O365 vs Hosted Exchange Sensitivity: Confidential 9 October 2014 1

O365 vs Hosted Exchange
Sensitivity: Confidential
9 October 2014
1
Microsoft Office 365
Sensitivity: Confidential
9 October 2014
2
Agenda
• 0365 : basics
• 0365 : change preview
• Hosted exchange : basics
• Hosted exchange vs O365
Definition
Store important documents
Share expertise using personal My Sites
Share documents, task lists, and schedules
in sync using team sites
• Work effortlessly with partners and customers
by creating sites to share information securely
• 10GB per tenant + 500 MB per user
• SkyDrive Pro Onedrive for business 1 TB / user
•
•
Pay-as-you-go, per-user licensing
Complete Office experience with services
integration in Office 365 (up to 5 PC, 5tablets, 5
phones)
• Simplified user set-up to pre-configure services
• The latest full, rich version of the Office apps,
including Office Web Apps Office Online
• Familiar Office user experience
•
•
•
50GB Mailbox
Outlook and Outlook Web App
Premium antivirus/anti-spam (Forefront)
Shared calendars, contacts, and tasks
Mobile email for most mobile devices including
BlackBerry, iPhone, Nokia, Windows Phone
• Email archiving and compliance capabilities
• Instant messaging and presence
• PC-to-PC audio and HD video calling
• Click-to-communicate from Outlook, SharePoint,
and other Office Applications
• Online meetings with PC-audio, video
conferencing & screen sharing
• Single click meeting creation & join from Outlook
• Calendar integration with Outlook and Exchange
•
•
•
•
•
Portfolio & Pricing : Normal mode
* Promo until 31-10-2014
Microsoft Office
365 exchange
start
MS naming
Stars Products
Microsoft Office
365 exchange
comfort
Microsoft Office
365 Start
Microsoft Office
365 Start +
Microsoft Office
365 Maxi +
Microsoft Office
365 Intense
Microsoft Office
365 Intense +
Kiosk
Plan1
P1
P2
M
E1
E3
1+
1+
< 25
< 25
< 250
1+
1+
IT know
Low
Medium
Low
Low
Medium
Medium
Medium
Exchange
2 GB
50 GB
50 GB
50 GB
50 GB
50 GB
Unlimited
Bizz hours
Bizz hours
Bizz hours
Bizz hours
Bizz hours
7,2
21
Company size
SharePoint
Office Online
View attach only
Office pro plus
Lync
AD
One Drive for
Business (25GB)
Support NL/FR
Normal Price
€/user / month
Bizz hours
Bizz hours
1,8
3,8
6,1
4,7*
11,5
9,9*
13,6
11,7*
You can only mix products with the same color
Portfolio & Pricing : Normal mode
Prices are in € by month by user.
* Promo until 31-10-2014
Microsoft Office
365 exchange
start
MS naming
Microsoft Office
365 exchange
comfort
Microsoft Office
365 Start
Microsoft Office
365 Start +
Kiosk
Plan1
P1
0 to 50 seats
1,8
3,8
51 to 100
seats
1,8
3,6
N/A
N/A
More than 100
seats
1,7
3,5
N/A
N/A
6,1
4,7*
! Volume discount are applied by product and not by customers
Microsoft Office
365 Maxi +
P2
11,5
9,9*
Microsoft Office
365 Intense
(ex Comfort)
Microsoft Office
365 Intense +
(ex Intense)
M
E1
E3
11,7*
7,2
21
N/A
7,0
20,4
N/A
6,8
19,8
13,6
Portfolio & Pricing : Agent mode
• What?
– You as a partner can buy the licence Microsoft Office 365 on your
name. Proximus will bill you and you can bill your customers.
(resselling)
– That concerns the products
•
•
•
•
•
Microsoft Office 365 Exchange Start (Kiosk)
Microsoft Office 365 Exchange Comfort (EOP1)
Microsoft Office 365 Maxi+ (Medium business)
Microsoft Office 365 Intense (Enterprise E1)
Microsoft Office 365 Intense+ (Enterprise E3)
Portfolio & Pricing : Agent mode
• Why?
