CodeBlue partners with WINTEC on VDI project that promises maximum return on investment “Make once, use many times” is a mantra that WINTEC’s IT department takes seriously. It is rolling out a VDI project with help from its Hamilton-based IT services provider, CodeBlue, which will transform its legacy fleet of ageing PCs into virtual computers. As a result, its students can engage with key learning applications but still maintain the flexibility to operate independent desktops. “CodeBlue is an agile and competent provider and has proven itself by virtue of its ability to pivot and change direction when needed.” Garry Johnston, IT Director, WINTEC CodeBlue partners with WINTEC on VDI project The Waikato Institute of Technology (WINTEC) has an ambitious vision for the delivery of learning and business services. It wants to use leading edge technology to deliver superior services to more people in the most flexible and cost effective manner possible. To meet its goal, the tertiary education institution is embracing cloud and virtualisation technologies, and has established a partnership with the local Hamilton branch of New Zealand-owned national IT services provider CodeBlue. The recent roll-out of virtual desktop infrastructure (VDI) technology is helping WINTEC achieve its objective. Available on over 150 student desktops, with several hundred more due to come online shortly, the technology is enabling the institute to overcome one of the key IT challenges tertiary institutions face: the costs involved in refreshing desktop infrastructure. WINTEC’s IT director, Garry Johnston, says it is not only the risk of learning being compromised by the speed and capacity of ageing PCs that is a problem, but the fact that investment in standard desktops is inefficient when it comes to meeting the technology needs of different students. “One PC is only available for use by one person at one time and the way the desktop is set up is specific to that particular student. That is not the most effective use of a device.” Nor does it fit with WINTEC’s desire to establish a ‘plug-n-play’ environment, says Johnston. VDI provides students with a modern and high performing desktop while on campus, but enables that capacity to be leveraged across more than one device at one time. “That is the advantage of managing it all from the server,” says Johnston. “Students log in on the old PCs but the desktop image and all the programmes are run from the central server. It simplifies desktop management because you don’t have to run around attending to each individual PC.” Deploying a virtual desktop helps WINTEC overcome the challenges of the traditional server-based thin client environment where one server image has to be standardised and used in only one way. “Using VDI, students can still experiment with their own desktops and run them independently. They can install software, change it to suit their working method and do everything they would on a normal desktop PC, but they are doing it without impacting anyone else on the network.” Johnston says the benefits of the VDI project are manifold. “We have reduced both our capital and operational expenses by no longer having to purchase and maintain individual PCs, the VDI provides us with an “Our core mission is to make our community alternative capability for disaster recovery, stronger with work-ready graduates. It is and it has allowed us to introduce green important for us that we do that using local technology in the form of new ultra thin partners and by developing a local technology terminals that get all their power simply by community. CodeBlue is very much part of that.” being plugged into the network.” Garry Johnston, IT Director, WINTEC “We run an open network and try to make the environment as engaging and enabling as possible. Having to download software on a local device, such as a PC, in order for a student to access the key learning applications is restrictive.” Johnston says deploying VDI technology fits in with WINTEC’s ‘bring your own device’ strategy and enables it to deliver a desktop that provides easy access to learning or teaching resources. “Rather than a desktop for the sake of it, we use VDI to present different environments to meet the different learning needs of students.” With the help of CodeBlue, which provided project management and technical engineering services, WINTEC has repurposed its slow performing fleet of PCs to run as modern high tech assets. In the process it has turned the need to spend around $1000 per unit on replacement PC costs into a meager $400 per unit investment that gives each machine a longer shelf life. “We have a strong bias toward investing in technologies that enable us to do something once and leverage it multiple times,” says Johnston. WINTEC’s ambition to leverage technology for cost and flexibility advantages has seen it embrace the cloud. It accesses all its production, test and development server needs as Infrastructure-as-a-Service, consuming storage and computer power on a month‑by‑month basis. It is also signed up to Software-as-a-Service and its cloud‑based provisioning includes a service management solution, online survey tools and a number of key Microsoft applications including CRM, SharePoint and Office 365. “Our vision is to continue down the cloud path and CodeBlue is helping us on that journey. When you move down this route you need to have a competent and agile services provider.” Johnston says all WINTEC’s projects are benefits driven, and for that reason it is not always clear at the outset exactly how something is going to be achieved. That’s why an external provider that is comfortable dealing with ambiguity is so important. “We start with the goals we want to realise, not with a particular technology. CodeBlue has proven itself by virtue of its ability to pivot and change direction when needed. Like all good partnerships it is a give and take relationship. They learn from the ideas we have and share those with other customers in the community. Equally, CodeBlue comes to the table with its own innovations that give us competitive advantage.” About CodeBlue CodeBlue is a locally-owned IT services company with over 100 staff working from offices in Auckland, Hamilton, Tauranga, Hawkes Bay, Palmerston North, Wellington, Christchurch and Invercargill. CodeBlue offers IT managed services for a fixed monthly price, optimised for mid-sized companies and organisations. CodeBlue’s value proposition is to help customers extract maximum value from their IT investment by delivering the most cost-effective IT infrastructure: one which is tightly managed through each phase of the IT infrastructure lifecycle. This includes strategy, procurement, implementation, service and replacement. Backing up CodeBlue’s technical consultants out in the field is a highly sophisticated support infrastructure, including helpdesk and remote monitoring and diagnosis software tools. www.codeblue.co.nz For sales enquiries, call 0508 IT service (0508 48 73 78). For Hamilton Office phone +64 7 838 9390. The new wave in IT service
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