1. science
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Fuel Operations!
Will Our Franchisees
Survive?
FAIRNESS
Is All We Want
ByKenPatel, FOACPresident
7-ELEVEN FRANCHISE OWNERS ASSOCIATION OF CHICAGOLAND
ByKenPatel
FOACPresident
For years and years, before the split was
changed, the sale of gasoline at 7-Eleven
storeswashelpingthefranchiseesandSEI.
But, what about today?
All of us who have gasoline stores know
exactly what’s going on, andwe are very
well awareof the“real deal.”
While
I am
certainly
happy that
my partner made
more money, I must
say that I was very disappointed in the
end result for my fellow franchisees. Not
only did stores lose gallons due to high
pricing motives, but franchisees lost their
1.5cent per gallon, aswell asmanyguests
(whowouldbuygasandmerchandise!)
As of today, here’s where we stand…
Thehistoryof ourcompanyisthatgasoline
has helped keep 7-Eleven afloat and We have a non-branded gas store, yet
thriving. I don’t think any of my fellow our gas is usually priced higher than the
bignamebrands likeMobil, Shell, BP, and
franchiseeswill denythisfact.
Speedway! Toaddfuel tothefire(nopun
Back in 2009, franchisees were forced to intended), when we moved away from
signtheamendedcontractwherethepolicy CITGO, we lost the “fleet guests,” and for
of receiving20-24%of theCPG(cents per years and years we didn't even think of
gallon) was removed, andastrict 1.5cent havingafleetprogram! Truthfully, I amjust
per gallonpolicywasput intoplace. While veryconfusedonwhat SEI’sstrategyis!
it’s true that SEI paidout $30+ millionto
franchisees tokeepthemhappy for a few
Truthfully, I am
years, those funds quickly dried up and
confused as to what
franchiseessoonbeganfeelingthepinchof
SEI’s strategy is.
operatingagasolinestore.
After the amendments were signed, SEI's
policyof fuel pricingchangedfromgallons
toGross Profit. What this meant was that
therewasaconstantdeclineingallons, but
theCPGkeptongrowing. Asaresultof this
adjustment, SEI maderecordprofits.
I can tell you for a fact that a majority of
stores in the Heartland Zone have lost
anywhere from 10-40% of the gallons.
And, thebleedingisnot stoppinganytime
soon. Thepricingstrategyisabigquestion.
This story continues on page 2.
While it’s not 100% confirmed, the word
onthestreetisthatSEI leasesgassitesfrom
jobbers. Fromwhat I understand, thedeal
that SEI has worked out with the jobbers
is that SEI receives 3 cents per gallon. But,
whenthegasstationisfranchised, SEI only
paysthefranchisees1.5centspergallonand
keepstheother 1.5centsfor themselves.
Here’smyquestion. Ifthejobberscanafford
giving 3 cents per gallon to operate their
gas site, whycan’t SEI givethesametoits
franchisees?
After interviewing several independent
gasstoreowners, most of themconfirmed
that the CPGon a branded gas site is 22
cents per gallon, andthat a non-branded
site typically generates 25 to27 cents per
gallon.Whatpercentageareourfranchisees
getting?Isthisfair?Ialsointerviewed4BCP
siteownersandtheyconfirmedthesame.
There’s no doubt about it. Gasoline
operationsmakealotof moneyandcanbe
veryprofitable. So, whywouldatraditional
non-brandedsitelosegallonsandonlyget
1.5 cents a gallon? We understand that
SEI owns thegas business, but franchisees
deserveafairsharefortheworkthatwedo!
Please knowthat I amnot tryingtopoint
fingers at anyone. SEI has done very well
withits gas business andfranchisees have
worked hard to make the gas business
a success. I amsure we canall agree that
if franchisees are happy, then they will
continue to work hard and grow their
businesses, whichis theback boneof this
company.
Please, SEI, hear our pleas andmakesome
muchneededadjustments.
Gas Stores story continued from page 1.
We are not a brandedgas site. We are a
private-label brand! And, pricingour gas
onthesame level or higher thanthe big
brands is creatingadevastatingsituation
for our franchisees.
Here’s an example that will help
illustrate what I am talking about…
Let’s take a look at our private brand,
7-Select. Can you imagine CRP on the
private label products? Onone hand, SEI
preaches tothefranchisees that wehave
tooffer valuepricingonour privatelabel
products, but then they go ahead and
price our gas, whichis alsoprivate label,
sohigh!