– We want you to be able to do bundeling
• The advantages?
–
–
–
–
–
Payment by month for the partner and not by year
Provisionning easy (automatic). With Microsoft is not so easy.
Rebating easy.
easy
Everybody can have it, you don’t need to be MS club.
The partner receive their bill via their telecom invoice.
Link to more info
Portfolio & Pricing : Agent mode
Prices are in € by month by user.
Microsoft Office
365 exchange
start
MS naming
Microsoft Office
365 exchange
comfort
Microsoft Office
365 Start
Microsoft Office
365 Start +
Microsoft Office
365 Maxi +
Microsoft Office
365 Intense
(ex Comfort)
Microsoft Office
365 Intense +
(ex Intense)
Kiosk
Plan1
P1
P2
M
E1
E3
0 to 15 seats
1,8
3,1
N/A
N/A
11,2
6,0
17,0
16 to 50 seats
1,8
3,0
N/A
N/A
10,7
5,7
16,3
51 to 150 seats
1,7
2,8
N/A
N/A
9,9
5,3
15,2
More than 150
seats
1,7
2,6
N/A
N/A
9,6
5,1
14,7
! Volume discount are applied by product and orders.
We do not add the orders for a partners
How to order
Platform for instant ordering & provisioning of volume cloud
products
Predefined price & SLA
Proximus or Partner products
Fully automated provisioned
Own product catalogue and billing engine
Support for new cloud billing models (pay-per-use,
reserverd, …)
Multi channel tool:
Direct Sales (via CCA)
Indirect sales
Proximus Partners
Distribution/Resellers
End customers
SEAP can be used for
Placing new orders
Upgrading, Upsizing, Downsizing or Canceling orders initially placed in
SEAP
How to order
1.
2.
3.
4.
Partner can request SEAP access via: www.Microsoft Office 365 .be/seap
Same login/pass as on e-services
Login to SEAP portal via https://secure.Microsoft Office 365 .be/order
Training Manual can be found here: www.Microsoft Office 365 .be/seap
How to order
• !!! Once the order in SEAP is approved, the billing begin.
• If you do the installation 2 months after the provisioning,
the customer will pay 2 months for nothing.
• No possibility to do a Credit Notes.
Why to work with Proximus
The Proximus name on the Belgian market
One billing / One contact
Monthly contract / Monthly bill
Possibility to buy via the Agent mode
Less expensive on the main products
Support in Dutch and French by mail / phone for all
products
• Provisioning is easy
• Extra tools like Migration Wiz available at a very
special price
• Good commissioning
•
•
•
•
•
•
Features & info : MigrationWiz
•
What is it ?
–
•
Why we offer this service?
–
•
•
•
•
•
•
Migration wiz is a well know tool on the O365 market to do installation and migration of data. URL :
https://www.migrationwiz.com/
We want to give advantage to our partners to use this tool for a better price.
What’s the price?
Normal price
9,8 EURO
Proximus price
5 EURO
How to order it?
– Proximus partners will order it in SEAP. (billed to the ICT Partners)
!!! Proximus don’t provide any support.
Proximus don’t payback licenses.
You can use it only for Microsoft Office 365 seats.
A contract will be sign by all partner who want to it.
