rd
The 23 Annual
IAAIA
CONFERENCE
KUCHING, SARAWAK
MALAYSIA
26 – 29 October 2014
It’s time for the airline internal auditors to meet once again at the 23rd Annual Conference of the International
Association of Airline Internal Auditors (IAAIA). It is your chance to join representatives from leading airlines
in discussions, exchange of thoughts and discovery of Sarawak, where adventure lives!
Hosted by:
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Delegate Letter
Dear Delegate,
The IAAIA annual conference is back! This time Malaysia Airlines is hosting the 23rd IAAIA Annual Conference
event, which will be held in Kuching, Sarawak, Malaysia from 26 – 29 October 2014 at the Borneo Convention
Centre.
This two and a half day conference, with the theme “Striking the Right Balance” emphasizes the need to
achieve the right balance between assurance, compliance, risk, consulting services and meeting
stakeholders’ expectations. With the current unpredictable state of the industry, we are oﬀering many best
practices, thought provoking and interesting sessions throughout the conference. We hope to make your
stay in Kuching a memorable and eventful one!
Learning Objectives:
Distinguish the value added role of internal auditors in supporting the organization achieve its
business objectives.
Discover the types of audit program used for speciﬁc airline related areas, i.e. engineering
maintenance, aircraft cyber security, continuous auditing etc.
Recognize the role of risk management as a fundamental element to support eﬀective internal
control and corporate governance practices.
Identify vital best practices and share experiences to discover trends in keys areas of industry
relevance, i.e. fraud prevention, big data and 3 lines of defence.
Special all-inclusive IAAIA member rate of $995 covers the conference fees (opportunity to earn CPE hours!),
3 nights stay in the hotel, daily breakfast/lunch on conference days, welcome reception and social dinners.
This brochure includes the conference program, information on the hotel and a write-up on Kuching
Sarawak. Limited spaces are available for the 2014 IAAIA Conference, so register early to avoid
disappointment!
Conference participants can earn up to 22 hours of CPE credits based on onsite attendance.
Program Level
: Basic
Delivery Method
: Group Live
Pre-requisite
: None
Advance Preparation : None
Dato’ Merina Abu Tahir, IAAIA 2014 Conference Chair
Chief Internal Auditor , Malaysia Airlines
Of f icial S pons or :
Plat inum Sponsor s:
K now ledge Par t ner :
Silver S pons or :
Suppor t ed B y:
Continuing Professional Education (CPE)
IAAIA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional
education on the National Registry of CPE Sponsors. State boards of accountancy have the nal authority on the acceptance of individual
courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its
website: www.learningmarket.org .
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Information
Kuching, also known as the ‘Cat City,’ is situated at the banks of the Sarawak River on the North-Western part of
the island of Borneo. It is the largest city in the entire Borneo and placed in the fourth place for the biggest city in
Malaysia. Once the capital of the White Rajahs of Sarawak, Kuching is a good base for exploring Sarawak. For all
of you adventurous people out there, Kuching offers a lot of activities that bring you a step closer to nature.
Conference Venue
The conference will be held at the Borneo Convention Centre,
Kuching (BCCK) which is located 8km from the city centre. It
is about 15 minutes from Kuching City Centre and 13 minutes
from the airport.
Hotel Information
Pullman Kuching Address: 1A, Jalan Mathies, 93100 Kuching.
Pullman Kuching is the newest addition to the 5-stars
international brand in the city. Located in the heart of
Kuching on top of the hill at Jalan Mathies, Pullman Kuching
offers astonishing panoramic view of the city and the
Sarawak River. The hotel is adjacent to a two storey city lifestyle shopping centre “Hills Shopping Mall” and within
walking distance to commercial centre and city attractions.
Transportation to the Hotel
Kuching International Airport (KCH) is Sarawak's main
gateway. Nestled in the Golden Triangle of Kuching, Pullman
Kuching is just 11km away from Kuching International Airport
and is only 20 minutes drive. Taxis are readily available. A
reasonable taxi fare from airport to the Kuching City is RM 30
(approx USD 9).
