Download Report

August 31 - September 2
Breakout Sessions
Reach 2015 attendees can expect 10 session blocks full of 40 different breakout sessions. All
sessions are divided into five different tracks:
ENGAGEMENT
Sessions with a heavy focus on engaging your members, staff, and community.
LEADERSHIP
Sessions created for C-level staff, executive-level staff, and others in leadership roles.
LEARNING LAB
Workshop-style sessions that offer a more hands-on learning experience. BYO laptop in some.
OPERATIONAL EFFICIENCY
Sessions on growth, best practices, action plans, and tools to achieve operational efficiency.
TRINEXUM
Sessions intended specifically for Daxko customers who use Trinexum and CenterPoint.
Attend all sessions from one track or mix and match and attend sessions across several tracks. No
pre-conference sign-ups needed - simply show up for your sessions and enjoy! Our recommended
learning levels are indicated below each session description: Basic, Intermediate, or Advanced.
Note: Breakout sessions are subject to change. A full session schedule with dates and times will be published on
daxko.com/reach closer to the conference.
1
August 31 - September 2
Breakout Sessions
ENGAGEMENT
The Power of Perception
As a social service organization, a positive perception and understanding of your impact by your community is crucial. Learn how to measure your center's perception
and how to best educate your audiences about your mission and community impact.
Level: Intermediate
Understanding Millenials
Begin to unravel the often mystifying generational group that is Millennials. Our Millennial experts from Daxko T2 Consulting will help you to understand how this group is
changing the market and what steps you can take to harness their power and enthusiasm for your organization.
Level: Basic
The Successful Relationship Cycle: Turn Joiners into Belongers
Want to turn a new member into a passionate advocate and donor? Focus on strategic actions that foster value, involvement, belonging, and help increase member
retention. Learn seven creative ways to engage members right from the beginning of the relationship, hold their attention, and move them to increasingly higher levels of
involvement.
Level: Basic
How Engaged Are Your Members?
Join us as for an interactive game as we help you to understand how engaged your members truly are. We'll help you to identify which members are at risk for terminating
and pinpoint those who are highly engaged. Armed with this knowledge, you'll be able to employ the best engagement strategy for each.
Level: Basic
Converting Interest Into Memberships
You have interested parties interact with your organization every day--tours, guests of members, events, and more. Together, we'll explore how to track those prospective
members and create practical strategies to convert that interest into membership.
Level: Basic
Daxko Engage Cultural Shift
We all know how powerful systematic engagement efforts can be for constituents and your overall impact. However, making it happen can still present quite a cultural
shift for organizations. We'll explore how to understand the buy in level from all staff, incorporate Daxko Engage into daily operations, and make it more visible to front line
staff.
Level: Basic
Bridging the Gap of Different Working Styles: Successful Collaboration Techniques and Ways to Prevent Communication Breakdowns
Misunderstanding those around you or being misunderstood yourself is frustrating and unproductive for everyone involved. In this session, you'll learn practical methods
that reduce communication gaps across a variety of personality types and working styles.
Level: Basic
Coaching Young People in the Workplace
Ever wonder what motivates young professionals? Come hear how to harness the talent of your young team members for their own career satisfaction and an overall
positive impact on your members’ experience.
Level: Intermediate
WORKSHOP: Deep Dive on Engage Initiatives that Get Results
It takes more than software to drive higher levels of engagement with your community. In this session we'll take a deep dive into the research, planning, execution, and
measures to put in place for the engagement initiatives that matter most.
Level: Advanced
How to Use Daxko Mobile Effectively
Whether you currently use this tool at your center, or are curious in learning more about how it may help you, join us as we explore the best practices pertaining to Daxko
Mobile.
Level: Basic
ROUNDTABLE: Daxko Engage
Does your center currently use Daxko Engage? Join us to share how you're currently utilizing this tool and gain inspiration from others. You'll also have the opportunity to
give feedback to our product team on how we can make this tool even more effective for engaging your community.
Level: Basic
Reaching Out to All
Did you know that 1 in 5 Americans have a physical or mental disability? This session will focus on ways that our partner associations are turning their branches into inviting
places for those with special needs. We will also share ideas on how to make your branch more inviting to people with disabilities and their families.
