Successful employee management as a system The three facets of successful employee management Who is suitable for our managerial training programmes? Whether a company is able to operate successfully on the market primarily depends on its managers and their management style. These days, successful managers need to possess a wide range of skills and strengths, and must be able to respond affirmatively to the following questions. Do they develop future-oriented business strategies and products? Are they in a position to continuously improve business structures and processes? Are they good examples and good role models for their employees? Do they lead their employees through periods of change? Are they able to motivate their employees to achieve objectives together? Do they know their top performers, and are they in a position to promote, retain and develop them? The facets of professional management Professional employee management is based on three facets. Ability: Sometimes employees want to do something and have the authorisation to do so, i.e. they are permitted to act, but lack the requisite skills. Lacking the ability, implementation fails. Desire: There are situations in which employees have both the skills and the permission to act, but lack the will to do so. Permission: In other cases, employees may want to act and may be able to, but lack the latitude to do so independently. These facets form the backdrop against which employees and managers carry out their tasks. In order for employees to develop and be able to successfully carry out their assigned tasks, they need to have the right skills, be motivated and enthusiastic, and have the requisite authorisations. Managerial problems occur when one or more of these facets are lacking, or have not been sufficiently clarified. It is the task of management to clarify these facets. Our training and consultancy approach aims to clarify these facets, and to provide managers with the tools they need to develop their management styles equally in all of these areas. How do we work? Our development programmes for managers consist of holistic learning scenarios that impart skills from all competency areas as well as the three managerial facets. Our outstanding trainers impart the leadership skills needed for day-to-day management. Reallife management scenarios are simulated and recreated in role play exercises. This allows participants to practise implementing what they have learned. Our modular concept allows the training programme to be individually tailored and adapted to suit the learning requirements in question. We employ the latest educational methodologies when designing our training scripts, tailoring our modules precisely to the learning needs of your managers. We offer all modules as in-house training sessions, both in Germany and abroad. You can find more detailed information on our website: www.wabco-university.com What modules do we offer? The following six training approaches will teach you the keys to successfully putting into practice a value- and goal-oriented management style across all three managerial facets: The fundamental tensions underlying professional management Developing talent: Promoting and training junior management Identifying and promoting employee potential is a key managerial task, and forms the basis for succession planning within the company. Talented employees are a company's future top performers. They need opportunities, support and training. This training module affords junior managers an opportunity to further their own development. They can also develop networks for the future. Target group: The target group includes all employees who exhibit the potential and the desire to take on managerial tasks and responsibility. Duration: Four days New role: Managers: Developing your own managerial style This training module will familiarise you with basic management tools. An employee-oriented managerial model will familiarize you with the essential functions of a manager. You will reflect on your personal management style in the context of your personality type, and get to grips with your role as a manager. You will come up with solutions to difficult management situations. The training session will enhance your awareness of the responsibilities, opportunities and limits of employee management. Target group: The target group includes all employees who carry out managerial tasks and who are interested in effectively improving their performance. This seminar is suited to employees in manufacturing, logistics and the service sector. Duration: Three days Team management and development: Leading and inspiring teams Teams are capable of significantly more than individuals. Managers need to take this into account in their work. This training session will teach you how teams develop, what employees need in order to perform well in a team, and how to improve interpersonal skills within the team. Target group: This training session has been developed for managers who lead teams and who wish to enhance the performance of their team members and better utilise their strengths. Duration: Two days Managing employees in sales: Achieving objectives together Managers in sales must continuously optimise sales structures and processes, and lead their sales teams in a goal-oriented way while also meeting sales targets. This task is not always easily achieved. It requires a great deal of motivation and well-developed leadership skills on the part of managers, as well as sound networking within the company. Target group: This training session has been especially developed for managers in sales who would like to lead sales teams successfully while optimising sales structures and processes on a regular basis. Duration: Two days Employee management: Communicating in difficult situations Are you frequently confronted with difficult management situations that lead to conflicts with your employees or the team? This training session will encourage you to recognise your own and others' feelings, and to incorporate them as a resource in your everyday management. By developing your interpersonal skills, you will simultaneously reinforce your self-confidence, your self-management and your motivation. This will help you to act in a solution-oriented and considerate manner whenever conflicts arise. Target group: The target group includes all managers who would like to improve how they respond to difficult managerial situations. Duration: Two days Executive consulting: Personal stocktaking & career development Are you facing professional challenges? Are you frequently under pressure in your work? Are you having a difficult time balancing work and your private life? Do you want to get ahead, and achieve your professional and personal goals, but have the impression that you are standing in the way of your own advancement? Those who desire long-term success must be able to effectively manage themselves. Consistent self-management begins with a clear appraisal of one's own abilities. This will let you use your potential in an effective and meaningful way, even under difficult conditions. Target group: The target group includes all managers who are looking for a new way forward, or wish to reflect on their current position. Duration: Two days Are you currently looking into employee management? Or do you have any questions regarding our courses? Then visit us on the internet. There you will find out more about our concept and the individual training courses: www.wabco-university.com We would be happy to speak to you in person for more detailed questions. BUSINESS TRAINING E-LEARNING Founded in 2006, WABCO University advises and trains using competence and practical examples based on more than 40 years' advisory and training experience in the automotive industry. WABCO University provides knowledge of and offers training in the areas of technical training, E-learning, CONSULTING SERVICE business training and consulting at 14 locations throughout the world. Custom solutions are available for the most varied learning requirements. More than 50,000 customers from 45 countries have already completed training programmes with success at WABCO University. © 2012 WABCO All rights reserved Version 1.0 TECHNICAL TRAINING
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