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ASL Company Presentation
April 2015
Managing all your document needs
About ASL
•
Founded in 1991, the ASL Group supplies and manages print, copy & scan solutions
from world leading manufacturers to enable its customers to deliver competitive
advantage in their core business areas
•
We have offices in Cambridge, Great Yarmouth, Solihull, Milton Keynes & London
•
We offer impartial advice and consultancy on all aspects of managing & printing
documents in a wide range of customer environments, from SME’s to major PLC’s and
schools/colleges
•
We deliver “joined up” solutions to our customers document needs, selecting the most
appropriate hardware an software solutions to deliver totally managed bespoke solutions
•
ISO14000 logo
ASL Company Presentation
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Locations
Head Office
Technology House
20 Trafalgar Way
Bar Hill Cambridge
CB23 8SQ
London
Unit 1
217 Long Lane
London
SE1 4PR
National Warehouse
18-19 Trafalgar Way
Bar Hill
Cambridge
CB23 8SQ
Milton Keynes
1 South House
Bond Avenue
Bletchley
Milton Keynes
MK1 1SW
Midlands
TS2
Pinewood Bus Park
Coleshill Rd
Solihull
B37 7HG
Great Yarmouth
North Quay House
36 North Quay
Great Yarmouth
Norfolk
NR30 1JE
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Main Suppliers
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Dimensions
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ASL currently employs over 100 staff across its 6 locations
•
ASL manage the entire process of equipment/software order to Workshop set-up and
test to delivery, installation and customer training
•
Almost half our staff work in the Service operation – from our midlands Call centre and
Helpdesk team to our national team of highly qualified Engineers
•
Our customers copy/print over 500 million pages per year on over 8500 devices across
the country
•
Our service performance levels are measured hourly, with the objective of delivering
“best in class” service. Our current average service delivery metrics across our total base
are:
•
98% up time
•
Average less than 4 hours response
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Customers
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The Approach
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ASL’s approach is based on our years of experience in delivering 100% of a bespoke
solution to our customers
•
We look at optimising your entire document process – from capturing to archiving,
workflows to security and the environmental impact.
•
This holistic approach makes ASL’s Managed Document Solution (MDS) a key strategy
for every company that wants to look at how the document lifecycle can be improved to
deliver greater efficiency, reduced costs and reduced waste.
•
In fact, experience shows that a well implemented MDS strategy can reduce costs by
around 30% & carbon emissions by 60%.
ASL Company Presentation
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ASL Managed Document Solutions
•
Using a 5 stage process to precisely identify your document output costs, we highlight
where time and resources are wasted before creating a tailor-made environment to
reduce your overall costs and impact on the planet.
•
By offering a wide range of services from one single independent source, ASL can tailor
a solution that precisely fits your business and may encompass a number of different
vendors.
•
Ultimately, ASL can streamline your output
management, reduce your IT department’s
workload and also cut the environmental impact
of your printers and MFPs.
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Analysis
•
We gather the data to understand the entire document processes within your organisation
•
We aim to uncover the true costs involved including:
– True financial costs (visible and
hidden);
– Devices and their efficiency;
– Workflows and whether
software could enhance
productivity and processes;
– Documents and how securely &
efficiently they are being
printed, stored, managed &
distributed;
– The Environmental impact
(including your carbon footprint)
ASL Company Presentation
Hardware
True cost of printing
Service & support
Maintenance
Supplies (toner)
23%
34%
Paper
2%
6%
12%
2%
6%
15%
Energy
Purchasing costs,
stocking,logistics
IT operations (n/w management,
infrastructure, admin & asset
management)
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Design
•
We focus on your business; it’s size, budgets, performance requirements & any identified
areas of weakness
•
We aim to put together a solution that represents the ideal combination of hardware,
software & processes to deliver your desired objectives:
-
Solution design – including improving control, compliance, efficiency & document security
as well as capture, storage, retrieval and output of hard & soft copies
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Fleet design – giving you the right number of the most efficient devices in the right places,
enhancing productivity
-
However, we always recognise that you have legacy solutions and so are happy to build in
optimisation of current resources whilst moving towards an end point goal
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Design – e.g Device Layout and Output
11
9
10
M=698
C= 123
12
8
13
C40014
M=25,538
C= 6,672
C400
7
15 16
M=22,858
6
C= 10,002
5
4
M=12,67
C=6,940
C400
3
2
1
Monthly output
Mono 61593 Colour 23614
Mono Printer x8
Facsimile x1
ASL Company Presentation
Mono Copier x1
Colour Printer x6
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Implement
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We aim to implement in such a way as to minimise the disruption to your day-to-day
business
•
We have all the resources required in-house to deliver this promise including:
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A dedicated Project Manager
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Hardware & software installation by fully qualified ASL Engineers & Support staff
-
Staff training by dedicated Trainers to ensure that you can make best use of the solution
immediately
-
Flexible Logistics planning to allow implementation at times that suit your organisation
-
Storage & disposal capabilities that ensure disposal of products in a secure and
environmentally friendly way
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Manage
•
We will manage your entire document environment to ensure that it stays at peak
performance & delivers the benefits that you were seeking
•
We provide dedicated hardware & software support either remotely or on-site including:
-
Remote monitoring using ASL Printer DCA software that captures all meter readings,
toner levels and automates replenishment & flags any major maintenance issues
-
Helpdesk support with the ability to remote fix or to rapidly despatch trained Engineers to
ensure maximum uptime
-
Additional fleet management software to allow you to see that your rules are being
enforced
-
Account reviews with your Technical & Sales Account Managers, using live reporting data
to ensure SLA’s are met
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Optimise
•
We continue to monitor your fleet and your workflows, looking to find ways to further
reduce your costs or increase your efficiency
•
We look at the vast array of KPI & financial data and report back regularly on areas that
can be improved.
•
The analysis includes:
-
Fleet data analysis including uptime, mean copies between calls, financial benchmarks
-
Fleet design review to establish whether new
technology could deliver greater benefit
-
Environmental feedback on carbon footprint
recycling, energy usage and so on
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Summary
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ASL can deliver an MDS strategy that delivers 5 major benefits to your business:
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Reduced costs – average of 30% reduction in total costs
-
Improved productivity – we manage the solution so your staff can focus on what you do
best
-
Environmental savings – typically, a 60% reduction in carbon emissions is achieved
-
Security – we can create a more secure document infrastructure
-
Compliance – with ISO, SOX and new environmental standards compliance can be
guaranteed with an ASL MDS solution
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