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COURSE OUTLINE
BSB51915 DIPLOMA OF LEADERSHIP AND MANAGEMENT
This qualification reflects the role of individuals who apply knowledge, practical skills and
experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing
and monitoring their own workload and the workload of others. They use communication skills
to support individuals and teams to meet organisational or enterprise requirements. They
plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse
and synthesise information from a variety of sources.
What job roles could my training lead to?
Approximately 8 - 12 months of study time will
be involved however, the training duration will
depend on the electives and study mode
selected.
Job roles and titles vary across different
industry sectors. Possible job titles relevant to
this qualification include:
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Club Manager
Frontline Manager
Information Services Manager
Business Administration Manager.
Am I eligible?
There are no prerequisite requirements for
individual units of competency. Consideration
will be given to your academic and/or work
histories.
What will I receive?
On successful completion learners will receive
a Diploma of Leadership and Management or a
Statement of Attainment for competencies
completed.
Can I go on to further training?
Yes. Successful completion of this course may
gain recognition of your studies towards the
Advanced Diploma of Leadership and
Management or other Diploma qualifications.
How long will the training take?
Date: March 2015
Review Date: March 2016
Where, when and how can I train?
You can choose to complete your qualification
via distance (workbooks and assessments are
completed off site) or through structured
classroom sessions or blended delivery. View
our website or call our office for further
information.
http://www.barringtongroup.com.au
Is what I already know taken into account?
Yes. Your history of study, skills and
experience does matter. Consideration is given
to your prior life and work experiences as well
as formal and informal training. This may be
applied using the national standard for Mutual
Recognition or through Recognition of Prior
Learning (RPL). Documentary evidence will be
requested.
What else might I find useful?
Additional information such as student support
or study assistance can be accessed by calling
Reyna Mendes on 0429 325 737 or visit
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http://www.barringtongroup.com.au
To ensure a place in this course an enrolment
form must be completed and full payment
received. Enrolments can be made over the
phone with a credit card, in person or via mail.
Fees may be paid by credit card, cash,
EFTPOS or money order.
Materials needed/Other Requirements:
Computer, Internet access, pens & notebooks.
All training workbooks and assessments will be
provided by Barringtons.
Qualification Requirements
Total number of units = 12
4 core units
8 elective units - Unit selection based on the needs of the Club Industry
Session 1
BSBMGT516
Facilitate continuous improvement
This unit describes the performance outcomes, skills and knowledge required
to lead and manage continuous improvement systems and processes.
Particular emphasis is on the development of systems and the analysis of
information to monitor and adjust performance strategies, and to manage
opportunities for further improvements.
SITXMGT501
Establish and conduct business relations
This unit describes the performance outcomes, skills and knowledge required
to establish and manage positive business relationships. It requires the ability
to use high-level communication and relationship building skills to conduct
formal negotiations and make commercially significant business-to-business
agreements.
Session 2
BSBLDR501
Develop and use emotional intelligence
This unit covers the development and use of emotional intelligence to increase
self-awareness, self-management, social awareness and relationship
management in the context of the workplace. It includes identifying the impact
of own emotions on others in the workplace, recognising and appreciating the
emotional strengths and weaknesses of others, promoting the development of
emotional intelligence in others and utilising emotional intelligence to maximise
team outcomes.It applies to managers who identify, analyse, synthesise and act
on information from a range of sources and who deal with unpredictable
problems. They use initiative and judgement to organise the work of self and
others and plan, evaluate and co-ordinate the work of teams.
BSBLDR503
Date: March 2015
Review Date: March 2016
Communicate with influence
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This unit describes the skills and knowledge required to present and negotiate
persuasively, lead and participate in meetings and make presentations to
customers, clients and others. It applies to managers and leaders who identify,
analyse, synthesise and act on information from a range of sources, and who
deal with unpredictable problems. They use initiative and judgement to organise
the work of self and others and plan, evaluate and co-ordinate the work of
teams.
Session 3
BSBLDR502
Lead and manage effective workplace relationships
This unit describes the skills and knowledge required to lead and manage
effective workplace relationships. It applies to individuals in leadership or
management who have a prominent role in establishing and managing
processes and procedures to support workplace relationships taking into
account the organisation's values, goals and cultural diversity. At this level work
will normally be carried out within complex and diverse methods and
procedures, which require the exercise of considerable discretion and
judgement, using a range of problem solving and decision making strategies.
BSBWOR502
Lead and manage team effectiveness
This unit describes the skills and knowledge required to lead teams in the
workplace and to actively engage with the management of the organisation.It
applies to individuals working at a managerial level who facilitate work teams
and build a positive culture within their work teams. At this level, work will
normally be carried out using complex and diverse methods and procedures
requiring the exercise of considerable discretion and judgement, using a range
of problem solving and decision making strategies
Session 4
BSBCUS501
Manage quality customer service
This unit describes the performance outcomes, skills and knowledge required
to develop strategies to manage organisational systems that ensure products
and services are delivered and maintained to standards agreed by the
organisation.
Operators may have staff involved in delivering customer service and are
responsible for the quality of their work. In many instances the work will occur
within the organisation’s policies and procedures framework. At this level, the
exercise of considerable discretion and judgement, using a range of problem
solving and decision making strategies, will be required.
BSBMGT517
Manage operational plan
This unit describes the performance outcomes, skills and knowledge required
to develop and monitor implementation of the operational plan to provide
efficient and effective workplace practices within the organisation's productivity
and profitability plans.
Date: March 2015
Review Date: March 2016
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Management at a strategic level requires systems and procedures to be
eveloped and implemented to facilitate the organisation's operational plan.
Session 5
BSBMGT502
Manage people performance
This unit describes the performance outcomes, skills and knowledge required
to manage the performance of staff who report to them directly. Development of
key result areas and key performance indicators and standards, coupled with
regular and timely coaching and feedback, provide the basis for performance
management.
BSBHRM512
Develop and manage performance-management processes
This unit describes the performance outcomes, skills and knowledge required
to design, implement and oversee performance-management processes. The
unit also includes specific intervention associated with under-performance or
misconduct and developing approaches to address skill and performance gaps.
Session 6
BSBFIM501
Manage budgets and financial plans
This unit describes the performance outcomes, skills and knowledge required
to undertake financial management within a work team in an organisation. This
includes planning and implementing financial management approaches,
supporting team members whose role involves aspects of financial operations,
monitoring and controlling finances, and reviewing and evaluating effectiveness
of financial management processes in line with the financial objectives of the
work team and the organisation.
BSBRSK501
Manage risk
This unit describes the performance outcomes, skills and knowledge required
to manage risks in a range of contexts across the organisation or for a specific
business unit or area.
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Date: March 2015
Review Date: March 2016
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