SNAPSHOT Inside You be the Judge: Need harassment ‘proof’?.....2 10 dangerous errors in employee handbooks.....2 3 steps to lawsuit-proof hiring.......................3 Ask the Attorney: When pay for drive time? ......4 The HR Law Quiz for February...............................4 February 4, 2015 Trusted insights and advice from The HR Specialist See you in court: Top 5 legal risks for 2015 W hen U.S. employers get dragged into court by their employees, the employer loses about two-thirds of the time. You can reduce your liability risk by anticipating upcoming employment law hot-spots. Expect these five issues to dominate the employment law landscape in 2015: for overtime pay. The Obama administration is raising that bar, causing millions more low-paid managers to be eligible for overtime. Online resource: Learn about the plan and current OT law at www. theHRSpecialist.com/overtime2015. 1. More managers eligible for OT. A handful of states, including California and Connecticut, require employers to offer paid leave. Similar legislation is percolating in other states, as are proposals to expand employees’ rights guaranteed by the FMLA. On the federal level, change has come to the FMLA itself with New federal rules are on the way that will require paying overtime to management employees who were previously considered exempt under the Fair Labor Standards Act (FLSA). Current rules say employees earning less than $23,600 annually ($455 a week) automatically qualify 2. Expanded paid & family leave. Continued on page 2 Court: Don’t send FMLA notices via snail mail T ypically, courts have recognized the “mailbox rule,” in which documents sent by regular postal mail are assumed to have reached the addressee. But a new federal appeals court ruling is making employers question whether sending FMLA notices (and other benefits-related documents) via regular mail is still acceptable. The case: A college employee sued after she was fired for not returning to work after her 12 weeks of FMLA leave. She said she never received FMLA notices. The college said it sent them via USPS mail. Result: The court sent the case to a jury trial, saying certified mail gives a “strong presumption” of receipt while regular mail gives a “weaker presumption.” Surprisingly, the court said a letter sent via regular mail is not considered delivered if the www.theHRSpecialist.com/LawWeekly www.theHRSpecialist.com/LawWeekly addressee says she didn’t receive it. The court’s reasoning: “It is certainly not expecting too much to require businesses that wish to avoid a material dispute about the receipt of a letter to use some form of mailing that includes verifiable receipt when mailing something as important as a legally mandated notice.” (Lupyan v. Corinthian Colleges, Inc., 3d Cir.) Advice: Employers would be wise to send benefit notices by certified mail or other method with a tracking service, especially in states covered by this court (Delaware, New Jersey and Pennsylvania). Best option: hand delivery with signed acknowledgment. What about email? Workers can also claim they didn’t see an email. If sending via email, first get employees’ written permission. Then electronically verify the notice was opened. In the News ... New record-keeping rules begin this month. Starting Jan. 1, employers are required to notify OSHA of work-related fatalities within eight hours and work-related hospitalizations within 24 hours. Plus, the agency has updated the list of industries that are exempt from injury-and-illness record-keeping. Learn more at www. osha.gov/recordkeeping2014. FMLA forms expire in February. If your organization is using the U.S. Department of Labor’s model forms for FMLA certifications and notifications, those forms carry a Feb. 28, 2015, expiration date in the upper right corner. For more details on how to respond and links to new DOL forms, go to www. theHRSpecialist.com/FMLAnew. Pay-related lawsuits again hit record high. U.S. employees filed an all-time high of 8,126 federal Fair Labor Standards Act (FLSA) lawsuits in fiscal year 2014, continuing the dramatic spike in pay-related lawsuits against employers over the past decade. For 10 tips to avoid such trouble, go to www. theHRSpecialist.com/wagelawsuits. FLSA cases in federal court 9,000 8,126 7,000 5,000 3,000 1,545 1,000 1994 1999 2004 2009 2014 February 4, 2015 • The HR Law Weekly 1 (800) 543-2055 Employment law risks You be the Judge (Cont. from page 1) new forms from the DOL (see News box on page 1). Plus, same-sex spouses have new FMLA rights. Go to www.theHRSpecialist.com /FMLA-same-sex. 3. Your I-9 audit risks explode. The number of employers hit with audits of I-9 forms has spiked from nearly 300 in 2008 to more than 3,000 last year. It’s part of the U.S. Immigration and Customs Enforcement (ICE) “bold new audit initiative.” Online resource: Find do’s and don’ts for I-9 compliance at www. theHRSpecialist.com/I-9audit. 