1. technology and computing
2. enterprise technology
3. customer relationship management

Join Cloud Essentials
Cloud Accelerate and get incremental
resources to take your cloud practice to the next level
Internal
Use Rights
25 seats of Office 365, Windows Intune,
and CRM Online
Training
Access targeted cloud training courses and learning paths to help you build your cloud expertise
Marketing
Marketing kits, priority listings in the
Microsoft Pinpoint online marketplace
and Microsoft Office 365 marketplace
Cloud Accelerate badge and press release, marketing
kits, priority listings in the Microsoft Pinpoint online
marketplace, and Microsoft Office 365 marketplace
Support
Access online technical support
communities
Access online technical support communities
and 5 advisory hours
Tools
Delegated administration and partner dashboard to manage customer trials and customer accounts
Channel
Incentives
Core advisor incentives available
for qualified partners
250 seats of Office 365 and CRM Online,
100 seats of Windows Intune
Earn accelerators for your sales above
3 customers and 150 seats
Sign up for Cloud Essentials
Jumpstart your cloud business
www.microsoftcloudpartner.com
Delegated
Admin
Privileges
Internal
Usage
Rights
Commerce
Features
Internal
Usage
Rights
Partner
Support
Qualify for Cloud Accelerate
Build a profitable cloud business
Sell 3 customers/150 seats + earn a
Microsoft Competency or
Microsoft Action Pack Subscription
Incentive
Accelerator
FAQ
Regional Service Center
Go to http://www.microsoftcloudpartner.com/
Sign in to enroll in the Cloud Programs
Introduction to Selling Microsoft Online
Services:
Required assessment: Microsoft Partner
Network Sales and Services Assessment for
Microsoft Online Services
For support you can contact the Regional
Service Center:
Call: 0-800-156-64
Email: [email protected]
There is also a FAQ available!
Requirements:
Same enrollment process as for Cloud Essentials:
Signed Microsoft Online Services Partner Agreement (MOSPA)
Any extra requirements?
• Silver or Gold Competency or MAPS
• Sold at least 3 deals with a combined total of 150 or more seats in
last 18 months
Fee?
If not Silver, Gold or MAPS: you will be required to meet the
requirements for and obtain a Microsoft Action Pack Subscription or
Silver Competency
Since August 2012, you are automatically signed up for Cloud
Accelerate, once you fulfill the necessary requirements
Internal
Use Rights
25 seats of Office 365, Windows Intune,
and CRM Online
Training
Access targeted cloud training courses and learning paths to help you build your cloud expertise
Marketing
Marketing kits, priority listings in the
Microsoft Pinpoint online marketplace
and Microsoft Office 365 marketplace
Cloud Accelerate badge and press release, marketing
kits, priority listings in the Microsoft Pinpoint online
marketplace, and Microsoft Office 365 marketplace
Support
Access online technical support
communities
Access online technical support communities
and 5 advisory hours
Tools
Delegated administration and partner dashboard to manage customer trials and customer accounts
Channel
Incentives
Core advisor incentives available
for qualified partners
250 seats of Office 365 and CRM Online,
100 seats of Windows Intune
Earn accelerators for your sales above
3 customers and 150 seats
Sign in using the
Microsoft Account
associated with your
MPN membership.
Same ID used to
sign in to
partner.microsoft.com
To ensure others in
your company can see
and use the partner
features, select Yes
Repeat procedure Office 365:
1. Go to
https://www.microsoftcloudpartner.com/GetBenefits.aspx
1. Select benefit
2. Follow indicated procedure
Try
Build your sales acumen by
leveraging your free Internal Use
Rights (IUR)
Lead Gen
Generate Leads by inviting
customers to try or buy
Deploy
Deploy using the Office 365
onRamp tool and perform
delegated admin duties
25 seats of:
•
•
•
Microsoft Office 365
Windows Intune
Microsoft Dynamics CRM Online
Is there an option to purchase additional seats of
the online cloud services?
• Licenses purchased at partner preferred pricing are not meant to
exceed the organization’s Internal Use Rights (IUR) caps described in
the Cloud Program benefits.
• These licenses are meant to provide partners with continuous
access to Online Services in the event a partner does not qualify for
IUR through the Cloud Partner Program.
