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Cedars-Sinai & Veteran Employment
Cedars-Sinai Health System Mission, Vision, and Values
Mission
Cedars-Sinai Health System, a nonprofit, independent healthcare organization, is committed to:
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Leadership and excellence in delivering quality healthcare services
Expanding the horizons of medical knowledge through biomedical research
Educating and training physicians and other healthcare professionals
Striving to improve the health status of our community
Quality patient care is our priority. Providing excellent clinical and service quality, offering
compassionate care, and supporting research and medical education are essential to our mission.
Vision
Cedars-Sinai Health System will enhance its position as the leading healthcare provider in the Los
Angeles area and rank highly among the nation's most respected, admired and trusted healthcare
organizations. In fulfilling this role, Cedars-Sinai will:
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Attract and enhance relationships with the most well-qualified, accomplished and respected
physicians, scientists, nurses, other healthcare professionals and staff
Demonstrate excellent clinical quality, service quality and value
Foster a culture of superb clinical and operational performance, as well as responsive and
compassionate care
Provide distinguished programs and services of excellence that build upon a tradition of clinical
innovation, biomedical research, medical education and community service
Remain at the forefront of advances in medicine and science through a strong, ongoing
commitment to biomedical research and medical education
Provide superior capabilities, facilities and technology for the full continuum of healthcare
services
Attract patients from regional, national and international markets by providing services directly,
as well as through arrangements with other healthcare organizations that meet Cedars-Sinai
Health System's standards of quality and service
Values
In the pursuit of this Vision, the actions of leadership, staff and other physicians will be guided by the
following values:
 Integrity
 Excellence
 Teamwork and Collaboration
 Respect
 Compassion
 Innovation
 Stewardship
 Diversity
Cedars-Sinai & Veteran Employment
General Organizational Expectations
Candidates must demonstrate behavior which supports the Cedars-Sinai Health System’s mission, which
includes, but is not limited to:
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Attending required orientation and training seminars.
Meeting production standards within established time requirements.
Meeting quality standards for work product and performance.
Demonstrating respect and positive interpersonal skills with patients, clients, the public,
managers, and co-workers.
Maintaining confidentiality of patient care and business matters.
Observing time, attendance, and dress code standards.
Protecting the safety of others and of the physical plant and equipment, following institution
policies, fire, safety and infection control regulations.
The above statements are intended to describe the general nature and level of work being performed.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills
required of employees classified in the job.
Contact Information:
Erin Ward, MPH
Operations Supervisor
Cedars-Sinai Medical Delivery Network
Office: 310-385-6019
Cell: 323-336-7807
Personal e-mail: [email protected]
Program e-mail: [email protected]
Cedars-Sinai & Veteran Employment
Job Descriptions
Job Title: Patient Service Representative (PSR)
Job Description: The Patient Service Representative supports the physician and accompanying clinical
staff in the delivery of healthcare by performing a variety of administrative-related tasks in order to
maintain a smooth and efficient front office workflow. Essential duties and responsibilities include, but
are not limited to: performing check-in and check-out functions, registering patients, collecting copayments, processing and tracking referrals, managing patient flow, scheduling appointments, and
managing physician correspondence. Candidates must have basic computer experience, customer
service skills, and familiarity with medical terminology and insurance concepts. 1-3 years of experience
in a medical practice is preferred.
Pay Scale: $14.50 - $26.50
Job Title: Medical Assistant (MA)
Job Description: The Medical Assistant supports the physician and accompanying nursing staff in the
delivery of healthcare by performing a variety of medically-related tasks and by serving as an advocate
for patients. Essential duties and responsibilities include, but are not limited to: preparing patients for
provider, taking vital signs, setting up exam rooms, preparing and drawing lab work as directed, handling
designated clinical care telephone interactions, and communicating significant findings to physicians.
Candidates must have basic computer skills, customer service experience, familiarity with patient care
flow and insurance concepts, and an understanding of medical supply ordering and administration.
Medical assistant certification from accredited school required, and candidate must be phlebotomy
certified. 1-3 years of experience in an outpatient medical setting preferred.
Pay Scale: $14.50 - $26.50
Job Title: Surgery/Procedure Scheduler
Job Description: The Surgery/Procedure Scheduler schedules patient surgeries and outpatient
procedures, and performs other scheduling-related tasks for assigned medical specialties. Essential
duties and responsibilities include, but are not limited to: coordinating surgery/procedure times
between patient, hospital/outpatient surgery center and physician, pre-certifying procedures with
insurance companies, obtaining necessary equipment requested by physician for procedures, providing
pre- and post-procedure instructions to patients, assisting with patient inquiries, and following-up with
all parties to communicate any scheduling changes. Candidates must have strong interpersonal and
communication skills, proven organizational skills, and strong computer skills. One or more years of
surgery scheduling experience with a computerized scheduling system is preferred.
Pay Scale: $17.60 - $26.50
Job Title: Administrative Assistant
Job Description: The Administrative Assistant provides support for physicians and managers by
performing general clerical and administrative duties, and by coordinating operational programs.