4. Activist, aggressive NLRB. The National Labor Relations Board (NLRB) is pushing a proworker agenda—even in nonunion workplaces. Examples: allowing for “quickie” union elections and letting employees use company email to air their work grievances. Online resource: Read about the NLRB’s efforts at www. theHRSpecialist.com/nlrb15. 5. Obamacare compliance. The Affordable Care Act’s (ACA) employer mandate kicks in this year for most large employers—along with big fines for failing to provide health benefits. Plus, small employers finally have a way to buy coverage through the law’s Small Business Health Options Program. Online resource: For background and compliance details, see our ACA portal page at www. theHRSpecialist.com/healthlaw. Free training handout: The 12 manager mistakes that spark lawsuits Most employment lawsuits are triggered by basic errors, not great injustices. Download our handout, The Dirty Dozen: Manager Mistakes That Spark Lawsuits, at www. theHRSpecialist.com/dozen. 2 The HR Law Weekly • February 4, 2015 To fire, must you have ‘proof’ of harassment? The lesson: T he case: A female employee at a Florida jail complained to HR that a male co-worker, David, told her stories of his sexual exploits. HR investigated and decided she was telling the truth. David was fired. David sued, saying he was actually fired because he is black. Plus, he claimed, the employer needs to have some sort of proof of harassment. If it comes down to a “he said/she said” argument, David claimed, he can’t be fired. What’s the truth? The verdict: The court said that what mattered wasn’t so much what actually happened, but what the employer believed happened based on the investigation. As long as an investigation is thorough and fair, employers are free to believe either side. As a result, David’s case was dismissed. (Finley v. Florida Parish, 5th Cir.) You don’t need to worry about establishing an airtight legal case when you get word of possible harassment. HR investigations aren’t held to the same “beyond a reasonable doubt” standard used in court. And judges don’t expect investigations to resemble a full-blown trial. As long as you conduct a proper investigation, a court likely won’t second-guess your judgment. You don’t have to be absolutely right … just fair and honest. Online resource Workplace CSI What counts as “harassment” and what’s the best way to sort out the truth in co-workers’ contradictory stories? Read our free white paper, Investigating Harassment: How to Determine Crediblity, at www.theHRSpecialist.com/credibility. Employee handbooks: 10 common mistakes Y 4 our employee handbook can be the foundation of employee performance and a shield against lawsuits ... or it can be a ticking time bomb that confuses employees and strips away your legal defenses. It depends on how well it’s written and put to use. Here are the 10 most common handbook mistakes to avoid: Adopting a “form” handbook, which includes promises you’ll never keep. Including lots of detail on procedures, which confuses employees and provides fodder for lawyers. Stick to company policies. Keep a separate procedures manual for managers. Mentioning an employee probationary period. That can erase at-will status by implying that, once the period is over, employees can stay indefinitely. 1 2 3 Being too specific in your discipline policy. That gives the idea that the list covers every infraction. Workers can easily claim inconsistency. Not being consistent with other company documents. Make sure all policies speak in one voice. Overlooking an at-will disclaimer. Have employees sign a disclaimer acknowledging that the company can terminate their employment at any time and bypass discipline policies. Sabotaging disclaimers by what you say, especially by reassuring employees their jobs are safe. Not adapting the handbook to accommodate each state’s laws. Have a lawyer look for state slip-ups. Failing to update the manual frequently for changing laws. Setting unrealistic policies. If managers won’t enforce it, don’t put it in the handbook. 