PERSONAL MASTERY
Personal Effectiveness & Productivity
Emotional Intelligence 2.0™ for
Managers & Leaders
The key to improving relationship management & performance
Steven Sim
May 15 / July 7 / November 30, 2015
Group
Discount!*
10% discount for group of
3 or more received from
the same company for
the same programme.
Enjoy additional 10% off.*
Register online & pay with
Commercial Cards
Register online at pd.sim.edu.sg
*Terms & Conditions apply
Administrative Information
Emotional Intelligence 2.0™
for Managers & Leaders
May 15 / July 7 / November 30, 2015
9.00 am – 5.00 pm
Whether you are aware of them or not,
emotions are intertwined in everything
you think, do and say each day on the job,
in your career, and throughout your life.
Emotional intelligence (EQ) is how you
handle yourself and others on the job.
S$642.00 (SIM Members)
S$749.00 (Non-members)
Programme Outline
(inclusive of 7% GST)
For foreign delegates, please refer to clause 2.
•What is emotional intelligence?
•The business case for emotional
intelligence
•My view of my EQ
•Personal competence
•Social competence
•Six-month action plan and strategies via
Self-directed learning (SDL) and through
over continuous e-learning and training
portal (CET)
EQ is a ‘must-have’ skill for all levels of
managers and leaders. It is the
cornerstone skill for all management and
a critical component for developing
leadership.
By attending this programme, you will
uncover your EQ literacy, leading you to
improve relationship with co-workers,
enhance employees’ job satisfaction, gain
higher retention of employees, and
increase productivity and profitability.
Who Must Attend
Benefits to You
Programme Leader
EQ is the ability to use awareness of
emotions to manage behaviour and
relationships with others around you. You
will learn:
This programme will be conducted by:
•(Level 3) New managers
•(Level 4) Managers
•(Level 5) Senior managers; Directors
He began his career in the airline industry
in 1980 as a flight and ground training
instructor and commuter pilot. Later, he
joined Shell Oil Company, UK as business
partner for eLearning and training.
• Self-Management: Manage your
reactions effectively by making better
decisions and responding to challenges
and opportunities productively
Since joining TalentSmart Singapore,
Mr Sim has coached and trained hundreds
of leaders and managers from different
nationalities and countries. His coaching
clients include C-level leaders, executives,
flight crews and span industries ranging
from aviation to pharmaceutical in
governments, SMEs and Fortune 500
companies.
•Social Awareness: Awareness of the
emotions of others, including unspoken
cues and moods in a room
•Relationship Management: Manage
relationships by building, strengthening
and deepening your connections with
the people in your social network
He has acquired over a dozen of
professional coaching and emotional
intelligence certifications from around the
world. Sim has been awarded a Science
Degree in Aviation Training Technology
and Psychology from Texas State, Master
in HR, and Master in Management
Communication from Central Queensland
University.
People who develop their EQ,
communicate effectively, handles stress
well, make good decisions, handle conflict
productively, are better team players,
respond flexibly to change, influence
others more and provide top-notch
performance.
Singapore Institute of Management
Management House
41 Namly Avenue, Singapore 267616
*Unless otherwise stated
Tel:
+65 6248 9418 / 6246 6746
Fax: +65 6467 4401
E-mail:[email protected]
Enjoy additional 10% off.*
Register online & pay with
*Term & Conditions apply.
Group
Discount!*
Commercial Cards
1. Hotel Reservations (for foreign delegates)
Please contact us for assistance in hotel reservations.
Steven Sim is a master trainer and ICF
Coach for TalentSmart Inc., a San Diego
company based in California, USA.
•Self-Awareness: Awareness and
understanding of your own emotions,
tendencies, strengths and personal style
Early bird discount
available
10% discount for
group of 3 or more
received from the
same company for
the same programme.
2. Registration and Payment
A place will be reserved for you upon receipt of your registration by fax/email. Please inform us in writing of any change in your registration 14 days
before commencement of programme, after which 25% of programme fee
will be chargeable.
If no notification is received by commencement date, the full programme
fee will be charged.
For foreign delegates sponsored by their companies, GST is not
applicable. If payment is made through a local company, GST will apply.
Payment must be made by course commencement. All cheques/bank
drafts must be made payable to ‘Singapore Institute of Management’,
crossed and marked ‘A/C payee only’ with the programme title(s)
indicated on the back of the cheques. Mailing address can be found at the
bottom of this brochure.
3. Refund of Fees
If notice of withdrawal is given in writing:
• 100% refund for written notification 14 days before commencement
• 75% refund for written notification within 14 days before commencement
• After commencement/No show – No refund
4. Changes to Programme
Changes in programme date, time, fees and speakers may occur due to
unforeseen circumstances. However, SIM will ensure that every effort will
be made to inform participants of the change. SIM reserves the right to
cancel the programme due to unforeseen circumstances.
5. Customised Learning and Development Solutions
For enquiries, please call us at +65 6248 6139 or email us at
[email protected]
*Term & Conditions apply.
For more information on SIM programme and services, please visit our
website at www.sim.edu.sg/pd
Qualifying companies may apply for Productivity and Innovation Credit
(PIC). For more details, please visit www.iras.gov.sg or email
[email protected]
EMOTIONAL INTELLIGENCE 2.0™ FOR MANAGERS & LEADERS
Registration Form
(compulsory information)
Name: Mr/Ms
(As in identity card or passport. Please underline your surname)
Nationality:
Singaporean
PR
July 7, 2015 November 30, 2015
Fees : S$ 600.00 (SIM Members) S$ 700.00 (Non-members)
7% GST: S$ 42.00 S$ 49.00
Total : S$ 642.00 S$ 749.00
Others
(please specify)
For foreign delegates, please refer to clause 2 above.
Non-members are welcome to sign up for SIM membership to enjoy the
discounted rate. To sign up, please visit www.sim.edu.sg/ms, e-mail
[email protected] or call 6248 9489.
NRIC No.
Job Title:
Contact Person’s Details
Tel: (Hp)
(O)
Name: Mr/Ms
E-mail:
Fax:
Job Title:
(if different from participant)
Company:
Tel: (Hp)
(O)
Address:
E-mail:
Fax:
Please fax or send registration form and cheque (by mail) to Mr Renzo Castro (PGM), Singapore Institute of Management, Management House, 41 Namly Avenue, Singapore 267616
Fax: +65 6467 4401. We will acknowledge receipt of your registration by post, e-mail or phone. Your registration is subject to agreement of the terms and conditions governing personal
data protection, which can be accessed via http://pd.sim.edu.sg/pdpa. GST Registration No: MB-8200000-8
RT-MAR2015
Participant’s Details
Date: May 15, 2015