Total Environmental Conditioning Solutions™ March 26, 2015 Re: Bry-Air Customer Service Organization Announcements At Bry-Air, we understand the importance of great customer support and after-sale service. We have dedicated ourselves to creating a world-class customer support organization. While we have made considerable progress towards this goal, we are continuously investing to provide WOW customer service. This starts with employing the best talent available. The following is a result of our recent efforts. Bert Whitaker joins Bry-Air, Inc. as Customer Service Manager It is my pleasure to welcome Bert Whitaker to the Bry-Air Team as our Customer Service Manager effective March 30th, 2015. Bert brings a wealth of HVAC experience to this position with over 30 years of comprehensive service manager experience. This experience includes leading teams of as many as 15 service technicians. He has built a reputation for providing outstanding customer service, developing new business and creating a culture of teamwork and excellence in the service organizations he has led. In addition, to Bert Whitaker taking the role as Customer Service Manager, Bry-Air will be adding the following talent to our team reporting to Bert Whitaker: Erick Linker joins Bry-Air, Inc. as Field Service Technician Erick comes to Bry-Air with over 30 years of HVAC experience including 7 years in the desiccant dehumidification industry. Erick will be based in Columbus, Ohio. Josh Robinson joins Bry-Air, Inc. as Field Service Technician Josh proudly served in the United States Navy for 10 years where he rose to the rank of Staff Sargent. He joins us from the Kean Group where he was an electronic technician. Josh will be based in Tioga, Pennsylvania. Finally, I’d like to thank Scott Schanken for the contributions he has made to Bry-Air, Inc. during the 10 years he was a member of our team. Scott is leaving Bry-Air to pursue other interests. We wish him well. If you have any questions please do not hesitate to contact me. Thank you, Mel Meyers Mel Meyers President & CEO Bry-Air, Inc. Bry-Air, Inc. 10793 State Route 37W Sunbury, OH 43074 P: 740-965-2974 or 877-4BRYAIR F: 740-965-5470 Visit us on the web at www.bry-air.com Bry-Air is a registered trademark of Bry-Air (Asia) Pvt. Ltd. – All Rights Reserved
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