5 6 7 8 9 10 www.theHRSpecialist.com/LawWeekly Legal Briefs From the Courts 3 steps to a lawsuit-proof hiring process S Final business: 5 steps to take when employee dies Beyond its obvious emotional impact, the death of an employee leaves unfinished business for HR and payroll—from COBRA notifications to final paychecks to insurance payouts. Plus, HR has a duty to communicate the news to co-workers and help navigate them through the grieving process. Read Final Business: 5 Steps to Take When an Employee Dies at www. theHRSpecialist.com/death. upervisors and HR professionbias—not everyone who applies. als can only discriminate against Case in point: Judy applied applicants if they know the applicant online for an HR generalist job at belongs to a protected class (age, Dow Chemical but never made it to sex, race, disability, etc.). So the best the interview. She sued, claiming she way to prevent lawsuits is to ensure a was rejected due to her age and race. blind hiring process. How? But when the court looked at 1. Accept applications almost Dow’s hiring process, it quickly disexclusively online. Instruct applimissed the case. Reason: The applicants to cation never remove birthasked about age dates and grador race. Nothing uation dates on her résumé Are your interviews from résumés alluded to either getting stale? Here’s and exclude characteristic. some free inspirapersonal inforDow uses an tion: Our Library of mation from HR person to Skill-Based Interview cover letters. review applicaQuestions offer more 2. Have tions and make than 200 sample intersomeone who calls to confirm view qustions to help you identify key “soft won’t be interview availskills” in candidates. involved in ability. That perAccess it at www. the interview son then passes theHRSpecialist.com/skills. process review on the candidate the applicalist to a hiring tions and make manager for posinitial availability calls. sible interviews. 3. Screen applications with The process was successful computer software that looks for because it was designed specifically pertinent experience, education and so hiring managers wouldn’t know training. Nothing is as blind to proapplicants’ protected characteristics tected characteristics as computer code. and, thus, can’t discriminate. (Harris With these safeguards, only interv. Dow Chemical, ED PA) viewed applicants can possibly claim 200 sample interview questions SNAPSHOT Inside ‘proof’? ....2 Need harassment You be the Judge: ....2 in employee handbooks 10 dangerous errors hiring ......................3 3 steps to lawsuit-proof time? .....4 When pay for drive Ask the Attorney: ...4 for February ........................... The HR Law Quiz Specialist from The HR and advice Trusted insights February 4, 2015 The top 5 employ W ment law risks of 2015 In the News ... ping rules 1, New record-kee Starting Jan. notify OSHA begin this month. required to T via snail mail No federal law says employers must compensate workers for their storedup vacation time after the employee departs. But several states do set such laws. You can find a state-bystate chart that describes vacationpay-upon-termination laws at www. theHRSpecialist.com/vacationpay. And the $25,000 question is ... “Do you have any health problems?” That’s what a Connecticut grocery store asked on its job applications. The store also asked during interviews whether applicants had health problems. Such disability-related inquiries violate the ADA. The EEOC won a $25,000 settlement against the store. Read our list of the top 25 offlimits interview questions at www. theHRSpecialist.com/25questions. ✔Yes, I want to receive my subscription to ❑ The HR Law Weekly for (check one): adminpay. The Obama are for overtime eight that bar, causingto employers get dragged istration is raising fatalities within of work-related low-paid managers hospitalizahen U.S. employers millions more overtime. by their employees, hours and work-relatedPlus, the agency for into court the two-thirds 24 hours. be eligible that Learn about loses about tions within your the list of industries www. the employer Online resource: ess has updated You can reduce upcoming OT law at 15. from injury-and-illn of the time. overtime20 plan and current at www. are exempt by anticipating Expect ialist.com/ ng. Learn more leave. liability risk theHRSpec 14. record-keepi t law hot-spots. the paid & family ordkeeping20 employmen 2. Expandedstates, including osha.gov/rec issues to dominatein 2015: of these five t, require t law landscape expire in February. OT. A handful Connecticu U.S. employmen FMLA forms eligible for that California and leave. Similar is using the to offer paid the way If your organization model forms for 1. More managers employers percolating in other rules are on of Labor’s to manis Department New federal and notifications, legislation proposals to expand paying overtime previare by the FMLA certificationsa Feb. 28, 2015, expiwill require who were states, as guaranteed carry employees the forms rights under those change right corner. agement level, exempt employees’ in the upper and the federal ration date