SERVICE AGREEMENTS EFFECTIVE APR 2O15 MAKE STRESS FREE SERVICING A PRIORITY. MANAGING A FLEET, OR RUNNING YOUR OWN TRUCKING BUSINESS, CAN BE STRESSFUL ENOUGH AS IT IS. AN UNEXPECTED BUMP IN THE ROAD CAN THROW YOUR WHOLE BUSINESS INTO JEOPARDY. THERE IS NOTHING MORE CRUCIAL THAN MAINTAINING A HEALTHY FLEET, SO WE’VE CREATED A ‘STRESS FREE’ SERVICE IN ISUZU PRIORITY.* KNOWING THAT THE LIFEBLOOD OF YOUR BUSINESS IS UNDER CONTROL, AND IN THE BEST HANDS, PROVIDES TRUE PEACE OF MIND AND ALLOWS YOU TO SPEND MORE TIME DOING WHAT YOU DO BEST, WHICH IS BUILDING AND GROWING YOUR BUSINESS. *Terms and conditions apply. Visit isuzupriority.com.au for more details. ISUZU PRIORITY ONE TAKES THE STRESS OUT OF SERVICING YOUR LARGEST INVESTMENT, YOUR TRUCK. ISUZU PRIORITY TOTAL OFFERS YOU EVEN MORE ON TOP OF WHAT YOU WOULD RECEIVE WITH PRIORITY ONE, GIVING YOU ULTIMATE PEACE OF MIND IN KNOWING YOUR TRUCK WILL ALWAYS BE ON THE MOVE. ISUZU PRIORITY HERITAGE † PROVIDES THE OWNERS OF OLDER ISUZU MODELS THE SAME HIGH LEVEL OF SERVICE BY ISUZU TECHNICIANS THAT A NEW ISUZU TRUCK OWNER ENJOYS. † Applicable to model years 2000 – 2011 only. OUR NUMBER ONE PRIORITY. When it comes to service, Isuzu Priority puts you front and centre. We’re dedicated to maximizing your time on the road by reducing wait times. As a Priority customer, the paperwork is already done and the service has been pre-paid as part of your monthly fee. For new truck owners, there are two levels of coverage available – Priority One & Priority Total. THERE’S MORE THAN ONE WAY TO SHARE A LOAD. EXTENDED OPTIONS * Genuine filters & lubricants Report fault codes Valve clearance adjustments Wheel bearing re-pack Lubricating all joints All consumables & environmental Globes – stop, tail, number plate, indicator, headlight, interior Wiper blades Relays & fuses Fan belts & coolant hoses Washer fluid Engine components Transmission components Brake components Suspension components Electrical components ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü We don’t all watch the same clock. For some of us it’s kilometres and others hours, so with Isuzu Priority One & Priority Total, regardless of how you share your load, we’ve got you covered. You are free to customize your service agreement based on kilometres travelled, or hours in operation, dependent on your application. • Extended Care • Extended Assist • Telematics • After-hours servicing • Glass coverage • Tyre coverage • Caltex fuel card • Pick up & drop Off • Taxi & hire car options FUTURE INVESTMENT. It’s no secret that a used vehicle that has been properly maintained is worth a lot more. Trucks are no different. As a Priority customer, your truck will always be serviced by Isuzu Technicians, who maintain a full history of your vehicle. First and foremost, reliability is everything, but improved resale value is a nice little bonus. Items outlined in the above two service agreement products are based on general wear and tear only and are also subject to the terms and conditions outlined in the owners manual. Indexed to CPI. Fees payable under Isuzu Priority Service Agreements are subject to terms, conditions and exclusions. Additional amounts may be payable for early termination. *Available at additional cost. THE GENUINE ARTICLE. Your truck is your biggest investment, so it’s worth looking after. We guarantee where possible that only Isuzu technicians will ever work on it and with Priority One & Priority Total they’ll use genuine Isuzu parts. And you can be sure that no one knows your Isuzu like we do. We also use our own in-house diagnostic equipment to ensure the health of your most important asset. ALWAYS AT A SAFE DISTANCE. You might start your journey in Ringwood, but finish it in Rockingham. And what if you’re due for a service on the trip? Not a problem. You can just stop in at any local dealership. Isuzu has the widest dealer network in Australia and as a Priority customer you’re welcome to book in at any location, no matter where you are. TOTAL PEACE OF MIND. With Priority Total, as well as all of the benefits enjoyed by Priority One customers, you also have replacement of major components that are subject to wear, such as clutches, brakes & suspension. Not only that, but repairs to transmission and final drive components are covered, even extending to engine rebuilds. It’s complete ‘bumper to bumper’ coverage. For owners and drivers, Isuzu Priority Total truly offers total peace of mind. WITH YOU FOR THE JOURNEY.