• Partner preferred pricing is currently available for $19 per seat
Is there a limit to how many licenses I can purchase
and add to my IUR domain?
No.
The requirement in order to continue using your
IUR Benefit is 50 seats per online service.
Note, if you need the Benefit for another service,
you will need to sell 50 seats of that particular
service in order to continue receiving that.
Please call the Regional Service Center
FAQ
New Demo Account
1. Sign up for Microsoft Cloud Essential Pack at
www.MicrosoftCloudPartner.com
2. Go to www.Office365.com and complete registration for a trial account
3. Activate your account and begin customizing your domain
4. Contact Microsoft Online Services Support through MOCP
https://mocp.microsoftonline.com/site/support.aspx to request a one-year
extension of your existing account including Partner ID, Live ID, and Order
Number in the email
Extending Existing Demo Account
1. Contact Microsoft Online Services Support through MOCP
https://mocp.microsoftonline.com/site/support.aspx to request a one-year
extension of your existing account including Partner ID, Live ID, and Order
Number in the email
Enables Partners, the Microsoft field, and Microsoft business
groups to create new simulation demos with an easy-to-use
application.
What is a Simulation?
• Click through demo that a presenter uses to show the
audience how a solution or product functions without
having a virtual machine or product environment running.
• Give your audience a realistic demo that eliminates the
problems with demonstrating complex setups using virtual
machines.
• Simulations are ‘lightweight’ and can be shared with others
through the Demo Showcase web site.
Direct towards the Demo Showcase web site
It enables you to offer an extra service towards
your customer, as you will manage your customers
administration.
This includes:
• Control of the users
• Check invoices
• Perform license upgrades
• Assist with technical issues; eg. Log a service request for a
customer.
Note, this is not an automatic process and will have to be
confirmed by the customer
Partners will log in to their Microsoft Online Portal for access to the partner
capabilities:
• Purchase Offers
• Trial Invitations
• Delegated Administration.
Once logged in, they will click on the Partner link at the top to arrive at this page.
You didn’t include Delegated Administration in the trial invitation or
purchase offer OR the customer chose not to accept it,
this link enables the partner to offer Delegated Administration to a customer
already subscribed to the service.
To perform administrative actions for a customer
who has already authorized the partner as a Delegated Administrator, the
partner simply looks up the customer by
- username
- domain name
When the customer is found, some basic information is provided to help the
partner confirm that this is the correct customer. A link lets the partner click
through to the customer’s Admin controls.
You’re now seeing the same Admin page that the customer would see, and can
perform all admin tasks.
You’re now seeing the same Admin page that the customer would see,
and can perform all admin tasks.
The Customer Experience
Email inviting customers to accept the partner as their delegated
administrator
 should contain the link generated during the delegated administration
invitation process
Customers who chose to click on the link, will be asked to sign in before
accepting the partner as the delegated administrator
Once signed in  customers can authorize partner as a delegated
administrator
How? Select the checkbox next to the “Yes” statement and clicking OK
After approving the request, customer gets the list of delegated
administrators.
To return here in the future, the customer can click Overview under Support,
then Manage your delegated administrators.
A trial invitation lets your customers try Office 365 by using the Partner
overview page in Office 365.
The invitation can contain one or more services, depending on the offer.
If you’re certified to offer delegated administration you can add an option to
administer on behalf of the customer to
• the trial invitation. This makes it easier for your customer to try office 365
• the purchase offer
Follow up by creating and sending a purchase offer that’s customized to fit
the needs of your customer including the specific services and the number of
licenses your customer needs.
Log in to the Microsoft Online Portal for access to the partner capabilities:
• Purchase Offers
• Trial Invitations
• Delegated Administration
Once logged in, you can click on the Partner link at the top to arrive at this page.
Next
• You can configure the trial invitation
• Link is not restricted or linked to a specific customer: anyone who receives the link can click
on it to view the trial invitation
• If you’re eligible for Delegated Administration, make sure to include that in the offer.