Essential duties and responsibilities include, but are not limited to: providing administrative support by
scheduling meetings, filing, sorting mail, composing memos and minutes, generating reports, ordering
office supplies, managing bulk mail, coordinating trainings, maintaining timesheets, record-keeping,
managing invoices, and serving as back-up to the receptionist and other administrative assistants.
Candidates must have strong computer literacy, excellent customer relations skills, ability to multitask,
ability to proofread documents, and an understanding of basic computation. 2-3 years of progressive
administrative/secretarial experience in a busy office environment is preferred.
Pay Scale: $18.50 - $27.80
Job Title: Licensed Vocational Nurse (LVN)
Job Description: The LVN supports the physician and accompanying nursing staff in the delivery of
healthcare by performing patient care assessments and a variety of medically-related tasks. Essential
duties and responsibilities include, but are not limited to: providing initial nursing evaluations, managing
patient care flow, setting up exam rooms, assisting providers, performing designated diagnostic tests as
directed, drawing lab work, administering immunizations/injections/medications as directed, handling
clinical care telephone interactions, and communicating all significant clinical findings to providers.
Candidates must have basic computer skills, customer service experience, and an understanding of
patient care flow, medication administration, sterilization procedures, and insurance concepts.
Certification from an accredited school and current California LVN licensure required. Candidates must
be CPR certified, phlebotomy certified, and IV certified. 3 or more years of experience in an outpatient
medical setting preferred.
Pay Scale: $19.50 - $29.20
Job Title: Lead Licensed Vocational Nurse (LVN)
Job Description: The Lead LVN supports the clinical staff in the delivery of healthcare by performing
patient care assessments, clinically-related tasks, and administrative duties. Essential duties and
responsibilities include, but are not limited to: assisting with administrative and clinical operations of the
medical practice, managing patient care flow, handling all designated clinical care telephone
interactions, serving as a patient advocate, assessing work flow, and taking a leadership role in the
medical practice. Candidates must have strong computer and interpersonal skills, strong understanding
of patient care flow and insurance concepts, ability to problem solve and prioritize, solid understanding
of pharmacology and medication administration, and ability to correctly set up exam rooms.
Certification from an accredited school and current California LVN licensure required. Candidates must
be CPR certified, phlebotomy certified, and IV certified. 3 or more years of experience in an outpatient
medical setting with lead experience preferred.
Pay Scale: $20.40 - $30.60
Job Title: Operations Supervisor
Job Description: The Operations Supervisor is responsible for coordinating the administrative operations
of the Cedars-Sinai Medical Group offices through direct supervision of administrative support
personnel. Essential duties and responsibilities include, but are not limited to: coordinating all
administrative operations of the medical practices, overseeing administrative support activities,
maintaining budgetary compliance, hiring and training new employees, managing payroll, ensuring a
safe work environment, managing master schedules, and assisting senior management with monitoring
of performance measures. Candidates must have excellent verbal and written communication skills,
strong interpersonal skills, strong computer skills, a proven track record with customer service, and the
ability to motivate others to effect positive change. Bachelor’s degree and 3 or more years of medical
office experience (preferably in a multi-specialty medical group setting) required. Previous medical
office management, and/or supervisory experience preferred.
Pay Scale: $21.40 - $32.20
Job Title: Supervisor, Clinical Operations (LVN)
Job Description: The Supervisor, Clinical Operations (LVN) supports the physician and clinical staff in the
delivery of healthcare by performing operational oversight responsibilities, human resource
responsibilities, patient care assessments, and a variety of other medically-related tasks. The Supervisor,
Clinical Operations (LVN) performs both administrative duties and clinical services. Essential duties and
responsibilities include, but are not limited to: working in a collaborative role with the management
team, coordinating all administrative clinical functions, precepting new staff, and managing physician
and nurse schedules. Candidates must have proficient computer skills, proven customer service and
patient care skills, intermediate understanding of patient care and insurance concepts, ability to handle
provider correspondence and communications as related to clinical care, and strong interpersonal skills
in the areas of patient relations. Certification from an accredited school and current California LVN
licensure required. Candidates must be phlebotomy certified, CPR certified, and IV certified. 3 or more
years of experience in an outpatient medical setting preferred.
Pay Scale: $22.50 - $33.80
Job Title: Radiology Technician (Limited License)
Job Description: The Radiology Technician (Limited License) supports the medical practice by performing
permissible exams under the direction of the Radiology Supervisor. Essential duties and responsibilities
include, but are not limited to: preparing patients for specified radiological procedures, setting up
equipment appropriately, running processor and reviewing films, maintaining logs, sending out films for
formal readings, distributing reports to physicians, and handling patient educational needs. Candidates
must have basic computer skills, proven customer service, basic ability to correctly position patients for
procedures, and ability to perform procedures while maintaining patient privacy. X-Ray diploma from an
accredited school with current California certification and permits for chest, torso-skeletal, skull, and
extremity categories required. 1-3 years of experience in an outpatient medical setting preferred.