ously considered Act (FLSA). itself with on how to respond FMLA. On Standards to the FMLAContinued on page 2 For more details forms, go to www. Fair Labor say employees has come DOL links to new Anew. Current rules $23,600 annually list.com/FML than less qualify theHRSpecia lly earning hit automatica ($455 a week) lawsuits again Pay-related U.S. employees filed an Labor record high. federal Fair high of 8,126 fisreceive it. all-time didn’t lawsuits in says she Act (FLSA) “It is addressee Standards the dramatic reasoning: continuing to The court’s have recognized too much cal year 2014, lawsuits against 10 ypically, courtsrule,” in which doc- certainly not expecting wish to avoid a spike in pay-related decade. For that are of over the past go to www. the “mailbox postal mail employers require businesses about the receipt by regular such trouble, the addressuments sent of mailing elawsuits. tips to avoid material dispute have reached list.com/wag use some formreceipt when assumed to appeals court theHRSpecia a letter to verifiable new federal as a question ee. But a that includes employers as important v. (and in making is something 8,126 cases notices (Lupyan ruling 9,000 mailing FLSA FMLA notice.” ) via 3d Cir.) whether sending ated documents legally mandated federal court Colleges, Inc., wise other benefits-rel Corinthian would be is still acceptable. 7,000 Advice: Employers by certified regular mail A college employee notices case: benefit not a tracking The for to send method with she was fired her 12 weeks sued after mail or other in states covered 5,000 to work after she never New Jersey returning said service, especially (Delaware, leave. She college of FMLA by this court ia). Best option: hand notices. The ment. received FMLA via USPS mail. and Pennsylvan 3,000 acknowledg them can the case to delivery with signed said it sent court sent email? Workers If 1,545 mail gives Result: The What about 2014 see an email. 2009 saying certified 2004 they didn’t 1,000 1999 a jury trial, n” of receipt get employees’ also claim 1994 first presumptio a “weaker email, a “strong sending via Then electroni1 mail gives court Law Weekly while regular Surprisingly, the written permission. was opened. 2015 • The HR (800) 543-2055 n.” the notice mail February 4, presumptio cally verify sent via regular if the said a letter delivered is not considered /LawWeekly pecialist.com www.theHRSpecialist.com/LawWeekly www.theHRS FMLA notices Court: Don’t send After terminations, must vacation time be paid? ❑ online delivery: $297/year ❑ print: $349/year Name_______________________________________ Company____________________________________ Address_____________________________________ City, State, ZIP_______________________________________________ STAFF Editor: John Wilcox, (703) 905-4506, HRLWeditor@ BusinessManagementDaily.com Editorial Director: Patrick DiDomenico Publisher: Phillip Ash Associate Publisher: Adam Goldstein Copy Editor: Cal Butera Production Editor: Michelle Peña Contributors: Anniken Davenport, Esq. Kathy Shipp, Rob Lentz, Derek Reveron, Cal Butera Customer Service: customer@ BusinessManagementDaily.com, (800) 543-2055 Phone___________________Email_________________________ Printed in the United States. Payment Method: Fax this coupon to ❑ Credit card ❑ VISA/MC ❑ AMEX ❑ Discover (703) 905-8040 The HR Law Weekly (ISSN 2375-2297) is published weekly by Business Management Daily, 7600A Leesburg Pike, West Building, Suite 300, Falls Church, VA 22043-2004, (800) 543-2055, www.theHRSpecialist.com. Annual subscription price: $449. © 2015, Business Management Daily, a division of Capitol Information Group, Inc. All rights reserved. Duplication in any form, including photocopying or electronic reproduction, without permission is strictly prohibited and is subject to legal action. For permission to photocopy or use material electronically from The HR Law Weekly, please visit www.copyright.com or contact the Copyright Clearance Center Inc., 222 Rosewood Dr., Danvers, MA 01923. (978) 750-8400. Fax: (978) 646-8600. This publication is designed to provide accurate and authoritative information regarding the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal service. If you require legal advice, please seek the services of an attorney. Card #_____________________________________Exp. date______________ Signature_________________________________________________________ ❑ Check/money order ❑ Bill me Mail to: HR Law Weekly, P.O. Box 9070, McLean, VA 22102-0070 Contact Customer Service Center at (800) 543-2055, M-F, 8 am6 pm ET, or email [email protected] HRLWSIS www.theHRSpecialist.com/LawWeekly February 4, 2015 • The HR Law Weekly 3 by Nancy