I amsurethatmostofuswouldagreethat
withtheloss of gallons, andonlygetting
1.5 cent per gallon, franchises are faced
with tremendous hardship. I sincerely
hope that SEI takes a closer look at the
numbers, re-evaluates the program, and
doeswhat’sfair for itsfranchisees.
I hope that SEI
takes a closer look
at the numbers
and re-evaluates
the gas program.
The bottom line is that we have
lost gallons and cents.
Our national leadership has brought this
tothe attentionof SEI’s senior leadership
on numerous occasions. Everyone is well
awareof thesituation. Thetimehascome
for SEI to consider the current issues
includinginflation, thecost of goods, the
manpower that it takes to successfully
operateagassite, andtheminimumwage
increases, andbringfortha programthat
isfair for everyone.
I am confident that SEI’s senior
managementhastherightmindsettobring
a co-prosperity model back and nurture
the partnership between the company
and its franchisees. It will certainly be a
win-winforall partiesinvolved.
Another Winner!
CongratulationstoStoreManager SamChenand
7-Eleven#13314. OnMonday, April6th, theIllinois
Lottery celebrated their sale of a $1,000,000
winningSt. Patrick’s DayMillionaireRaffleticket
andpresentedSamwitha ceremonial check for
$10,000, the bonus commission that this store
earnedforthesaleof thisbigwinner.
“Wetakeprideintakingcareof our customer’s
needs,” he continues. “This is why is why we
ensure that we have a full inventory of instant
ticketsat thecounter andinour lotteryvending
machine,” headds. “Customers prefer tocome
tothis storebecausewemaketheir experience
pleasant. We fill out their play slips if needed,
“Selling lottery brings us more business than we know beforehand if they’ve won, and we
anything else,” said Sam. “It attracts more are ready tocashtheir prizes if they are under
customersintoourstoreandenticesthemtobuy $600. Wewant it tobeas convenient for them
aspossible.”
additional products.”
beyond water
One of the Country’s Top 10 Beverages
The FOAC
Continues Support
for Lurie Children’s Hospital
FOAC Board members Hashim Syed, Ali Liaqat and Pinak Patel
attended the Ann & Robert H. Lurie Children’s Hospital of Chicago
Circle of Corporate Champions event earlier this month. The
cocktail receptioncelebratedcorporatedonors (liketheFOAC) who
committed$10,000or moretothehospital inthelast calendar year.
Morethan150representativesgatheredonthe11thfloorconference
center, enjoying views of Lake Michigan, cocktails, hors d'oeuvres
andspecial guestsfromtheSheddAquarium, all ofwhomwerethere
torecognizeandcelebratethehospital’scommunitypartnerships.
Announces New Flavors!
With the weather finally
starting to warm up,
BuzzBallz, the wildly
popular ready to
drink cocktails, has
announced their
new flavors for
summer 2015. A vodka based Iced Tea, Watermelon, Grape, and
Pineapplewill all beavailabletobesoldthroughStoller (Glazers)
DistributorsstartingMay1.
All fourflavorswill remainat15%alcohol byvolumeattheircurrent
everyday lowprice. BuzzBallz, basedjust outside of Dallas, Texas,
will bebuildingontheirtremendoussuccessfrom2014, sellingover
80,000casesof product inthestateof Illinoisalone!
All current flavors will continue tobe sold, however the four new
summer flavors will only be available while supplies last. Donot
miss out of thenewest lineof BuzzBallz flavors whilebeingoneof
thefirst locationstosell themanywhereinthecountry!
Tolearnmore, visit www.buzzballz.comor call 877-891-3777. You
canalsocontactAnishPatel, theFOACAdministrativeAssistantand
hewill behappytoassistsyou– [email protected]
Selected as one of the “Top 10 Beverages Catching Consumer’s
Attention” in 2014, Protein2o was born from the crazy idea that
there’sabetter waytoconsumethetwomostimportantnutrientsto
ourbody: waterandprotein. Awaythatdoesn’ttastechalkyandisn’t
filledwithcalories, carbsorevensugar.
Behold, Protein2o, a crisp, cleanwater that's enhancedwith15gof
proteintonourishyourbodyandelectrolytestokeepyouhydrated!
Protein2oisthefirstlineofnaturallyflavored, low-caloriewatersthat
areenhancedwithproteinandelectrolytes givingyouawaytostay
hydrated, whilealsoprovidinganimpressiveamountofprotein(30%
RDA) tokeepyourbodyinoptimalhealth. Theirlight, thirst-quenching
flavorswill changethewayyouthinkaboutprotein.