Local Tourist Attractions
Kuching Waterfront
The Kuching Waterfront, a landscaped promenade along the banks of the Sarawak River was an important place
in the founding of the city. Historical buildings like the Chinese History Museum, the Sarawak Steamship Building
and the Square Tower stand alongside modern restaurants, artistic water displays and local food stalls.
Main Bazaar
Main Bazaar is the oldest street in the city and a renowned antique arcade. Souvenir hunters can discover an
assortment of traditional brassware, pottery, tribal arts and jewellery in the many treasure troves housed in old
Chinese shophouses.
Cultural Tours
There are national parks around including Bako National Park and Gunung Gading National Park. There are more
activities that have to be done or else your visit to Kuching is incomplete, which includes Sarawak Cultural Village,
Longhouse Adventure, Kuching Kayaking, visit to Borneo Highlands, Orangutan Project at Matang Wildlife Centre
and more.
Those who are interested, please refer to the attached Golden Holidays brochures for details.
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Conference Agenda
Sunday, 26 October 2014
Session Title
Location
Start
End
1700
1900
1900
2100
Start
End
Breakfast at Hotel
0700
0800
Conference Registration at BCCK
0730
0830
Raza Abdulla, IAAIA Chairman, Emirates
0830
0845
David Lau Nai Pek, BAC Chairman, Malaysia
Airlines
0845
0915
Deannath Kulatunge, Regional Head Members and
External Relations IATA
0915
1015
Conference Registration at Hotel
Cocktail Reception
Pullman Hotel, Kuching
Day 1: Monday, 27 October 2014
Session Title
Speaker/Company
Opening Comments by IAAIA Chairman
Keynote address : A BAC's Perspective on
Striking the Right Balance
State of the industry
Networking Break
1015
1030
David Dickson , Ernst & Young Global Airlines
Sector Leader and Jamie Frendewey, Global Airline
Sector Resident
1030
1130
Andrew Herdman, Director General
Association of Asia Pacific Airlines
1130
1230
1230
1330
1330
1430
Breakout Session 2: (Delegates 2 Choice)
1430
1530
Networking Break
1530
1545
1545
1645
1645
1745
1915
2200
Sector Update and Risk Management
Emerging trends in Asia Pacific
Lunch
st
Breakout Session 1: (Delegates 1 Choice)
Fraud prevention techniques
David Gnanadass, Head of Assurance,
Malaysia Airlines
b. Operational Audit – Maintenance
Thomas Sommer, Audit Director, Lufthansa
and Oliver Vogt, Auditor Lufthansa
a.
c.
Auditing Social Media
Basheerah Syed Ahmed, Head of Internal Audit Assurance Services, Etihad
d. Practical Anti-Bribery Compliance for Airlines
Maurice Sammut, Head of Corporate Risk &
Compliance, British Airways
nd
Big data: Art of using systems for identifying
auditable areas
Neil Meikle, Associate Director
PricewaterhouseCoopers
Collaboration between the 3 lines of defence
Dato’ Lukman bin Ibrahim, Association of
Chartered Certified Accountants
Panel Moderator: Wee Hock Kee, Chairman
CG Board Asia Pacific
Capt Dato' Badrul Hisham Yusoff, Head of
Corporate Safety Oversight, Malaysia Airlines
Colin McCarthy – Little, International Airlines
Group, Head of Audit UK
Cruise Dinner
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Conference Agenda
Day 2: Tuesday, 28 October 2014
Session Title
Speaker/Company
Breakfast at Hotel
Turning Black Swans into Opportunities…
Strategy & Risk Management Role of IA
Computer Aided Audit Tools (CAATs)
Networking Break
“Watching Your Borders” – A practical
discussion & solutions around the
increasingly complex fraud, & 3rd party risk
landscape for airlines
Framework Convergence
Start
End
0700
0800
Wee Hock Kee, Chairman CG Board Asia Pacific
0830
0930
Fransiskus Oey, Managing Director ACL Asia
0930
1030
1030
1045
Robin Kane, Director, Deloitte Consulting
and Mark Pearson, Principal, Deloitte
Financial Advisory Services
1045
1145
Alan Simmonds, Director, PreterLex
1145
1245
1245
1345
1345
1445
1445
1545
1545
1600
1600
1700
1845
2230
0700
0800
0830
0930
0930
1030
1030
1045
Monica Holtforster, President Businessware
Solutions Pte Ltd & Andrew Behnke Manager
IT Audit, Risk & Compliance Air Canada
1045
1145
Perthpal Singh Khosa, Managing Director
Learning Edge
1145
1245
Raza Abdulla, IAAIA Chairman, Emirates
1245
1300
1300
1330
Lunch
st
Breakout Session 1: (Delegates 1 Choice)
a. Auditing aircraft cyber security risk
b.