Level: Basic
2
August 31 - September 2
Breakout Sessions
LEADERSHIP
Culture: The Sustainable Competitive Advantage
What makes Daxko such a unique and successful company? If you ask CEO Dave Gray, he’ll tell you that culture is the single greatest competitive
advantage. It’s what sets you apart from competitors and attracts and engages top talent. Join Dave to learn how your team and organization can
benefit from focusing on culture.
Level: Intermediate
Growth & Innovation: It’s Not Just For Tech Companies
It’s no surprise that today’s nonprofits are focused on growth – growing their members, donations, volunteers, and impact in the community. CEO
Dave Gray has grown Daxko through driving discipline, clarity, and innovation. Join him to learn how you can apply these principles to your nonprofit
to achieve continued growth and success.
Level: Intermediate
Big Brains & Brown Bags with Dave
Daxko CEO Dave Gray regularly invites Team Members to bring their lunch and join him in "The Garage" for a “Big Brains & Brown Bags” session where
he shares videos and ideas from thought leaders who inspire him. Since it always leads to great discussions, we wanted to bring “Big Brains & Brown
Bags” to Reach! Skip the “brown bag” and come hungry for a sampler platter of inspiration for today’s nonprofit leaders.
Level: Basic
Disney Institute Workshop: Member Experience Mapping
Inspired from the Disney Institute philosophies and best practices, this workshop guides attendees in identifying and addressing point of service
failures, pinpointing experience touch points, and "over-managing" member experiences. At the conclusion, you will leave armed with strategies
and a methodology for enhancing member and staff experiences alike.
Level: Intermediate
Predictive Analytics: Seeing into the Future with Data
Wouldn't it be nice if you had a crystal ball and could see into the future of your association's membership, donations, and more? During this session,
we'll walk you through critical data points that can help you do just that - no crystal ball required!
Level: Advanced
Disney Institute Workshop: Effective Organizational Communication
Join us to learn strategies for effective communication across even the most complex organizations. You'll enjoy hands-on activities to illustrate the
true power of communication and the profound impact it can have on achieving your organizational goals.
Level: Basic
Aligning Operations and Financial Development to Create a Culture for Successful Fundraising
To truly transform your fundraising potential, you need alignment between operations and financial development to create a culture of philanthropy
and establish accountability for success. In this session, learn how to create this shift in your organizational culture, track the indicators that should
drive your goals and strategies, and build enthusiasm for financial development throughout your association.
Level: Intermediate
Impact 101
Do you hear the word "impact" almost everywhere and want to join the conversation but aren't sure where to start? Join our Director of Research as
she reviews the basics steps any member-based organization can achieve.
Level: Basic
Impact 2.0: The Next Frontier
Have you been measuring outcomes or impact, but need inspiration on how to best use your results or make the process easier? Join our Daxko T2
Consultants as they guide you through the next frontier of impact!
Level: Intermediate
WORKSHOP: Going from Good to Great! Continuous Improvement Techniques That Can Propel Your Organization to the Next Level
Continuous improvement is an important principle valued by our teams at Daxko. We are constantly looking at how we are working and what we
can do to improve. In this workshop, you'll learn how to take these ideas and principles to help drive your teams to be their best.
Level: Basic
3
August 31 - September 2
Breakout Sessions
LEARNING LAB
Auditing Daxko Operations Data: A Refresher Course
One key element to continued growth and success with Daxko Operations is ensuring your data is clean, consistent,
and reliable. In this session, we'll cover common auditing challenges and their solutions as well as walk you through tools
and reports available to make auditing painless and effective.
Level: Basic
The Top Global Reports to Edit
Join us as we explore the top global reports and walk you through step by step of how to edit them to fit the unique
needs of your association.
Level: Intermediate
How to Utilize Microsoft Excel with Your Daxko Operations Data
Learn to manage your data by created charts, graphs, and pivot tables in Microsoft Excel.
Level: Advanced
Using Gamification Techniques to Foster Collaboration, Innovation, and Creativity
Gamification is the use of game thinking and mechanics in non-game contexts to engage users in solving problems.
Studies have shown that this method stimulates creativity and directly improves engagement and learning. In this
session, we'll explore many different ideas for adding gamification techniques to your organization to improve collaboration and creativity.