And with only 70 calories, Protein2o is the lowest calorie proteincontaining beverage available and is the ideal drink for anyone
wanting to lose weight, improve their physique, stay energized,
or simply live a healthy lifestyle. To learn more, visit www.
drinkprotein2o.comorcall 855-290-7820. YoucanalsocontactAnish
Patel, the FOAC Administrative Assistant, and he will be happy to
assistyou– [email protected]
Walgreens To Close 200 U.S. Stores
Walgreens, thenation'slargestdrugstorechain, hasannouncedthatit
will closeabout 200storesnationwideaspart of acost-cuttingplan.
Inaddition, thecompanysaiditalsoplansacorporatereorganization
andstreamliningof informationtechnology. Thecutbacks will take
place over three years andare expectedtosave $1.5 billion by the
endoffiscal year2017. WalgreensspokesmanMichael Polzinsaidthe
companywas still finalizingthelist of stores for closureanddidnot
haveatimeframefor whentheywouldbeclosing. Theprofitability
andleasesituationsofthestoreswilldeterminewhichonesareclosed,
he said. The closures represent about 2% of the company's 8,232
drugstores, whicharelocatedinall 50states.
Highlights
from 7-Eleven’s
National Business
Leadership
Council
ByKatenPatel
FOACBoardMember
Member of theNBLCCHD
7HelpCommittee
Last month I attended the NBLC meeting in Dallas at SEI’s
headquarters. 45 franchisees fromacross the country make up
theNBLC, alongwithzoneleaders andSEI’s upper management
team. All 7-Eleven franchisees are welcome toapply tobecome
a member of the NBLC, and then 45 are selected fromthe pool
of applicants. Since only a very small handful of franchisees
participateintheNBLC, I wantedtosharesomeof thehighlights
with my fellow franchisees. Following is a brief recap of work
beingdonebyeachof thecommittees.
Low Volume/ Underperforming Stores Committee
• Whatarethetoolsandresourcesavailabletoassistafranchisee
inresearchingthefindings?
•Erroneous credits applied to stores in prior months will no
longer bereversed
• Whocananswer questions?
•SEI is working to simplify vendor agreements to reduce
complexityandrelatederrors
• Howcandisputesbehandledfairlyandexpediently?
In light of these concerns, SEI has stoppedissuingFIWs while it
works withthecommittee(andanoutsideconsultingcompany)
onimprovements. Basedontheabove, theexpectedoutcomesare
asfollows:
• Clearlydefinedguidelinesfor whenanFIWshouldbeissued
• Withtheadventof7HELP,themostsignificantchangeistheagree/
disagreeoption. Thisallowsfranchiseestokeepacaseopenwhen
theyfeel thattheresponsetotheoriginal caseisnotsufficient.
•An Escalation Help Desk is being piloted in Greater LA
whereby franchisees can call and speak with someone when
communicationthroughtheISPisnot sufficient.
Continuous Improvement Committee
•An improved communication process with better materials
deliveredtothefranchisee
Unliketheothercommittees, thisoneisnotassignedtoasingular
business objective. Its primaryobjectiveis toworkonissues that
have shorter horizons and have an acute impact on franchisee
profitability. The committee’s current top priority is audits.
Franchisees are concernedwithaudit accuracy andthe needfor
increasedcyclecountsfollowingaudits.
• Aprocessthat isfair andconsistent
• Availablesupport for questionsandconcerns
• Adefinedresolutionprocessfor disputes
• Aregular reviewof theFIWprocess, withinput fromthefield Actions Taken/Current Status
andthefranchisecommunity
• Theassetprotectionrandomauditevaluationprocesshasbeen
implemented
Remodels Committee
• Audit verificationreportingisbeingdeveloped
What constitutes a remodel? Where will we start? Howwill we
decidewhichstores toprioritize? Howwill weincreasesales and • RGISandasset protectiontrainingat BTkickoff meetings
profits? Thesearequestions that theNBLCRemodels Committee Next Steps
is grappling with. The next steps for the Remodels Committee
• CompilestatisticsandsharewithRGIS, fieldteams, operations,
includesprovidinginput onthefollowing:
andNBLC
• Theproposedremodel scopeandwaystomaximizetheimpact
• Variancereportingbyitemat theendof audit
tothe customer andcommunity in order todrive traffic, sales
Franchiseesareconcernedthatlegitimatebusinesscasesforaudit
andprofits.
