University Police Assessment Tools and Outcomes Introduction One of the basic components of policing is the collection of information. The assessment of that data is used to determine patterns and crime analysis to protect the campus community. As part of a Community Policing model, the University Police Department has also focused its efforts on collecting data using more qualitative methods to improve our functionality and to obtain a better understanding of the students, faculty and staff we share the campus with. Methods Focus Groups Visual Modalities Whenever a Wake Forest Police Officer engages in questioning or approaching a subject, they are required to record the interaction with their body cameras. This provides an opportunity to assess data for training purposes, review details of an incident and observe environmental and physical factors not required in incident reporting. Survey The survey format is used to gather data for both short term and long term programming, evaluating course instruction and to collect information required for accreditation purposes. Feedback using surveys for events and programming, such as the Community Input Form and Special Event Feedback Surveys, allows information involving satisfaction with event security, physical security and campus safety to be collected on a rolling basis. For more in depth data harvesting, our Community Survey is conducted every four years, the Rape Institutional and Aggression Defense Survey is administered every five years and annual ACC, Peer Institution Consulting Partners and Regional Law Enforcement Campus Security Margolis Healy and Associates Agencies are surveyed annually. Sawgrass Consulting International Association of Campus Law Enforcement Administrators Department of Justice Training and Standards Division Strauss and Associates Developmental Associates Stafford and Associates RAD International Systems Through our work with the Professional Development Center we received descriptive feedback through Departmental SWOT analysis, have engaged the students and the broader campus community through Campus Trust Talks, and most recently hosted other Campus Law Enforcement Agencies for a Best Practices Focus Group Session to determine opportunities to partner in training, establish short and long term programming objectives and identify gaps in current practice. Qualitative Mixed Observational Patrol Officers file written reports on what they encounter during all incidents, using the Moblan Reporting System, into a record repository, called Pistol RMS. Our Communications Officers track all radio and foot traffic in the Dispatch Center and log information into our Computer Aided Dispatch System. Outcomes Community Policing activities are planned and carried out in public buildings and residence halls to help establish a relationship between officers, students, faculty and staff. By analyzing call volume and vulnerability to criminal activity by hour of day, day of week, time of year and geographical location, staffing levels are adjusted to better fit the needs of the community. UPD works with University Partners to establish committees and working groups to share information and gain an ongoing, richer State and Federal Statutes require the collection and and alternative perspective to publication of crime statistics. The collected information, students and the incidents and the statutes themselves, provide both referential and reported on campus. This statistical information. Our internal scheduling system, includes the Police Advisory POSS, provides richer detail for schedule analysis. We Board, CARE Team and house 15 years of data collected through RAD Incident Review Committee. programming and 10 years of Community Survey data. Expansion of RAD Program Previous assessment by external consultants, based on student demand by accrediting agencies and research of partner institutions offering more course sections help illustrate current and historical context. and students per section. Quantitative Document Analysis Physical Security, Officer Safety and Campus and University Property Growth analysis, conducted by internal auditing and independent consultants, has generated a number of reports over the years. Annually, our department engages in a Clery Audit to maintain compliance with Federal Law. Our recruitment process has been conducted and documented extensively by third parties in the assessing of physical, psychological and experiential requirements of all UPD employees. Existing Data Establishment of a monthly Area Chief’s Meeting, where all local campus law enforcement agencies are represented and can share information and opportunities with their peers. Clery Compliance and IACLEA Accreditation is successfully and consistently maintained.
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