Level: Intermediate
Creating the Perfect E-mail in Daxko Engage
We all want our communications to have maximum impact. During our time together, we'll focus on using the e-mail
editor functionality within Daxko Engage as well as best practices and tips to ensure your automated e-mails pack a
powerful punch.
Level: Intermediate
4
August 31 - September 2
Breakout Sessions
OPERATIONAL EFFICIENCY
From Here to There: Getting Your Growth Back
Every organization has locations, departments, or program areas that are struggling. In this session, you'll discover how to identify the
gaps in what you're currently offering and what the market wants and needs. Then, we'll walk through how to create and execute
an action plan for improvement. Finally, you'll hear real stories of other organizations that have repositioned themselves for growth.
Level: Intermediate
Data is the New Bacon
Our Daxko T2 Consultants have developed a T2 Dashboard that provides a snapshot of mission-critical information for your leaders
and staff to understand and guide decision-making. We'll take a test drive of the dashboard and explore how and why to use the
powerful information it contains.
Level: Intermediate
Best Practices Lead to the Best Associations
After consulting with hundreds of member-based nonprofits nationwide, team Daxko has compiled countless best practices for
creating a superior work force and keeping consistent policies and procedures at your organization. These best practices can be
used in partnership with your policies to see growth, success, and progress within your association. You will come away from this
session with the fundamental resources needed to keep your staff trained and engaged with Daxko Operations.
Level: Basic
Creating Your Budget in Daxko Accounting
Whether this is your first time creating a budget, or you’re copying from the previous year, you'll benefit from this session. We'll cover
formatting options, the budget timeline related to budget status, and recommended procedures around managing the budget as
staff members enter their data.
Level: Intermediate
ROUNDTABLE: How to Break Away from Being a Support Junkie
In this roundtable, we'll explore different tools and tips for finding solutions on your own before reaching out to Daxko's Support Team.
You'll come away empowered knowing where you can look for the answers first!
Level: Intermediate
ROUNDTABLE: Childcare
Please bring your policies and procedures and a subject matter expert will help you with ideas on resolution. Warning - we may even
dare to ask for a change in your current practices! We know that sounds scary, but we have some great success stories to share.
Level: Intermediate
ROUNDTABLE: Turning Front Line Staff Into Experience Directors
Your front line staff holds the keys to creating a “WOW!” customer experience for everyone who enters your doors. We'll cover topics
such as giving valuable team members ownership over the customer experience, training and holding them accountable, and
fostering friendly competition.
Level: Intermediate
Leveraging Launch Momentum: Continuing to Improve Beyond Launch Day!
Launch Day is full of excitement, energy, and new knowledge. It's possible to keep that feeling alive even years later. In this session,
we'll explore how to maintain and increase organizational awareness when it comes to standard operating procedures, newly
released functionality, and leveraging branch champions well after launch day has passed.
Level: Basic
5
August 31 - September 2
Breakout Sessions
TRINEXUM
Trinexum & Daxko Operations: A Side-by-Side Comparison
Many Daxko customers using Trinexum are curious about Daxko Operations and wonder if a switch is right for them. Join
us as we compare the two systems side by side so you can understand the differences and make a well-educated
decision for your center.
Level: Basic
The Future of Trinexum
Join us for this “Trinexum State of the Union” where we will walk through current projects, explore plans for the future,
and outline options for transition to Daxko Operations.
Level: Basic
The HUB Workshop: Rally Your Community in the Cloud
The HUB is so much more than program registration. Learn how to provide the best experience for your community as
they register for programs, pay balances, sign up for a membership, print payment histories, and more. Also, ensure
your mobile app is showing off all that your organization has to offer through pictures, videos, and social media.
Level: Basic
Rock your Camp & Care Programs
Learn tips and tricks to ensure you are taking advantage of all the Camp & Care module provides. Track important
information for your participants, build custom rosters, generate easy batch statements, and more!
Level: Basic
Donor Spotlight: Setting the Stage for Successful Campaigns
Discover best practice recommendations for designing and executing effective campaigns in Trinexum. Learn more
about the campaign hierarchy, proper configuration, and helpful tools to elevate your campaigns to superstar status.
Level: Basic
6