Corporate Pieologists - Pieology Employee Intranet
Restaurant Support Center Contact List I can help you with… Name, Title & Contact Carl Chang Chief Executive Officer [email protected] T: 949.800.8808 | C: 206-909-0948 Real estate approval process Franchise approval process Development riders Financing or Loans originations Investor Relations Regional and National Marketing & Advertising Public Relations, Social & Digital Media Strategic Brand Development – New Products, Facility Design/Merchandising, Research Neighborhood Marketing Programs and Development Pre and Post-Opening Marketing Support Custom Artwork Requests Oversees all aspects of restaurant operations, company and franchise Training and New Restaurant Openings, company and franchise Product Development committee Test approval & regional offerings/approval process Marketing Debbie Porter Vice President, Marketing [email protected] T: 949.800.8051 | C: 949.536.4251 Amy Andrade Local Store Marketing [email protected] T: 949.800.8314 x249 | D: 949.800.8081 Operations Stephanie Lambrecht Vice President, Operations [email protected] T: 949.800.8077 | C: 714-272-5820 James Hilovsky Franchise Business Consultant [email protected] Franchise Support: Direct contact for Franchise Support/Ops C: 951-491-5983 Joanna Worley Director of Operations [email protected] Company Support: Oversees Company operations in Northern California and Fresno o Brokaw Commons, Telegraph Ave, Gateway Plaza, Gellert Marketplace C: 949-562-0996 Frank Mark Area Coach [email protected] Company Support: Oversees company operations in Fresno o Fig Garden, Campus Pointe, El Paseo C: 949-677-8293 Terry Smith Area Coach [email protected] Company Support: Oversees company operations in Southern California o Fullerton, Spectrum, Balboa Mesa, Sports Arena C: 949-235-9660 Chris Kowske Area Coach [email protected] Company Support: Oversees company operations in Michigan o Ann Arbor C: 949.491.7684 RSC Direct – 949.800.8314 Rev. May 2015 RF Page 1 of 4 Restaurant Support Center Contact List I can help you with… Name, Title & Contact Ops Services Burt Wright Vice President. Operations Services [email protected] T: 949.800. 8350 | C: 760-415-7194 Operations standards Food safety Facility standards Ops platform, systems, routines Equipment, kitchen design Oversee training department Assist with training collateral Coordinate MIT schedules Coordinate new restaurant activities Product Development committee Ops & training material content development/updates NRO leader Conduct training workshops Coordinate/lead NRO teams Book travels for NRO’s and MIT’s Conduct training workshops Support training/ops initiatives Coordinate/lead NRO teams Recruit/Develop trainers Conduct training workshops Lead New Restaurant Openings Supply Chain Strategy New Market Introduction Pricing Questions/ Issues Regional Offerings Requests -Approvals New Vendor/ New Product Requests- Approvals New Restaurant Opening Order Guides (Produce, Grocery) Product Quality Issues New Product Introduction Questions Distribution Questions/ Issues Training Amber Morales Director of Training & Development [email protected] T: 949.800.8338 | C: 562.756.4727 Rachel Forster Field Training Manager [email protected] C: 949-677-0210 Emily Smith Opening Team Leader [email protected] T: 949.800.8314 x111 | C: 949.648.1888 Theodore Antipala Opening Team Leader [email protected] C: 949.648.0270 Angel Salazar Opening Team Leader [email protected] C: 949.431.8768 Supply Chain Richard Pineda Vice President, Supply Chain [email protected] T: 949.800.8314 x152 | C: 480-322-6031 Amanda Turner Purchasing Manager [email protected] T: 949.800.8076 | C: 714-855-9646 RSC Direct – 949.800.8314 Rev. May 2015 RF Page 2 of 4 Restaurant Support Center Contact List I can help you with… Name, Title & Contact Construction Hans Milberger Director of Construction [email protected] T: 949.800.8314 x112 | C: 310.962.9189 Danielle Tuohy Construction Project Coordinator [email protected] T: 949.800.8337 Lead construction department Manage all construction activities for both corporate and franchise restaurants Manage all third party consultants and vendors that relate to construction of restaurants Coordinate restaurant opening activities with all stakeholders Franchise location approval process Send franchisees site approval letters after RESAC committee approval, Assign restaurant numbers Obtain approvals for Test fits Work with legal to ensure timely lease rider approvals Construction support/Pieology standard specifications Accounting and Finance Ryan Fessler Chief Financial Officer [email protected] T: 949.800.8314 x240 | D: 949.800.8055 Jennifer Alesna Senior Staff Accountant [email protected] T: 949.800.8314 x250 | D: 949.800.8003 Eric Grimes Assistant Controller [email protected] Company Support: Oversee all finance and accounting Lease Accounting/Occupancy Costs Banking & Cash Management Financial Statements Royalties & ACH questions Deposit slips/bags order Internal Support Only: Address change in payroll system Travel & expense reports & Corporate invoices Sales Tax Reporting Restaurant P&L Internal Support Only Oversee the accounting close process Oversee financial reporting Oversee all aspects of A/P, A/R, Payroll T: 949.800.8314 x231 | D: 949.800.8326 Claudia Bautista Accounting Coordinator [email protected] T: 949.800.8314 x150 | D: 949.396.7834 Sarah Tilton Sr. Payroll Administrator [email protected] T: 949.800.8314 x151 | D: 949.396.7835 Internal Support Only Check the cash and credit card deposits for accuracy Sales and royalties input, corporate and franchise Invoices & statement questions Gift card reconciliations Supplier payment questions Internal Support Only Processes payroll for support center and corporate restaurant employees (LBBP) Assist in the implementation of payroll processes and standards Addresses employee questions regarding payroll Record data concerning transfer of employees between departments, terminations, rate changes, address changes, direct deposit, taxes and process manual checks Information Technology Richard Long Director of IT [email protected] T: 949.800.8339 | C: 949-486-9480 Website POS Gift Cards/Givex Restaurant network setup/recommendations RSC Direct – 949.800.8314 Rev. May 2015 RF Page 3 of 4 Restaurant Support Center Contact List Name, Title & Contact I can help you with… Information Technology Cont. Michael Paulino Web Developer [email protected] T: 949.800.8314 x113 Internal Support Only Creating application frontend and middle-tier components Supporting applications written by outside vendors Designing and developing applications to support our POS infrastructure Providing occasional end-user support Legal Susan Watts Attorney [email protected] Prepare Franchise agreements Develop/lease rights riders T: 949.800.8320 Maria Raspanti Human Resource Manager [email protected] T: 949.800.8336 | C: 949-536-6485 Internal Support Only Employee Benefits Hiring and Recruiting Risk Services Worker’s Comp and Guest Liability Employee Issues Policies and Procedures Wage garnishment Reception Kristen Piper Receptionist [email protected] T: 949.800.8314 x0 Hostess of the Restaurant Support Center Greet & Direct Guests Entering the Office Answer Questions from the Public and Customers via both incoming calls and emails Ensure Knowledge of Staff Movements in and out of the Office Provide General Administrative and Clerical Support Prepare Correspondence and Documents for Outgoing Mail RSC Direct – 949.800.8314 Rev. May 2015 RF Page 4 of 4
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