NEW HOMES GETTING SUCKED INTO VORTEX A paper road sign has been drawn up to stop bills and confidential letters going to the wrong addresses on Hereford’s newest street. The problems began when 8 new homes were built in Newton Farm without a sign to alert postmen and delivery drivers to the new development. This saw mail meant for the 8 new properties making up Vortex Way ending up at the corresponding numbers of those living on the nearby Waterfield Road. Residents blamed the postal mistakes on a lack of signage and fear a paper “Vortex Way” sign tucked under an existing Waterfield Road sign will do little to clear up the misunderstandings. One resident who moved into Vortex Way in December, says the confusion has led to her not receiving gas payment cards as well as problems registering to vote. I phoned British Gas as soon as I moved in to my new home, the first I heard from them was when I received a huge bill. That came here but the payment cards before didn’t. “I now assume they were sent to the property in Waterfield Road which has the same number as me”. On the other side of the coin is Zena Rees, who lives in the neighbouring Waterfield Road and has received post meant for those living at the same number in Vortex Way, which included mail from British Gas and some that were confidential. Neighbours have had the same problem as well. “ I have gone down to the house on three occasions to deliver their mail, they should have worked it out a lot better before they built the houses”. Keepmoat who built the new homes, said a permanent solution to the problem will be installed within the next month. Councillor Vaughan-Powell said: After the Hereford Times contacted me about this matter I contacted Herefordshire Housing, Keepmoat and Herefordshire Council to have the street sign installed, the signs were put up on Friday last week, one week after my intervention.