Delogu, Esq., Littler, Washington, D.C. Can we ban workers from leaving for appointments during work? Do we have to pay for time spent driving between offices? Q. Q. A. A. One of our employees is constantly scheduling appointments during work and having to leave. Can we restrict appointments or at least require documentation? — Kate, New York Yes, you can require employees to work scheduled hours and tell them to avoid making plans to do other things during scheduled time. But if those are medical appointments to address a serious health condition or disability—or to take time off to care for a family member with a serious condition—those absences may be protected by the ADA or the FMLA (or, in some states, a similar state law). Employees eligible for FMLA are entitled to take leave (even intermittent leave) without much advance notice. And if the employee suffers a disability, leaving for a medical appointment also may be considered an ADA “reasonable accommodation.” Even if those appointments are covered by the FMLA or ADA, you can still ask your employees to schedule appointments at a more convenient time, or to provide you more notice of the need to be absent. Some of our hourly employees leave the office at night with supplies. Then, the next day, they drive to another office (40 minutes away) with those supplies. What is the correct way to pay them for this? — Joey, California Time spent commuting from the office to home and back again is, as you know, generally unpaid commuting time. If employees are assigned to one office, but periodically spend time traveling to another office from home for a one-day assignment, then the time incurred traveling from their home to that other office is work time. You can deduct the time it ordinarily takes them to commute to work. Example: If it typically takes an employee half an hour to commute to work, and you ask him to travel from home to an office that takes 40 minutes to reach, then 10 minutes of his travel time will be compensable. Nancy Delogu, Esq., is a shareholder in Littler’s Washington, D.C., office. She also answers the “Ask the Attorney” employment law questions at www.theHRSpecialist.com. Tales from the Front Lines Firefighter afraid of fire: Is that a ‘disability’? O n two occasions, Shayn, a Houston firefighter, had nervous reactions and was unable to don his gear at the scene of house fires. He was diagnosed with transient amnesia, a sudden temporary loss of memory, and transferred to the training academy. Shayn sued under the ADA, saying the fire department regarded him as disabled and wrongly demoted him. A lower court agreed and awarded him $362,000. But the Texas Supreme Court tossed out his case. Why? It said Shayn failed to show he was “disabled,” noting that an employee who lacks the “mental, physical or experiential skill set” 4 The HR Law Weekly • February 4, 2015 required to perform a job isn’t necessarily disabled. The court said, “The capacity to play professional basketball is an ability. The rest of us do not suffer from a disability because we cannot play at that level.” (City of Houston v. Proler) The lesson: Not everything is considered a disability under the ADA. As this court noted, a “job skill required for a specific job is not a disability if most people lack that skill.” Being reluctant “to charge into a burning building is not a mental impairment; it is the normal human response,” which firefighters are required to overcome. HR Law Quiz 1. What are the size requirements for federal workplace posters? a. At least 8½” by 11” for all posters b. OSHA poster must be 8½” by 14”; others must be “easily readable” c. All wage-related posters must be at least 8½” by 11”; others must be “readable” 2. The three most common types of job discrimination complaints filed by employees (in order) are: a. Age, sex and race b. Retaliation, race and sex c. Race, age and retaliation 3. What does federal law say about extra pay for people working weekends, nights or holidays? a. It’s required at time-and-a-half b. It’s required at double time c. It’s not required, but some state laws may apply 4. How many members of the current U.S. Congress have a background in human resources? a. 1 b. 6 c. 14 5. To be eligible for FMLA coverage, employees must have logged at least how many hours with that employer in the previous 12 months: a. 1,520 hours b. 1,025 hours c. 1,250 hours 6. In general, people need to file a charge with the EEOC within ____ days from the day that the discrimination took place. a. 30 b. 90 c. 180 _____________________ Answers: 1. b 2. b 3. c 4. a 5. c 6. c Ask the Attorney www.theHRSpecialist.com/LawWeekly
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