Job Description Title: Business Development Manager Reports To: Director of Sales FLSA Status: Exempt Employment Status: Full-‐time About HRAnswerLink We started in 2001 with a simple idea: every organization, no matter how small, deserves great HR. At our core, we believe in helping our clients create great places to work. We educate our clients on how to better handle their regulatory and compliance requirements and empower them to attract, retain, and effectively manage their employees. We work hard to nurture relationships with our clients and have the trust and loyalty of over 70,000 small to mid-‐size businesses to show for it. Because we’re dedicated to helping our clients foster great workplaces, we take pride in doing the same within our own company -‐-‐ a collaborative, creative, and innovative firm headquartered in downtown Portland. Recently recognized as one of the 100 Best Companies to Work for in Oregon, we embrace creativity and fresh ideas and encourage each employee to make a positive impact on the company and our clients every day. We highly value our strong and dynamic company culture, and therefore we hire carefully and focus on an applicant’s fit as much as their skills and experience. We offer a competitive benefits package for our employees including unlimited PTO, medical/dental/vision insurance, 401(k) plan with employer match, paid sabbaticals, paid volunteer hours, tuition reimbursement, and more. Job Summary The Business Development Manager is responsible for securing new accounts, as well as building and fostering relationships within the local business community. The person in the role will be responsible for co-‐authoring sales presentations, collaborating on lead generation, maintaining company CRM and company databases, and closing leads. Additionally this person will be responsible for creating relationships in the local community by attending networking events and securing appointments with strategic partnership prospects, when necessary. This role will also work with the Customer Service department for any needed support for existing accounts. This particular position requires a keen sense of prioritization combined with a well-‐rounded understanding of the sales process. The individual who fills this role needs to be comfortable working in a fast-‐
paced, frequently changing environment. This role has strong promotional opportunities within our Business Development and Strategic Partnership teams. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: • Perform lead generation and outbound cold calling to target markets • Follow up with leads generated through company website • Assist in developing and improving sales and operational processes • Maintain company CRM and databases • Schedule virtual demos when necessary through multiple platforms: Outlook, CRM and GoTo Suite • Contribute toward workflow improvement brainstorming for Business Development team • Attend trade shows and networking events to build and foster relationships with the local business community • Present a professional image at all times to customers and prospects • Other tasks as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) •
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Strong work ethic and self-‐starter, able to adapt to change within a fast-‐paced business environment Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone Must possess and be able to demonstrate strong influencing and closing skills Excellent interpersonal and communication skills, both written and verbal Excellent skills with Microsoft Office Suite Demonstrated ability to communicate with a wide variety or audiences Demonstrated ability to meet conflicting deadlines, manage multiple projects with minimal supervision Client-‐focused mind-‐set and adherence to HRAnswerLink Core Values Ability to learn new software platforms quickly Qualifications •
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2+ years sales experience Ability to see the “big picture”, but work with the details Strong Internet navigation and research skills Intermediate or greater MS Office skills Preferred Qualifications •
Previous phone sales experience Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand. The employee is occasionally required to sit; walk; use hands to handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Tasting and smelling abilities are required occasionally to distinguish with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, airborne particles, and hot liquids. The noise level in the work environment is usually moderate and is an open floorplan. To Apply Please visit http://hranswerlink.com/apply-‐now/ to apply for this position. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-‐related instructions and to perform any other job-‐related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-‐will” relationship.