Support, 20111-2012
Rental Income, $127,000
Contributions and Other
Support, $71,000
Funding Sources 2011-2012
Donations Released from
Temporary Restrictions,
$208,000
Charitable Trusts
Anna Lawler Charitable Trust
Samuel Justus Charitable Trust
Other Program Revenue,
$489,000
Laura Smedley Charitable Trust
Early Head Start, $1,565,000
Frederick and Ellen Fair Charitable Trust
Charles L. Suhr Charitable Trust
Elizabeth Black Charitable Trust
Office of Child Development and Early Learning
General Expenses, 2011-2012
Materials, supplies and
Other, $102,000
Depreciation, $69,000
Office of Economic Opportunity
Pennsylvania Department of Labor & Industry
Training and Technical
Support, $117,000
Private Donations
Building Maintenance, Utilities,
and Insurance, $229,000
United Way of Venango County
US Department of Health & Human Services
US Department of Housing & Urban Development
Client Services, $317,000
Salary, Wages, and Benefits,
$1,618,000
Venango Area Community Foundation
Venango County Children & Youth
Venango County Mental Health/Developmental Services
Early Head Start Funding
Early Head Start-Venango
Category
Early Head Start-Venango
2011-2012 Program Year
Actual
Budget
Personnel
$
675,849
$
681,135
Supplies
$
17,871
$
Training
$
39,434
Travel
$
Communication
Other
Category
2012-2013 Budget Projections
Projected
Budget
Personnel
$
669,203
$
681,135
17,002
Supplies
$
20,744
$
17,002
$
35,317
Training
$
38,697
$
35,317
30,800
$
30,600
Travel
$
34,035
$
30,600
$
8,841
$
10,700
Communication
$
9,480
$
10,700
$
60,209
$
58,250
Other
$
60,845
$
58,250
Total Cash
$
833,004
$
833,004
Total Cash
$
833,004
$
833,004
Total In-Kind
$
208,251
$
208,251
Total In-Kind
$
208,251
$
208,251
$
1,041,255
$
1,041,255
$
1,041,255
$
1,041,255
Total Budget-EHS
Venango
Total Budget-EHS
Venango
Early Head Start-Crawford
Category
2010-2011Program Year
Actual
Early Head Start-Crawford
Budget
Personnel
$
489,343
$
520,200
Supplies
$
73,094
$
Training
$
66,000
Travel
$
Communication
Category
2011-2012 Budget Projections
Projected
Budget
Personnel
$
634,337
$
653,702
29,300
Supplies
$
33,270
$
39,304
$
49,290
Training
$
45,098
$
41,607
15,772
$
29,500
Travel
$
29,470
$
23,888
$
9,234
$
15,910
Communication
$
11,262
$
20,595
Transportation
$
7,783
$
Transportation
$
39,285
$
13,600
Other
Total Cash
Total In-Kind
$
$
71,464
732,690
N/A
$
$
88,490
732,690
N/A
Other
Total Cash
Total In-Kind
$
$
106,485
899,207
N/A
$
$
106,511
899,207
N/A
$
732,690
$
732,690
$
899,207
$
899,207
Total Budget- EHS
Crawford
-
Total Budget- EHS
Crawford
Community Services of Venango County, Inc. financial audit was prepared by O’Polka & Company. No findings or questioned costs were reported.
Donors
“Dare to reach out your hand into the darkness, to pull another hand into the light” Norman B. Rice
$1,000.00 & Over
$499.00 & Under
$99.00 & Under
Christ United Methodist Church
Center United Methodist Church
Robert Adams
Ladonna Singleton
Faith Lutheran Church
Cranberry Area Lions Club
Patricia Bobbert
Jodi Smith
First Baptist Church
Jeffrey A. Dinger
M.E. & Helen V. Callaghan
Kevin VanWormer
First Presbyterian Church of Franklin
Dollar Energy Fund
Jacqueline Cauvel
Margaret Voorhees
First Presbyterian Church of Oil City
James & Pamela Fry
Jackie Cujas
Scott & Debra Walters
Galloway United Methodist Church
Grace United Methodist Church
Ruth Dennis
Eric Warth
Irwin Presbyterian Church
Living Hope Family Church
Paul Eiseman Jr.
Jay Weckerly
Dwayne Finegan
Lynn Williams
Franklin Rotary Club
Douglas Zimmerman
Rocky Grove Avenue Presbyterian Church
Charles & Rebecca Stubler
Henry B. & Beverly L. Suhr Jr.
Bobbi Lunney
Glenn McElhattan
National Fuel Gas Company
Patrick Gavin
H. E. Gibson, V. Joy
$999.00 & Under
Odd Fellows Home of Western PA
Jeff Bickel
Gary Owensby
Dee Boyer
Patricia Peterson
Congress Hill Church of God
Presbyterian Women
Electralloy Employee Contribution
President Chapel
Beth Hicks
Fox Street Church of God
Michael J. Rapp
Irwin Missionary Society
First Church of God
Gwen Glass
Richard & Lois Green
Tamara & Samuel Guffey
Susen Rossino
Leah Kaltenbaugh
Franklin Christian Minister’s Forum
Mr. & Mrs. Ronald Shoup
Myron & Mary Keverli
Bob Gathers
Lori Sibble
Shawn Lander
Sheri Goreczny
Margaret Smith
Vasile Lazar
Heckathorn Church
Sugarcreek United Methodist Church
Paul Lorigan
Tammy Karg
UPMC Northwest Laboratory
David Martin
Duane Laskey
Venango Draft Horse
Frank Martyna
National Fuel Gas Company
Venango Technology Center Practical Nursing Students
Bartholomew Mauther
Beth Paup
Oil City Chapter No. 605 Women of the Moose
Anthony Sakalousky
Wendy Perez
Martha S. Stevenson
Mary K. Peterson
Susan Strus
Plumer Community Association
William Warren
Jack & Norma Sanford
New Directions
Maternal Infant Early Childhood
Home Visitation Grant
CSVC received a competitive grant of $150,000 from the
Office of Child Development and Early Learning to implement Parents As Teachers (PAT), an evidence-based
model, in Crawford, Forest and Venango counties. This
In-home program will serve 60 children and their families from pregnancy through kindergarten entry. The
philosophy of PAT is to provide parents with child development knowledge and parenting support. PAT will
also serve as a waitlist program for Early Head Start in
all three counties. A program supervisor and three
home visitors were hired to provide these services.
Moving on UP!!!
CSVC staff moved from the third floor to the
fourth floor of the National Transit Building.
Trenton Moulon, Executive Director of the
National Transit Building, Civic Center
board members, volunteers from Pathways,
Court Supervision and our staff were instrumental in making this a relatively smooth
transition!
Community Services
Of
Venango County, Inc.
203 Center St.
Oil City, PA
814-676-5011
206 Seneca St.
Oil City, PA
814-678-7766
39 Parker Ave.
Franklin, PA
814-432-5749
18278 Technology Dr.
Meadville, PA
814-332-0242
117 W. Main St.
Titusville, PA
814-775-0522
www.csvenango.com