Project Management TITLE SUBTITLE Social Media Marketing Event Planning & Management Design & Setup Document/Copy Proofing & Editing JV Setup & Management Create & Edit Adonya Wong EMAIL: [email protected] PHONE: (661) 230-7568 WEBSITE: www.adonyawong.com Adonya Wong Email: [email protected] In this incarnation, Adonya Wong is known as a U.S. Navy Veteran, published children’s author, Autism advocate, self-proclaimed BadAss Goddess, a deliciously craycray Gemstoner and Project Manager Extraordinaire! A humble and fun-loving jackie of all trades, she loves helping individuals and/or companies get their processes in place, so they can operate more efficiently. Adonya also thoroughly enjoys learning new systems and prides herself in being an extremely quick study. All opportunities where she can fully utilize her skills are welcome. Her skills include, but are not limited to: Infusionsoft setup and maintenance, teleseminar/webinar set up and management, WordPress setup and management, 1ShoppingCart setup and management, company infrastructure management, and affiliate marketing setup and management! With over 30 years of work experience (14 corporate; 8 virtual; 8 military), Adonya possesses the knowledge that will prove helpful when it comes to managing your business and moving you forward! She also manages to effortlessly maintain a life of service through other endeavors, which include volunteering her time to organizations whose missions are serving and bettering the lives of the people within their communities. Adonya Wong Résumé (work experience from 1986 - 2006 available upon request) Independent Contractor August 2009 – Present Liaison between speaker and event planners. Booked and managed all speaking events for clientele. Orchestrated all correspondence, travel, event logistics, and payment arrangements on behalf of client. Maintained detailed schedule management of booked events. Created comprehensive packages of marketing materials that effectively and efficiently “sold” clients to event planners (included, but not limited to, web design and management). Coordinated client calendar, maintained customer appointments for private sessions. Created and managed client databases. Responsible for all customer relations; managed all customer service inquiries received via email, or phone. Maintained customer support log of all projects and/or customer issues on a daily basis. Facilitated background duties (e.g. answering customer questions while client is speaking) during teleconferences. Created web sites and web content publishing. Facilitated and hosted guest speaker teleconferences. Updated site content (via Wordpress; e.g. event calendar, posts for upcoming events, and authored all recaps of calls). Ghostwriter for all recaps of Healing With The Masters Seasons 5-7 (global 12Week teleconference series). Coordinated and maintained client calendars. Created and managed client's customer and affiliate databases. Managed customer relations with guest speakers and affiliates. Responded to customer service inquiries received via email, or phone (as needed). Facilitated background duties (e.g. answering customer questions and/or issues) during live teleconferences. Created web pages and coordinated with webmaster for timely content publishing. Project Manager (IT and Telecommunications) Ajilon (Temp Agency), Mesa, AZ January 2007 - July 2007 Responsible for all service orders submissions, including LD conversions, new service installations, & port requests. Coordinated port requests and circuit installations with equipment vendors and LECs. Ensured timely implementation of service orders. Managed site expectations and serve as LEC's primary point of contact throughout project life cycle. Ensured all project target dates are met. Communicate project status to senior management on weekly basis.