PROPACK ProPack helps better connect you with your customers. This integrated tool box includes Report Pro, Lube Sticker Pro, and Message Pro. All three modules enhance your customer communications, increasing satisfaction, loyalty, and ultimately proﬁts. Management Update Install Instructions REPORT PRO Report Pro provides your customers the information they need to understand the work performed and keep them coming back. • Enhanced reporting with by-the-job invoicing • Customized ‘themed’ template includes: » Afﬁliation logos, credit card logos, shop web site » QR code to add appointments to smart phones » SocialCRM and other links on PDF export » Conﬁgurable coupons • Enhanced tech worksheets » Service history by category, timeline and period » User deﬁned colors, fonts, background » Manufacturer branded vehicle inspection sheets INSTALL THIS UPDATE NOW !!! First Release 2015 ATTENTION 5.9 MANAGEMENT SYSTEM USERS LUBE STICKER PRO Lube Sticker Pro ensures you never forget to add recommendations to your customer’s vehicle, and it never forgets to set the appointment in your shop management program for the next appointment. • • • • Print windshield reminders with your logo Books each customer’s next appointments before they leave Accurately predicts when that vehicle should return for service As easy to use as clicking a print button MESSAGE PRO Message Pro uses text messaging to connect you to your customers and their smart phones. • Send and receive text messages directly from your management repair order screen. • Provides cell number for shop to send and receive text messages • Provides efﬁcient alternative to leaving messages on voice mail • No busy signals; get needed approvals/responses sooner Lube Sticker Supplies Available at http://www.mitchell1supplies.com To Order Call: 888.724.6742 ext. 6313 Locate Your Independent Sales Rep at: Mitchell1.com In October of this year, Manager 5.9 will no longer integrate with desktop Estimator. As a 5.9 customer you have two choices: 1) Continue using Manager 5.9 and select OnDemand5.com/ ShopKey5.com as your source for estimating information or 2) Upgrade to Manager SE, which will automatically upgrade you to ProDemand/ShopKey Pro for all your repair and estimating information. To map to OnDemand5.com/ShopKey5.com estimating, start at your Manager 5.9 home screen select Setup, Special Maintenance and then Select Ref Source. Phone: 888-724-6742 ZMGRINS151 ® Management Update Install Instructions INSTALL THIS UPDATE NOW !!! First Release 2015 1. Before you misplace the discs 2. Before your software stops working 3. Before you suffer long hold times to get it working You MUST Close Your Management Software to Perform This Update! 1. Insert the Management Update DVD into the computer’s DVD drive. If the Setup Wizard does not start: Double click the My Computer icon on your Windows desktop. THE MANAGEMENT SYSTEM OF THE FUTURE IS HERE! The Manager SE software is updated using the M1-SKAutoUpdater, delivering requested enhancements and updated functionality automatically. The M1-SKAutoUpdater checks periodically for updates, if the system finds an update, it is automatically downloaded and queued up for installation. UPGRADE FROM MANAGER 5.9 TO MANAGER SE TODAY! CALL 888-724-6742 When My Computer opens, double click on the Update DVD icon. When the folder opens, double click on the Install icon. 2. You will receive a message to update your management product. Click Yes. 3. At the Welcome Screen, click Next then Finish upon completing the set-up. (Note: Do not touch the keyboard during the file copy process.) $250 GIFT CARD* With Credit Card Processing Agreement For More Information Visit: www.mitchell1epay.com or Call: 888-412-8816 * Offer valid for qualified participants, amount may vary. 4. When the Home screen displays, feel free to explore the links for our helpful tips and tricks and program documentation. MITCHELL 1/SHOPKEY 5. Select Exit when complete. FREE & EASY CREDIT CARD PROCESSING 6. Restart Management Software. 7. When the expiration date acknowledgement screen (timed version only) displays, click OK to complete the update. Additional documentation regarding multi-user updates, aftermarket cataloging and general questions may be found at: www.mitchellsupport.com/docs. MANAGER SE & 5.9 Integrated credit card processing is now available within your Mitchell 1/ShopKey software solution! With this embedded feature, you can process credit card payments right from your payment screen.