Features & info : sales tools
Compare cloud vs On
Premise
SMB Cost Comparison Worksheet Belgacom-V2.xlsx
Bandwidth calculator
Exchange_Client_Network_Bandwidth_Calculator.xls
Support : documentation
• On internet
• Microsoft Office 365 website : http://www.Microsoft Office 365
.be/Microsoft Office 365 /Solutions-and-services/Apponline/Microsoft Office 365 -Collaboration.html
• Portal Partner via e-services
• Office community : http://community.office365.com/enus/default.aspx
• Technet: http://technet.microsoft.com/en-US/
• Blog : http://blogs.office.com/b/micro http://www.Microsoft
Office 365 .be/Microsoft Office 365 /Solutions-and-services/Apponline/Microsoft Office 365 -Collaboration.html
soft_office_365_blog/
• MS help : http://onlinehelp.microsoft.com/
• Security : http://trustoffice365.com
• CSD : http://technet.microsoft.com/en-us/library/jj819284.aspx
• Business : http://office.microsoft.com/fr-be/business/
Support : support line
– For technical problems contact
• http://support.en.proximus.be/app/webforms/ask_Business_S
upport
• Partner desk : 0800 90 707
• 24/7 (Weekdays Expert 8am – 6h30 PM)
– Special support for partners is possible (in order to reach rapidly
Microsoft for urgent problem)
Microsoft Office 365
Big changes comes
Pricing and product changes
Current Office 365 plans
Small Business
(1-25)
Midsize Business
(1-250)
Simplified admin experience
Enterprise
(unlimited)
Full Enterprise adminFull
experience
Enterprise admin experience
Small Business Premium
Midsize Business
Enterprise E3
Office apps + cloud services
Office apps + cloud services
Office apps + cloud services
Small Business
cloud services
ProPlus
Enterprise E1
Office apps
cloud services
Standalone plans (e.g. Exchange
Online)
Other (e.g. PowerBI, Project, Visio, CRM)
Start, Start+
Maxi+
Intense, Intense+,
Exchange Start,
Exchange Comfort
Core Office 365 plan layout
Business
Enterprise
Core needs
Advanced needs
One single, scalable admin experience
Combine ANY of these plans in a single Office 365 account
Business plans have 300 seat cap, per plan
Enterprise plans have no seat cap
New Office 365 plans for SMB
Hero offer for SMB – rich tools for most SMB productivity needs
Evolution of Small Business Premium & Midsize Business
For customers who want just the Office
apps
Move customers off Office on-premises
All plans
include:
300 seat cap
99.9% financiallybacked
uptime guarantee
Competitively priced/featured for entry-level cloud
services
Evolution of Small Business
24/7 phone support
Active Directory
integration
Office 365 Business plans
Office
applications
Core
details
Business
Seat Cap
Office desktop apps
iPad, Windows RT &
smartphone apps
Office Online
1TB cloud storage (OneDrive
for Business)
Email, calendar (Exchange)
Standard
services
Online meetings, IM (Lync)
Team sites, internal portals
(SharePoint)
Enterprise social (Yammer)
Business
Essentials
Business
Premium
300 (for each plan)
All Office 365
plans include
99.9% financiallybacked
uptime guarantee
24/7 phone support
Active Directory
integration
Business
Target
customer
Full plan lineup
Seat Cap
24/7 phone support
Word, PowerPoint, Excel, Outlook, OneNote,
Publisher
Office
iPad, Windows RT & smartphone apps
Office Online
Access
1TB cloud storage (OneDrive for Business)
Standard
services
Email, calendar (Exchange)
Online meetings, IM (Lync)
Team sites, internal portals (SharePoint)
Enterprise social (Yammer)
Active Directory integration
Supports hybrid deployment
Office shared computer activation support
(RDS)
Advanced
services
Upcoming services – Delve, Video content
management
Compliance – Archiving, eDiscovery, mailbox
hold
Information protection – message encryption,
RMS, DLP
Business
Business Business
Essentials Premium
Enterprise
ProPlus
E1
300 (for each plan)
Unlimited
Critical issues
All issues
E3
Small Business plan customers
25 seat cap
300 seat cap
Business-class email (Exchange)
Business-class email (Exchange)
Online meetings (Lync)
Online meetings (Lync)
Cloud storage (OneDrive)
Cloud storage (OneDrive)
Team collaboration sites (SharePoint)
Team collaboration sites (SharePoint)
Everything in Small Business
Small Business Premium plan customers