Pay Scale: $22.50 - $33.80
Job Title: Radiology Technician (CRT)
Job Description: The Radiology Technician (CRT) supports the medical practice by performing
permissible exams under the direction of the Radiology Supervisor. Essential duties and responsibilities
include, but are not limited to: preparing patients for specified radiological procedures, setting up
equipment appropriately, running processor and reviewing films, maintaining logs, sending out films for
formal readings, distributing reports to physicians, and handling patient educational needs. Candidates
must have the ability to work in multiple sites, basic computer skills, proven customer service, basic
ability to correctly position patients for procedures, ability to perform procedures while maintaining
patient privacy, and a general understanding of supply ordering and cost containment. Current
California certification as a Radiology Technologist (CRT) required, ARRT preferred. X-Ray diploma from
an accredited school with current California certification and permits for chest, torso-skeletal, skull, and
extremity categories required. 1-3 years of experience in an outpatient medical setting preferred.
Pay Scale: $22.50 - $33.80
Job Title: Clinical Nurse
Job Description: The Clinical Nurse supports the clinical staff in the delivery of direct healthcare by
performing a variety of patient care assessments, medically-related tasks and oversight responsibilities.
Essential duties and responsibilities include, but are not limited to: assuming responsibility and
accountability for the delivery of patient care, developing and revising patient care plans, triaging phone
calls, overseeing and managing patient care flow, preparing patients for the provider, and
communicating all significant clinical findings to the provider. Candidates must have strong computer
and customer service skills, strong understanding of medical supply ordering and cost containment,
strong understanding of patient care flow and insurance concepts, and proven leadership abilities.
Certification from an accredited school and current California RN licensure required. Candidates must be
CPR certified, phlebotomy certified, and IV certified. 3-5 years of experience in an outpatient medical
setting with specialty experience preferred.
Pay Scale: $33.30 - $49.90
Job Title: Supervisor, Clinical Operations (RN)
Job Description: The Supervisor, Clinical Operations (RN) is responsible for supervising the clinical staff
and clinical operations. Essential duties and responsibilities include, but are not limited to: supervising
all clinical operations and administrative responsibilities, overseeing and maintaining necessary staff
certifications and licensing requirements, coordinating administrative support activities, assisting senior
management with the monitoring of performance measures, and performing general nursing tasks and
functions. Candidates must have strong interpersonal skills in the areas of patient and physician
relations, a proven track record with customer service, the ability to motivate others, and strong
computer skills. A bachelor’s degree and 3 or more years of medical office experience preferred,
preferably in a multi-specialty medical group setting. Current California RN license required.
Pay Scale: $36.70 - $55.10
Job Title: Operations Manager
Job Description: The Operations Manager is responsible for the daily oversight of the administrative and
clinical operations of assigned practices and programs. The Operations Manager has budgetary
responsibility, functions as the key liaison with physicians and staff, promotes the productive growth
and operational structure of each functional area, supports employee growth and development,
participates in strategic planning and business development for areas of oversight, and functions as an
advocate for the needs of patients. Essential duties and responsibilities include, but are not limited to:
ensuring staff compliance with policies/procedures/protocols, assuming fiscal responsibility for areas of
oversight, establishing effective patient care processes and workflows, maintaining quality control
programs, and maintaining strong partnerships and collaborative communication across departments.
Candidates must have outstanding written and oral communication skills, fiscal management skills,
proven ability to lead and manage people, ability to promote effective collaboration and teamwork, and
strong computer skills. Bachelor’s degree and 3 or more years of medical office experience (preferably in
a multi-specialty medical group setting) required. Previous medical office management, and/or
supervisory experience preferred.
Pay Scale: $42.50 - $63.70
Job Title: Physician Assistant (PA)
Job Description: The Physician Assistant provides evaluation and treatment under the direction and
supervision of an affiliated physician—together, the collaborative physician and physician assistant
share responsibility for the health and welfare of patients. Essential duties and responsibilities include,
but are not limited to: providing medical authority when appropriate, performing complete physical
exams and assessments of patients, performing tests and procedures to augment physical findings,
documenting diagnoses, ordering tests, interpreting data and diagnostic results, prescribing
medications, and notating findings and treatment courses in patient charts. Candidates must be a
graduate from an accredited PA program with a current California PA certification and DEA license.
Candidates must be skilled in traditional disciplines of patient assessment and management. 1-3 years of
experience as a practicing Physician Assistant preferred. ACLS/PALS certification required.
Pay Scale: $46.80 - $70.20
Job Title: Nurse Practitioner (NP)
Job Description: The Nurse Practitioner provides a variety of duties required for the evaluation and
treatment of patients, performing a vital role in delivering effective and efficient quality care. Together,
the collaborative physician and Nurse Practitioner share responsibility for the health and welfare of
patients. Essential duties and responsibilities include, but are not limited to: assessment of patients’
health status, formulating appropriate diagnoses, developing and implementing treatment plans,
following-up with patients, and keeping the collaborating physicians informed. Candidates must be a
graduate from a NP program approved by the Board of Registered Nursing with a current, unrestricted
Nurse Practitioner license issued by the State of California and DEA license. 1-3 years of clinical nursing
experience preferred. Excellent interpersonal skills are essential.
Pay Scale: $49.20 - $73.80