P a g e | 97 Available online at http://arjournal.org APPLIED RESEARCH JOURNAL RESEARCH ARTICLE ISSN: 2423-4796 Applied Research Journal Vol.1, Issue, 3, pp.97-100, May, 2015 STUDENTS SATISFACTION OF INSTRUCTIONAL SERVICES OF EASTERN SAMAR STATE UNIVERSITY Marina Sabalberino-Apilado 1 Associate Professor V, Eastern Samar State University, Salcedo Campus, Salcedo, Eastern Samar, Philippines. ARTICLE INFO ABSTRACT Article History: This study determined the strengths and challenges of instructional services offered to both graduate and undergraduate students. Three hundred twenty six (326) randomly selected students served as the representative samples of different academic programs of the university. Faculty professionalism, teaching for independent learning as well as management of learning was extremely important to students. Considered highly important were the faculty commitment and knowledge of the subject matter. Students were highly satisfied with the instructional services they received from faculty members. This study discovered that all instructional services offered to students were considered challenges. A higher level of students’ satisfaction was posted in this recent evaluation. Students were highly satisfied with instructional services provided by the school where they considered these to be highly important. Received: 28, March, 2015 Final Accepted: 05, May, 2015 Published Online: 15, May, 2015 Key words: Student Services, Instructional Services. Students Satisfaction, © Copy Right, ARJ, 2015, Academic Journals. All rights reserved This article has been removed because of plagiarism *Corresponding author: Marina Sabalberino-Apilado, Email:, [email protected] Associate Professor V, Eastern Samar State University, Salcedo Campus, Salcedo, Eastern Samar, Philippines.
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