UK Business Development Manager
REF NO: UK/00069/GAS
CONTRACT: Permanent Full Time Staff
GEOGRAPHICAL AREA: Liverpool with National Travel
SALARY: Competitive Salary and Benefits
CLOSING DATE: Open
ROLE SUMMARY:
HE Simm have established themselves as a leading provider of Mechanical, Electrical and Public Health
Services operating throughout the UK and serving clients from their head office in Liverpool and southern
office in London. HE Simm are currently in an exciting expansion phase and have a fantastic opportunity for
an experienced Business Development Manager to join our team. The main focus of the BDM shall be to
provide strategic business development and growth planning to generate, establish and increase repeat
business opportunities through B2B agreements and promote the professional standing and exceptional
services values of the HE Simm business.
KEY RESPONSIBILITIES:
The successful candidate will work very closely with the Senior Management team to drive the growth
strategy in the UK. The responsibilities within the position are:
 Plan and implement marketing strategy, including advertising and PR for head office and any regional
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business units, develop the business in geographical areas that represent significant and sustainable
opportunity for the business;
To provide direction and participate in the development/production of the business plan and
budgets, based on the goals and objectives of HE Simm, maintaining responsibility for the successful
delivery of agreed business development plans;
Create exceptional business relationships at all levels within existing and targeted key clients to
ensure that the Company is appropriately aligned commercially, technically and operationally to take
advantage of all potential revenue generating opportunities;
Significantly strengthen footprint of the Company via a highly visible and targeted approach to
business development and marketing, striking a balance between actively securing contracts and
strategic business development;
Acquire and continue to develop a comprehensive understanding of HE Simm’s capabilities, and
convey to clients any new developments which promote the Company's brand for exceptional service
and quality and values of excellence, people, teamwork and honesty;
Develop and maintain a current understanding of the external marketplace (e.g. conditions, trends
and competitors);
Communication/awareness of unique selling points to clients emphasising these qualities and
benefits to the client, and how we differentiate ourselves from the competition;
Develop and acquire an accurate and up to date client portfolio pipeline;
Maintain a constant awareness of the strategic aims and goals of the business plan and ensure that
the business development strategy is aligned and associated activities are carried out in line with the
strategy;
 Ensure that all business development associated activities are carried out in compliance with internal
procedures and external legislation governing business operations;
 To manage and provide leadership to the Marketing/PR department;
 Manage client KPI reviews at agreed intervals, review results with senior management team and
relay improvements to clients to strengthen business relationships;
 Follow up on completed projects and identification of new opportunities through constant contact
with clients;
 To budget, plan and oversee all business promotions and networking events;
 Preparing and delivering presentations to prospective clients;
 Interpretation and response to client prequalification questionnaires;
 Appreciate and understand the commercial implications and drivers within the construction process
and incorporate these within decision making;
 Work closely with the Work Winning Director to develop new client relationships and manage the
performance and success of existing relationships to ensure clients expectations are managed and
achieved to retain clients;
 Live the HE Simm values of Excellence, Honesty, People and teamwork.
PERSONAL QUALITIES
 Have worked within a similar role previously and be able to articulate your transferable skills;
 Have strong B2B market knowledge and commercial awareness, which would be advantages, but not
essential;
 Demonstrate Proven strategic and tactical client relationship skills with effective decision making;
 Be able to operate across a complex matrix environment and managing value;
 Understand the external market place;
 Have a detailed understanding of Mechanical and Electrical services;
 Be a strategic thinker and have logical decision making capability;
 Be commercial savvy that will enable strong negotiations and influencing with impact;
 Good communication skills – be able to lead by example, promote team working and integrate with
teams influencing style and client approach.
BEHAVIOURAL COMPETENCIES:
 Client Focus: Is dedicated to meeting the expectations and requirements of internal and external
clients. Actively collects first-hand customer information and uses it to improve services and
solutions. Manages the experience of clients to ensure positive relationships are established and
maintained. Has the ability to build strong internal and external relationships.
 Driven: Demonstrates complete focus and determination to achieve successful outcomes. Is highly
motivated and has a good work ethic. Is enthusiastic tenacious and determined.
 Operational Excellence: Plans and organises resources to safely achieve maximum efficiency and
output. Delivers results consistently. Identifies and implements opportunities to increase sales and
profit or reduce costs.
 Leadership: Highly professional, visible, articulate and confident leader, setting the tone and
standard by your example. Takes full accountability for performance and development of their team.
 Creative Mind: Thinks about the best way to provide information in a clear and concise manner and
is able to see an opportunity and develop it. Sees connections in data, events, trends etc. not obvious
to others.
 Communication: Approachable team player who is able to communicate at different levels and
situations and influence people, who can clearly communicate ideas, plans and priorities to others.
Makes communication a priority so there are no surprises.
 Strategic Focus: Has a clear understanding of competition, markets, emerging markets and looks
ahead to anticipate future opportunities and trends.
 Smart: Thinks broadly about the business, going beyond own professional knowledge, to
demonstrate sound commercial judgement. Generates innovative approaches with potentially
significant long-term impact. Is able to perform consistently under pressure, think quickly and adapt
to different situations.
ADDITIONAL INFORMATION AND REQUIREMENTS:
Due to the changing nature of our business, the Company reserves the right to alter the content, tasks and
responsibilities of this job description to reflect changes to the job, without altering the general character
or level of responsibility. All employees are therefore expected to work in a flexible manner when the
occasion arises and when tasks not specifically covered in the job description have to be undertaken.