ELECTRICITY OMBUDSMAN, RAJASTHAN JAIPUR Case No. : EOR - 230/2015 In the matter of representation filed before the Electricity Ombudsman, Rajasthan, Jaipur by Shri Sanjay Kumar Godara, Jaipur c/o 132KV GSS RRVPNL, Gotan Tehsil- Merta City, District- Nagaur PIN – 342 902 Appellant v/s Jaipur Vidyut Vitran Nigam Limited, Vidyut Bhawan, Janpath, Jaipur – 302 005 Represented by Appellant: Respondent: Respondent Shri Sanjay Kumar Godara XEN (CD - I) JVVNL, Jaipur Smt. Anuradha Upadhyay, Advocate Heard on 23.3.15 in presence of Appellant: Shri Sanjay Kumar Godara Respondent: XEN (CD - I) JVVNL, Jaipur Smt. Anuradha Upadhyay, Advocate Coram D. R. Mathur Electricity Ombudsman, Rajasthan Award Date: 24.3.15 Registration of the case 1. The Appellant filed the representation before the Electricity Ombudsman, Rajasthan on 12.1.15 which was registered at Case No. EOR – 230/2015 on 12.1.15. 1 Brief of the case 2. The Appellant is having a single phase domestic connection (a/c no. 2418/0432) of 5 kW in the flat No. S-1, Plot no. 242, Nemi Nagar Extension, Vaishali Nagar, Jaipur. The minimal facts leading to this representation are narrated hereunder: 1) For releasing electric connections to the residents of the plot, including the Appellant, the Respondent installed a transformer in front of main gate, blocking the passage, which was allegedly illegal. 2) The Appellant approached the City Circle Forum of the Respondent at Jaipur for redressal of his grievance but that Forum did not decide the case within the specified period. 3) Aggrieved by the Forum’s non-decision, the Appellant filed the representation before the Electricity Ombudsman for redressal of his grievance. Representation 3. The representation along with documents submitted by the Appellant, averred as under: 1) The Appellant purchased the flat with open parking on 22.1.13. He applied for electric connection on 22.3.13. On 30.6.13 he came to know that a Transformer and a Pole have been installed in front of both gates of his parking and due to which parking is blocked. 2) The Appellant met the AEN (A-IV), Jaipur on 1.7.13 with objection letter and with a request not to charge the transformer & displace the same along with structure which was installed illegally in front of the Appellant’s parking No. 1. By that time the transformer was not charged. The Appellant also met the XEN (CD-I), Jaipur on the same day and gave the similar application. He assured for positive response. 3) The Appellant again served a registered letter on 7.7.13 to AEN (A-IV) who, in reference to that letter wrote a letter to AEN (M-I), Jaipur on 2.8.13 to solve the complain and inform the Appellant. The Appellant also sent a registered letter for the same complaint on 16.9.13 to AEN (M-I) but in vain. 4) Then the Appellant made an application to the Superintending Engineer (Jaipur City Circle) on 19.6.14 for redressal of grievance but no decision or reply was received. 5) Relief sought from Electricity Ombudsman: To order JVVNL to displace the illegally installed distribution transformer & structure from the Appellant’s parking gate due to which the Appellant’s parking has been blocked. 2 Processing of the case 4. The notices were served on 13.1.15. A copy of the representation received from the Appellant was forwarded in terms of the Regulation 7(1) of the RERC (Settlement of Disputes by Electricity Ombudsman) Regulations, 2010 (Electricity Ombudsman Regulations in short), to the Respondent and the Forum for sending reply / comments/ factual report, so as to reach to the Electricity Ombudsman by 26.2.15 along with necessary supporting documents and the proof of serving a copy of the same to the Appellant. 5. The Appellant was also asked to furnish his comments, if any, on the Respondent’s reply, to the Electricity Ombudsman by 10.3.15 along with a proof of serving a copy of the same to the Respondent. Replies, comments and arguments 6. The Respondent furnished the reply to the representation on 26.2.15 along with a proof of serving a copy of the same to the Appellant. 7. No reply/ comment on the Appellant’s representation were received from the Forum. 8. The Appellant furnished the comments on the Respondent’s reply on 11.3.15 along with a proof of serving a copy of the same to the Respondent. 9. The case was heard on 23.3.15 in presence of authorised representatives of both the parties, listed above. 10. The Respondent’s reply along with the Appellant’s comments thereupon and the arguments during the hearing as furnished by both the parties, have been summarised as under: 1) The Respondent submitted that at the said Plot No. 242, seven flats have been constructed by the developer. Shri Nema Ram was the first applicant of the building, applied for new connection on 19.2.13. Then the Appellant applied for electricity connection on 22.3.13. The JEN visited the site and reported that estimated designed demand of the complete building was 36 KVA and connection was not feasible from existing system and recommended to install new 100 KVA S/s. 2) The AEN (HTM –I) proposed estimate for 100 KVA S/s which was sanctioned by the SE (JCC) vide letter dated 24.4.13. Accordingly demand notice to Shri Nema Ram was issued on 7.5.13 by the AEN (AIV). The amount was deposited by the applicant on 3.6.13, the work was completed on 26.6.13, service connection order was issued on 12.7.13 and connection to Shri Nema Ram was released on 9.8.13. 