Charles Miller, General Manager, Technology
Audit , Delta Airlines
Continuous Auditing - In the light of
growth, continuous auditing tools are
critical to avoid surprises
c.
Digital Forensic
d.
Fraud Risk Workshop
Ashraf Mohd Baytam,
Manager Internal Audit, Emirates
Wan Zulkifli Wan Jusuh, Head Digital Forensic
Unit, Malaysian Anti-Corruption Commission
Mark Johnston, Head of Internal Audit,
easyJet
nd
Breakout Session 2: (Delegates 2 Choice)
Networking Break
3rd Party & Outsourcing Security Challenges
Yordanka Michaux, Executive Director IT
Advisory, KPMG Management & Risk
Consulting
Cultural Dinner
Day 3: Wednesday, 29 October 2014
Breakfast at Hotel
Implementing Integrity Systems
The Path to Quality
Dr Mark Lovatt, Business Integrity Program
Manager,Transparency International
Nur Hayati Baharruddin, Executive Director,
Institute of Internal Auditors Malaysia
Networking Break & Excom Elections
Balanced Data Analysis
Getting Resourceful by Managing Your State in
Today’s Business Environment
Conference Closing Comments
Lunch
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The 23rd Annual IAAIA Conference
Kuching, Sarawak Malaysia: 26 – 29 October 2014
Personal Details
Title
: _______________________________________
First Name: _____________________________________
Airline/Organization: _____________________________
Country: _______________________________________
Email: _________________________________________
Last Name: ___________________________________
Phone : _____________________________________
Fax No : _____________________________________
Arrival Date: __________________________________
Registration
IAAIA Member – USD 995
IAAIA Non-Member – USD 1,095
IAAIA 2014 Membership Fee – USD 100
Special Member Rate: Register 3 delegates or more from the same organization to enjoy 1 Free Pass.
Registration fees include all meals on conference days, evening events
and accommodation for the nights of the 26th, 27th and 28th October 2014.
Local Delegate Charge USD 550 (excludes accommodation and breakfast)
Please check here if you would like to avail additional nights before or after the conference, specify dates: _______________
2 days before conference and 2 days after conference, rates will be RM360 (USD109)/night (Single Occupancy) and RM406 (USD123
)/night
(Double occupancy), including breakfast and taxes.
Special Meal requirements, please specify: _________________________________________________________________
Evening Activities
I would like to attend:
Sunday 26th Oct – Evening Drinks & Reception
Monday 27th Oct – Cruise Dinner
Tuesday 28 th Oct – Cultural Dinner
Additional Options
I would like to register my spouse/partner for the Evening Activities – USD 200. Full Name: _____________________________
(Includes daily breakfast and 2 dinners for 27th and 28th October only)
I would like to participate in the spouse events. (Refer to the attached Golden Holidays brochure).
I would like to participate in the pre/post event. (Refer to the attached Golden Holidays brochure).
Payment
Upon conﬁrmation of attendance, an invoice will be sent for the due amount, payable in one of the following methods:
IATA Clearing House (Members of IATA Clearing House and ACH Only) to DNATA – IAAIA, c/o Emirates Airline, Internal Audit Department,
Dubai P.O. Box 686 UAE, Fax No: +97142864049
Bankers Check/Bank Draft/International Money Order made payable to DNATA – IAAIA, c/o Emirates Airline, Internal Audit Department,
Dubai P.O. Box 686 UAE, Fax No: +97142864049
Conference Policies
Registra tion Policy : Conﬁrmation for this conference cannot be guaranteed if registration received after 20 September 2014.