* Isuzu has been the number one truck company in Australia for over 25 years, so we know a thing or two about heritage. We’ve maintained our leadership by valuing our customers not only in the short term, but for the long haul as well. Even if you don’t own a new Isuzu, you’re still an Isuzu customer, and you’re still our priority. *Terms and conditions apply. Visit isuzupriority.com.au for more details. ISUZU TRUCK INSURANCE. * Labour ü By joining forces with Australia’s leading truck insurance specialist, NTI, Isuzu can now offer you access to a broad range of insurance products designed specifically for the transport industry, including Commercial Motor Policy, Public & Products Liability Policy, Marine Cargo Policy to cover the freight liability and carriers’ cargo insurance, and Business Interruption Policy. Reliability means so much more than just a mechanically reliable truck. Isuzu Care is the most comprehensive customer care truck programme ever seen in Australia, offering a suite of innovative support services and a level of customer care that’s setting new industry standards. Wherever you may be, Care is as close as Freecall, 1800 035 640. Best Value Parts ü Lubricants ü Valve adjustments ü Wheel bearing re-pack ü ISIS. Fault code check ü Consumables ü Environmental ü Isuzu Sales Information System (ISIS for short) is a software program the dealer will use to help you select the right truck and body for your application. Once it’s been programmed with your information, ISIS simulates how the truck will perform in terms of its weight distribution, available power and other performance characteristics. So with ISIS, you’re sure to find your perfect match. Detailed truck report ü *Terms and conditions apply. Visit isuzupriority.com.au for more details. RELIABILITY IS EVERYTHING. It’s the key to running a transport business and the very reason you purchased an Isuzu. We share the load with all of our customers, so if you’ve got an Isuzu Truck that is over 3 years old, or has clocked over 100,000k’s, you can enjoy the benefits of an Isuzu Priority Heritage Service Agreement. And you’ll always get the same standard of service that a new truck owner enjoys. GO FURTHER. Even though you have an older Isuzu, as a Priority Heritage customer, you know it will always be in good hands. Like our new trucks, we’re also happy to offer Isuzu Telematics,* after-hours servicing (where applicable) and even pick up and drop off. If you require it, we also provide taxi and hire car options*. *At additional cost. Terms and conditions apply. ISUZU EXTENDED CARE. THE INTELLIGENT TRUCK. Isuzu Extended Care* provides a two-year extension to Isuzu’s three-year factory warranty. As well as the five-year factory warranty, you’ll also receive five years of Isuzu’s Customer Care programme and Isuzu’s 24/7 Roadside Assist. Available when you buy your new Isuzu Truck, it’s the ultimate peace-of-mind. Isuzu Telematics interconnects both truck and driver with your full support team, from the dispatcher to the service manager. To electronically, automatically and continuously share countless data, in real time, on virtually everything the truck and the driver do. From its brakes to his breaks. From how long it spent idling to where it spent the night. And in the process, makes all of you even better ‘drivers’, including the driver himself. *At additional cost. isuzu.com.au TIC: Isuzu is a member of the Truck Industry Council – Safer Greener Essential. Isuzu Australia Limited ABN 97 006 962 572 (“IAL”). The information in this brochure was correct at time of printing, but all measurements, specifications and equipment are subject to change without notice. Some equipment may have been changed and/or is available at extra cost. IAL may make changes at any time without notice, in prices, colours, materials, equipment and models. IAL makes all reasonable attempts to ensure the availability of all vehicles and equipment. The information in this brochure is general in nature. Your Isuzu Truck Dealer can confirm all measurements, specifications and vehicle/equipment availability upon request. Any body illustrated is not standard equipment. APR2015 F•S•A /ISZ9627
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