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December 2014. Head2Head’s client is the leading choice
for dependable, healthcare-focused transportation in
Canada. The company sought a recruitment partner to
facilitate an urgent, high-volume hiring initiative. As
business demands dictated, the company needed to hire
30 Drivers throughout five B.C. locations within an 8-week
period.
The company’s internal recruitment team required
assistance to remotely source and screen candidates,
schedule interviews and conduct background checks.
Factoring in the remote locations, short timeframe, and the
year-end holiday season, the project presented a number
unique challenges.
Additionally, the Driver positions required a specific
combination of technical credentials, and customer service
acumen to be considered by the company’s Hiring
Managers.
Head2Head was tasked with designing and implementing a
customized Recruitment Process Outsourcing (RPO)
program to support the company in achieving 30 qualified
hires for a targeted start date in early February, 2015.
Head2Head initiated a proactive candidate sourcing
strategy to generate a list of qualified, interested, and
available candidates for the client’s customer-focused
Driver role. Head2Head leveraged professional networking
groups and geo-targeted online ads in Kamloops,
Penticton, Vernon, Cranbrook and Trail in order to expand
reach within the more remote communities.
Candidates were encouraged to apply to a central e-mail
inbox that was monitored by a dedicated recruiter and
project administrators. Head2Head utilized an applicant
tracking system as a central database to ensure that all
candidates were recorded, accounted for, and contacted.
Head2Head also handled the administrative functions of
conducting background checks and criminal reference
checks, reallocating valuable time and resources within the
client’s internal team to focus on other strategic activities.
Our client was surprised and impressed by the results that
Head2Head achieved while working against tight deadlines
and a normally bleak state of hiring during the holiday
season. Hiring Managers and candidates felt that they were
given an excellent experience through Head2Head’s
responsive and personable team. With more than enough
qualified Drivers to choose from, Hiring Managers reluctantly
had to turn down a number of top tier prospects.
Within 46 days, Head2Head achieved:
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593 sourced applicants
246 phone screens
58 candidate interviews
28 hires
All costs accounted for, the client spent less than $1,100.00
per hire. The same hires through a traditional contingency
search agency at standard fees and salaries would have
amounted to over $4,000.00 per hire.
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P: 1 (877) 440 - 4323
E: [email protected]
W: www.head2head.ca
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