•Operational opportunities to be addressed with remodels datechangesarenotconsideredand/oraccommodated, andthat
including store simplification, labor-saving opportunities, and thereisnotastandardizedchangerequestprocessforfranchisees.
• Franchisees lackconfidenceintheprocess duetocorrections,
reversals, anduntimelyentries
Actions Taken/ Current Status
• 7HELPchangerequest project initiated
• Initial audit notificationmovedto45days
• EstablishedAPpoint of contact for unresolvedissues
Next Step: Establish trend reporting and share with RGIS, field
teams, operations, andtheNBLC.
Communication Committee
TheCommunication
• FranchiseeandFClackanunderstandingof theprocessesand Committeeisworkingwith
tracking
SEI tobeginbuildinga
•Funding data is reflected in multiple store reports, making Franchisee-CentricCulture.
Belowistheir outlinefor what theybelieve
tracking, reviewandreconciliationonerous
• Costsupportset-uprequirementsarehighlydetailed, complex, will providemoreopen, honest andeffectivecommunication.
andhardtotrack, resultinginerrors
Current
Future
Communicate
Engage and Connect
Action Plan
Ongoing Commitment
• Timelycredit processingtothestores
Task Force
Sr. Leader Full Engagement
• Full Franchisee/FCunderstandingof fundingelements
FC as Consultant
FC as Chief Engagement Officer
• OptimizeGP$for thefranchiseeandSEI
One Way Messaging
True Dialogue
Listen
Listen, Understand, Respond
SSC Oriented
Field and Franchisee Oriented
Solve SEI Problems
Solve OUR Problems Together
Thegoals set bythecommitteetoaddress theaboveissues include:
• Eliminateerrorsandtheneedfor corrections
• RegainfranchiseeconfidenceinSEIfundingand
The committee is dedicatedtomakingthe HelpDesk andall its
reporting
components work for franchisees, and will continue to identify
improvement opportunities including such things as escalating Working closely with SEI, progress is
therolloutof newtoolsdevelopedfortheEndUserPartGuideand definitelybeingmade:
exploringcasecreationusingmobiletechnology.
•SEI has been working
to reduce errors that create
FIW Committee
reversals/corrections of billback/
ThecommitteeidentifiedconcernswiththeFIWincluding:
scanbackcredits
• What promptsanadjustment?
•Q1 and full year 2015 promotional
• Howcanthefranchiseebesuretheadjustment isaccurate?
•Withthe helpof the committee, SEI is revisingthe billback/
scanbackreport for easier trackingtosalesandpurchase
• Asimpleandunderstandableprocess
SEI defines an underperforming/low volume store as a store
that generates less than $3450 APSD merchandise sales. The
committee’s first priority is towork with SEI toidentify the root
causes contributing to these underperforming locations, storeby-store. Onceidentified, it must bedeterminedif it canbefixed
businesssystem.
and if so, how? To identify these root causes, the committee is
helpingSEI createa survey that will becompletedby theFCand Billback/Scanback Committee
theFranchiseeof eachlowvolumestore. Theinformationwill be
reviewed on a monthly basis to determine the specific support We process purchases or scan products at the store and we are
reimbursed through billbacks and/or scanbacks that SEI has
that eachlowvolumestoreneeds.
negotiatedwithour vendor partners.
CHD/7HELP Committee
Theissues identifiedbythecommitteeinclude:
The work of this committee
began with identifying issues
androot causes relatingtothe
performance of the Help Desk.
Some of the issues identified
include: multiple cases being
createdfor sameissues duetoprematureclosure, agedequipment
putting strain on the system, language barriers when we call in
cases, andcommunication of changes toCHD. Work has already
commencedtoresolvesomeoftheseissues, includingthefollowing:
• SEI has institutedaqualitycontrol andreviewprocess, witha
dedicatedqualitycontrol persontoassurebetter accuracyof all
processes
fundingisbeingcarefullyreviewedupfront
Our next NBLC meeting is in August. I will report
details from that event in a future issue of our FOAC
newsletter. If you have any questions regarding any
of the information I’ve shared, please feel free to
contact me via email at [email protected].
ByHashimSyed, FOACVicePresident
Normally, I am reluctant to attend
events like this that are planned by SEI.
To be honest, they are usually short on
substance with regard to merchandising
techniques, newitems, andwhat’s being
donetoattract the“yuppie” crowd. Events likethesearedonemostly withguidelines fromSEI Dallas, wherethey
oftenignorethefact that eachstoreis different andis facingits ownset of uniquechallenges basedonits location
andcustomer base. But thistime, thingsweredifferent!
