1. No category

How to Update Jurisdiction Information
on the IRP Website:
A Guide for Website Coordinators
Last Updated January 29, 2014
This document outlines how to log in, make updates to jurisdiction registration information, add or
delete staff members from the IRP, Inc. website, and designate IRP roles for specific jurisdiction
contacts.
About the Role of IRP Website Coordinator: The IRP website coordinator will be responsible for updating
jurisdiction information on the IRP website. This individual will be provided with new login credentials,
which will allow him/her to make updates to jurisdiction registration information, add or delete staff
members from the IRP, Inc. website, and designate IRP roles for specific jurisdiction contacts.
Jurisdiction Information on the IRP Website: Jurisdiction registration information is provided on IRP’s
website as reference for carriers, other jurisdictions, jurisdiction system providers, and other interested
parties. IRP’s website is visited by approximately 7,000 individuals a month. It is important that this
information reflects current jurisdiction information. The website coordinator is responsible for ensuring
the registration information is always up-to-date on the IRP website.
Confidentiality: This individual may have access to confidential and protected information and will have
to sign a confidentiality agreement. Per this agreement, the website coordinator will protect
confidential information on the website and limit disclosure or use of such confidential information,
consistent with jurisdictional laws and regulations, and protect this information from any use or
disclosure that is not specifically authorized within the description of the website coordinator role. The
website coordinator is not to share the log-in information with others, as he/she is the only person
authorized to log in on behalf of the jurisdiction.
Logging In
You will need to log in as your
jurisdiction in the box titled “Sign In” at
the top right of the home page,
http://www.irponline.org.
Username: Your username is your jurisdiction’s name:



In lower case
Full name – no acronyms
Include spaces if applicable – i.e., “north carolina”
Password: If it is your first time logging in, click “Forgot your password?” You
will be asked to enter your email address or username. Enter your
jurisdiction’s name as the username, per the above. Do not enter your email
address, as that will only reset your personal, individual website account. Once you have entered your
username and the validation code provided, click “Reset Password” to receive an email to create the
password. Once you have established the password, keep it in safe, secure place.
Background: Your Separate Personal Account
When logging in with your personal account, the username will be the email address, different from the
jurisdiction username. Through your personal account, you will be able to see the group pages for any
IRP committees or task forces of which you are a member. You can also make changes to your own
contact information.
If you are already logged in under your personal individual account, log off first before accessing as the
jurisdiction website coordinator.
Updating Jurisdiction Registration Information and Roles for Jurisdiction Contacts
After you log in, you will see
the profile home page.
Click “Edit” to update
jurisdiction data and roles for
jurisdiction contacts.
You will then be at the “Edit My Member
Profile” page.
On the “Edit My Member Profile” page you will be able to update a variety of fields:
Jurisdiction contact information



This is the general contact
information for the IRP office, not
a specific individual.
The specific items are address,
website(s), general email box (if
applicable), main phone number,
and fax number.
This information is accessible to
the general public, including
carriers, who look up your
jurisdiction in the jurisdiction
directory.
Roles for specific jurisdiction contacts





Each jurisdiction has individuals assigned to
specific roles. The first role listed on the
“Edit My Profile” page is IRP Chief
Administrator. See
http://www.irponline.org/?page=Roles for
role definitions.
To update, simply type in the first and last
name only.
No additional information is needed.
If your jurisdiction does not have anyone in
that role, type “n/a”. Do not leave it blank.
If there is a change in voting member, IRP,
Inc. will need a written notification from the person selecting the voting member, typically the chief
administrator. An email notification will suffice. No such written notification is needed for other
roles.
Password

You can change the password
for the jurisdiction website
coordinator account.
Jurisdiction registration information
There is a lot of jurisdiction registration information you can update on the “Edit My Member Profile”
page.



The fields include:
o Cab Cards
o Credits/Refunds
o Fee Schedules
o Maximum Weights
o Registration Periods
o Restricted Plates
o Trip Permits
o Wreckers Registration
o IRP Platform
Descriptions of the above fields, when
relevant, are shown on the “Edit My
Member Profile” page.
Specific guidelines for cab card and fee
schedule updates:
o If you want to see the current information, click “download file.”
o To change this information:
 Delete the current file
 Upload the updated document
o Cab cards: see the website coordinator page for a cab card template and guidelines
requiring a memo on letterhead notifying other jurisdictions.
o Fee schedules: See the IRP Fee Schedule Change Procedure. Per the change procedure,
your jurisdiction will also need to send a memo to [email protected] stating the fee
schedule change, and including the explanation of fee change, date the fee change
becomes available, and a contact person for questions or concerns. The current and
upcoming fee schedules are viewable on your jurisdiction’s page. Typically, past fees
from the past five years are available on the fee schedules page.
Adding or Deleting Staff Members
Select “Manage Profile”
in the “My Profile” menu
on the top right.
From the “Manage Profile” page, select
sub-accounts.
Note that many of the options on this
page, including Invoicing, Payments &
History and Community are not
applicable in the set-up of the IRP
current website.
Adding new staff
Enter the email address(es) in “invite
new members” field.
They will receive an email indicating
they’ve been invited to join the
International Registration Plan, Inc.
community. The email will include a link
they will click on to join.
Note: The website also allows you to give
the individual(s) a direct link. However,
we recommend you use the “Invite New
Members” functionality to ensure
control of who receives the invitation.
After the individual clicks on the link, the
IRP, Inc. office will approve the new account. Plan on a delay of one business day before the staff
member is approved.
The individual will receive confirmation of the status. This first email will indicate “Once we review your
registration and you have been approved, you will receive an email with your sign in information.” After
being approved, another email to the individual will indicate registration has been reviewed, what their
username is (their email address), and that they should sign in with the password they have created.
If this individual has an IRP role for your jurisdiction, you can add the role when sending the initial
invitation to the individual.
Removing former staff
From the Sub-Accounts page, scroll down.
You will see a list of all your jurisdiction staff
who are registered on the IRP website.
To remove staff who no longer work in your
office, select the
suspend this member’s
account button. This individual will show up
as suspended until the removal is approved
by the IRP, Inc. office.
Updating staff information
Currently, all website users with accounts can update their own contact information, such as address or
phone number. Website coordinators also have the option to update individual staff contact
information by selecting the edit this member’s bio
button. However, it is encouraged that
individual staff members update their own information. That said, if you have an all-office change (such
as a moved address), it might be more efficient to have the website coordinator make all the changes.
IRP requests that you do not use the “detach” nor “sign in as this member” option buttons.
Questions
Do you have questions that are not addressed in this document? Contact IRP at [email protected] or
(703) 963-2326.