GLOBAL SERVICE DELIVERY FOR RSA®
ARCHER eGRC
On-demand services for eGRC success
EXECUTIVE SUMMARY
The RSA Archer eGRC platform offers significant benefits to you and your
organization. Keeping it current, in sync with business objectives, and aligned
with GRC best practices requires art, science, and expertise. RSA eGRC
AT-A-GLANCE
RSA’s Global Services Delivery
capabilities ramps up ROI on
your Archer eGRC solutions
with services such as:
consultants working through RSA’s Global Services Delivery offers you the
necessary expertise, coupled with efficiency and scale, to achieve continued
success in your enterprise.
eGRC EXPERTISE
RSA is the industry’s leader in Enterprise Governance, Risk and Compliance (eGRC)

SmartStart

Administration &
Management

Ad hoc Project Support

Content Optimization

Hardware Sizing &
Performance Health Check
SERVICES DELIVERED GLOBALLY AND EFFICIENTLY

Custom Development/API
Work
professional services. That’s why RSA offers Archer eGRC solution services through its
solutions and services acquired through hundreds of engagements. Its Professional
Services consultants provide end-to-end solution fulfillment, from Strategy through
Design, Implementation, and Operation, reviewing and aligning your enterprise’s
underlying processes and workflows with the delivered solution.
While expert advice continues to be in high demand, so is efficient delivery of
Global Services Delivery capabilities. By scaling its expert consultants to 24/7/365
access worldwide without requiring a physical, onsite presence, you benefit from faster
turnaround without sacrificing expertise.
GET STARTED THE SMART WAY
Having the best tool in the toolbox does not guarantee your success. It only provides
you with opportunity. The SmartStart for RSA Archer eGRC service offering gives
you the direction for achieving success quickly and into the future with Archer, your
best eGRC tool and opportunity. RSA experts provide installation assistance and an
introduction to key features and functionality of the platform and your licensed RSA
Archer eGRC Solutions. This enables you to realize immediate value from your
investment.
ADMINISTER AND MANAGE CHANGE
The Administration and Management for RSA Archer eGRC service provides you
with a change process for off-loading your day-to-day Archer management tasks to
RSA’s global delivery resources. After requesting a task, you can track activity from
start to completion. Sample tasks include managing user creation/deletion and access,
checking proper completion of feeds and other processes, and making small changes to
existing apps and solutions.
DATA SHEET
ACCESS AD HOC TASK ASSISTANCE WHENEVER YOU NEED IT
Ask any IT department. No matter how much experience the members of the team
have, they cannot be experts in everything. The Ad Hoc Project Support for Archer
eGRC service allows your team to call RSA for expert service consultants whenever
“Our GRC responsibilities
are always changing.
Our stakeholders
continue to expect our
IT team to match their
business requirements.
Having a flexible way
to manage change
requests is important
to our success.
Through its global
delivery capabilities,
RSA has provided us
with a timely and costeffective way to
administer our Archer
solution.”
VP IT National Healthcare
needed. This serves to efficiently augment the resources you already have, as well as
enable the opportunity for knowledge transfer through hands-on experience with RSA
expert consultants.
IMPROVE DATA CURRENCY AND PROVIDE CONTENT ACROSS
THE ENTERPRISE
The Content Optimization for RSA Archer eGRC service offering enables the use of
RSA consultants to optimize Archer data sets and content delivery processes to support
enhanced scorecards and reports across the enterprise. This service adds value to your
Archer eGRC solution by enriching data used by critical business functions, driving
deployment scalability for adoption of additional content across eGRC silos, supporting
Big Data initiatives, and taking advantage of the industry’s leading eGRC expertise
gained from hundreds of engagements.
WHEN YOUR NEEDS CHANGE, REASSESS YOUR ARCHER eGRC
PLATFORM FOR BETTER PERFORMANCE
The Archer eGRC Hardware Sizing & Performance Health Check service provides
a way to assess your Archer eGRC platform configuration whenever your business
needs or environment changes. An effective sizing appraisal of the Archer eGRC
solution, this service applies to new customers prior to solution implementation, as well
as existing Archer customers who have made significant changes to their environment.
Match your solution to your needs for better performance and overall eGRC success.
Organization
ABOUT RSA
RSA, the Security Division of EMC, is the premier provider of security, risk
and compliance management solutions for business acceleration. RSA helps
the world’s leading organizations succeed by solving their most complex
and sensitive security challenges. These challenges include managing
organizational risk, safeguarding mobile access and collaboration, proving
compliance, and securing virtual and cloud environments.
Combining business-critical controls in identity assurance, encryption &
key management, SIEM, Data Loss Prevention and Fraud Protection with
industry leading eGRC capabilities and robust consulting services, RSA
brings visibility and trust to millions of user identities, the transactions that
they perform and the data that is generated. For more information, please
visit www.RSA.com and www.EMC.com, or email RSA Global Services
Sales.
EMC2, EMC, RSA and the RSA logo are registered trademarks or trademarks of EMC Corporation in the
United States and other countries. All other trademarks used herein are the property of their respective
www.rsa.com
owners. ©2013 EMC Corporation. All rights reserved. Published in the USA.