WhenI walkedintothemodel store(locatedat 1349 W. FullertonAvenueinChicago), I was pleasantly surprised.
Everythingwas donevery tastefully, anda neweye-catchinglook was featuredby dividingthelongaisles inthe
middle(socustomerscouldwalkcomfortablyinbetween) andinteresting, creativedisplays. I wanttorecognizeand
congratulateMarket Manager AnthonyBartoli for all of hishardworkandcreativethinking, whichmadethismodel
store so welcoming and attractive. Thanks to
him, I amquite sure that this store will hold
its ownandwill giveour competitors arunfor
their money. Franchisee Hitesh Kumar Doshi
(whomeveryonecalls Doshi) is very fortunate
tohavethisnewandimprovedstore.
So What Was Done
to the Store?
Thisstorewascompletelyreset tohavetheproper flowandschematicsfor thesummer andtheintroductionof the
manynewitems comingin2015. Weusethis toshowcasetostoreoperators what thestrategyis behindeachand
everysectioninthestore, sotheycanmakesoundbusiness decisions intheir ownstores after attendingour Model
Market Event. Thehopeis that stores will usetherecommendedschematics as astrongguidefor settingasection
whilestill affordingthemtheabilitytopracticeRetailer Initiativefor local items.
Wealsousethisevent toteachwhat isindexinginaparticular segment, sowecanstayaheadof trendsandnot fall
behind. Inaddition, wepartnerwithourlocal FreshFoodZoneMerchandisertomakesurewecantell thestoryaround
food. Weusedthe“strikezone” approachtotheSandenCase, TheVPI (Value, Premium&Innovation) approachto
ourBakeryCasesandtheCore, ZoneFocusandPowerof OneforourFreshFoodTowerattheregister. Wewanttolet
our operatorsknowwhat isworkinginthefieldandwhat isontrend.
Asfar astheadjustment totheinterior layout, wedecidedtosplit upthe3longgondolaruns. Wedidlose3feet in
eachgondolarundoingthis, but it affordedus twothings: one, it providedus withacleanandan“easier toshop”
look fromany anglethat a shopper wouldapproachanaisle, andtwo, it affordedus toshowoff threeadditional
focusareasbyaddingendcapstoeachgondolarun.
Thefeedback fromour guests has beenoutstanding! They arenoticingitems inthestorethat havealways been
there, but went unnoticedbecausetheywere“trapped” intheaislethat theywerewalkingin! Manyof our guests
usethesamerouteeachtimetheyenter our
stores heading to the coffee, fountain or
vault. Nowwehavebeenabletoshowcase
a different look, and highlight items they
didn’t realizethat wehad!
Team1914 and myself would like to thank
Doshi andhisstafffortheincrediblejobthey
did hosting this 2-day event. It was really
a pleasure getting to work along such a
talentedandwonderful team!
ByKenPatel, FOACPresident
SEI decidedtoclosemyTinleyPark, IllinoisstoreinJulyof 2014.
Tobehonest, I was kindof worriedabout my transfer rights,
but thoseworries didn’t last toolong! My ZoneLeader (Mike
Scales), my Market Manager (Al Valente), and Dee Hudson
(Franchising) wereall veryclearwithmeandhelpedmelocate
a storethat I was interestedin. Yes, there were a fewbumps
and hiccups along the way, but the local management team
stoodbythefranchiseeanddidwhat wasright.
I amnowsettledintostore #13324 in La Grange, Illinois and
the changeover process was as easy as could be. The store
readiness teamalong with the store manager, and business
consultant (Chris Jones) deliveredthe smoothest changeover
ever! Thestorewas deepcleaned, freshlymerchandisedtothe
newplan-o-gram, andall maintenancecases weretakencare
of. Chriswasveryhelpful, notonlyonthedayofthechangeover,
but hecalledmedailytoseeif I neededanyhelp.
Al Valente has visited the store a few times already and has
beenvery committedtomy success inLa Grange. I truly feel
that theHeartlandZonehas thebest team. It’s very clear that
theywant toseetheir franchiseessucceed.
ThankyouMikeScales, Al Valente, ChrisJones, DeeHudsonand
Sue Swanson. I truly appreciate all that youdidtohelpmake
mychangeover easyandcomplete.
— Attention Vendors —
Would You Like to Make the Most of Your Trade Show Experience?
Consider Advertising in our Special Trade Show Newsletter!
The FOAC is producing a special expanded newsletter for distribution during our 2015
Trade Show, which takes place on Thursday and Friday, July 30th and 31st at Navy Pier.
