PERSONAL MASTERY Personal Effectiveness & Productivity Emotional Intelligence 2.0™ for Managers & Leaders The key to improving relationship management & performance Steven Sim May 15 / July 7 / November 30, 2015 Group Discount!* 10% discount for group of 3 or more received from the same company for the same programme. Enjoy additional 10% off.* Register online & pay with Commercial Cards Register online at pd.sim.edu.sg *Terms & Conditions apply Administrative Information Emotional Intelligence 2.0™ for Managers & Leaders May 15 / July 7 / November 30, 2015 9.00 am – 5.00 pm Whether you are aware of them or not, emotions are intertwined in everything you think, do and say each day on the job, in your career, and throughout your life. Emotional intelligence (EQ) is how you handle yourself and others on the job. S$642.00 (SIM Members) S$749.00 (Non-members) Programme Outline (inclusive of 7% GST) For foreign delegates, please refer to clause 2. •What is emotional intelligence? •The business case for emotional intelligence •My view of my EQ •Personal competence •Social competence •Six-month action plan and strategies via Self-directed learning (SDL) and through over continuous e-learning and training portal (CET) EQ is a ‘must-have’ skill for all levels of managers and leaders. It is the cornerstone skill for all management and a critical component for developing leadership. By attending this programme, you will uncover your EQ literacy, leading you to improve relationship with co-workers, enhance employees’ job satisfaction, gain higher retention of employees, and increase productivity and profitability. Who Must Attend Benefits to You Programme Leader EQ is the ability to use awareness of emotions to manage behaviour and relationships with others around you. You will learn: This programme will be conducted by: •(Level 3) New managers •(Level 4) Managers •(Level 5) Senior managers; Directors He began his career in the airline industry in 1980 as a flight and ground training instructor and commuter pilot. Later, he joined Shell Oil Company, UK as business partner for eLearning and training. • Self-Management: Manage your reactions effectively by making better decisions and responding to challenges and opportunities productively Since joining TalentSmart Singapore, Mr Sim has coached and trained hundreds of leaders and managers from different nationalities and countries. His coaching clients include C-level leaders, executives, flight crews and span industries ranging from aviation to pharmaceutical in governments, SMEs and Fortune 500 companies. •Social Awareness: Awareness of the emotions of others, including unspoken cues and moods in a room •Relationship Management: Manage relationships by building, strengthening and deepening your connections with the people in your social network He has acquired over a dozen of professional coaching and emotional intelligence certifications from around the world. Sim has been awarded a Science Degree in Aviation Training Technology and Psychology from Texas State, Master in HR, and Master in Management Communication from Central Queensland University. People who develop their EQ, communicate effectively, handles stress well, make good decisions, handle conflict productively, are better team players, respond flexibly to change, influence others more and provide top-notch performance. Singapore Institute of Management Management House 41 Namly Avenue, Singapore 267616 *Unless otherwise stated Tel: +65 6248 9418 / 6246 6746 Fax: +65 6467 4401 E-mail:[email protected] Enjoy additional 10% off.* Register online & pay with *Term & Conditions apply. Group Discount!* Commercial Cards 1. Hotel Reservations (for foreign delegates) Please contact us for assistance in hotel reservations. Steven Sim is a master trainer and ICF Coach for TalentSmart Inc., a San Diego company based in California, USA. •Self-Awareness: Awareness and understanding of your own emotions, tendencies, strengths and personal style Early bird discount available 10% discount for group of 3 or more received from the same company for the same programme. 2. Registration and Payment A place will be reserved for you upon receipt of your registration by fax/email. Please inform us in writing of any change in your registration 14 days before commencement of programme, after which 25% of programme fee will be chargeable. If no notification is received by commencement date, the full programme fee will be charged. For foreign delegates sponsored by their companies, GST is not applicable. If payment is made through a local company, GST will apply. Payment must be made by course commencement. All cheques/bank drafts must be made payable to ‘Singapore Institute of Management’, crossed and marked ‘A/C payee only’ with the programme title(s) indicated on the back of the cheques. Mailing address can be found at the bottom of this brochure. 3. Refund of Fees If notice of withdrawal is given in writing: • 100% refund for written notification 14 days before commencement • 75% refund for written notification within 14 days before commencement • After commencement/No show – No refund 4. Changes to Programme Changes in programme date, time, fees and speakers may occur due to unforeseen circumstances. However, SIM will ensure that every effort will be made to inform participants of the change. SIM reserves the right to cancel the programme due to unforeseen circumstances. 5. Customised Learning and Development Solutions For enquiries, please call us at +65 6248 6139 or email us at [email protected] *Term & Conditions apply. For more information on SIM programme and services, please visit our website at www.sim.edu.sg/pd Qualifying companies may apply for Productivity and Innovation Credit (PIC). For more details, please visit www.iras.gov.sg or email [email protected] EMOTIONAL INTELLIGENCE 2.0™ FOR MANAGERS & LEADERS Registration Form (compulsory information) Name: Mr/Ms (As in identity card or passport. Please underline your surname) Nationality: Singaporean PR July 7, 2015 November 30, 2015 Fees : S$ 600.00 (SIM Members) S$ 700.00 (Non-members) 7% GST: S$ 42.00 S$ 49.00 Total : S$ 642.00 S$ 749.00 Others (please specify) For foreign delegates, please refer to clause 2 above. Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign up, please visit www.sim.edu.sg/ms, e-mail [email protected] or call 6248 9489. NRIC No. Job Title: Contact Person’s Details Tel: (Hp) (O) Name: Mr/Ms E-mail: Fax: Job Title: (if different from participant) Company: Tel: (Hp) (O) Address: E-mail: Fax: Please fax or send registration form and cheque (by mail) to Mr Renzo Castro (PGM), Singapore Institute of Management, Management House, 41 Namly Avenue, Singapore 267616 Fax: +65 6467 4401. We will acknowledge receipt of your registration by post, e-mail or phone. Your registration is subject to agreement of the terms and conditions governing personal data protection, which can be accessed via http://pd.sim.edu.sg/pdpa. GST Registration No: MB-8200000-8 RT-MAR2015 Participant’s Details Date: May 15, 2015
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