Remember to include
the option for
Delegated
Administration
You can decide how to communicate the trial link to your customers:
• Text is ready to be copied into an e-mail
• Copy the URL and place it in a marketing message
1. Sent a trial invitation for Office 365 to a customer, you can
2. Follow up by creating and sending a purchase offer that’s
customized to fit the needs of your customer.
3. Create an offer that includes the specific services and the
number of licenses your customer needs.
Note:
• POR is included in the PO
• You can fill in the PO for your customer
• Afterwards, only has to be approved by the customer
Same procedure as for Trial Invitations:
Log in to the Microsoft Online Portal for access to the partner capabilities:
• Purchase Offers
• Trial Invitations
• Delegated Administration
Once logged in, you can click on the Partner link at the top to arrive at this page.
Next
• You can configure the trial invitation
• Link is not restricted or linked to a specific customer: anyone who receives the
link can click on it to view the trial invitation
• If you’re eligible for Delegated Administration, make sure to include that in the
offer.
Remember to include
the option for
Delegated
Administration
You can decide how to communicate the trial link to your customers:
• Text is ready to be copied into an e-mail
• Copy the URL and place it in a marketing message
PoR fees are earned at negligible cost and offer
100% gross margin. As PoR fees are recurring,
they are a predictable revenue stream on which
to base costs and that is very useful to financial
planning.*
* Thinking of Selling Office365? Ask the Smart Questions. Frank
Bennet & Dan Lewis, 2012
Paid monthly
More info:
https://mspartner.microsoft.com/nl/be/Pages/Solutions/micros
oft-online-services.aspx
1. Microsoft will send an e-mail
To the Microsoft partner account administrator for your organization
with details of the fees paid monthly and within 14 days by Microsoft
2. Create an invoice
Based on the information of that e-mail
Don’t forget to include any VAT (BTW/TVA)
3. Send a soft copy or hard copy of
the invoice
By e-mail: [email protected]
By fax:
+49-5241-80-689068
Or by mail: Microsoft Ireland Operations Limited
Attention: Microsoft Rebate Center
P.O. Box 1165
33759 Versmold
Germany
• To receive your POR fees via a bank transfer:
– Complete the Bank Detail Request Form.
– Send it to the address listed on the form.
• Microsoft must receive an invoice from the partner
before POR fees can be paid.
• Customers will only receive a soft copy of their
invoice.
– On the Windows LiveID on which their Office 365 account is registered.
– Also accessible via Administration centre.
• Reporting
– Montly statement of deals the partner has closed or has pending send to Partner.
– Possibility to view statements online, through Partner Dashboard.
https://partnerdashboard.microsoft.com/
Gives an overview of all your customers and their accounts
•Track your Microsoft Online Services customer quotes, trials, and subscriptions.
•Identify deals that may be at risk.
Where can you find fee information?
Partner Dashboard: interesting functionalities
Sign up for Cloud Essentials
Jumpstart your cloud business
www.microsoftcloudpartner.com
Delegated
Admin
Privileges
Internal
Usage
Rights
Commerce
Features
Internal
Usage
Rights
Partner
Support
Qualify for Cloud Accelerate
Build a profitable cloud business
Sell 3 customers/150 seats + earn a
Microsoft Competency or
Microsoft Action Pack Subscription
Incentive
Accelerator
•
Enrolling in Cloud Essentials/Cloud Accelerate OR general Cloud
Partner Program Questions?
Contact the Regional Service Center on 0-800-156-64
•
Activating your Microsoft Office 365, Windows Intune, Windows
Azure Benefits?
Contact the Microsoft Online Services Support Team
•
Activating your Microsoft Dynamics CRM Online Benefits?
Contact the Microsoft Dynamics CRM Online Support Team on 0800-376-2862
•
Partnerstatus and registration as Online Services Partner:
Regional Service Center; e-mail or call 0800-0235251
•
Subscriptions, payments, and functionings:
Online Services center; e-mail or call 0800-0202546
• Technical questions about the functionality of Online Services:
Technical Sales Assistance Team; e-mail or call 020-5001002
Check our FAQ
Check the Office365 page on the Microsoft Partner Portal
Register for our Cloud Newsletter at netgenoeg. info justeassez.info
Find training on Office365 !
Find Marketing materials on the Campaign Finder
Profile yourself towards your customers on Pinpoint