What makes this year so special is that the FOAC is joining forces with the National Coalition
of Associations of 7-Eleven Franchisees (NCASEF) to produce one of the biggest and best
7-Eleven trade shows ever! As one of our VIP vendors, you are invited to advertise in our
newsletter, which will reach every 7-Eleven decision maker across the country!
Not only will the newsletter be mailed to franchisees throughout Chicagoland and the Midwest, to 7-Eleven’s
corporate office, and to 7-Eleven FOA presidents nationwide, but every franchisee attending the show will also
receive a copy of this special edition (last year, thousands of franchisees attended the NCASEF convention and
trade show; this year they are expecting even more as this is the 40th anniversary of NCASEF!)
As one of our advertisers, you are welcome to
promote whatever products and deals you would like.
This is just one more way for you to get your name
and products in front of key decision makers.
The form below contains several advertising
opportunities from which to choose. Each ad is FULL
COLOR. Camera ready art must be provided to the
FOAC (a high resolution PDF file is preferred). A full
page is 8.5” x 11” (vertical). A half page ad can be
horizontal or vertical, whichever you prefer.
The deadline for artwork submission is
Friday, June 5th. Please secure your ad
space by Friday, May 29th. FAX the form
below to the FOAC at 831-426-4713.
Promote
Your
Specials!
Company/Broker Name: _______________________________________________
Increase
Your
Sales!
Phone: _________________ Cell: ________________ Fax: _________________
Advertise
With Us
TODAY!
Representative Name: ________________________________________________
Address: ___________________________ City: ___________________________
State: _____ Zip Code: ______ Email (required): _________________________
Signature: ____________________________________ Title: ________________
Select your
ad location:
Inside Front Cover: $1500
Full Page Inside: $1000
Inside Back Cover: $1500
Half Page Inside: $550
Back Cover: $2000
If you would like to be part of our Trade Show Special Edition or have questions,
please contact Hashim Syed, FOAC Vice President at 847-293-8551 or email him at
[email protected].
Andrew Distribution
P.O. Box 1099
Melrose Park, IL 60160
• FOAC Newsletter Editorial Contacts •
Editor: Alisa Bay
847-266-9053 • [email protected]
Planner/Art Director: Hashim Syed
847-293-8551 • [email protected]
The FOAC newsletter is designed and printed by Semper Fi Printing & Promotions, LLC located in Arlington Heights, IL
www.foachicago.com • Telephone: 847-353-9999 • Fax Number: 877-387-FOAC (3622) • Email: [email protected]
Please call the FOAC Hotline at 847-293-8551 with any problems that require immediate assistance.
Other Important Dates
Please Add These Events to Your Calendar!
FOAC Monthly Board Meetings
- the 4th thursday of EVERY month -
4 Thursday, May 14th
4 Thursday, June 18th
4 Thursday, August 20th
4 Thursday, September 17th
Please take note, there is no Board Meeting in July.
Holiday Inn North Shore - 5300 W. Touhy Avenue • Skokie, Illinois
10:00 am – 4:00 pm • Lunch will be served.
When is the last time you attended a 7-Eleven FOAC board meeting?
If you can’t remember, then it must have been a very long time ago!
If you would like to be more “in the know,” make more money, learn from your fellow
franchisees, and grow your business, then we encourage you to make the commitment
to attend our monthly board meetings, which are usually the fourth Thursday of each
and every month. Not only will you have an opportunity to network with top vendors
and other franchisees, but you will also gain valuable information that will help you
succeed. Lunch is served for all attendees.
FOAC membership is not required in order for you to join us for the meetings, but you
must RSVP to [email protected] if you plan to attend.
Come see for yourself what the FOAC is all about and learn what we are doing to
support each other’s goals and objectives. Board meetings are also a forum where
you can freely express any concerns you may have about your store. We look forward
to seeing you!
2nd Annual Family Picnic - Saturday, June 13th
BusseWoods- GroveLot 18 • ElkGroveVillage, Illinois
Charity Golf Outing with the National Coalition
Wednesday, July 29th
St. Andrew’sGolf &CountryClub• West Chicago, Illinois
National Trade Show - Thursday, July 30th and Friday, July31st at Navy Pier
The FOAC Joins Forces with the NCASEF!
National Coalition of Associations of 7-Eleven Franchise Franchisees
Holiday Trade Show and Party - Friday, November 6th
HolidayInnNorthShore- 5300W. TouhyAvenue• Skokie, Illinois