Refunds & Cancellations : Request for refunds must be received in writing on or before August 31, 2014 and no refunds will be granted after August
31, 2014. For information regarding refund, concerns and/or program cancellation policy, please contact our oﬃce at +603 -7840 2037.
Please send completed Registration Form to [email protected]
To check ﬂight information to Kuching and Kuala Lumpur, please refer to Malaysia Airlines network at www.malaysiaairlines.com
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International Association of Airline Internal Auditors (IAAIA) Conference
26 - 29 October 2014
Kuching, Sarawak.
Spouse’s Day Out – Half day exploring Kuching, Sarawak.!
Choose from relaxing city and shopping or get your adrenaline pumping.
Pamper yourself with a group of friends or simply enjoy the day on your own.
1. Kuching City & River Tour (Min. 2 persons) from MYR135 per person
This tour encompasses Kuching in land and water. We start at Kuching’s
Chinatown, the Cat Statue (Kuching means “Cat” in Malay), the colourful
Tua Pek Kong Chinese Temple, and the world famous Sarawak Museum
across the river, then onwards to the unique Cat Museum, the magnificent
State Mosque and the Astana, the former residence of the White Rajahs.
Return via the golden-domed City Mosque and proceed on foot through
Old Kuching, squeezing through narrow alleyways crammed with spice
dealers and textile shops. Pass by the heritage buildings of the White
Rajah era, the Pavilion, the Square Tower, the Court House, the Charles
Brooke Monument and the Post Office. Then take an hour pontoon river
cruise viewing the city from the river.
2. Bidayuh Longhouse Day Trip (Min. 2 persons) from MYR80 per person
Visit Anah Rais longhouse, belonging to Bidayuh or the Land Dayak tribe,
second largest Dayak tribe in Sarawak. The village is located 45 minutes
from Kuching. The focal point of the village is a large and well-preserved
traditional bamboo longhouse, which is home to dozens of families. The
tour introduces visitors to the unique architectural and cultural features of
the longhouse and the traditional farming lifestyle of the Bidayuh people.
3. Sarawak Cultural Village (Min. 2 persons) from MYR90 per person
The Sarawak Cultural Village is a living monument to Sarawak’s unique and
diverse cultures in an accessible, visitor-friendly setting. This award-winning museum has seven authentic traditional buildings set amidst a scenic
17-acre site, populated by members of Sarawak’s many ethnic groups
going about everyday activities. These include wood and bamboo carving,
beadwork, weaving, sago making, sugar cane crushing, pepper growing
and the preparation of bird’s nests. Visitors can learn how to throw a Malay
spinning top, shoot a Penan blowpipe or pick out a tune on an Orang Ulu
“sape”. The tour concludes with a colourful multi-ethnic cultural performance.
holiday.malaysiaairlines.com
[email protected]
4. Santubong Wildlife Cruise (Min. 2 persons) from MYR160 per person
This tour lets you see some of Sarawak’s fascinating wildlife around the
rivers of the Santubong Peninsular. The cruise starts at the Sarawak Boat
Club and will make its way to the mouth of the Santubong River, where
Irrawaddy dolphins are often spotted. Then roam the mangrove-lined
rivers looking for wildlife. As the light starts to fade, go in search of the rare
Proboscis monkey and crocodiles. After this, the boat proceeds further up
river where fireflies gather at night. Watch the fireflies move around the
branches of the mangroves, momentarily lighting up the night sky.
The Great Orangutan Project at Matang Wildlife Centre
The Great Orangutan Project being run at Matang Wildlife Centre has been
named the “Best for Responsible Wildlife Experience” at World Responsible Tourism Awards 2013, and focuses on the conservation and protection
of Borneo’s most fascinating and enchanting species – the orangutan.
Kuching Orchid Garden
Located in a park, the Orchid Garden serves as one of the city's major
tourist attraction offering both horticultural and botanical interests. The
orchid garden boasts a magnificent collection of 79,000 mother plants
comprising 112 species and hybrids of orchid.