25 seat cap
300 seat cap
Office applications
Office applications
Business-class email (Exchange)
Business-class email (Exchange)
Online meetings (Lync)
Online meetings (Lync)
Cloud storage (OneDrive)
Cloud storage (OneDrive)
Team collaboration sites (SharePoint)
Team collaboration sites (SharePoint)
Everything in Small Business
Premium
Midsize Business plan customers
300 seat cap
300 seat cap
Office applications
Office applications
Business-class email (Exchange)
Business-class email (Exchange)
Online meetings (Lync)
Online meetings (Lync)
Cloud storage (OneDrive)
Cloud storage (OneDrive)
Team collaboration sites (SharePoint)
Team collaboration sites (SharePoint)
Private social networking (Yammer)
Private social networking (Yammer)
Everything in Midsize Business
Switch Plans tool
Top Supported Transitions
Current Plan
Upgrade Options
Small Business
Business Essentials
Business Premium
Enterprise E1
Enterprise E3/E4
Small Business Premium
Business Premium
Enterprise E3/E4
Midsize Business
Business Premium
Enterprise E1
Enterprise E3/E4
Exchange Online plan 1
Business Essentials
Business Premium
Enterprise E1
Enterprise E3, E4
http://aka.ms/switchO365plan
Lync to Lync Basic
The update process will uninstall the Access & Lync applications. While Access is no longer available in the new plans,
end-users will simply have to re-download Lync Basic from their Software portal in Office 365.
https://portal.office.com/OLS/MySoftware.aspx
Core Functionality
Instant Messaging
Presence – free/busy
Lync to Lync voice calls
HD video calls (1:1, group)
Lync to Skype connection
Online Meetings
Screen sharing
Audio & video
Virtual whiteboards
Shared notes
Add conf. details to
Outlook
External participants
Other
Mobile apps
PSTN connections1
Lync
Basic
Lync
●
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Summary: New Opportunities for SMB
Business
Enterprise
Core needs
Advanced needs
One single, scalable admin experience
Office apps – existing vs new SMB plans
Office Applications
Version of Office applications included:
Word, Excel, PowerPoint, OneNote, Outlook,
Publisher
Lync Basic
Lync PSTN capability (for enterprise voice)
Access
Core Value
OneDrive for Business cloud storage
Office Online
Core Excel BI features: PowerMap, PowerQuery
(public data)
Enterprise Value
Enterprise Excel BI features: PowerPivot,
PowerQuery (enterprise data), PowerView,
spreadsheet compare/inquire
IT controls: group policy, app telemetry
Licensing
PC/Mac installs
Tablet installs
iOS/Android smartphone
iPad Apps
Office 2013 RT commercial use rights
Small
Business
Premium
custom
Midsize
Business
Business
Premium
ProPlus
Business
●
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1TB
●
1TB
●
1TB
●
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5
5
5
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5
5
5
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5
5
5
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Roadmap
Dates are marketing’s best estimates and are NOT engineering
milestones.
milestones Actual dates are subject to change and should NOT be
communicated publically until available.
Action
Target Q
New portfolio + new pricing (only for new
customers)
1st November 2014
Begin the transition for customers
1st January
End the transition for customers (and disable the
old plans)
31st May 2015
E4
In 3 weeks
Ms project, Visio
In 3 weeks
Government licences
2015
O365 + voice
2015
Hosted Exchange
Agenda
i.
ii.
iii.
iv.
Product model & discounts
Access & Features
Provisioning & Support
Sales & competition information
What’s it ?
“Microsoft Office 365 Hosted Exchange is a
professional collaboration solution allows you to
communicate per mail easily with your collaborators
and customers. The solution is based on the Microsoft
technology Exchange 2010”.
The solution
& discounts are
available..
Activation services ?
“If you need some help to configure your
Hosted Exchange organization, we can bring
you into contact with our ICT partners. You
can send the request to
[email protected] ”
Becloud Hosted Exchange
COMFORT
Becloud Hosted Exchange
MAXI
Becloud Hosted Exchange
INTENSE
From 1 to 50 users.
