Position description - HR and Development Advisor

Position Description
Title
HR and Development Advisor (HRIS project)
Directorate
Corporate Services
Department
People Culture and Development
Location
Camberwell
Classification
Band 6
Position code
CRPCHRXXPOS
Position purpose
The Human Resources Information Management (HRIM) /Advisor/Consultant
will facilitate the smooth implementation of a HRIS system via constant
customer engagement, effective liaison with third party providers and People
Culture and Development (PCD) management.
Effective date: March 2015
The HR professional will be responsible for the full end-to-end project lifecycle
exposure through implementation testing and support handover.
In addition to this, the HRIM Advisor will assist with day to day HR activities
within the team including but not limited to policy review and development,
HRIS management reporting, structural reviews, job evaluation, provision of
advice and support on the interpretation of Awards and LAWAS.
Reporting relationships
Reports to:
Human Resources Team Leader (HR Team Leader)
Supervises/manages:
Internal liaisons:
HR Team, Organsiation Development & Learning Team
Leader, OH&S Team Leader, IT Services, PCD clients
and stakeholders
External liaisons:
HRIS providers, staff, unions et al
Assessment criteria
The position will be assessed against the following items:
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Council Plan
Business Plan
Performance review and enhancement program (PREP)
Risk management
Boroondara values statements
Duties and responsibilities
Working as part of a project team your responsibilities will include:
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Attend/Report weekly project meetings
Participate in the development of the change management plan to
effectively implement the HRIM
Provide a lead role on the project to the HR team
Coordinate HR team deliverables
Coordination of Working Group members
Effective date: March 2015
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Identify ways in which end users will be involved in the implementation
actives
Resolution of day to day issues
Manage the post implementation support framework for end users
Act as first contact person for HR business area/function
Assist in mapping of business requirements
Assist in development of test cases
Assist in data conversion specifications, testing and data correction
Assist in in defining/amending associated polices and procedure
Assist in the documentation of procedures
Conduct user acceptance testing
Develop implementation action plans
Design , carry out end user training
Provide a level of support to end-users post - live
Train as a super user and develop user friendly training manuals
General HR duties
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Take a leadership role in conjunction with Directors, Managers, Team
Leaders and Co-ordinators, in the effective management of Councils’
recruitment and selection process including the provision of information,
support and advice on every aspect of the process
Research, develop and review human resources policies and
procedures
Review existing position descriptions (as required) in conjunction with
the officer responsible for recruitment to ensure they are presented in a
correct, logical and up to date format
Provide advice on position descriptions, particularly content, EO
compliance and qualifications, experience and skills required for an
incumbent to perform the duties
Produce accurate letters of offer and agreements based on the Award
and council's LAWA's for the appropriate signature
Provide advice to managers/team leaders as requested on
organisational structural changes, EFT etc
Assist with the job design and classification of new and re-focused
positions
Provide advice to managers, team leaders and staff on conditions of
employment
Provide advice and support to management and staff in the
interpretation and application of the Award and LAWA’s as required
Effective date: March 2015
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Provide assistance and guidance in the management of performance
management issues as required
Contribute to the development of Council’s quarterly management
report for EMG
Assist in the maintenance of Councils’ Human Resource Information
System and reporting database
In conjunction with Managers assist in the case management of long
term absences and performance management of employees
Undertake benchmarking as required with other organisations
Document management
Document management is a shared responsibility between staff, managers,
corporate information and system administrators. ECM is the corporate
document management system.
The Council Service Charter requires a final or interim response to incoming
correspondence be provided within 10 working days. If an interim response is
provided, it will detail when a full response will be provided.
All staff are responsible for making and keeping complete full and accurate
records in the Corporate System ECM that adequately document Council
business activities and support any decisions made. This further extends to
making information available to other staff through ECM improving the overall
service provided by Council.
Risk management
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Follow established safe working practices, procedures and instructions
Take reasonable care for their own OHS and that of their colleagues
Seek assistance when unsure of practices and procedures to perform a
task
Report all incidents, accidents, injuries, near misses and potential risks as
soon as practicable to their supervisor
Actively participate and contribute to audits, team meetings and training
Effective date: March 2015
Accountability and extent of authority
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To play a pivotal role in implementation of a new HRIS solution across
Council, ensuring the solution meets the PCD management and customer
needs of the business.
To provide generalist Human Resources advice and support to Leaders
and staff in the organisation.
Responsible for providing accurate, efficient and timely advice and support
to relevant management and staff in relation to a range of HR activities
and projects.
Managing own workload and exercise discretion within agreed standard
practices.
The incumbent is expected to maintain effective and efficient
administrative procedures and systems.
The incumbent provides a high level of support with tasks and projects
with the People Culture and Development Department as requested.
Judgment and decision making
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Provide regular updates regarding the planning and implementation of the
HRIS system
Make decisions about implementing business processes that are efficient
and ensure smooth decision making pertaining to HR workflow forms
Under guidance make decisions to ensure efficiency of workflows and HR
business processes
Make recommendations for effective implementation of the three modules
of the HRIS
Guidance will be provided by the Manager PCD and the HR Team Leader
Exercise discretion, professional judgment and make decisions within their
level of substantial knowledge and experience
Contribute to broader human resources issues and quality projects and
initiatives
Interpret Council policy and procedures to the extent of their competencies
and knowledge
Specialist skills and knowledge
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Sound generalist human resources skills
Effective date: March 2015
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Experience with e-recruitment modules and online performance
management systems
Design and delivery of end user training
Experience with project management
Technical problem solving ability
Ability to work independently
Communicate effectively orally and in writing using language
understandable to management and staff;
Develop recommendations and solutions.
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Management skills
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Skills in managing time, setting priorities, planning and organising one’s
own work
Excellent project management skills
Ability to supervise others
Understanding of, and ability to implement personnel practices, including
equal employment opportunity and Risk Management
Ability to train and develop others
Ability to achieve objectives within a timeframe
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Interpersonal skills
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Highly developed interpersonal and communication skills
Customer service skills
Ability to gain co-operation and assistance
Ability to discuss and resolve problems
Ability to lead and motivate other team members and customers
Qualifications and experience
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Tertiary Level Human Resources /IT Technology qualification
Previous experience implementing an integrated HRIM system
Information Technology (Database Administration).
Experience designing and delivering end user training
Previous project management experience
Effective date: March 2015
Selection criteria
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Tertiary level Human Resources/IT Technology qualification
Previous experience implementing an integrated HRIM system
Demonstrated experience as a generalist human resources professional
providing advice on employment matters and legislation
Strong computer literacy including medium to advanced Excel skills
Exposure to e-recruitment and online performance management systems
Proven customer service focus
Highly developed communication and interpersonal skills in order to
productively engage with a range of stakeholders.
Experience designing and delivering end user training
Effective date: March 2015