Backing Up and Restoring Proloquo2Go™ with iTunes

Backing Up and Restoring
Proloquo2Go™ with iTunes
The following guide is meant to help you understand how to backup and restore, as well as
the rationale for the process used. Successfully backing up and restoring Proloquo2Go™
using iTunes requires that if you have a problem you change your iTunes settings to manual
sync before connecting your iPhone or iPod, because if you automatic sync, you could
overwrite your backup and no longer be able to restore from the backup. First the rationale for each step will be presented and on the following pages, the specific
technical steps will be explained. Also, note that it may take up to an hour to restore
depending on how much data is on your device. Additionally, this support document may be of
interest to you: http://support.apple.com/kb/HT1414
1. It is important to back up, especially when you make major changes to
Proloquo2Go.
Creating a back up by syncing with iTunes or creating a manual back up in iTunes saves all
of the data in Proloquo2Go, including system settings. This process may take quite some
time, up to an hour, or just a few minutes, depending on how much data is on your device.
2. Make sure that you change the settings to sync manually if you want to
restore.
Imagine that somehow you delete Proloquo2Go off of your iPod or iPhone. You plug it in
and “pow” it syncs your “changes”. You do not want your error or deletion of Proloquo2Go
to be saved. For this reason, if you need to restore make sure to first set iTunes to sync
manually. It gives you the control to plug in your device and Restore if you ever happen to
delete Proloquo2Go.
3. You can restore from a backup.
After making sure iTunes is set to sync manually, you simply plug your device back in and
click restore. When prompted, choose the correct backup. This process may take quite
some time, up to an hour, or just a few minutes, depending on how much data is on your
device.
© 2009 AssistiveWare
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1. It is important to back up regularly, especially when you make major
changes to Proloquo2Go. iTunes backs up your device when you sync
or you can backup manually.
Manual backup directions: Plug in your device. You
can then find your device in iTunes under Devices on
the left hand column. Right click (or control-click on a
Mac) and select Back Up. A backup will be created. You
will be able to see your backups in the Device section
of Preferences as seen in the figure in step two.
2. If you delete Proloquo2Go or there is a problem and you want to restore
for some reason, be sure that before you plug in your device you change
your settings so the device syncs manually. The reason for this is that if
you have auto sync on, you may overwrite your backup.
1. In iTunes, go to iTunes, and Preferences.
2. Then under Devices, check
Disable automatic syncing for
iPhones and iPods.
© 2009 AssistiveWare
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3. You can restore from a backup. If for some reason, you delete
Proloquo2Go or want to revert to your backup, you can use the restore
feature.
1. You will need to restore the
device from the screen shown
here, under Summary. First click
Restore.
2. Then choose, Donʼt Back Up
3. The device will go through a series of steps
4. When it is finished, you will be prompted. Choose Restore from the backup and select
the appropriate backup. Be patient.
Proloquo2Go is a trademark of AssistiveWare. iPhone, iPod, iTunes are trademarks of Apple, Inc., registered in the U.S. and
other countries. All other trademarks and registered trademarks are the property of their respective owners.
© 2009 AssistiveWare
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