Cat Museum
Cat Museum or Muzium Kuching is a museum dedicated specially to the
city's name. The theme of the museum – “Cat” is undoubtedly one of a kind
in the world with almost everything that are related to cats can be found in
the museum.
Bako National Park
Established in 1957, it is the oldest and one of the smallest national parks
in Sarawak. It features multiple biomes (including rainforest), abundant
wildlife, jungle streams and waterfalls, secluded beaches, and trekking
trails.
+603 7863 4000
Sarawak Overnight Excursions and World Heritage Caves of Miri & Mulu
1. 2D/1N Lemanak River Safari (Min. 2 persons) from MYR558 per person
A fascinating insight into traditional Sarawak culture and lifestyle
Day 01 : A 225 km car/coach journey takes you through lush green
countryside dotted with padi fields, pepper gardens and rubber plantations, and flanked by rugged jungle-clad mountains. Along the way, stop
off at the Serian farmer’s market, visit a pepper garden and view carnivorous pitcher plants. Stop for lunch at a roadside bazaar deep in Iban
country. Arrive at Lemanak jetty mid-afternoon for a longboat ride up the
Lemanak River, passing through typical Borneo countryside with a
longhouse tucked behind almost every bend in the river. Arrive at the
Longhouse and visit the “entire village under one roof.” Dinner, featuring
delicious fresh jungle produce. After dinner, we will proceed for some
evening’s entertainment, including traditional dancing, music, games and
a glass or two of tuak (rice wine) with the longhouse chief. The Iban are a
fun-loving people, and visitors are expected to join in! Overnight in the
Longhouse. You will be spending your night at the ruai (the longhouse
common room). As for the washroom / toilet facilities you will be sharing
with the Ibans.
Day 02 : After breakfast, enjoy a blowpipe demonstration and try shooting
one yourself. Then take a short walk around the vicinity of the longhouse,
and learn about the traditional uses of rainforest plants in Iban culture.
Depart for Kuching via the same route. Lunch is served en-route.
2. 2D/1N Lemanak & Hilton Batang Ai Combo (Min. 2 persons)
from MYR842 per person
- inclusive of 1 night accommodation at Hilton Batang Ai Resort plus
Breakfast and 1 Dinner (Upriver travel with a touch of Hilton luxury)
Day 01 : Journey to Serubah or Kesit Longhouse as per Lemanak River
Safari (see overnight Lemanak). Tour the longhouse and enjoy a demonstration of blowpipe shooting. Return downriver for transfer to Batang Ai
Jetty. After a 20 minute boat ride across the 24 sq km Batang Ai Hydro
Lake, arrive at the luxurious Hilton Batang Ai Longhouse Resort. Dinner,
and accommodation at the resort.
Day 02 : Breakfast at the resort. Depart for Kuching via the same route.
Lunch is served en route.
View from Hilton Batang Ai
3. 3D/2N Miri from MYR1273 per person
Day 01 : ARRIVAL MIRI
(Dinner)
Pick-up from Airport and proceed to check-in at hotel. Orientation and city
tour will start with a drive to Canada Hill overlooking the city. You will be
briefed on the historical development of Miri City, developing rapidly from
a small village in the 1800s to a very cosmopolitan and modern city. This
has been largely due to the influence of oil discovery when Malaysia's first
oil was spud in 1910. This oil well is now known as The Grand Old Lady
which sits as a relic on Canada Hill. Continue on to visit the bustling
Farmer's Market or commonly called the 'Tamu' where you will see the
various local vegetables, fruits and food brought in by the natives and local
farmers from around Miri. Other highlights include Miri Heritage Centre and
Old China Town. Dinner at a local restaurant.
Day 02 : MIRI (Breakfast/Lunch)
Breakfast at hotel. Pick-up at the lobby. Start the scenic drive to Niah
National Park. Drive time will take approximately 2 hours going through oil
palm platation and Iban longhouses. On arrival at the Park Headquarters,
register and then cross Niah River. We will visit the Niah Museum which
houses some of the relics from Niah caves. (The museum is closed every
Monday). Later we will take a 3km plank walk to cave's entrance. The walk
goes through mixed dipterocarp forest. Niah cave is an important archeological site where the first human existence in S.E Asia was found dated
40,000 B.C. It is also where edible bird’s nest are collected. We will explore
the Trader's Cave, Great cave and eventually to the painted cave where
caves painting are found on the wall. Return to the Park Headquarters for
lunch. On the way back to Miri, we will stop at the Lambir National Park for
a refreshing 20 minute trek to the waterfalls before continuing the return
journey to Miri.
