First Contact Services We Signpost To
THE FIRST CONTACT SCHEME SIGNPOSTS TO THESE SERVICES... HEALTH & WELLBEING HELP MANAGING AROUND THE HOME (ADULT SOCIAL CARE, LEICESTERSHIRE COUNTY COUNCIL) FALLS ADVICE & SUPPORT (LEICESTERSHIRE PARTNERSHIP NHS TRUST / ROYAL BRITISH LEGION / LOCAL COUNCILS / LIFELINE PROVIDERS) LUNCHEON CLUBS / ACTIVITIES / COMMUNITY TRANSPORT / BEFRIENDING (VOLUNTARY SECTOR) PHYSICALLY ACTIVE e.g. EXERCISE CLASSES, SWIMMING, LOCAL WALKING GROUPS, LOCAL BOWLS GROUPS (LOCAL COUNCILS) VOLUNTEERING OPPORTUNITIES (VOLUNTARY ACTION LEICESTERSHIRE) INFORMATION ABOUT CHILDREN’S ACTIVITIES / FAMILY SUPPORT FOR PARENTS & GUARDIANS (FAMILY INFORMATION SERVICE) ADVICE & SUPPORT FOR CARERS (VOLUNTARY ACTION SOUTH LEICESTERSHIRE) HELP WITH DOMESTIC CLEANING / HANDYMAN-TYPE SERVICES / OVERGROWN GARDENS (AGE UK / LOCAL COUNCILS / ROYAL BRITISH LEGION / PROBATION SERVICE) ADULT LEARNING (ADULT LEARNING SERVICE, LEICESTERSHIRE COUNTY COUNCIL) REMEMBER to offer a First Contact referral anytime you are in contact with a vulnerable adult, resident in Leicestershire, that you feel may benefit from these services First Contact Prompt Card v3.3 Sept 2012 (Designed & Produced by Lisa Manley) HELP & SUPPORT FOR PEOPLE WITH A VISUAL IMPAIRMENT (VISTA) HELP & SUPPORT FOR PEOPLE WHO ARE DEAF / HARD OF HEARING (SERVICES FOR THE DEAF & HARD OF HEARING, LEICESTERSHIRE COUNTY COUNCIL) INCOME & FINANCE HELP GETTING THE RIGHT BENEFITS (LOCAL COUNCILS / PENSION, DISABILITY & CARERS SERVICE) ADVICE & SUPPORT TO HELP MANAGE DEBTS / FINANCES (CITIZENS ADVICE BUREAU) SAFE & SECURE SMOKE ALARMS / HOME FIRE SAFETY CHECKS (LEICESTERSHIRE FIRE & RESCUE SERVICE) ADVICE & SUPPORT FOR VICTIMS OF CRIME / ROGUE TRADERS / CRIME REDUCTION / ANTI-SOCIAL BEHAVIOUR / HATE CRIME (VICTIM SUPPORT / TRADING STANDARDS / LOCAL POLICE / / LOCAL COUNCILS) WARM HOME ADVICE / REPAIRS AROUND THE HOME (LOCAL COUNCILS / HOME IMPROVEMENT AGENCIES / ROYAL BRITISH LEGION) FIRST CONTACT TEAM CONTACT DETAILS Debbie Preston, Scheme Manager (also covers Countywide Agencies and Oadby & Wigston) Tel 0116 305 8240 / e mail: [email protected] ------------------------------------------------------------------------------------------------------------------------------------------------- Lisa Manley, Co-ordinator for Charnwood, Hinckley & Bosworth and North West Leicestershire Tel: 0116 305 8365 / e Mail: [email protected] ------------------------------------------------------------------------------------------------------------------------------------------------- Emma Chouhan, Co-ordinator for Blaby, Harborough and Melton Tel: 0116 305 9393 / e Mail: [email protected] ------------------------------------------------------------------------------------------------------------------------------------------------- Kyle Eato, Processor / Administrator Tel: 0116 305 3921 / e Mail: [email protected] ------------------------------------------------------------------------------------------------------------------------------------------------- First Contact Team / Leicestershire County Council / County Hall / Glenfield Leicester / LE3 8RL E mail: [email protected] / Website: www.leics.gov.uk/firstcontact First Contact Prompt Card v3.3 Sept 2012 (Designed & Produced by Lisa Manley)
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