3 3) The Appellant applied for the new connection on 22.3.13 when the case file of Shri Nema Ram was under process for sanction of installation of new S/S. After the sanction from the SE (JCC) the demand notice to the Appellant was issued on 7.5.13, the amount was deposited on 2.7.13, service connection order was issued on 12.7.13 and the connection was released on 9.8.13. Now The Appellant has approached the Electricity Ombudsman with prayer to displace/shift the transformer installed in front of the building. 4) The statement of the Appellant that he was informed by his relative is not correct because he was well aware with the fact regarding the place where the transformer was installed and the work was done with his consent. The transformer was installed on the application of Shri Nema Ram who firstly applied for an electricity connection for his flat and the Appellant, Shri Sanjay Kumar Godara was the second applicant in the same building. 5) The Respondent further submitted that the Clause 2 (ii) of TCS-2004 provides that in case of premises to which supply of electricity is sought on LT and a transformer is to be provided and if space on public land for providing transformer is not available, space has to be provided in the premises by the consumer whereas in this case, the transformer was installed on public place. 6) The Respondent therefore prayed that the case filed by the Appellant is not maintainable in the eye of law; accordingly the Electricity Ombudsman may dismiss the case with cost. 7) In reference to the Respondent’s above reply, the Appellant stated that In fact, Discom Engineers didn’t want to make feasible on existing system. There is a S/S of transformer of 100 kVA capacity installed in this area and as per RTI information given by AEN (A-IV) the peak load on that S/S was 70A, 76A & 82A, thereby utilizing 62 kVA capacity. Therefore they can use full capacity of S/S by giving connection to the Appellant. In future, capacity of S/S can be augmented with replacement of transformer with 250 kVA capacity at same place. 8) The transformer was said to be installed with the consent of the first applicant Shri Nema Ram but how he can give consent to install a transformer in front of other’s registered parking. 9) The Appellant further stated that the section 42(1) of Electricity Act2003 provides that it shall be the duty of distribution licensee to develop and maintain an efficient, co-ordinated and economical distribution system in his area of supply and to supply electricity in accordance with the provisions contained in that Act. He also suggested some other alternatives for releasing the connection and to remove the transformer under reference. 4 10) During the hearing, both parties argued their respective written statements. The Respondent mentioned that the technical feasibility of the system cannot be judged by the Appellant. The said transformer was installed as per the system requirement. However, the same was mounted on a single support occupying about 2’x2’ space only and that too by using the space in front of common boundary wall so as to occupy the minimum possible space in front of the Appellant’s plot. Settlement by Conciliation 11. Both the parties were explained about the factual position of the case within the framework of the Act/ Rules and the Regulations made there under and were advised in view of the Regulation 7(2) of the Electricity Ombudsman Regulations, to reach some settlement of the representation but no settlement could be reached. They furnished a written statement in this regards. The Electricity Ombudsman, therefore, analysed the case and accorded the decision as hereunder. Analysis of the case 12. Based on the written statements / documents provided by both the parties, arguments made during the hearing and considering the applicable provisions of the Act, relevant Rules & Regulations, Tariff and TCS etc, the case has been analysed as under: 1) The Appellant’s grievance was of Non-monetary nature as per the Regulation 3(2) of the RERC (Guidelines for Redressal of Grievances) Regulations, 2008. Therefore, as per the Regulation 4(3)(1) of those Regulations, the jurisdiction of the Forum was as under: 4. Establishment of Forum: (3) The jurisdiction of the Forum will be: (1)Grievances of Non-monetary/general nature: (a) Divisional Forum-Grievance of LT supply consumers of the Division (b) Circle (District) Forum-Grievance of HT supply consumers of the Circle (c)Corporate Forum-Grievance of EHT supply consumers (Underlined for emphasis) 2) In this case, the Appellant was an LT supply consumer, as such, the Divisional Forum was the competent Forum to register and decide the case. The Appellant submitted the application for redressal of grievance to the Superintending Engineer (Jaipur City Circle) of the Respondent and not to the appropriate Forum for redressal of the grievance under the aforesaid Regulations. 3) In view of above, the Electricity Ombudsman cannot consider such representation, being premature under the provisions of the Electricity Ombudsman Regulations. 5 4) Under the circumstances of the case, the Appellant’s representation being not found admissible for consideration by the Electricity Ombudsman, the merit of the case has not been analysed here. Award on Representation 13. Based on analysis of the case as above, the Electricity Ombudsman hereby pass the award under Regulation 8 of the Electricity Ombudsman Regulations, as under: 1) The Appellant’s representation under reference, being premature for consideration by the Electricity Ombudsman, is hereby rejected. The Appellant may first approach the appropriate Forum, for redressal of the grievance under the RERC (Guidelines for Redressal of Grievances) Regulations, 2008. 2) No order as to costs. (D. R. Mathur) Electricity Ombudsman, Rajasthan 6
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