Level 2 Business and Administration Apprentice (Sales Support Assistant) Zapkam Limited Vacancy details Vacancy Title Vacancy Type Number of vacancies Expected Apprenticeship Duration Framework and pathway Weekly Wage £ Working Week Closing Date Interview Start Date Possible Start Date Level 2 Business and Administration Apprentice (Sales Support Assistant) Intermediate Level 2 Apprenticeship 1 18 months Business and Administration ; Pathway 1 £138.46 40 Hours (Monday to Friday 9.00am – 5.30pm) 01/03/15 09/03/15 16/03/15 Employer Details Employer Name Address Line 1 Town/City County Postcode Email Website Telephone Number Number of Employees Main contact name Employer Description Zapkam (Crewe) Limited Unit H2B Bath Road Trading Estate Stroud Gloucestershire GL5 3QF [email protected] www.zapkam.com 01453 755400 3 William Pedrick The employer will be opening a new office in the Crewe area in February 2015. Sports wear and equipment manufacturer and retailer. Vacancy description and requirements Vacancy Short Description The apprentice will learn how to sell to, manage and generate customer accounts with sports clubs and organisations. The apprenticeship will involve a considerable element of graphic design, web based content management and customer communication (face-to-face and over the telephone). Vacancy Full Description The role will include a wide variety of tasks, including but not limited to:  Order taking  Graphic design  Order packing  Updating the company website  Processing orders  Customer service  Dealing with telephone enquiries  General administrative duties Training To Be Provided The candidate will follow an intermediate apprenticeship training programme where they will study a Business and Administration level 2 NVQ. If the candidate does not already hold relevant qualifications in Maths, English and ICT they may also be required to complete Functional skills qualifications in Maths, English and ICT at level 1. This training will be structured and delivered by South Cheshire College in Crewe. Skills Required      Graphic design – Photoshop Strong computer skills Experience with Microsoft Office – Word, Excel Passion for sport Good telephone/communication skills Personal Qualities     Honest Reliable Hard-working Positive, can-do approach Qualifications    GCSE Maths – B or above (or equivalent) GCSE English – B or above (or equivalent) GCSE ICT – B or above (or equivalent) Future Prospects Progression to a full-time role, with prospects of managing the Crewe branch. Reality Check A lot of time will be spent on the computer and telephone skills are essential. Please note the employer will be opening a new office in the Crewe area in February 2015 and this will be where this position will be based. Other Important Information From the 1st October 2014 a National Minimum Wage (NMW) for Apprentices is in force for young people aged 16-18 and those aged over 19 in the first year of their Apprenticeship. The rate is a minimum of £2.73 per hour. This NMW applies to time working plus time spent training as this is also part of the Apprenticeship. Anyone not covered by the age category above will be entitled to the NMW appropriate to their age. 2 x Questions 1. What do you think you could bring to the role? Why would you employ you? 2. When have you showed initiative in a previous role? Application process How To Apply Please apply via the National Apprenticeship Service Website by clicking the following link and registering online: http://apprenticeshipvacancymatchingservice.lsc.gov.uk/ or email your CV to the Work Related Training team [email protected] stating which vacancy you are applying for. Work Related Training department Tel: 01270 654638.