MACS NEWS From Joy Leggo DSJ, BHA, MBA, GAICD Chief Executive Officer Annie O’Malley House Dear friends, A very warm welcome to you all on the first edition of Annie O’Malley House, MACS News. To our fourteen residents we transferred from Borrela House on Tuesday 27 January, thank you for your positive response to your new surrounds and facilities. A sincere thank you also to the families who helped the residents re-locate. Your support especially in helping the residents unpack and get settled was instrumental in the day running so smoothly. I acknowledge that moving into a new facility is never easy, but it was lovely for me to share their first evening meal with the residents. There lots of chatter...”Now where is my room? How am I going to find my way back? There is a hot buffet breakfast in the morning, can I come down in my dressing gown?” Change is always difficult and for our elderly even harder but I have been delighted with their positive approach to their new living arrangements and I am sure it won’t take long for them to settle in and make it their home. I would like to acknowledge the long hours and hard work a number of the leadership team put into making the move go as smoothly as it did. It was a great team effort. With the exception of two beds, all new admission beds have been taken up and there will be a steady stream of admissions into Annie O’Malley House over the next four weeks. We expect to be at full capacity by the middle of March. To the new residents to MACS already admitted into Annie O’Malley House and their family members, a very Our Vision We value a community where there is confidence in aged care, where cultural diversity is truly celebrated and family and community remain connected. sincere and warm welcome into the MACS’ family. The next six weeks will be constantly changing as new residents are admitted, routines changed, friendships formed and lifestyle programs established. Come with us on this journey, we won’t get everything right all the time, but we are always open to looking at ways we can improve things, so if something is bothering you, please don’t hesitate to speak to a staff member. I have been delighted with the number of very positive comments received to date on the design of Annie O’Malley House and individual rooms. We are all waiting for the piazza to be completed, it is tantalizingly close and we watch with interest as the clock tower takes shape. We do not have a start date yet for our secured dementia unit as we are still finalising funding for this last phase of our building development. Another busy year is ahead for MACS; new care packages to be rolled out into the community, accreditation for our commonwealth funded facilities, a new strategic plan to be finalised for implementation over the next ten years, work on our dementia unit and a commitment to improving how we deliver our care and hotel services to our residents and home care consumers. Warm regards, Joy Leggoe r Our Mission Multicultural Aged Care Services is dedicated to the provision of excellence in care to meet the diverse needs of the multicultural community in the Geelong region. Our Values MACS culture is based on providing excellence in care that promotes dignity, is based on integrity, values cultural and religious diversity and encourages freedom of choice. MACS ~ Multicultural Aged Care Services Geelong Inc 100 Weddell Road, Geelong North 3215 T 03 5279 6800 E [email protected] F 03 5279 6876 W macs.org.au February 2015 Volume 1 Edition 1 1
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