Becloud Hosted Exchange
START
With volume discount
5€
7€
10€
15€
Rem: the volume
discount is only
available by profile of
products. It’s not based
on the total number of
end users for all the
suite of products.
5%
From 51 to 100 users.
4,75€
6,65€
9,5€
14,25
€
From 101 users
4,5€
6,3€
9€
13,5€
10%
With Office & Go discount
“If you have an Proximus Office & Go PRO,
PRO Extended, Pro Essential or Explore
contract, you receive a discount of 50€ per
month on the Microsoft Office 365 Hosted
Exchange accounts. The discount is applicable
on all flavours of the Exchange suite ”.
Agenda
i.
ii.
iii.
iv.
Product model & discounts
Access & Features
Provisioning & Support
Sales & competition information
Features ?
Find the complete technical specifications on the link below:
http://technet.microsoft.com/en-us/library/ee624351(v=office.14).aspx
MAIL (from 1GB to 25GB)
Shared CALENDAR, CONTACTS &
TASKS
ARCHIVING
IMAP & POP Supported
Max Mail size: 25MB
Data retention period: 14 days
Mailbox retention period: 30 days
ANTIVIRUS & ANTI-SPAM
Active Sync fonction
ARCHIVING
Hybrid mode (ADFS)
Exchange Web Services supported
Mass Mailing not supported
Outlook 2003 not supported
Communications ?
After the ordering, you will receive communications from Proximus.
The buyer will receive a welcome mail.
The configurator will receive the same welcome mail.
The configurator will receive a 2nd mail with the access codes.
The buyer & The configurator will receive a service activation mail.
Finally you can start to configure your Hosted Exchange
organization…
How to access to the platform ?
Your IT administrators & end users can manage their
services via the link: https://secure.Microsoft Office 365
.be/myMicrosoft Office 365 /cp
Your users can access to their mails, contacts & calendar
via the link: https://www.Microsoft Office 365
exchange.be
Agenda
i.
ii.
iii.
iv.
Product model & discounts
Access & Features
Provisioning & Support
Sales & competition information
How to order ?
“If you want to order Microsoft Office 365 Hosted
Exchange, send an email to [email protected]
with the order form in attach”.
You can find the order form on the following links:
www.proximus.be/hostedexchange
Support ?
Call the service desk ICT at 080023452 (option 3)
Or
send email to: [email protected]
From Monday to Friday – 8h to 20h and Saturday – 9h30 to
18h
or
surf on www.proximus.be/supporthostedexchange
Agenda
i.
ii.
iii.
iv.
Product model & discounts
Access & Features
Provisioning & Support
Sales & competition information
Why should I buy Hosted Exchange ?
8 reasons to take Proximus Hosted Exchange…
“I want a professional mail solution based on mature technology”
“I want to move my data to the cloud”
“I don’t want to invest in new onsite infrastructure”
“I have a lot of support & maintenance costs”
“I want to use my own domain name linked to my website”
“I want to host my data in Belgium”
“I want high availability & security of the services”
“I want one single point of contact & invoice for all my ICT
products”
General migration steps ?
1. Inform your end users of the coming transition.
2. Order Microsoft Office 365 Hosted Exchange
3. Link your DNS to your Microsoft Office 365 Hosted Exchange account.
4. Create your end users in the organization
5. Switch your MX records
6. Configure the end users PC’s
7. Export & Import the data from old solution to Hosted Exchange
8. Uninstall the old solution.
O365 vs Hosted Exchange
Compare to Hosted Exchange
Hosted Exchange
Data in Belgium (BGC dc)
Exchange 2010
More expensive
vs
Microsoft Office 365 Exchange
vs
vs
vs
Data in Europe
Last version of Exchange
Low prices
10/9/2014
Slide 51
Support : speak up
Please, send us your problems/questions so we will be able
to improve our services to you and to our customers:
•
•
•
•
•
•
Sales problems/questions
Provisionning problems/questions
Strategy problems/questions
Commisionning problems/questions
Pricing problems/questions
…
Thank you
Sensitivity: Confidential
9 October 2014
53