Message from the President and Chair of the Board of Directors Dear Friends of Goodwill: Imagine having a disability and feeling hopeless. Imagine being homeless with no source of income. Imagine being an ex-offender and not having the resources to provide for yourself. What do you do? Where do you turn? How do you move on? The most basic patterns are based on repetition. Thanks to your continued support, Goodwill Industries of South Texas has been providing hope, dignity, and independence for people with disabilities or other barriers to employment since 1948. When you donate your unwanted, gently-used items to Goodwill, multiple times during the year, you help someone in our community find hope. When you shop Goodwill often, you help someone in our community find dignity. When you hire Goodwill for commercial services such as document destruction, custodial, or even grounds keeping, you help people in South Texas find independence. These are the patterns – donating, shopping, and hiring Goodwill - that shape South Texas. Together, in 2011 we continued to grow our donated goods program and earned $5.4 million, resulting in an 8% increase over 2010. Other highlights during the year included the relocation of the Goodwill in Portland, where we premiered “the new Goodwill experience.” Goodwill in Portland is the first Goodwill Store to feature fully bar coded merchandise and digital messaging. Because of its success, the new Goodwill experience will be integrated into future Goodwill stores. We also opened five new, conveniently located Donation Stations throughout South Texas – increasing awareness for the Donate Movement, a social responsibility call to action that focuses on the positive impact of donating to Goodwill. To maintain the highest level of public trust, Goodwill implemented a loss prevention program, which has proven to be paramount in protecting Goodwill’s resources. Our document destruction division achieved certification with the National Association for Information Destruction, Inc. (NAID), the international trade association for companies providing information destruction services. NAID certification means Goodwill surpassed strict security guidelines for the document destruction. In addition, for the second consecutive year, Goodwill partnered with the CA$H Coalition to provide free tax preparation services at three of our stores for individuals and families who made less than $50,000. Through the Volunteer Income Tax Assistance (VITA) program, almost 1,900 income tax returns were submitted, more than doubling the amount prepared in 2010, and equaled over $2.6 million in total tax refunds, providing a positive economic impact. Our success in 2011 allowed us to serve almost 4,300 individuals throughout South Texas and we achieved a job placement rate of 81%. Overall, 2011 showcased Goodwill’s pattern of commitment and dedication to the people we serve. We would not be able to fulfill our mission without your continuous support. By donating to Goodwill, shopping at Goodwill, and utilizing Goodwill’s commercial services, multiple times, you help us provide job training and valuable work experience for the people we serve. Join us, as we continue the pattern to expand and help South Texans with disabilities and other barriers to employment move closer to achieving their dreams. We appreciate your support of Goodwill and together we can touch even more lives through the power of work. John W. Owen, President & CEO and Mark Adame, Chair, Board of Directors Mark Adame, Chair, Board of Directors John W. Owen, President & CEO Officers of the Board Executive Staff Mark Adame Betty Frantum Peter Avots Debbie Seeger Mary Teeter John W. Owen President/CEO V.P. of Workforce Development V.P. of Operations V.P. of Administration & CFO Dir. of Commercial Operations Chair Vice Chair Corporate Secretary Corporate Treasurer Past Chair & Dir. Emeritus President/CEO Statement of Financial Position Director Emeritus Paul J. Piper Julio C. Reyes Leslie Robertson John Seaman Ken Schrom Jennifer J. Staff Rendell C. Webb, Jr. Director Emeritus Dan King Chad Magill Edwin J.J. Mickley IX Randy Murphy Otis Peaks Dir, of Donation Operations Dir. of Information Technology Dir. of Loss Prevention Dir. of Mktg. & Communications Sales mentees Jacob RamirezDir. andof SeanRetail Konz, GoodGuides Dennis Terry Willie Green Carlos Garcia Marjorie Boudreaux Rebecca Potter 129,106 196,950 29,185 253,441 Accounts Payable Accrued Liabilities Short-Term Note Payable Current Maturities of Long-Term Indebtedness 151,647 311,668 371,573 191,398 68,825 Total Current Assets John W. Owen Rachel V. Loera Daniel R.Owen John Spencer Stephen Baker Roy L. Pell Ralph Diaz Bud Harris Jim D. Kaelin, Sr, Leo R. Barrera, Jr. Roger Brandt Peggy Brisgill John Carlson Rosie Collin Pat Covington Matt Crocker Carlos De La Garza Brian Devaney Liabilities & Net Assets Assets Cash Temporary Investments Accounts Receivables Donated Goods Prepaid Insurance & Expenses Directors of the Board Total Current Liabilities Long-Term Indebtedness 608,683 1,282,386 Total Liabilities 1,891,069 Net Assets Temporary Restricted Unrestricted 0 2,271,346 Total Net Assets Total Liabilities & Net Assets 2,271,346 4,162,415 1,095,111 Lease Deposits Land Held for Resale Land, Building & Equipment – Net of Accumulated Depreciation 7,050 412,104 2,648,150 Total Assets 4,162,415 4% 2011 Total Expenses 9,477,990 .2% 28% 2011 Total Revenue 11,382,543 Donated Goods Program Public Support Workforce Program Commercial Services Program Miscellaneous 5,948,729 1,748,393 457,357 3,162,810 41,754 Funds Available For Expansion 193,033 Independent Auditor: : Gowland, Strealy, Morales & Company 52% 4% 15% Donated Goods Program Administration Workforce Program Commercial Services Program G o o d w il l Fa cts : 9% 7,067,595 425,022 2,743,398 953,496 25% 63% 4% 4 ,2 9 0 Cl ie n ts Se rve d – Co m p eti ti ve Em p loy m e n t – 28 1 Cl ie n ts P la ce d In to – 22 7, 434 s – 20 9 rs N u m b e r o f D o n o by G o o d w il l Co m m e rc ia l Co n tra ct Cl ie n ts Em p loye d H T W O R G F O N R E T T A 2 01 1 : A P
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