Intangible value creation,
digitalisation and innovation
management
Research group leader
Harri Jalonen
Yliopettaja
Phone: 0449074964
Email: etunimi.sukunimi@
turkuamk.fi
Unit: Business, ICT and Life
Sciences
Partners
Intangible value creation, digitalisation and innovation management
The research group aims to recognise and promote novel forms of business
that are based on immaterial value creation. Immaterial value creation refers
broadly to solutions that are based on both knowledge and competence and
on experiences and emotions. At best, immaterial value creation, which draws
from creativity and is community-oriented, creates innovations and new
business concepts. In reformative and innovative organisations, digitalisation
becomes the source of their competitive edge.
The activities of the research group are based on knowledge management,
development of emotional capital and benefiting digitalisation as follows:
1. In terms of knowledge management, the central research question is:
How can knowledge management promote the operational efficiency,
strategic sensitivity and innovation activities of organisations?
2. In terms of the development of emotional capital, the central research
question is: How are emotions visible in the everyday activities of
organisations and their stakeholder groups, and what kinds of business
opportunities are related to emotions?
3. In terms of digitalisation, the central research question is: How do the
different forms of digitalisation, such as big data, Internet of Things,
social media and mobile technologies change the internal and external
relationships of organisations and, more broadly, the operational
environments of organisations?
It is worthwhile to invest in immaterial value creation, because the incorporeity
of value creation is linked with the structural change, where the focus of
financial activity is more and more clearly shifted from physical objects to
services. Currently in Finland, as in other OECD countries, the share of
service production of the GDP is about 80%. In the European Union 2020
strategy, incorporeity is closely linked with the target of intelligent and
sustainable growth. Because there is no limit on the growth of knowledge,
competence and understanding, they can form the foundation which intelligent
and sustainable growth, required by the EU, can be built on.
Despite its business potential and social significance, immaterial value
creation raises several open questions and contradicting images. It is
understandable, because it is more unambiguous to perceive the added value
created in a value chain of physical objects than, for example, to evaluate the
relationship between customer loyalty and the success of a company.
http://www.tuas.fi/en/research-and-development/research-groups/intangible-value-creationdigitalisation-and-innov/
• Tampere University of
Technology, Novi
Research Center
• Turku School of
Economics
• Åbo Akademi
• University of Vaasa
• University of Tampere,
School of Management
• University of Eastern
Finland
• Tekes: Finnish Funding
Agency for Innovation
• CARPE network
• Kone Foundation
Ongoing projects
NEMO - Business Value from Negati
Library and Information Studies Netw
NodeHealth
Innovative Social Investment: Strengh
Communities in Europe
Arvoa urheilusta - Urheilu liiketoiminn
kehittämisen, yritysvastuun ja arvonlu
välineenä
Kolme avausta uuteen arvonluontiin:
puhdas teknologia, terveyspalvelut ja
markkinointiviestintä digiajassa (Earv
Innostamo
UTELE
Most recent publications and
products
Jalonen, Harri (2014) “A framework fo
Laaksonen, C., Jalonen, H. & Paavola
Sandberg, B & Heinonen, L. (2013) In
Kulmala, R. & Kettunen, J. (2013) Inte
Hyttinen, R. (2012) Diversity imperativ
The opportunities of immaterial value creation are difficult to understand with
the philosophies of the industrial era. At its broadest, immaterial value creation
is about novel ways of creating shared meanings which influence social,
financial and cultural development. In this development it is essential that
value creation is more and more based on how information created in
interaction with customers and other transactions can be refined into
knowledge, new services and positive customer experiences.
The research group studies the challenges of immaterial value creation with a
multidisciplinary but practical approach. The research group is interested,
among others, in strategic and operative knowledge management, developing
business solutions that benefit information and communication technology,
refining business transaction data into customer understanding and novel
customer experiences, the earnings principles of communal business,
benefiting social technologies in companies' innovation activities, the methods
of measuring added value and protecting the immaterial capital of
organisations.
Immaterial value creation is obviously not the sole responsibility of companies
– public organisations are also required to operate in novel ways. This can
mean, for example, open data based development of services in cooperation
with citizens, or benefiting big data and analytics in developing the productivity
of health care.
Research group members
Harri Jalonen
Jaana Kallio-Gerlander
Laura Heinonen
Alberto Gonzales
Jaakko Haltia
Ritva Hyttinen
Riikka Kulmala
Olli-Pekka Lehtisalo
Markku Rajala
Mervi Varhelahti
Katja Repo
Kai Schleutker
Aulikki Holma
Tuomo Helo
Sinikka Leino
Jarkko Paavola
Elina Kontio
Camilla Laaksonen
Tiina Suni
Timo Linnossuo
http://www.tuas.fi/en/research-and-development/research-groups/intangible-value-creationdigitalisation-and-innov/