Day 03 : DEPART MIRI (Breakfast)
Breakfast at hotel. Full Day at leisure before your transfer to Miri airport for
your flight back to Kuching.
4. 3D/2N Mulu from MYR1493 per person
Day 01 : ARRIVAL MULU ON MASWINGS FLIGHT
(-)
Meet on arrival at Mulu airport and transfer to your choice of accommodation. In the afternoon transfer to Mulu Park Headquarters and take the 3km
plank walk to explore Lang and Deer caves. Watch the bats fly out if weather permits and return to the Park Headquarters and transfer to your
accommodation.
Day 02 : MULU (Breakfast/Lunch)
Breakfast at hotel. Pick-up at the lobby. Depart by longboat to explore
Wind Cave with a stopover at the Penan Longhouse. Later proceed to
explore Clearwater Cave. Picnic lunch served at Clearwater hut before
transfer to your accommodation.
Day 03 : DEPART MULU ON MASWINGS FLIGHT
(Breakfast)
Breakfast at hotel. Full Day at leisure before your transfer to Mulu airport
for your flight back to Kuching.
Niah Cave, Miri
International Association of Airline Internal Auditors (IAAIA) Conference
26 - 29 October 2014
Kuching, Sarawak.
holiday.malaysiaairlines.com
[email protected]
+603 7863 4000
Taste Of
International Association of Airline Internal Auditors (IAAIA) Conference
26 - 29 October 2014
Kuching, Sarawak.
3N Langkawi
3N Penang
3N Kota Kinabalu
3N Kuala Lumpur
Four Points Sheraton
includes :
Batik Village, Mahsuri’s
Tomb, Black Sand Beach,
Eagle Square, Kuah town
Hard Rock Hotel
includes :
Fort Cornwallis, Street
Of Harmony, State
Museum, Little India,
Chinatown, Wat
Chayamangkalaram
Hyatt Regency Kinabalu
includes :
Sabah Foundation Building,
University Malaysia Sabah,
Sabah State and City
Mosque, Sabah Museum
Impiana KLCC Hotel
includes :
Petronas Twin Towers,
the King’s Palace,
National Museum,
National Mosque,
National Monument,
Independence Square,
Sultan Abdul Samad
Building
From MYR2,000 for 2 persons
Package Includes :
• 3 nights’ accommodation with daily breakfast.
• Return transfers between airport and hotel on seat in
coach basis
• Half day round island sampler in Langkawi or Penang
or city sampler in Kota Kinabalu or Kuala Lumpur.
Sightseeing Tours (Optional) :
Terms & Conditions
• Price are an indication only and valid at time of printing.
• Due to dynamic online fare, package price is subject
to change depending on travel date, peak period
surcharges and other surcharges apply.
• Travel period valid until 20th Dec 2014.
• Other terms & conditions apply.
3. Penang Scenic Night tour (Penang)
- Start with a sumptuous local cruise dinner followed by a short
trishaw ride around the city.
1. Manukan Island Day trip (Kota Kinabalu)
- Tour includes boat cruise, entrance fee and BBQ lunch.
2. Kinabalu Park and Poring Hot Springs (Kota Kinabalu)
- En route to Kinabalu Park, you will see the magnificent sight of
Mount Kinabalu, South East Asia’s highest peak.
4. Kuah By Night (Langkawi)
- An evening in Kuah Town begins with a stroll in the “Mini Langkawi”
Lagenda Park.
5. An Evening with Kuala Selangor Fireflies (Kuala Lumpur)
- Spend a leisurely evening with a slow boat cruise along the lush
mangroves of Kuala Selangor, the cavorting spot of fireflies.
holiday.malaysiaairlines.com
[email protected]
+603 7863 4000